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    Asdaq
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    Zahid
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    Haydar Sehri
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    Ann
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    Masis
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    Youcef
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    Matthew
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A highly innovative Estate Agency, focused on staying ahead of the game by cleverly combining experienced people and technology, at Homefinders we're members of ARLA and NAEA and embrace their strict Read full description...A highly innovative Estate Agency, focused on staying ahead of the game by cleverly combining experienced people and technology, at Homefinders we're members of ARLA and NAEA and embrace their strict codes of conduct in everything we do. Our directors, who have been involved in property since 1988, offer a highly personalised property sales service as well as a simply superior letting and property management service.

As an experienced or portfolio landlord you're only too aware of the importance of securing good tenants quickly and achieving the best price, as well as making sure all references are in order. But what if you could also be assured of having your rents paid on time; or benefit from a host of free features, such as: rent guarantees, emergency cover and a team of handymen on call? At Homefinders, you can achieve all this and could even obtain a discount for multiple properties. These are just a few examples of the services we provide as standard, because we know they make your rental experience more pleasurable and more profitable.

In a nutshell, at Homefinders we know the East London property market inside and out and we provide a personal service that goes way above and beyond the norm. If you're looking to sell or to let, we know exactly how to price, package and, thanks to our wide marketing reach, promote properties to attract the very best buyers or tenants.
Dec 22,2017
Minithumbdown
By: 'Unhappy Tenant'
Dec 22,2017
2 people found
this helpful
The worst renting experience I've had in London in 10 years. Homefinders have no regard for their tenants safety & wellbeing. They provide no service, but charge huge fees for moving in & out of a property. There's no way I would recommend this ...
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Comment on agent fees
Extortionate fees. A horrible start & finish to a tenancy.
Was this helpful? Yes
Nov 14,2017
Minithumbdown
Asdaq
By: 'ex tenant'
Nov 14,2017
0 people found
this helpful
Stay away from this letting agency. At the end of my tenancy they charged me for unreasonable things and they also tried to charge me things what has been already damaged before my tenancy. They charge you check out fee witch is their decision how ...
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Comment on agent fees
The agency fees are way too high and trying to ripping off peoples anywhere they can.
Was this helpful? Yes
Jul 17,2017
Minithumbdown
By: 'Nadine'
Jul 17,2017
2 people found
this helpful
This is the worst housing and rental agency I have ever dealt with in my whole life. They are truely unprofessional, and if you can avoid them at any cost! I rented from them a whole year, and when I realised they are incompetent it ...
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Comment on agent fees
Fees are way too high, they charge you exorbitant fees for basically nothing, such as crossing the name out of the contract to replace with another name.
Was this helpful? Yes
By: Haydar Sehri
Jul 26, 2017
View all comments (1)
I am sorry that you feel that we have not acted professionally. But some of the information you supplied is wrong. I did check the holding depsoit agreement, the only thing you wanted was a dbl bed and sofa, no decoaration was requested when we took HD, but more importantly when I checked all the worksheets and inspection reports there was no mention of decoration. The only worksheets i can see ar on 28/6 bell and light not working, 25/11 heating not working and on inspection dated 24/2/17 boile ...
Oct 08,2016
Minithumbdown
By: 'Review'
Oct 08,2016
3 people found
this helpful
Max does not bother getting back to you when he says he will. If I had a problem at my rental, I think I'd be left waiting for it to be resolved and have to keep chasing up going by current communication....
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Was this helpful? Yes
Dec 08,2014
Minithumbup
Asdaq
By: 'Mr Hunter'
Dec 08,2014
1 people found
this helpful
We would like to thank Homefinders and especially Asdaq, for the excellent service we received when we went through the purchase of our buy-to-let property. We found him very approachable, knowledgeable and professional. He would go out of his way to help clear up any ...
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Was this helpful? Yes
Dec 01,2014
Minithumbup
By: 'Karen H'
Dec 01,2014
1 people found
this helpful
Charlie is excellent. I had an extremely quick response time from Homefinders and right from the very first viewing, Charlie has been there at every step to ensure all my questions were answered, all my requests were conveyed to the landlord and all my issues ...
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Comment on agent fees
Charlie\'s fees were very reasonable and a lot cheaper than many agents I dealt with. He was also very transparent about what needed to be paid, when and what for. Fabulous service for the fees paid. Swanky \'Foxton\' types should learn from this guy!!!! He blows them out of the water.
Was this helpful? Yes
Nov 27,2014
Minithumbup
By: 'Russ'
Nov 27,2014
1 people found
this helpful
Charlie and the rest of the team at Homefinders were head and shoulders above the other agents I spoke to when looking for a new flat to rent. Helpful and friendly, speedy and efficient, everything went through flawlessly - I was so pleased as I ...
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Comment on agent fees
Extremely reasonable fees, far superior to the competition
Was this helpful? Yes
Sep 09,2014
Minithumbup
Asdaq
By: 'Mr Elahi'
Sep 09,2014
2 people found
this helpful
I want to thank you for your quality and efficient service, you managed to find a buyer for the home very quickly and got a good price for it. It's a shame the survey report valued the house for less but overall I'm happy that ...
