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Holden Heal

12 Market Place
Frome
Somerset
BA11 1AB
01373 454454



Properties for Sale
Properties to Rent

“Warning to anyone...”

Feb 25,2019
Minithumbdown
By: 'New home owner (thank god)'
Feb 25,2019
0 people found
this helpful
If only you could give 0 stars The service from this company was absolutely shocking, staff training on how to be polite would be advisable (then again the company owner was the rudest person I've ever spoken to) This company will try and take every penny ...
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Comment on agent fees
Bad
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“Worst Experience Ever...”

Aug 15,2018
Minithumbdown
By: 'Jason'
Aug 15,2018
0 people found
this helpful
This is my first time writing a review as it's not something I take lightly. I'm writing this as my tenancy was handled in the most horrendous ways. So I decided to use this agent when I first moved to the UK from Ireland. They ...
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“Unethical and Unpleasant...”

Apr 20,2018
Minithumbdown
By: 'B Cusmans'
Apr 20,2018
2 people found
this helpful
I have just ended a conversation with a very unpleasant member of the team at Frome. My daughter had placed a £200 deposit to try and hold a property for her and her partner. She did this in good faith . Her partner has not completed the ...
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“Helpful and fair staff....”

Apr 08,2018
Minithumbup
By: 'Steph Townend'
Apr 08,2018
0 people found
this helpful
I have dealt with Holden heal over many years now. Personally for myself and recently 2 of my children. Amanda knew what type of property would be suitable for myself and has been very helpful in making the process smooth and the least stressful. Debbie Holden ...
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Comment on agent fees
Never had an issue with any fees or charges.
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“Landlord's experience...”

Mar 16,2018
Minithumbup
By: 'Rivers Reach'
Mar 16,2018
0 people found
this helpful
Holden Heal, Frome, has been my letting agent since 1997. As I do not live in England, I have depended solelyon them to deal with renting out my property, fixing anything that breaks, filing insurance claims and a myriad of other jobs. They have done this ...
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Comment on agent fees
Their fees are extremely fair and reasonable.
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“Superb customer service...”

Mar 16,2018
Minithumbup
By: 'D J Satchell'
Mar 16,2018
0 people found
this helpful
Amanda and her team had looked after our property whilst it was let out so when we decided to sell we placed it in their hands. Thank goodness we did as the service we have received has been tremendous (despite a buyer who was somewhat ...
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Comment on agent fees
Very fair
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“What fantastic support I have received throughout the whole process ......”

Mar 07,2018
Minithumbup
By: 'Mrs L.'
Mar 07,2018
0 people found
this helpful
What fantastic support I have received throughout the whole process of selling my property. You made it all seem very easy for me. I would use them again without hesitation. They went beyond the call of duty ! Mrs L....
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“Holden Heal is the only Estate agent I would use ......”

Feb 07,2018
Minithumbup
By: 'Mr T'
Feb 07,2018
1 people found
this helpful
Holden Heal is the only Estate agent I would use in Frome. I have just sold my property portfolio with Holden Heal and the service was excellent from start to finish, with Debbie, Amanda and the team. Debbie even arranged some tree surgery with a ...
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Comment on agent fees
I had very good fee's arranged as I had several properties to sale.
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“i am not somebody who likes complaining but for the ......”

Sep 16,2017
Minithumbdown
By: 'Susannah'
Sep 16,2017
2 people found
this helpful
i am not somebody who likes complaining but for the sake of future tenants using this agency I would like to at least warn future tenants to be very mindful of your tennant rights. I experienced these unprofessional people who run the agency as being ...
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“Firstly, I wouldn't give them a single start but you ......”

May 26,2017
Minithumbdown
By: 'Anonymous'
May 26,2017
3 people found
this helpful
Firstly, I wouldn't give them a single start but you have to. Secondly, Do not go near these people. I have never known a company so disrespectful, rude and unprofessional. Diabolical attitude, unresponsive and unhelpful. Nothing gets done when you ask, they don't respond unless ...
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Comment on agent fees
Not sure how they earned their fees at all.
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