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    Asdaq
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    Zahid
  • Staff picture
    Haydar Sehri
  • Staff picture
    Ann
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    Masis
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    Youcef
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    Matthew
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    Leena
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    Gassan
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    Gurnam
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    Shahbaaz
A highly innovative Estate Agency, focused on staying ahead of the game by cleverly combining experienced people and technology, at Homefinders we're members of ARLA and NAEA and embrace their strict Read full description...A highly innovative Estate Agency, focused on staying ahead of the game by cleverly combining experienced people and technology, at Homefinders we're members of ARLA and NAEA and embrace their strict codes of conduct in everything we do. Our directors, who have been involved in property since 1988, offer a highly personalised property sales service as well as a simply superior letting and property management service.

As an experienced or portfolio landlord you're only too aware of the importance of securing good tenants quickly and achieving the best price, as well as making sure all references are in order. But what if you could also be assured of having your rents paid on time; or benefit from a host of free features, such as: rent guarantees, emergency cover and a team of handymen on call? At Homefinders, you can achieve all this and could even obtain a discount for multiple properties. These are just a few examples of the services we provide as standard, because we know they make your rental experience more pleasurable and more profitable.

In a nutshell, at Homefinders we know the East London property market inside and out and we provide a personal service that goes way above and beyond the norm. If you're looking to sell or to let, we know exactly how to price, package and, thanks to our wide marketing reach, promote properties to attract the very best buyers or tenants.

“Great experience!...”

Jun 20,2019
Minithumbup
By: 'Great!'
Jun 20,2019
0 people found
this helpful
Youcef was very helpful and amazing in helping me find a home and was great in organising everything after! Thanks so much!...
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Comment on agent fees
-
Was this helpful? Yes

“Prompt , Excellent and effective communication...”

May 18,2019
Minithumbup
Youcef
By: 'Ahsan Habib'
May 18,2019
0 people found
this helpful
I had been with Homefinder for 7 years and moved away from them and managed myself my property couple of years. Now again I have given my property to them. Youcef Amouri dealt with all the matters since I decided to Handover my property to them ...
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Comment on agent fees
Fees ok compare to other estate agent in the market .
Was this helpful? Yes
By: Youcef Amouri
May 18, 2019
View all comments (1)
Thank you very much for such a nice review. I’m happy that we can always be of good service to you :) I hope we continue to go above and beyond expectations of our clients. Youcef ...

“Mrs...”

Apr 11,2019
Minithumbup
Youcef
By: 'Sonya Outram'
Apr 11,2019
0 people found
this helpful
Extremely impressed with Youcef's professionalism and assistance throughout the process. He did everything he said he would do and in a timely fashion. He always kept me up-dated as to the progress and made the transition run smoothly. Thanks so much for all your help!...
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Was this helpful? Yes
By: Youcef Amouri
Apr 11, 2019
View all comments (1)
Thank you very much for your lovely review, i hope that we carry on to deliver such a service to you throughout the term :) ...

“Great Letting Agent Service!...”

Apr 02,2019
Minithumbup
Youcef
By: 'FBP'
Apr 02,2019
0 people found
this helpful
Youcef has been very helpful and has invested time and effort in helping me to secure tenants for my property, taking into account all my concerns, for the suitability of the type of tenants that I was seeking. He always responded patiently, politely, professionally, efficiently, ...
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Comment on agent fees
The management fees are higher than other agents' fees but the service has been good so far.
Was this helpful? Yes
By: Youcef Amouri
Apr 11, 2019
View all comments (1)
Thank you very much for you review :) It has been a great pleasure to meet you and i'm very happy we could find you good set of tenants. I hope that we manage to maintain such a standard of service throughout the terms. Youcef ...

“Quick and efficient Service....”

Mar 12,2019
Minithumbup
Gassan
By: 'A pleased customer'
Mar 12,2019
0 people found
this helpful
Gassan has always provided very efficient and quick responses to my enquiries. Gassan is a polite, well informed and considerate agent and a great help to me....
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Comment on agent fees
N/a.
Was this helpful? Yes

“Excellent Service...”

Mar 05,2019
Minithumbup
Gassan
By: 'Miss B'
Mar 05,2019
0 people found
this helpful
I have had the pleasure of communicating with Gassan recently and he has gone above and beyond to assist me. Homefinders have managed my property for many years and I have always found them professional and helpful and Gassan's recent level of service further confirms ...
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Comment on agent fees
I find the agents fees very good, they have always been very fair and transparent.
Was this helpful? Yes

“Smooth process...”

