Hodders is an independently owned estate agency business offering advice on all property related matters in the areas of Chertsey, Addlestone, Ottershaw, Rowtown, Lyne and Thorpe. We pride ourselves i Read full description...Hodders is an independently owned estate agency business offering advice on all property related matters in the areas of Chertsey, Addlestone, Ottershaw, Rowtown, Lyne and Thorpe. We pride ourselves in providing a truly personal service, individually tailored for each client's specific needs.
Hodders

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Properties to Rent

“Appalling service...”

Sep 10,2018
Minithumbdown
By: 'Heather'
Sep 10,2018
0 people found
this helpful
As a landlord, I have received an appalling service from this estate agent. I had a tenant who defaulted on his rent payments, and Hodders have used a deposit lodged with them for maintenance to collect their commission on that rent! The staff involve themselves ...
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Comment on agent fees
Average. But read the terms and conditions VERY carefully....
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“Avoid at all costs...”

Aug 13,2018
Minithumbdown
By: 'kathyb'
Aug 13,2018
0 people found
this helpful
Complete nightmare with this agency from start to finish. I am a landlord, they mismanaged my property so badly that they were eventually forced to refund me some of the management fees they had charged, and we have agreed to part company so I can ...
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Comment on agent fees
Fees were reasonable, shame they did nothing to earn them
Was this helpful? Yes
May 19,2017
Minithumbup
By: 'PD'
May 19,2017
0 people found
this helpful
I've just sold me house and Hodders provided me with an excellent service. They were friendly and professional throughout, and kept me up to date with constant communication and support. I'm surprised at the negative comments made by some reviewers because I would not hesitate ...
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Jan 31,2017
Minithumbdown
By: 'Chrisb'
Jan 31,2017
2 people found
this helpful
The worst agents I've ever used I was selling my late father in laws house which they seriously undervalued. The guy who I see is now the sales manager was aggressive to me on phone which in hindsight was great because I got another £40.000 ...
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Comment on agent fees
Very bad
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Jan 23,2017
Minithumbdown
By: 'KM'
Jan 23,2017
1 people found
this helpful
I was booked in to view a property and when I arrived (having travelled over an hour to get there) they did not have the keys. I said i would wait around in the area for a while for them to get the keys or ...
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Jan 18,2017
Minithumbdown
By: 'Chris'
Jan 18,2017
1 people found
this helpful
Shoddy dishonest estate agents. If you have to deal with them to buy a property then watch your back for their dirty tactics. If you're thinking of selling then I'd recommend you go anywhere else. It appears most others on here have the same view...
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Jan 11,2017
Minithumbdown
By: 'STEER CLEAR!!!!'
Jan 11,2017
1 people found
this helpful
ABYSMAL Stay away if at all possible... Communication shocking when any work needs to be done/things need to be fixed... Having rented many properties in the past, I can say that I've never felt so betrayed by agents... Enough said......
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By: Chris Page
Jan 11, 2017
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Good Afternoon, I note that no name has been added and I would like to investigate this further, can you email me directly your issues so I can look into this for you? Chris Page (Director) ...
Sep 21,2016
Minithumbdown
By: 'Alec'
Sep 21,2016
3 people found
this helpful
Throughly disappointed in hodders. During my tenancy they we less than helpful when we had issues with the property it took them over 2 months to repair our hotels water and oven. I would not recommend hodders to anyone...
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Comment on agent fees
Bad not worather it at all
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By: Chris Page
Sep 21, 2016
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Hi Alec, you comments mention you had issues with your hotel but we do not look after any hotels maybe you have the wrong agent?. Please feel free to email me directly if this is not the case. Chris Page - Hodders Director ...
Jun 21,2016
Minithumbdown
By: 'Pat'
Jun 21,2016
2 people found
this helpful
At first we thought Hodders were a good, competent company but unfortunately as time went on our views changed. We were told our buyer had a completion deadline which we agreed to but 2 days before D day we discovered our buyer did not actually have ...
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Comment on agent fees
Considering all the phone calls we had to make and the cost incurred I think the fee was too much.
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Jun 06,2016
Minithumbdown
By: 'Lidi'
Jun 06,2016
1 people found
this helpful
I can unfortunately only echo the repeatedly used adjective to describe them: dishonest. I had tenants, who were told that the landlord insisted on a rent increase, when in fact I was not even consulted about the rent review. As I was also in direct ...