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Was this helpful? Yes
By: Asdaq (Branch Manager)
Sep 09, 2014
View all comments (1)
Thank you for the positive comments we will always take time out to speak with sellers and buyers alike and believe honesty is the best way forward we try our best to get things moving forward in a efficient fashion unfortunately some solicitors take longer then others! Once again thank you for selling through Homefinders ...
Sep 03,2014
Minithumbup
Asdaq
By: 'Mr Arnall'
Sep 03,2014
3 people found
this helpful
I am writing to thank you for all your help over the years with this property. You've been an outstanding managing agent and if there is any support I can give in surveys etc. then please let me know. I will recommend Homefinders to anyone ¢â‚¬â€œ ...
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Comment on agent fees
The fees were good especially for the service they provided.
Was this helpful? Yes
By: Asdaq (Branch Manager)
Sep 03, 2014
View all comments (1)
Thank you for the kind comments we pride ourselves for giving good customer service we ensure to work on the correct strategy for each and every property and its great to hear that our open day event worked well for all parties concerned. Wish you all the best ...
Aug 18,2014
Minithumbup
Zahid
By: 'kelly'
Aug 18,2014
1 people found
this helpful
Takes pride in work and strives to improve work performance. Enthusiastic, energetic and displays positive behavior. He always gets the job done when I have issues with the property. I would give 5 stars Thanks...
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Was this helpful? Yes
By: Homefinders (admin)
Aug 18, 2014
View all comments (1)
Hi Kelly, Thank you for the kind review. ...
Jun 09,2014
Minithumbup
Zahid
By: 'Wendy Murray'
Jun 09,2014
0 people found
this helpful
My property was handed back from Newham Council unexpectedly. Zahid on request took ownership of my predicament. He refurbished my property ready for re-let in a timely maner. He also kept me updated on the process.. I was therefore able to rely on his decision ...
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Was this helpful? Yes
By: Zahid
Jul 21, 2014
View all comments (1)
Hi Wendy Thanks for your kind comment. Best wishes ...
May 19,2014
Minithumbup
By: 'Funda'
May 19,2014
1 people found
this helpful
It was pleasure knowing Alan he helped us sell our property with in the time slot as he said always advised us of what is best for us...
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Was this helpful? Yes
May 02,2014
Minithumbup
By: 'Joe and Paul'
May 02,2014
3 people found
this helpful
We were first time buyers, so obviously new to the whole process. Alan was mostly very helpful, at times offering us some extremely useful advice. The service was personal and overall fairly effective. As I imagine is typical with any property purchase, there were a ...
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Was this helpful? Yes
May 02,2014
Minithumbup
By: 'Nigel Beynon'
May 02,2014
3 people found
this helpful
Homefinders provided a very good service. The inspection on hand over and on departure was thorough without being picky. Issues, such as lost keys, we\'re dealt with during the tenancy. And extensions, with the landlords approval, we're accommodated....
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Was this helpful? Yes
Apr 28,2014
Minithumbup
Asdaq
By: 'Rashem Agil'
Apr 28,2014
6 people found
this helpful
It is with pleasure I write this review, staff member Asdaq was my first point of contact, most agents rush when speaking to customers over the phone and that is not a good first impression, I was very pleased to see an agent who wasn\...
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Was this helpful? Yes
By: Asdaq (Manager Homefinders)
Apr 28, 2014
View all comments (1)
Thank you Rashem for the kind comments. We try our best to keep both vendors and tenants/buyers at ease with a relaxed but precise environment Hope you enjoy your new home. ...
Apr 24,2014
Minithumbup
Haydar Sehri
By: 'peter'
Apr 24,2014
4 people found
this helpful
Managed to find a tenant quickly at the required rent. Also, have been helpful evicting last tenant and chasing up arrears. Emails dealt with efficiently and calls are returned. I would recommend Homerfinders....
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Was this helpful? Yes
Apr 10,2014
Minithumbup
By: 'Mary Glynn'
Apr 10,2014
3 people found
this helpful
Alan was very helpful from beginning to end - incredibly approachable and I felt that he was working for both myself and the vendor from beginning to end. Alan was very accommodating in allowing me to come along for multiple viewings so that I could ...
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Was this helpful? Yes
By: Alan Dantes
Apr 10, 2014
View all comments (1)
Hi Mary Nice to hear from you and that you were happy with the service provieded by myself and Homefinders. Sorry to hear about the outstanding gas and electric bill but glad to hear that you have got it sorted out. ...
Mar 14,2014
Minithumbup
By: 'Ruth Low'
Mar 14,2014
5 people found
this helpful
Although I\'m not a huge fan of these reviews, I feel that I have to express how pleased I am with the service that Alan Dantes has provided. From start to finish, he has been extremely experienced, very helpful with his knowledge of selling ...
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Was this helpful? Yes
By: Alan
Mar 17, 2014
View all comments (1)
Thank you for choosing Homefinders as your selling agent, im glad you found the service helpful, knowledge and helped the transaction come to a successfull conclusion. ...
Mar 10,2014
Minithumbup
By: 'Natali'
Mar 10,2014
3 people found
this helpful
We have recently moved to a new house. We found this agency through Rightmove. We have been very pleased with their management from the first time. Charlie has always been very kind and helpful in the process of renting and provided us with all the ...
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Was this helpful? Yes
Mar 01,2014
Minithumbup
By: 'Orhan Topuzoglu'
Mar 01,2014
5 people found
this helpful
Agent was updating me very often of what was going on,each time i rung up for information he was very helpful I was very delighted with the service i was given Thank you Mr & Mrs Topuzoglu...
