100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
96% lettings fee satisfaction
No description for branch.
Latest Reviews
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Featured Review
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reviewed by 'Kate'
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reviewed by 'Bills45'
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reviewed by 'Denise barron'
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reviewed by 'Barbunkey'
Featured Review
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reviewed by 'RichardEfe'
14th Mar 2020
reviewed by 'Sudhir Ninjoor'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £35,000 | £540,000 |
| Lettings | 95% | 96% | £324 | £2,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 112 | 2 | 383 | 14 | 9 | 0 | 19 | 1 | 16 | 0 |
Areas covered
Address
160-162 Cranbrook Road
Ilford
Essex
IG1 4PE
02085549679
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Featured Review
a
Jun 09,2019
Jun 09,2019
1
people found
this helpful
this helpful
I've been looking for a property in the same area where I am living due to unplanned personal circumstances. It took me 3 weeks to actually move into a new flat from the moment I contacted Holdens agency, and from all the viewings (including the ones ...
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Comment on agent fees
A bit pricey but is well worth every penny once you get the property that you wish for.
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Dec 01,2015
Dec 01,2015
1
people found
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The sales representative Francesca was very efficient in the process I required. I was made comfortable and felt at ease in dealing with Francesca, because she totally heard my Concerns and reasons for what I was trying to achieve. This made me feel confident in ...
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Comment on agent fees
Francesca was committed to what we agreed which I feel was respectful and she also accommodated the fees as I was not happy with the Delaney by the solicitors but still she gave me a discount to keep the sale going and kept me happy. The fees where initially at first alittle pricey as it felt like to sell a property should pocket u money but you actually end up losing out on a large chunk of it so it was good we could negotiate.
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Featured Review
a
Oct 17,2015
Oct 17,2015
0
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This purchase was not straightforward as it involved dealing with a receiver on behalf of the seller, and a managing agent on behalf of the freeholder. However Francesca Marcantonio communicated well with the solicitors for both party's throughout thus successfully nursing through a simultaneous exchange ...
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Featured Review
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Oct 24,2018
Oct 24,2018
0
people found
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Both staff displayable very commendable degree of professionalism. It started with Zafran whom despite the fact that my husband had viewed the property and I got there late and met him when he was about going into his car at 6:55pm, Zafran still indulged me ...
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Comment on agent fees
The agent's fee is high in my view
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Featured Review
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Jun 12,2019
Jun 12,2019
0
people found
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Shafique's excellence.
When I got to view the property.
Initially, I wasn't interested as such as I felt it's a property already taken, which is what usually happens with many agents these days.
Shafique (one of the staff agents that attended to me) was filled ...
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Comment on agent fees
I think it’s fair. Considering the fact that, in it, there are other fees such as referencing et al.
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Mar 14,2020
Mar 14,2020
0
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Contract renewal process was quick and easy.
Both Umer and Haniah were able to answer for my queries. Digital signature process was simple....
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Mar 12,2020
Mar 12,2020
0
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I was looking for a family apartment and I am happily writing that Holdens Property Sevices Ltd has a very good set of Properties. I got introduce to Holdens Property service through Mr. Umer Qazi who is a key player of their team. I must ...
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Mar 10,2020
Mar 10,2020
0
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The agent communicated and dealt with us in a professional manner. He responded to all our queries on time and was willing to assist. I will recommend him anytime....
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Mar 03,2020
Mar 03,2020
0
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Our collaboration with the agency has been good and all our issues solved in time.
The team of management was responsive....
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Feb 25,2020
Feb 25,2020
0
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The Holdens team was very friendly and professional. It was easy to contact them and they always picked up telephone calls. Zafran was helpful all the way through and he always gave me an update about the purchase. Also, he helped solve problems which arose ...
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Feb 25,2020
Feb 25,2020
0
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A big thank you to Shafique for all his help. We bought our house with Holdens and the whole process was made so easy for us. The service from Shafique was fantastic with quick responses and very attentive. I would thoroughly recommend!...
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Feb 25,2020
Feb 25,2020
0
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Shafique Ullah, best customers service i ever saw in this kind of service. Very kind and understanding all ouer required.
Thank you, Shafique!
Best regards
Cristina...
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Feb 07,2020
Feb 07,2020
0
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Great people and very helpful stuff . I'm so happy the way they find my flat , they help me out with paper work and moving soon to the property ....
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Feb 03,2020
Feb 03,2020
0
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I absolutely recommend Holdens as our letting agent, Zafran, was very helpful, kind, professional and supportive through the whole process. We found a nice property thanks to him and are very satisfied with the service he provided....
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Feb 03,2020
Feb 03,2020
0
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Shafique was very helpful and polite for all the procedure, highlighted important information and he has a fantastic positive attitude....
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Feb 02,2020
Feb 02,2020
0
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I've been looking for a rental property in Ilford Area for a long time and came across Holden properties. My agent name is Zafran. He is such a humble and genuine person who understood my requirement and budget first.Within a day he arranged for ...
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Jan 30,2020
Jan 30,2020
0
people found
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I got very good support from Zafran during the handover to property for me for rent.