Feb 11,2019
Minithumbup
Matthew
By: 'Krzysztof'
Feb 11,2019
0 people found
this helpful
Matthew was very helpful throughout, especially in the process of referencing. It all went quite smooth and I am very excited to be moving in next week....
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Was this helpful? Yes

“Great service - Gassan...”

Feb 06,2019
Minithumbup
Gassan
By: 'Dan'
Feb 06,2019
0 people found
this helpful
Gassan is our property manager and acts with great professionalism and efficiency whenever we raise a query or concern. He has persisted to resolve anything that's been raised and know that we can count on him to sort anything out for us in the future....
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Comment on agent fees
I don’t think anyone particularly likes paying agency fees but they are unavoidable really when renting via an agency.
Was this helpful? Yes

“Hamid...”

Jan 16,2019
Minithumbup
Zahid
Haydar Sehri
By: 'Hamid'
Jan 16,2019
1 people found
this helpful
Very pleased the way Zahid dealt with few issues I had with my flat in ilford ie underplaying and carpeting done and the price quoted was reasonable . Also very pleased he handle the court case with regard to my property in Dagenham and finally managed ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Zahid Badul
Jan 16, 2019
View all comments (1)
Mr Hamid, Thanks for your view Best Zahid ...

“Management...”

Jan 16,2019
Minithumbup
Gassan
Zahid
By: 'PB'
Jan 16,2019
0 people found
this helpful
Very happy with the day to day service provided. They always deal with matters in a professional and efficient manner....
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“Great agent...”

Jan 15,2019
Minithumbup
Haydar Sehri
Zahid
By: 'Simon'
Jan 15,2019
1 people found
this helpful
I have used this agent for several years and the charges are more than fair and the service very good. I also bought a rental property with the agent which was a easy process....
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Comment on agent fees
Very good
Was this helpful? Yes

“Homefinders...”

Jan 14,2019
Minithumbup
Zahid
Haydar Sehri
By: 'Mrs S Glass'
Jan 14,2019
1 people found
this helpful
Home finders have managed my flat in London, for many years now, they have always been very Professional and friendly.I have no hesitation in recommending them.They offer a good service....
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Comment on agent fees
about the norm on fees so, good
Was this helpful? Yes

“Quick, efficient and honest....”

Jan 07,2019
Minithumbup
Matthew
By: 'Dan (CNPM)'
Jan 07,2019
0 people found
this helpful
The service provided by Matt has been absolutely fantastic. He is easy to communicate with, quick at replying to emails/calls/texts and generally a pleasure to work with....
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Comment on agent fees
Good
Was this helpful? Yes

“Staff Review...”

Jan 05,2019
Minithumbup
Gassan
By: 'Mark Lawrence'
Jan 05,2019
0 people found
this helpful
Gassan has been extremely helpful and has played an essential role in the refurbishment and letting of my flat. He ensured that it was vacant for the least possible time. He keeps me informed of developments and is always prompt responding to my emails. He ...
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Comment on agent fees
NA
Was this helpful? Yes

“The worst renting experience I've had in London in 10 years. ......”

Dec 22,2017
Minithumbdown
By: 'Unhappy Tenant'
Dec 22,2017
2 people found
this helpful
The worst renting experience I've had in London in 10 years. Homefinders have no regard for their tenants safety & wellbeing. They provide no service, but charge huge fees for moving in & out of a property. There's no way I would recommend this company or their staff....
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Comment on agent fees
Extortionate fees. A horrible start & finish to a tenancy.
Was this helpful? Yes

“Stay away from this letting agency. At the end of ......”

Nov 14,2017
Minithumbdown
Asdaq
By: 'ex tenant'
Nov 14,2017
0 people found
this helpful
Stay away from this letting agency. At the end of my tenancy they charged me for unreasonable things and they also tried to charge me things what has been already damaged before my tenancy. They charge you check out fee witch is their decision how ...
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Comment on agent fees
The agency fees are way too high and trying to ripping off peoples anywhere they can.
Was this helpful? Yes

“This is the worst housing and rental agency I have ......”

