“We rented this house through homequest for 18months, through out ......”

Sep 09,2013
Minithumbdown
By: 'Annonymous'
Sep 09,2013
4 people found
this helpful
We rented this house through homequest for 18months, through out this period Homequest proved to be totally incompetent, first we had a damp problem which ended up being solved by the landlord putting in new loft insulation, (which was free!) we clearly told them it ...
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I think homequest need to get there procedures checked over by someone in the legal profession as its really not ok to try and illegally take money from people. along with the other small problems, some of there staff need some communication skill training, they deal with peoples homes and a slight bit of common sense would go along way with there line of work, they appear to employ young inexperienced staff probably at a low wage, this will be the route of many of there problems,
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Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

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Awards won by Homequest letting & managment

Individual Branch Awards


St Ives
17 Broadway, St Ives PE27 5BX
(1)
St Ives
17 The Broadway, St Ives PE27 5BX
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