• Sophie Mitchell
    Sophie Mitchell
  • Martin Hill
    Martin Hill
  • Chris Robinson
    Chris Robinson
  • Abigail Lloyd
    Abigail Lloyd
  • Charlotte Park
    Charlotte Park
  • Tony Singh-Raudh
    Tony Singh-Raudh
  • Catalina Matei
    Catalina Matei
  • Jack Murry
    Jack Murry
  • Rebecca Berry
    Rebecca Berry
  • Leah Bolton
    Leah Bolton
  • Rebecca Gibson
    Rebecca Gibson
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    Leanne Knight
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    Katie Quinn
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    Sarah Robinson
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    Hollie Satterthwaite
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    Greta
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    Jack Murry
Hills Residential estate agents listing property for sale in Salford, Manchester & the surrounding areas. An independent estate agent boasting local knowledge, a simple pricing structure and a service Read full description...Hills Residential estate agents listing property for sale in Salford, Manchester & the surrounding areas. An independent estate agent boasting local knowledge, a simple pricing structure and a service second to none. Members of the NAEA we aim to provide our customers with a professional, reliable and honest approach offering true value for money.
 
www.hillsresidential.co.uk Properties for sale
Properties for rent
Aug 23,2017
Minithumbup
Rebecca Gibson
By: 'Cat & James'
Aug 23,2017
0 people found
this helpful
Becky Gibson was fab from start to finish. She made the whole application process really swift and easy and replied to all correspondence very quickly. Would definitely recommend to anyone. Thanks for all your help! Cat & James...
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Comment on agent fees
Fees were all fine and having no hidden costs was great.
Was this helpful? Yes
Aug 23,2017
Minithumbup
Rebecca Gibson
Tony Singh-Raudh
By: 'Mrs K Thornton'
Aug 23,2017
0 people found
this helpful
It was a real pleasure dealing with Becky Gibson and Tony Singh-Raudh. There were no problems and they were both charming, friendly and professional. I love our new home and they made it even more of a happy move....
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Comment on agent fees
I think any fees incurred were on par with other agents
Was this helpful? Yes
Aug 10,2017
Minithumbup
Rebecca Gibson
Tony Singh-Raudh
By: 'AA'
Aug 10,2017
0 people found
this helpful
Being the first time I have done this as a Landlady, I found Rebecca to be very helpful, friendly and courteous. She ensured my tenants were exactly what I was looking for - professional and someone who would look after my property. The tenants are great and exactly what I had hoped for. There were a couple of issues which Tony sorted out straight away and he has been great throughout the process. I have had no issues whatsoever since. I'd just like to thank both Rebecca and Tony for their gre...
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Comment on agent fees
Agent fees are on par with most other agents. If anything I'd say lower in comparison to some of the main agents in the field.
Was this helpful? Yes
Aug 09,2017
Minithumbup
Leah Bolton
Abigail Lloyd
By: 'lhatchell1'
Aug 09,2017
0 people found
this helpful
Leah and Abi have been brilliant throughout the sale of our current property and purchase of our next property. Nothing has been too much trouble, always on hand to provide advice, chase solicitors and agents and they have kept us fully up to date with all aspects of the sale and purchase. Without their input I am not sure that the sale would have completed. I cannot recommend them highly enough....
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Comment on agent fees
1% fee is perfectly reasonable considering the amount of work the girls have put in to make sure the sale and purchase complete
Was this helpful? Yes
Aug 04,2017
Minithumbup
Catalina Matei
Jack Murry
By: 'Adam Baker'
Aug 04,2017
0 people found
this helpful
Thank you for your time and effort in selling the house. Jack Murry did the initial opening process and took some great photographs. Leah Bolton then edited and created the brochure/website. We have 9 viewing straight away. Catalina Matei then worked hard organising both party's to complete the sale within a reasonable time frame. Thank you for your hard work....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 03,2017
Minithumbup
Greta
Leah Bolton
By: 'GF'
Aug 03,2017
0 people found
this helpful
Leah was really helpful and very patient with us. Answered every question we had no matter how small or big. I Don't think we would be in our house if it wasn't for help....
