Boiler stopped working, it was tough time in extreme cold condition, Umer provided swift response as the concern was raised and quick follow up to fix the boiler issue by getting the part replaced is highly appreciated.... read full review
âExcellent Service. Patient well mannered and a great display of customer service.â
Fantastic attitude. So friendly and considerate. Thank you.... read full review
Brilliant service throughout. Effective and fast. Had a few issues and they resolved it immediately. Communicating was on point. Highly recommended.... read full review
Marta was fantastic. She kept us up to date with everything throughout the whole process.
She did lots of chasing and liasing with our landlady and with the flat we were renting. She was always very informative and knowledgeable.
I would highly recommend her.
Excellent ... read full review
Francesca always understand my views and helped in all open questions and queries.
Till now it was great service.
I am expecting same after moving into flat.... read full review
It was a pleasure doing business with Marta, the agent i have many times meet and colaborate with, being very helpful and understanding, she had patience to explain very clear on all my questions and very profesional. Thank you!... read full review
Excellent service from start to finish . Francesca managed to find a tenant and put contract in place.. completed references and liaised every step of the way with me.
She had an amazing knowledge base.. which is so rare in this day and age and left ... read full review
Comment on agent fees
Reasonable price for the excellent service with a reputable company when there are so many cowboys out there.
Really helpful and pleasant. Marta is really caring about both the tenant & landlord trying to do the best for both.
Good Communication as well.
Thank you... read full review
Me and my partner have found a perfect place. Zafran helped us with absolutely everything, answered all of our questions and provided an excellent customer service. Beyond expectations. Vert thankful.... read full review
I was impressed. Friendly and approachable yet professional and efficient at the same time. Francesca and Zafran deserve a special mention for their great customer service. I would definitely recommend them - and I wouldn't say that about every agent!... read full review
Very profession and plesent estate agents esp Francesca who was very helpful and patient from start to finish. Everything was submitted on line which made the whole experience and moveing a lot less stressful. Thank you I Would defo recommend.... read full review
Their service was good. Responded promptly for every issue raised. The agents always responded well and did their best to make my stay comfortable. Thanks to Umer, Alia, Ijaati and the entire Holdens team.... read full review
Just wanted to say Holdens were great. Started with Francesca and she was great. She was then on leave and Zafran took over with full knowledge of what was happening and finalised the deal with the landlord.
GREAT TEAM ALL ROUND
THANK YOU GUYS... read full review
The whole process from visiting the property to completing the final checks was so easy and simple. I felt very valued and welcomed as a potential tenant with no pressure from the staff. I was kept updated continually on the progress through my choice of ... read full review
Very helpful explained everything very well , very good profesional
Helped me with my documents
Very kind , i h¢d n-o problems with anything .... read full review
Very friendly and professional and responded to our queries promptly. I would recommend to others and would use this estate agents again.... read full review
I am extremely pleased with the service and support I received from the agency. I genuinely felt respected, supported and cared for throughout the entire process from the first phone contact to signing the contract and collecting the keys. Thank you, Holdens Property. I reccommend ... read full review
I apprecitted the professionalism and expertise of Francesca who gave me extact answers on each question,helped me to take a home according to wishes... read full review
HAD A NICE POSITIVE TRANSITION AND THEY WERE VERY HELPFUL, CLEAR AND STRAIGHT FORWARD. THEY ARE CONSTANTLY TRYING TO WORK AROUND YOUR SCHEDULE SO THAT IT MAKES IT CONVENINET FOR YOU.
HAD NO ISSUES AND WOULD DEAL WITH IMPARTICULAR MR ZAFRAN AGAIN, BUT BOTH EXCELLENT ... read full review
Comment on agent fees
AGENT FEES WHERE A TINY BIT MORE THEN I WOULD HAVE LIKED BUT OVERALL CANT COMPLAIN.
Holdens Agency have been really helpful throughout and been very swift with moving procedures. Zafran at the agency has delivered excellent service with prompt responses and actions.... read full review
The Staff behaviour was good and responsive at times. She helped me getting into the property with ease. Definitely recommend this agent.... read full review
Hi ! I will like first to say thank you for all the hard work wich you done and I am very happy becouse you do an amaizing job for me and for my kids !... read full review
I had a very good experience looking for a flat and using Holdens Property Services. Excellent customer service and prompt. Thanks Francesca... read full review
We thank you Holdens Estates for their efforts and hardwork. Excellent spot on service and quick dealing.
Very professional approach with Clients.
Thanking you again
S Raja.... read full review
Zafran was very helpful in helping us getting the property, he contacted us even out of his working hours so we can get the property.... read full review
Branch: Ilford, 160-162 Cranbrook Road
Services: Lettings (as a Tenant)
Sold price: £1200 Would you recommend?: Yes
Postcode: Ig11
Branch: Ilford, 160-162 Cranbrook Road
Lettings (as a Tenant)
Sold price: £1200 Postcode: Ig11
1people found this helpful
Lovely service,kind and helpful.always responds to my texts or calls .definitely recommend to my friends and families .thank you very much... read full review
I was not available physically during my contract sign off, but all the facilities and arrangements were made online. Entire process was was easy and transparent. I'm feeling lucky to get in touch with Zafran who made this process quick and comfortable.... read full review
Comment on agent fees
Agent fees is bit expensive but it is justified by the service provided by them.
Great service from Francesca. Rented out my flat almost instantly and at a better rate than I expected. Would definitely recommend Francesca and the team at Holdens. Thanks guys!... read full review
Was a pleasure to meet kind and polite agensts. Dealt with averything quick and proffesional. Very happy with help and support I received.... read full review