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Sep 09,2013
Minithumbdown
By:
Sep 09,2013
2 people found
this helpful
We rented this house through homequest for 18months, through out this period Homequest proved to be totally incompetent, first we had a damp problem which ended up being solved by the landlord putting in new loft insulation, (which was free!) we clearly told them it was a problem in the roof however they continued to send us letters blaming us, They regularly inspected the house and even sent us a letter complaining that it didnt appear we had bleached our window frames lately, i find this to...
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I think homequest need to get there procedures checked over by someone in the legal profession as its really not ok to try and illegally take money from people. along with the other small problems, some of there staff need some communication skill training, they deal with peoples homes and a slight bit of common sense would go along way with there line of work, they appear to employ young inexperienced staff probably at a low wage, this will be the route of many of there problems,
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