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Was this helpful? Yes
Aug 01,2017
Minithumbup
Abigail Lloyd
Leah Bolton
By: 'Alison'
Aug 01,2017
0 people found
this helpful
I originally got The details of Hills Residential from the NAEA when I was looking for an agent to choose for the sale of my house. This was because, in the recent past, after some very bad experiences I had finally had excellent service from another NAEA member in a different area. So, I hoped that the professional codes of conduct members of the NAEA subscribe too would once again prove their worth. I am pleased to say, you have given exemplary service. You have been professional and thoro...
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Comment on agent fees
Fair
Was this helpful? Yes
Jul 31,2017
Minithumbdown
Rebecca Gibson
By: 'Gudrun @ Manfred'
Jul 31,2017
0 people found
this helpful
Thanks Rebecca to settle in our new property by you; well done: you do a very good job; Thank you for helping us any time Gudrun @ Manfred...
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Was this helpful? Yes
Jul 28,2017
Minithumbup
Sophie Mitchell
Tony Singh-Raudh
By: 'David'
Jul 28,2017
0 people found
this helpful
Both of them were very kind and attentive to my questions, and every details and doubts were well explained and sorted....
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Comment on agent fees
I found it a bit expensive, but I want to think it is a guaranty of a good service
Was this helpful? Yes
Jul 27,2017
Minithumbup
Leah Bolton
By: 'Tom'
Jul 27,2017
0 people found
this helpful
No complaints at all. Prompt in replys. Good communication. Chased things that needed chasing. Gave good advice. Thanks very much!Γ°ΕΈβ„’β€š...
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Comment on agent fees
Fees are fees.
Was this helpful? Yes
Jul 25,2017
Minithumbup
Leah Bolton
By: 'Jan Price'
Jul 25,2017
0 people found
this helpful
Brilliant service and extremely helpful & informative throughout the purchase of our property. We had a long and not too straight forward purchase; however, Leah was always helpful and rang back when agreed....
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Was this helpful? Yes
Jul 22,2017
Minithumbup
Charlotte Park
Leah Bolton
By: 'Louise'
Jul 22,2017
0 people found
this helpful
Leah, Charlotte and the team at Hills worked tirelessly proactively with me and for me to sell my property. They were always positive, friendly and cheerful. They kept me informed and returned calls promptly. Thanks for your work....
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Comment on agent fees
The fees were competitive. It is worth being aware what other agents are/would charge and discuss the fees with them.
Was this helpful? Yes
Jul 19,2017
Minithumbup
Sophie Mitchell
By: 'Phil'
Jul 19,2017
0 people found
this helpful
I dealt with Hill's Residential and they were incredibly efficient and professional from start to finish. I was on a very tight time frame, and Sophie managed to have a veiwing arranged in under 24 hours. Within 5 days the fees and referencing had been processed and I was able to collect my keys. Every aspect of the move was handled smoothly, in as helpful and friendly manner possible....
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Comment on agent fees
Fees are of course to be expected, and I thought very reasonable.
Was this helpful? Yes
Jul 16,2017
Minithumbup
Charlotte Park
Leah Bolton
By: 'Gman'
Jul 16,2017
0 people found
this helpful
Would highly recommend Hills Residential. The service from all staff was brilliant they kept me informed of all viewings, offers made on the sale of the property....
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Comment on agent fees
Agents fees were good.
Was this helpful? Yes
Jul 16,2017
Minithumbup
By: 'Eccles seller'
Jul 16,2017
0 people found
this helpful
Having recently sold my parents property we found all the Agency staff to be courteous and helpful. The property received many viewings within the first two weeks and was sold straight away which meant they were on the ball at matching prospective buyers up....
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Comment on agent fees
The fees appear to be in comparison with others for this service
Was this helpful? Yes
Jul 14,2017
Minithumbup
Leah Bolton
Abigail Lloyd
By: 'Richard Bell'
Jul 14,2017
0 people found
this helpful
I dealt mostly with Leah but also a little with Abi. If I could give them more than 5 stars then I would - Leah was amazingly professional, helpful, patient, forward thinking and always on the ball when things weren't going according to plan. I would highly highly recommend Hills Residential for the sale of your property, and in particular Leah. Thank you again for making helping through this painful process....