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Was this helpful? Yes
By: Alan
Mar 06, 2014
View all comments (1)
Mrs and Mrs Topuzoglu Your patience throughout the sales was fantasic we had many diffucult situations as the sale was progressing but you dealt with them brilliantly. I hope you all the best ...
Feb 20,2014
Minithumbup
By: 'Yvonne Fitzgerald'
Feb 20,2014
5 people found
this helpful
I purchased this property using Alan Dantes when he worked with another agency. The service I had from him was so good that when I decided to resell the property I traced Alan to Homefinders in Hackney. There service is exceptional and nothing is too ...
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Was this helpful? Yes
By: Alan
Mar 06, 2014
View all comments (1)
Its was a pleasure doing business with you again and i look forward to doing more business in the future and i wish you all the best with you up coming ventures ...
Feb 17,2014
Minithumbup
By: 'Sharon M Dawes'
Feb 17,2014
5 people found
this helpful
Sushel was very professional in his approach, he outline all that he was able to assist me with and didn\'t let me down, I have recommend his service to my friend who has a 1 bed to rent. He was in constant communication with myself, ...
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Was this helpful? Yes
By: sushel miah
Feb 17, 2014
View all comments (1)
Hi Sharon, thank you very much for your kind words. i always try to do my best for my landlords. kind regards ...
Feb 10,2014
Minithumbup
By: 'First time buyers'
Feb 10,2014
4 people found
this helpful
Our purchase was a long, frustrating slog which took 8 months from start to finish. Alan was a fantastic help throughout. His communication was excellent, he almost always answered his mobile immediately and didn\'t object to calls at awkward times or on days off. He ...
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Was this helpful? Yes
By: Alan Dantes
Feb 10, 2014
View all comments (1)
Hi Guys, It was a pleasure to help you both with your first steps on the property ladder, 8 months is a long time in the current property market but i think it was a rewarding outcome for all parties concerned, I hope you enjoy your new home and it was all worth the wait in the end. ...
Feb 05,2014
Minithumbup
By: 'H. Essen'
Feb 05,2014
4 people found
this helpful
I was sailing on the high seas and was stuck in Rio Dulce, Guatemala during the hurricane season when the property was put on the market. He handled the marketing and the sale process ably and kept me up to date all the time. He ...
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Was this helpful? Yes
By: Alan Dantes
Feb 06, 2014
View all comments (1)
Hi Mr Essen We hope that if you return to the high seas its not as turbulant as this sale of your property Lol. I`m glad that you found the service to your liking and helpful throughout the 8 month period we wish you all the best for the future. ...
Jan 09,2014
Minithumbup
By: 'dorothy levine'
Jan 09,2014
5 people found
this helpful
Buying a house i was told was one of the most stressful things you can ever do... this was certainly the case with our purchase, however Homefinders made this process as easy as they could for us. Alan was great at expalinaing many of the ...
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Was this helpful? Yes
By: Alan
Mar 10, 2014
View all comments (1)
Hi Dot , Im happy you found the sevice helpfull and we wish you all the best in your new home ...
Dec 27,2013
Minithumbup
By: 'Stuart'
Dec 27,2013
4 people found
this helpful
Alan provided a fantastic service from start to finish. He was always returned calls quickly, seemed to move the deal on efficiently with very little hassle and gave some excellent advice. I only wish all estate agents were of this calibre as I\'ve been ...
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Was this helpful? Yes
Dec 09,2013
Minithumbup
By: 'Kate & Stuart'
Dec 09,2013
5 people found
this helpful
Alan was helpful and supportive from the first phone call we had with him, right through to the day of purchase and exchange. Our experience as first time buyers was excellent thanks to Homefinders and they will be our first point of call for any ...
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Was this helpful? Yes
By: Alan
Dec 12, 2013
View all comments (1)
It was a real pleasure working with two really focused and understanding buyers. I wish you well and hope you enjoy your new home ...
Dec 08,2013
Minithumbup
By: 'Kate & Stuart'
Dec 08,2013
6 people found
this helpful
Alan was really helpful from our first phone call right up to when we got our keys to the property. He understood our property requirements, budget and location needs and helped to find us a really great flat. i would recommend Homefinders to friends and ...
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Was this helpful? Yes
Dec 04,2013
Minithumbup
By: 'No faults'
Dec 04,2013
9 people found
this helpful
Great service, totally hands off, great prices for improvements, very good communication, achieved a higher rent than marketed for and tenants moved in within a week. The best charges and management package than any agent in the area, was worried this would reflect in a ...
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Was this helpful? Yes
By: Asdaq (Manager Homefinders)
Dec 04, 2013
View all comments (1)
Thank you for your kind comments. We always do our best to give great value for money and the customer service to go with it. Im glad we have been of assistance its also a great sense of achievement for a buyer to buy through us and then let through us Once again Thank you for working with Homefinders ...
Dec 02,2013
Minithumbup
Asdaq
By: 'Will W'
Dec 02,2013
7 people found
this helpful
Asdaq/Homefinders dealt with this somewhat tricky transaction (in part because the seller was rather impatient and hotheaded, and in part because it was a slightly complicated purchase - a buy to let in which there were already tenants in situ, so he had to ...
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Was this helpful? Yes
By: Asdaq (Manager Homefinders)
Dec 04, 2013
View all comments (1)
Thank you Will for your positve comments. Most transactions are smooth this was a little tricky but we got there in the end! its a great feeling when complicated sales go through. Giving advice is an important part of our jobs more importantly the correct advice. Once again i thank you for purchasing through Homefinders ...

