The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 579 Reviews
98% Recommended
99% sales valuation accuracy
97% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 99.00% | 97.00% | £60,000 | £1,920,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 63 | 1 | 98 | 8 | 244 | 4 | 143 | 1 | 10 | 7 |
Hills
Sentinel House, Albert Street, Manchester, Greater Manchester
M30 0SS
0161 7074900






£ 175000 Offers Over
3 Bedroom Terreced House for Sale - Wellington Road, Swinton, Manchester

£ 220000 Offers Over
3 Bedroom Terreced House for Sale - Calton Avenue, Salford

£ 140000 Offers Over
2 Bedroom Apartment House for Sale - Daccamill Drive, Swinton, Manchester

£ 375000 Offers Over
3 Bedroom Terreced House for Sale - Falconwood Chase, Worsley, Manchester
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By : 'Helen'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : M28
I have used Hills many times & I am happy to recommend their services They are one of the better Independent Estate Agents out there in the market ... Read Full Review
Fees are on par with most agent You get what you pay for Staff have good knowledge of your home & feed back is the KEY

By : 'Alison'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales (As a Vendor)
Sold price : £165000
Would you recommend ? : Yes
Postcode : M6
The team at Hills provided guidance on the presentation of the property in order to get a quick sale. Prior to the property being put on the market they were prebooking multiple viewings so that there was plenty of interest. The first offer which I accepted "fell through" due to ... Read Full Review
They mirror that of other estate agents in the area.

By : 'Sylvia'
Branch : Lettings, Sentinel House
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M6
Rebecca was very helpful, nice and polite. Lovely person! I would definitely recommend to anyone. Thanks for all your ... Read Full Review
By : 'Donna'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales (As a Vendor)
Sold price : £110000
Would you recommend ? : Yes
Postcode : M30
Sarah was a huge help with my phone call to the office. With an enquirys to selling my property. She was extremely helpful, with how the process with yourselves worked, how many properties your estate agents deal with and what your team could do for me and passed me onto the sales team, who could ... Read Full Review
Yes The fees were good.

By : 'Josephine'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : M5
Very nice company to deal with and totally professional throughout.Communication was very good, being kept up to date at all stages through the process. Thank you to all the ... Read Full Review

By : 'Daniel'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales (As a Vendor)
Sold price : £206000
Would you recommend ? : Yes
Postcode : M274
Sarah was first class throughout the whole process she was always approciable and understood my selling needs very well, I did previously use a larger well known estate agent before selling but clearly wished I'd used hills much sooner or in the first place herself and caterlina went above my ... Read Full Review
Above an expected standard very good

By : 'Susie'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales (As a Buyer)
Sold price : £165000
Would you recommend ? : Yes
Postcode : M5
Charlotte saw a property and thought of us. This is true customer service and she had it spot on! It's been great having Charlotte on board! Andy was great at advising us on what we could afford and it turned out we could afford more! Very helpful at every ... Read Full Review
Good

By : 'Amanda'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : M6
All the staff at Hills Residential were fantastic, especially Leah and Holly who helped with the buying and selling of our home. They were always there to help with every little detail, and reasurred us everytime we needed it, to help things run smoothly. I would highly recommend Hills Residential, ... Read Full Review
The Fees were extremely reasonable for the quality of service you get. We were very happy with the amount.
By : 'Lyndsey'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales (As a Vendor)
Sold price : £122700
Would you recommend ? : Yes
Postcode : M6
Couldn't recommend Leah enough. Couldn't do more for us if she tried. Absolutely outstanding customer service. Personalised, professional and support throughout. Truly above and beyond. Thanks Leah, you're a ... Read Full Review
Slightly higher than competitors which did make me reconsider using Hills. I am however, extremely glad that I did!
By : 'Andy'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : 20
Sold price : £105000
Would you recommend ? : Yes
Postcode : M9
Leah was incredibly helpful and professional from the start. Communication which was key in this transaction was impeccable. Enquiries were answered promptly and in a way that was open and ... Read Full Review
Not relevant as purchasing

By : 'Debra'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : M6
Everyone at hills has been professional, friendly and efficient from the start. I would like to mention Charlotte in particular. What started out as a straight forward smooth running sale turned quite stressful near the end. Charlotte was an absolute star and made sure we were kept in the loop ... Read Full Review
Goid

By : 'RF'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales (As a Buyer)
Sold price : £112000
Would you recommend ? : Yes
Postcode : M5
Charlotte was very helpful and patient throughout the process and I would be happy to work with her again and recommend ... Read Full Review
The agents fees are fine and in line with what I have experienced before.

By : 'R'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales (As a Buyer)
Sold price : £185000
Would you recommend ? : Yes
Postcode : M6
I purchased a house and also sold a house with Hills. Charlotte and the team have been fantastic from start to finish. Provided information throughout and even responded to questions at ... Read Full Review
Good

By : 'Uddie'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : M30
Very helpful and has all the patience in the world helping us out as we are first time buyers. Thanks for all your help and we now have our own home ... Read Full Review

By : 'Jake'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : M30
Very professional yet friendly customer service from Leanne and Charlotte. Great at meeting our needs and expectations when purchasing our first property. Highly ... Read Full Review

By : 'philcrowther'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : M308
Hollie was brilliant throughout the process and made buying my first house far easier than i thought it could be! recommend ... Read Full Review

By : 'Shaun'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales (As a Vendor)
Sold price : £150
Would you recommend ? : Yes
Postcode : M308
Brilliant service when selling my house, special shout out for Leah very lovely person, great communicator and good mediator, and rest of staff good too. ... Read Full Review
Good

By : 'Amy'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales (As a Buyer)
Sold price : £225000
Would you recommend ? : Yes
Postcode : M67G
Both Charlotte and Abigail have been amazing from start to finish - even after putting in an offer on the property, they were still on hand to answer any questions we had, as being first time buyers, the process was very new to us! Would highly recommend Hills Residential ... Read Full Review
NA

By : 'Richard'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales (As a Vendor)
Sold price : £565000
Would you recommend ? : Yes
Postcode : M30
This is the second property I have sold using Hills Residential in the last few years, from the initial discussions with Martin who was both very professional and courteous right through to exchange of contracts and completion I can honestly say I received 5 star treatment from all the members of ... Read Full Review
good

By : 'Helen'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales (As a Buyer)
Sold price : £140000
Would you recommend ? : Yes
Postcode : M6
Charlotte was extremely helpful and was swift to respond to any requests we had. Mostly she had a lovely cheerful disposition, always sounded happy to help and thats very refreshing these days ... Read Full Review
N/a
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Hills Residential compliant procedure 1. If you believe you have a grievance, please write in the first instance to the relevant branch and the branch manager. 2. The Grievance will be acknowledged and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 working days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this time scale to fully investigate the matter, we will advise you in writing and confirm our revised response date. 3. If you remain dissatisfied with the result of our internal investigation then please write to Martin Hill at the following address: Branch Support Stanley House, 19-23 Crofts Bank Road Urmston Manchester M41 0TZ who will review the complaint further. Following the conclusion of our in-house review we will write to you with a final written statement. Please note that a complaint will not be investigated if it has not first been referred to the Manager of the individual branch and must be submitted to Martin Hill in writing. 4. If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below: The Property Ombudsman, Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 11/6/2017, 4:52:20 AM by allAgents