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Comment on agent fees
Extremely good value for money
Was this helpful? Yes
Jul 14,2017
Minithumbup
Leah Bolton
Abigail Lloyd
By: 'Naomi'
Jul 14,2017
0 people found
this helpful
Great to work with them! Good valuation and potential buyers. Seamless process with good communication and easy to get im touch with. Personable and professional....
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Comment on agent fees
Good.
Was this helpful? Yes
Jul 12,2017
Minithumbup
Rebecca Gibson
By: 'I & T'
Jul 12,2017
0 people found
this helpful
Becky was great for us looking for our first place together . We'd met her viewing a different property to the one we decided to rent , but afterwards we both decided she was the person we wanted to deal with . Great personality , engaging , knowledgeable , helpful & nothing was a problem . She was a real breath of fresh air compared to some of the other agents we'd met from different companies. She communicated well , arrived on time for all our appointments and was straight up with u...
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Comment on agent fees
Not Becky's fault , but would rather not had to pay so much for c/checks , references , admin etc , but as it's standard practice nowadays we went ahead anyway in order to secure the property we wanted. Fee's were a little cheaper than some of the other agencies we spoke to .
Was this helpful? Yes
Jul 10,2017
Minithumbup
Catalina Matei
Chris Robinson
By: 'Joe Z'
Jul 10,2017
0 people found
this helpful
The staff are absolutely amazing to work with. Both Catalina and Chris showed us an extraordinary level of expertise, professionalism, as well as thoughtfulness, throughout the whole process. In addition, they are very prompt on responding to all the question that we had....
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Was this helpful? Yes
Jul 04,2017
Minithumbup
Sophie Mitchell
By: 'Emma & Daniel Stoneley'
Jul 04,2017
0 people found
this helpful
Very pleased, made us feel very comfortable and made the process as easy and quick as possible. Kept in contact with us....
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Comment on agent fees
The agent fees are good.
Was this helpful? Yes
Jul 04,2017
Minithumbup
Charlotte Park
By: 'Matt Graham'
Jul 04,2017
0 people found
this helpful
Hills were great with us the whole way though our whole process. They answered all of our questions and got back to us as soon as possible....
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Comment on agent fees
Agents fees were good.
Was this helpful? Yes
Jul 03,2017
Minithumbup
Rebecca Gibson
By: 'PJ'
Jul 03,2017
0 people found
this helpful
My partner and I recently moved into a house let by Hills Residential in Salford. Throughout the process, we dealt with Becky Gibson, who helped us to arrange everything. Becky was extremely responsive and helpful from the point we enquired, and kept us informed throughout the process of moving in - we really couldn't have asked for more! There was a minor issue with the property on the day we moved in (not the fault of anyone at the letting agent) - we contacted Becky, who came to us as quick...
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Comment on agent fees
Obviously it would be better if there were no fees, but I gather the fees we paid are consistent with the market. At least in this case the team have clearly worked very hard to justify their fees.
Was this helpful? Yes
Jul 03,2017
Minithumbup
Charlotte Park
By: 'Jules'
Jul 03,2017
0 people found
this helpful
We have sold with Hills twice now and would never use any other agent. Both times, we have only had one day of viewings and sold from those first viewings. They listen to what you tell them, they don't make silly mistakes like some other agents and they are so friendly and helpful. Whenever you see a Hills board, the bottom part never says for sale for long....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 02,2017
Minithumbup
Abigail Lloyd
By: 'mark'
Jul 02,2017
0 people found
this helpful
all the staff were very helpful in what was a difficult sale for them with the clause I had written into the contract. they never gave in and found the perfect couple for the property....
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Comment on agent fees
very competetive
Was this helpful? Yes
Jul 02,2017
Minithumbup
Martin Hill
Charlotte Park
By: 'Lisa and Mike'
Jul 02,2017
0 people found
this helpful
Martin was immediately helpful and assisted with getting our home on the market right away. Charlotte then dealt with the follow up of our viewings with us and was in constant communication until we completed. We couldnt have asked for a smoother process from Hills....
