100% sales valuation accuracy
100% sales fee satisfaction
40% lettings valuation accuracy
95% lettings fee satisfaction
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2024
allAgents People Awards
Latest Reviews
View all Reviews 32
30th Mar 2022
reviewed by 'James'
10th Feb 2022
reviewed by 'Gerson M. S.'
4th Feb 2022
reviewed by 'Nik STARKEY'
25th Jun 2021
reviewed by 'Barry Evans'
20th Aug 2020
reviewed by 'Cassie'
13th Mar 2020
reviewed by 'Kirsty'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £207,500 | £500,000 |
| Lettings | 40% | 95% | £525 | £725 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 2 | 17 | 0 | 4 | 1 | 4 | 0 | 0 | 2 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Hill & Clark Branches (view all 6)
Mar 30,2022
Mar 30,2022
0
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I have never had a bad moment with them always do happy to help the same day or very next morning if not important would recommend to anyone...
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Feb 10,2022
Feb 10,2022
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Best property agency I have had. