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Homeguard Leasing

115 Rosemount Place
Rosemount,Aberdeen
Aberdeen City
AB25 2YG
01224 647878

Website not available

Properties for Sale
Properties to Rent

“A pleasure to deal with as a tenant....”

Oct 05,2018
Minithumbup
By: 'Lauren King'
Oct 05,2018
0 people found
this helpful
Easily the best letting agents we've dealt with, having rented for over ten years in Aberdeen. We found all staff to be approachable, reasonable and friendly and that any repairs etc were always dealt with in a timely manner. Correspondence was always friendly and ...
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Comment on agent fees
Cannot comment as paid for by landlord.
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“Happy Customers...”

May 14,2018
Minithumbup
By: 'Kev M'
May 14,2018
0 people found
this helpful
An excellent service from Homeguard during a 2 year letting period. Infrequent issues dealt with professionally and promptly (i.e. new kitchen appliances supplied when required). Extremely understanding of accidental damage to kitchen worktops with minimal and fair recompense. Friendly and professional customer service from all ...
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Comment on agent fees
Satisfactory.
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“Helpful, reliable service...”

Apr 07,2018
Minithumbup
By: 'Clare D'
Apr 07,2018
0 people found
this helpful
We have used Homeguard for 8 years and are very appreciative of the high standard of service we have received from them. They are proactive - if the tenant contacts them with a problem, they will usually have researched solutions to suggest before they contact us. ...
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Comment on agent fees
Good
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Jul 27,2017
Minithumbdown
By: 'Angryextenant'
Jul 27,2017
2 people found
this helpful
Lengthy move out procedure, takes forever to get back your deposit while they try to take unreasonable charges for cleaning crumbs and ridiculously small damages. (Appeal if you can, they cannot get away with them)...
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By: Another angy extenant
Mar 07, 2018
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Bad service, unreasonable charges for cleaning when they deliver the property in a very bad state. I have to fix many things in the department and at the end they want to make us pay 100 pounds for 3 hairs found in the property. I strongly do NOT recommend this agency. ...
Jun 29,2017
Minithumbdown
By: 'Anon'
Jun 29,2017
0 people found
this helpful
1 star is generous, just ended our agreement with homeguard and they are just the worst, don't help you with problems, take ages to get repairs done or don't even bother repairing, kitchen window wouldn't open in flat, landlord would send handyman round and is was ...
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May 17,2017
Minithumbup
By: 'Albi'
May 17,2017
0 people found
this helpful
I've been renting via HomeGuard for one year. I'm very happy with their services. A truly human leasing agency, much better than the big ones present in Aberdeen like Stonehouse or Aberdeen Considine....
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Mar 08,2017
Minithumbup
By: 'ChrisH'
Mar 08,2017
0 people found
this helpful
From the moment of first contact and for the subsequent 38 months in which my partner and I dealt with Homeguard Leasing I found them to be very helpful, personable, polite and hassle-free to deal with, unlike some of the previous letting agents I have dealt ...
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Comment on agent fees
Agency Fees from Homeguard Leasing are very reasonable compared to other parts of the UK.
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Jul 10,2016
Minithumbdown
By: 'Rick'
Jul 10,2016
1 people found
this helpful
As a property owner I was extremely disappointed by Homeguard service and response to my questions. I lost trust in Roma Watt very early.......
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Mar 19,2016
Minithumbdown
By: 'Dave'
Mar 19,2016
2 people found
this helpful
I think they don't care about the property. After 6 months, I could not trust anymore Roma Watt (Homeguard Leasing property manager). We had a very bad experience with Homeguard Leasing and many issues. I think they badly managed the property and do not recommend them ...
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By: Roma Watt
Mar 22, 2016
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We are sorry to hear of your dissatisfaction and would appreciate an opportunity to address any issues. We would be happy to meet at a time and place convenient to yourself. Please contact our office to make suitable arrangements. ...
Jan 29,2016
Minithumbdown
By: 'LH1977'
Jan 29,2016
1 people found
this helpful
Like the previous reviewer, I have rented several flats from several agencies and Homeguard are by far the worst I have come across. The thermostats on our heaters needed replaced almost from the moment we moved in, we phoned and emailed for months right up ...
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Comment on agent fees
No comment
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Jan 20,2016
Minithumbup
By: 'ClaireB'
Jan 20,2016
3 people found
this helpful
I rented a flat through Homeguard and have never been treated with such a disregard before. I was left without heating and hot water last winter for three days. I was never compensated for this time either. On moving out, I was charged for a ...
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Nov 27,2015
Minithumbup
By: 'Lauren'
Nov 27,2015
0 people found
this helpful
We currently rent a two bedroom property though Homeguard and are very happy with it and the service they provide. Straight from the initial viewing they have been very professional and efficient. They contact our landlords quickly whenever issues arise and Sheena especially has been ...
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Last updated at 4:44 PM 02/07/2018 by allAgents

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