I would like give an feedback which might help the future tenants. All the equipment/devices in the flat or house and way to use them should be explained ...
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Jan 30,2020
Jan 30,2020
0
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Excellent service. Very friendly guy and good customer care skills.
I am happy to refer other people to Holdens Property Services ltd...
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Jan 28,2020
Jan 28,2020
0
people found
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The staff was very hepfull and friendly and the matter, the renew of my tenancy contract has been solved quickly. Thank you!...
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Jan 28,2020
Jan 28,2020
0
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Very nice and easy going around customers and welcoming.
Zafran showed me the office I was looking for and he was very precise and clear.
Good service...
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Jan 17,2020
Jan 17,2020
0
people found
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The most friendly and helpful customer service I have ever had. Holdens were really supportive of my situation and were really quick with their responses and made sure I had nothing to worry about. Shafique Ullah was my main person of support; gives the most ...
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Jan 16,2020
Jan 16,2020
0
people found
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Holdens is easily the best agency to use for finding a good tenant quickly in Barking. They've been providing excellent service for me in the past three years. A month ago, I was looking for a new tenant prior to Christmas; despite the tricky timing, ...
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Jan 15,2020
Jan 15,2020
0
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Zafran was really helpful with regards to the property viewing and as requested he has done the changes.
Wish you all the best for future.
Thank you for all your support....
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Jan 15,2020
Jan 15,2020
0
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Good service and responsive to our requirements.
The contact between landlord and us time wise pretty quick.
Haniah was always responsive and tried to resolve swiftly the issues....
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Jan 11,2020
Jan 11,2020
0
people found
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I have experienced a good professional approach from Haniah at Holden. She has made every effort to provide me with verbal feedback on the progress of any reported issues....
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Jan 10,2020
Jan 10,2020
0
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It was a pleasure to get in touch with Holden's Property Services Ltd. We really appreciate the personal yet very professional support extended by the agents....
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Dec 23,2019
Dec 23,2019
0
people found
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Hania Raja and Umer have worked hard in resolving any teething problems tenants had after moving in. Good and clear communication and helpfulness are their strong points....
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Dec 16,2019
Dec 16,2019
0
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I recently contacted Holdens regarding a leak in my property, they were very understanding and efficient in terms of getting the work done. Especially Haniah was a pleasure to speak with, a very professional company....
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Dec 16,2019
Dec 16,2019
0
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Great and friendly. Had an issue with my boiler, Haniah dealt with it quickly and efficiently. The service was absolutely brilliant...
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Dec 16,2019
Dec 16,2019
0
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I spoke to Haniah regarding some repairs for my property. Would recommend this agency to all. Very happy with service...
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Dec 10,2019
Dec 10,2019
0
people found
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I recently contacted Holdens for a property which I saw through Zoopla. Shafique took this request and he was very supportive from the beginning. He understood the requirements and willing to do the best possible to make us Happy. The timely follow-up was great. Thank ...
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Dec 09,2019
Dec 09,2019
0
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Great service and a special thanks to Haniah, a very sweet young lady who despite being so young was very professional and experienced. She was ever so helpful when my boiler broke down, she understood the severity of the problem and provided all the help ...
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Dec 08,2019
Dec 08,2019
0
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Thank you for your help in finding the right property, suitable for my requirements 🙂 and the smooth process in getting the agreement sorted....
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Dec 03,2019
Dec 03,2019
0
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I am very happy with the service very proffesonal and helpfull.
Will recomand this agency they donas they say.
Thank you holdens....
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Dec 02,2019
Dec 02,2019
0
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Multi levels of verification
Great communication
proper guidance and help
online signature and verification
online issue tracking
high level Inventory check and process.
Multi levels of verification
Great communication
proper guidance and help
online signature and verification
online issue tracking
high level Inventory check and ...
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Francesca
(227)
Zafran
(151)
Umer
(126)
Alex
(27)
shafique
(24)
Colin
(19)
Patrick
(19)
Lauren
(16)
Haniah
(16)
Kevin
Marta
(3)
Asha
(2)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 4:42 PM 30/10/2017 by allAgents
Awards won by Holdens Property Services Ltd
Individual Branch Awards
Ilford, IG1
-
2019
Best Letting Agent in IG1
-
2019
Best Overall Agent in IG1
-
2019
Best Letting Agent in Ilford
-
2019
Best Overall Agent in Ilford
-
2018
Best Letting Agent in IG1
-
2018
Best Overall Agent in IG1
-
2018
Best Letting Agent in Ilford
-
2018
Best Overall Agent in Ilford
-
2018
Best Letting Agent in Greater London North
-
2017
Best Letting Agent in IG1
-
2017
Best Overall Agent in IG1
-
2017
Best Letting Agent in Ilford
-
2017
Best Overall Agent in Ilford
-
2019
Best Letting Agent in Greater London North
-
2017
Best Letting Agent in Greater London North
-
2017
Best Letting Agent in South East
-
2017
Best Overall Agent in South East
-
2019
Best Letting Agent in South East
-
2018
Best Overall Agent in South East
-
2018
Best Letting Agent in South East
