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    Gavin
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    Sheena
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115 Rosemount Place
Rosemount,Aberdeen
Aberdeen City
AB25 2YG
01224 647878

 
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Properties for rent
Jul 27,2017
Minithumbdown
By: 'Angryextenant'
Jul 27,2017
0 people found
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Lengthy move out procedure, takes forever to get back your deposit while they try to take unreasonable charges for cleaning crumbs and ridiculously small damages. (Appeal if you can, they cannot get away with them)...
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Jun 29,2017
Minithumbdown
By: 'Anon'
Jun 29,2017
0 people found
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1 star is generous, just ended our agreement with homeguard and they are just the worst, don't help you with problems, take ages to get repairs done or don't even bother repairing, kitchen window wouldn't open in flat, landlord would send handyman round and is was just a cowboy to do all his jobs, things weren't getting done so we asked for reduction on rent and just ignored us, the property went back on market £55pcm less a month!! What a joke...not a professional company, would seriously...
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May 17,2017
Minithumbup
By: 'Albi'
May 17,2017
0 people found
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I've been renting via HomeGuard for one year. I'm very happy with their services. A truly human leasing agency, much better than the big ones present in Aberdeen like Stonehouse or Aberdeen Considine....
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Mar 08,2017
Minithumbup
By: 'ChrisH'
Mar 08,2017
0 people found
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From the moment of first contact and for the subsequent 38 months in which my partner and I dealt with Homeguard Leasing I found them to be very helpful, personable, polite and hassle-free to deal with, unlike some of the previous letting agents I have dealt with over the years. Always happy to help and happy to accommodate our rapidly changing needs (as is the case with two young children). Periodic property inspections to check we were looking after the property were relatively hassle free. An...
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Comment on agent fees
Agency Fees from Homeguard Leasing are very reasonable compared to other parts of the UK.
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Jul 10,2016
Minithumbdown
By: 'Rick'
Jul 10,2016
1 people found
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As a property owner I was extremely disappointed by Homeguard service and response to my questions. I lost trust in Roma Watt very early.......
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Mar 19,2016
Minithumbdown
By: 'Dave'
Mar 19,2016
2 people found
this helpful
I think they don't care about the property. After 6 months, I could not trust anymore Roma Watt (Homeguard Leasing property manager). We had a very bad experience with Homeguard Leasing and many issues. I think they badly managed the property and do not recommend them to anybody....
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By: Roma Watt
Mar 22, 2016
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We are sorry to hear of your dissatisfaction and would appreciate an opportunity to address any issues. We would be happy to meet at a time and place convenient to yourself. Please contact our office to make suitable arrangements. ...
Jan 29,2016
Minithumbdown
By: 'LH1977'
Jan 29,2016
1 people found
this helpful
Like the previous reviewer, I have rented several flats from several agencies and Homeguard are by far the worst I have come across. The thermostats on our heaters needed replaced almost from the moment we moved in, we phoned and emailed for months right up until we moved out, it was finally dealt with 10 months later with days after we left the property! (decided to leave a month early due to a variety of things not being dealt with or addressed - we were a month without an oven when we moved i...
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Jan 20,2016
Minithumbup
By: 'ClaireB'
Jan 20,2016
3 people found
this helpful
I rented a flat through Homeguard and have never been treated with such a disregard before. I was left without heating and hot water last winter for three days. I was never compensated for this time either. On moving out, I was charged for a chip in the paint from the top of the door frame (the part of the door that touches the door frame, that can't be seen!) even though the rest of the flat was in a shoddy state and even though we knew the landlord was coming in to redecorate the flat when we'...
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Nov 27,2015
Minithumbup
Gavin
Sheena
By: 'Lauren'
Nov 27,2015
0 people found
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We currently rent a two bedroom property though Homeguard and are very happy with it and the service they provide. Straight from the initial viewing they have been very professional and efficient. They contact our landlords quickly whenever issues arise and Sheena especially has been very helpful. The only down sides so far have been that the flat wasn't very clean when we moved in. It looked acceptable on the surface but when we opened the drawers, went to use the under-bed storage or lost o...
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