NAEA ARLA TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 1 17 5 18 0 12 0 0 3

Fees

We have 4 different options for landlords let only, value management, premium management, and premium plus. Premium plus have features like guaranteed rent on time, free emergency cover, free use of our handymen for 6 hours a year, 3 inspections a year etc. Apart from let only where we charge our fee upfront when we find the right tenant all the rest is charged monthly.
Last updated at 08/04/2013, 1:38 PM by

Complaints Procedure

Should you have a complaint please email admin@homefinders.net requesting one of our complaints forms. Once the form is completed and returned, in accordance with our complaint procedure we will be looking into your complaint to establish, amongst other things:



  • How/why the issue above happened?

  • Whether it was avoidable?

  • What corrective steps we need to take?


We will reply to you within ten working days with our response, if that's not possible we will contact you to let you know this and provide an estimate of when we will be able to respond in full.


We take our customers complaints very seriously and, if you're unhappy with our initial decision, we offer two stages of escalation:


1 - Escalation to our Managing Director (Mr H Sehri - haydar@homefinders.net).


2 - If you are still not happy then the complaint can be escalated to The Property Ombudsman, whose ultimate decision we would be bound by (details of how to complain to The Property Ombudsman are available at www.tpos.co.uk )

Last updated at 3:41 PM 21/05/2018 by allAgents

Hackney
146 Kingsland High Street, London E8 2NS
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