AVOID AVOID AVOID this agent at all costs - I rented a shop in the west end arcade in Nottingham
Their was an unfortunate escalator accident - and their lack of action (along with the landlords) caused my viable business (and at least three others to collapse)
Their was no through access to the arcade for over TEN MONTHS - there was NO FOOTFALL so NO CUSTOMERS.
Our takings dropped to £8 a day - our business could not survive on that.
Hodgson Elkington did not care, there was no... read full review
Our dog died as a result of horrific injuries from window glass in the garden. No remorse was shown, we asked to leave one month early and it was refused. We left anyway, paying the last month\'s rent, and we are still trying to get our deposit back.
Hodgson and Elkington, are incompetent. They ignore emails, and treat tenants abysmally.... read full review
multiple problems with location, outside of my business control, their inaction causing sever loss of business, phone calls not returned, more calls made, still not returned, severe lack of customer care, many tenants who I know feel the same, they just take the rent and thats it - they appear not to give a stuff !... read full review
What agent could do to change your mind?
resolve issues - quickly, before our businesses go down the toilet - return phone calls - urgently - or at least at all...
Albeit that we have limited experience of agents acting on behalf of their clients, the quality of service, support and feedback received has undoubtedly had a detrimental experience to our tenancy agreement. We have now given up our attempt to address the issues raised and are now looking around for a new property. Promises of returned phone calls simply do not materialise!... read full review