Jul 17,2017
Minithumbdown
By: 'Nadine'
Jul 17,2017
2 people found
this helpful
This is the worst housing and rental agency I have ever dealt with in my whole life. They are truely unprofessional, and if you can avoid them at any cost! I rented from them a whole year, and when I realised they are incompetent it ...
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Comment on agent fees
Fees are way too high, they charge you exorbitant fees for basically nothing, such as crossing the name out of the contract to replace with another name.
Was this helpful? Yes
By: Haydar Sehri
Jul 26, 2017
View all comments (1)
I am sorry that you feel that we have not acted professionally. But some of the information you supplied is wrong. I did check the holding depsoit agreement, the only thing you wanted was a dbl bed and sofa, no decoaration was requested when we took HD, but more importantly when I checked all the worksheets and inspection reports there was no mention of decoration. The only worksheets i can see ar on 28/6 bell and light not working, 25/11 heating not working and on inspection dated 24/2/17 boile ...

“Max does not bother getting back to you when he ......”

Oct 08,2016
Minithumbdown
By: 'Review'
Oct 08,2016
3 people found
this helpful
Max does not bother getting back to you when he says he will. If I had a problem at my rental, I think I'd be left waiting for it to be resolved and have to keep chasing up going by current communication....
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Was this helpful? Yes

“We would like to thank Homefinders and especially Asdaq, for ......”

Dec 08,2014
Minithumbup
Asdaq
By: 'Mr Hunter'
Dec 08,2014
1 people found
this helpful
We would like to thank Homefinders and especially Asdaq, for the excellent service we received when we went through the purchase of our buy-to-let property. We found him very approachable, knowledgeable and professional. He would go out of his way to help clear up any ...
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Was this helpful? Yes

“Charlie is excellent. I had an extremely quick response time ......”

Dec 01,2014
Minithumbup
By: 'Karen H'
Dec 01,2014
1 people found
this helpful
Charlie is excellent. I had an extremely quick response time from Homefinders and right from the very first viewing, Charlie has been there at every step to ensure all my questions were answered, all my requests were conveyed to the landlord and all my issues ...
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Comment on agent fees
Charlie's fees were very reasonable and a lot cheaper than many agents I dealt with. He was also very transparent about what needed to be paid, when and what for. Fabulous service for the fees paid. Swanky 'Foxton' types should learn from this guy!!!! He blows them out of the water.
Was this helpful? Yes

“Charlie and the rest of the team at Homefinders were ......”

Nov 27,2014
Minithumbup
By: 'Russ'
Nov 27,2014
1 people found
this helpful
Charlie and the rest of the team at Homefinders were head and shoulders above the other agents I spoke to when looking for a new flat to rent. Helpful and friendly, speedy and efficient, everything went through flawlessly - I was so pleased as I ...
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Comment on agent fees
Extremely reasonable fees, far superior to the competition
Was this helpful? Yes

“I want to thank you for your quality and efficient ......”

Sep 09,2014
Minithumbup
Asdaq
By: 'Mr Elahi'
Sep 09,2014
2 people found
this helpful
I want to thank you for your quality and efficient service, you managed to find a buyer for the home very quickly and got a good price for it. It's a shame the survey report valued the house for less but overall I'm happy that ...
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Was this helpful? Yes
By: Asdaq (Branch Manager)
Sep 09, 2014
View all comments (1)
Thank you for the positive comments we will always take time out to speak with sellers and buyers alike and believe honesty is the best way forward we try our best to get things moving forward in a efficient fashion unfortunately some solicitors take longer then others! Once again thank you for selling through Homefinders ...

“I am writing to thank you for all your help ......”

Sep 03,2014
Minithumbup
Asdaq
By: 'Mr Arnall'
Sep 03,2014
3 people found
this helpful
I am writing to thank you for all your help over the years with this property. You've been an outstanding managing agent and if there is any support I can give in surveys etc. then please let me know. I will recommend Homefinders to anyone ¢â‚¬â€œ ...
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Comment on agent fees
The fees were good especially for the service they provided.
Was this helpful? Yes
By: Asdaq (Branch Manager)
Sep 03, 2014
View all comments (1)
Thank you for the kind comments we pride ourselves for giving good customer service we ensure to work on the correct strategy for each and every property and its great to hear that our open day event worked well for all parties concerned. Wish you all the best ...

“Takes pride in work and strives to improve work performance. ......”