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Comment on agent fees
A bit higher than others we have been made aware of but not extortionate.
Was this helpful? Yes
Jun 26,2017
Minithumbup
Abigail Lloyd
Leanne Knight
By: 'Monica Mihai'
Jun 26,2017
0 people found
this helpful
By far the best experience I ever had with a real estate agency in all my years living in Manchester. I was very impressed with the level of professionalism that Abigail and her team displayed - they guided me through the entire process, answered all my queries in a timely fashion and accommodated all of my requests. They were very friendly and helpful, always there when I needed, and it was a genuine pleasure working with them. I will soon be looking to purchase a second home and will definitel...
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Was this helpful? Yes
Jun 22,2017
Minithumbup
Rebecca Gibson
By: 'Calin Soroncean'
Jun 22,2017
0 people found
this helpful
I think she's the most friendly and cute agent of all I've met. We were very lucky to find this agency and we were especially lucky to have Rebecca as an agent. Careful, thoughtful, friendly but also a very good professional.I have a great pleasure to meet her....
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Comment on agent fees
Absolutely reasonable.
Was this helpful? Yes
Jun 20,2017
Minithumbup
Catalina Matei
By: 'Roy'
Jun 20,2017
0 people found
this helpful
Since the initial meeting with Chris Robinson I was immediately impressed by his honesty and professionalism. Yes, I know, not words you used to associate with estate agents. Our sale was then passed to Catalina Matei who also proved to be professional, efficient and genuinely caring in the way she ensures you are appraised of the progress of the sale. Thank you Hills. Great job....
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Comment on agent fees
Average costs for a sale but well worth using the company as they were excellent.
Was this helpful? Yes
Jun 20,2017
Minithumbup
Catalina Matei
By: 'Marie Woodcock'
Jun 20,2017
0 people found
this helpful
The service I received from Catalina was outstanding she is very responsive to calls and information requests and has been an absolute pleasure to deal with during a stressful time. I can't thank her enough. Chris came to value our property and I was impressed with his professional and friendly approach. Overall a great experience having sold my house through and also boughty new home through the team. Thanks guys!...
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Comment on agent fees
We benefited from a special offer but I thought they were excellent value for money
Was this helpful? Yes
Jun 20,2017
Minithumbup
Catalina Matei
By: 'Marie Woodcock'
Jun 20,2017
0 people found
this helpful
The service I received from Catalina was outstanding she is very responsive to calls and information requests and has been an absolute pleasure to deal with during a stressful time. I can't thank her enough. Chris came to value our property and I was impressed with his professional and friendly approach. Overall a great experience having sold my house through and also boughty new home through the team. Thanks guys!...
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Comment on agent fees
We benefited from a special offer but I thought they were excellent value for money
Was this helpful? Yes

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Job vacancies

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Agent Fees

Fixed fees based on the property price. All on a NO SALE NO FEE basis, with no tie-in period, no upfront fees and no withdrawal fees. Offering some of the most competitive sales and lettings fees in the Manchester area
Last updated at 10:30 AM 14/07/2016 by Martin Hill

Complaints Procedure

Hills Residential compliant procedure
1. If you believe you have a grievance, please write in the first instance to the relevant branch and the branch manager.
2. The Grievance will be acknowledged and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 working days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this time scale to fully investigate the matter, we will advise you in writing and confirm our revised response date.
3. If you remain dissatisfied with the result of our internal investigation then please write to Martin Hill at the following address:
Branch Support
Stanley House,
19-23 Crofts Bank Road
Urmston
Manchester
M41 0TZ
who will review the complaint further. Following the conclusion of our in-house review we will write to you with a final written statement. Please note that a complaint will not be investigated if it has not first been referred to the Manager of the individual branch and must be submitted to Martin Hill in writing.
4. If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below:
The Property Ombudsman, Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 10:30 AM 14/07/2016 by Martin Hill
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