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    Jason Bayliss
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    Angela
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Nov 06,2017
Minithumbdown
By: 'Very dissatisfied'
Nov 06,2017
0 people found
this helpful
I feel that all the reviews are very much like my situation, once home Point have your money they Don't give a Dam, and trying to speak to someone is like flying to the moon,,, it just doesn't happen,,, oh and as for checking on the property once it's been let,,, know that's a no show,,, all the trouble I'm having with them at the minute is ridiculous....
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Everything is bad, bad, bad. my tenants moved out over a week ago and I'm still waiting for a phone call, , to see what's happening with the deposit,,,
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Oct 27,2017
Minithumbdown
Angela
By: 'Furious'
Oct 27,2017
0 people found
this helpful
Unprofesional untrustworthy incompetent is the only way to describe this diabolical company. After telling us the price for finding a Tennant is £250 + vat they took £620 out of the new Tennant rent and deposit. They have left me with an unsafe lease after they failed to get the guarantors signature. Angela who I believed was the manager is nothing more than a con merchant. Once they have your money they refuse to take your calls. Absolute nightmare. It doesn't stop there. After...
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Diabolical
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May 02,2017
Minithumbdown
By: 'Jabbar'
May 02,2017
3 people found
this helpful
Vile and conniving, those are words that just about come close to describing the * Walsall branch of Homepoint. Their wretched art practiced on unsuspecting tenants and landlords, leaving them empty of pocket and heart, and in some cases, home. Wretched beyond any decent measure, there is no depth they will not sink to in their disgusting practice of burdening people already in difficult circumstances in order to fill their own pockets. The rodent in charge of handling deposits, Paul, is one to ...
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Comment on agent fees
Tenancy renewal fee £90 (scam) Checkout Fee £95(scam) Reference Fee £75(scam) Debt Collection Letter £45 (cruel) Deposit-£one month's rent (you may or may not get this back, but you WILL have to fight for it!)
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May 01,2017
Minithumbdown
By: 'Dr Roger Merry'
May 01,2017
1 people found
this helpful
As landlords with a single property, we were bitterly disappointed by Homepoint, who failed to deliver almost all the promised services. Only one member of staff, Paul, really tried to help. They suddenly reduced the agreed rent, and did nothing when we complained. After 10 months of trying, we reported them to the Ombudsaman, who got them to pay us in a few days. Whenever we had work done, they never once got two proper written quotes as they'd promised in the contract, in spite of repeated ...
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Comment on agent fees
We knew the fees beforehand, and accepted them. The problem is that they did very little to earn those fees.
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Oct 20,2016
Minithumbdown
By: 'Turbosound'
Oct 20,2016
3 people found
this helpful
What can I say about homepoint absolute jokers avoid at all costs received at reference recently after paying 35 pounds to be be slated to the max how Unprofessional lies after lies these people are glorified answer machines expect a lovely piece in the local newspaper to return your unprofessional manner...
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At least dick turpin wore a mask
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Nov 09,2015
Minithumbdown
Jason Bayliss
By: 'TroubledTroubled'
Nov 09,2015
4 people found
this helpful
They are appalling when returning phone calls. They are excellent at advertising, but when tenants are in place, especially if they are full management they will ignore your calls. T hey have called ID so they can see who is getting in touch and no Jason will not return calls unless pushed or he likes the person. I was also not told of issues with my property, instead they hired out the help without telling me...
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What agent could do to change your mind?
fees are easy to read and understand
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Comment on agent fees
fees are easy to read and understand
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