Aug 18,2014
Minithumbup
Zahid
By: 'kelly'
Aug 18,2014
1 people found
this helpful
Takes pride in work and strives to improve work performance. Enthusiastic, energetic and displays positive behavior. He always gets the job done when I have issues with the property. I would give 5 stars Thanks...
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Was this helpful? Yes
By: Homefinders (admin)
Aug 18, 2014
View all comments (1)
Hi Kelly, Thank you for the kind review. ...

“My property was handed back from Newham Council unexpectedly. Zahid ......”

Jun 09,2014
Minithumbup
Zahid
By: 'Wendy Murray'
Jun 09,2014
0 people found
this helpful
My property was handed back from Newham Council unexpectedly. Zahid on request took ownership of my predicament. He refurbished my property ready for re-let in a timely maner. He also kept me updated on the process.. I was therefore able to rely on his decision ...
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Was this helpful? Yes
By: Zahid
Jul 21, 2014
View all comments (1)
Hi Wendy Thanks for your kind comment. Best wishes ...

“It was pleasure knowing Alan he helped us sell our ......”

May 19,2014
Minithumbup
By: 'Funda'
May 19,2014
1 people found
this helpful
It was pleasure knowing Alan he helped us sell our property with in the time slot as he said always advised us of what is best for us...
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Was this helpful? Yes

“We were first time buyers, so obviously new to the ......”

May 02,2014
Minithumbup
By: 'Joe and Paul'
May 02,2014
3 people found
this helpful
We were first time buyers, so obviously new to the whole process. Alan was mostly very helpful, at times offering us some extremely useful advice. The service was personal and overall fairly effective. As I imagine is typical with any property purchase, there were a ...
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Was this helpful? Yes

“Homefinders provided a very good service. The inspection on hand ......”

May 02,2014
Minithumbup
By: 'Nigel Beynon'
May 02,2014
3 people found
this helpful
Homefinders provided a very good service. The inspection on hand over and on departure was thorough without being picky. Issues, such as lost keys, we're dealt with during the tenancy. And extensions, with the landlords approval, we're accommodated....
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Was this helpful? Yes

“It is with pleasure I write this review, staff member ......”

Apr 28,2014
Minithumbup
Asdaq
By: 'Rashem Agil'
Apr 28,2014
6 people found
this helpful
It is with pleasure I write this review, staff member Asdaq was my first point of contact, most agents rush when speaking to customers over the phone and that is not a good first impression, I was very pleased to see an agent who wasn't ...
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Was this helpful? Yes
By: Asdaq (Manager Homefinders)
Apr 28, 2014
View all comments (1)
Thank you Rashem for the kind comments. We try our best to keep both vendors and tenants/buyers at ease with a relaxed but precise environment Hope you enjoy your new home. ...

“Managed to find a tenant quickly at the required rent. ......”

Apr 24,2014
Minithumbup
Haydar Sehri
By: 'peter'
Apr 24,2014
4 people found
this helpful
Managed to find a tenant quickly at the required rent. Also, have been helpful evicting last tenant and chasing up arrears. Emails dealt with efficiently and calls are returned. I would recommend Homerfinders....
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Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
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Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

Should you have a complaint please email admin@homefinders.net requesting one of our complaints forms. Once the form is completed and returned, in accordance with our complaint procedure we will be looking into your complaint to establish, amongst other things:



  • How/why the issue above happened?

  • Whether it was avoidable?

  • What corrective steps we need to take?


We will reply to you within ten working days with our response, if that's not possible we will contact you to let you know this and provide an estimate of when we will be able to respond in full.


We take our customers complaints very seriously and, if you're unhappy with our initial decision, we offer two stages of escalation:


1 - Escalation to our Managing Director (Mr H Sehri - haydar@homefinders.net).


2 - If you are still not happy then the complaint can be escalated to The Property Ombudsman, whose ultimate decision we would be bound by (details of how to complain to The Property Ombudsman are available at www.tpos.co.uk )

Last updated at 3:41 PM 21/05/2018 by allAgents

Awards won by HomeFinders (Cullompton)

Individual Branch Awards


Cullompton
4 High Street, Cullompton EX15 1AA
(0)
Cullompton EX15
4 High Street, Cullompton EX15 1AA
(0)
Hackney
146 Kingsland High Street, London E8 2NS
(57)
show all branches (4)
Stratford
117 The Grove, London E15 1EN
(23)


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