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By: Sian Taylor
Aug 15, 2016
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Dear Lidi, thank you for your comments. I apologise that you were unhappy with the service received; I was the member of staff who got locked into the property, and had to call my manager to come and rescue me. We have also spoken to our board firm about where they positioned our board, as this is obviously not good practice. I'm sorry you feel this was about Hodders, and if there is anything we can do to change your mind about using us in the future, please do let us know. ...
Sep 21,2014
Minithumbdown
By: 'E. W.'
Sep 21,2014
2 people found
this helpful
This company is an absolute nightmare to work with. They tried to pit us, the tenants against the landlords and kept adding hidden charges both at the beginning of the contract and at the end. Just avoid them and work with anyone else. This company ...
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What agent could do to change your mind?
The agent could have been honest and polite instead of deceitful and rude.
Attached Files
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By: Chris Page
Sep 22, 2014
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Dear EW Further to your comments, we are disappointed that you feel you have had a bad experience with Hodders. Customer service is foundation of our business and we would like to know what the issues have been and how we can improve as a business going forward. Please feel free to email me personally cpage@hodders.net Chris Page Director Please put your complaint in writing to the Director; cpage@hodders.net ...
Aug 30,2014
Minithumbup
By: 'G Holford'
Aug 30,2014
0 people found
this helpful
I logged on to write my positive experience I have had today dealing with the whole Lettings team in Hodders Egham after being let down and treated badly and unprofessionally by another agent. My opinion of agents is they are not all the same. I ...
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Aug 29,2014
Minithumbdown
By: 'J.W.'
Aug 29,2014
3 people found
this helpful
This company can best be described as abysmal. There is concern or care for customer service or honesty in their interactions. This is one of the worst experiences I have ever had working with place that provides goods and services....
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Aug 24,2014
Minithumbdown
By: 'fogoAcido'
Aug 24,2014
3 people found
this helpful
Hodders are the most conspicuous agent in the Chertsey area. Their billboards are everywhere. I rented two properties over 30 months with them and I hardly know where to start. Anyway, property number one: after complaining of the fact the landlord was still registered as living ...
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May 31,2014
Minithumbdown
By: 'Leanne O'Donnell'
May 31,2014
3 people found
this helpful
Hodders are an absolute joke, awful company! Communication is non existent, moved into a property that within 3 months has had to be completely re-wired electrically, due to dangerous c1 faults, a gas leak, water leak, we have damp in the bedrooms and kitchen, the roof ...
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What agent could do to change your mind?
Refund us our money for renting us a house that is absolutely not fit for purpose and shouldn\'t have been let in the first place!
Attached Files
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Mar 05,2014
Minithumbdown
By: 'Martin'
Mar 05,2014
5 people found
this helpful
I had a terrible experience dealing with Hodders. The estate agent was dishonest and lied to try to keep the purchase moving forward. One to avoid!!...
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Aug 08,2013
Minithumbdown
By: 'Koel Chatterjee'
Aug 08,2013
3 people found
this helpful
In the initial days when we put an offer on a rental property we got a lot of attention. There were days when documents were demanded one at a time with phone calls several times a day during the work day. However, when it came ...
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What agent could do to change your mind?
They could have tried to understand my concerns instead of brushing them off and refusing to clarify matters for me. They could also have given me the simple respect of answering my emails within an acceptable time limit without me having to constantly follow up with them.
Attached Files
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Jun 03,2013
Minithumbup
By: 'Sam'
Jun 03,2013
0 people found
this helpful
I found Hodders in Egham to be very professional, I registered with all Agents in the area and Hodders were the only ones keeping me updated with new properties comming on the market, I was first dealing with Steve who had me out viewing a ...
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Aug 04,2010
Minithumbup
By: 'John'
Aug 04,2010
0 people found
this helpful
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 3 2 7 2 2 0 1 0 2

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Hodders

Individual Branch Awards


Egham
86 High Street, TW20 9HF
(5)
Office 1
114 Station Road, Addlestone KT15 2BQ
(1)
Office 1
15 Windsor Street, Chertsey KT16 8AY
(8)
show all branches (4)
Office 1
4 Brox Road, Ottershaw KT16 0HL
(5)


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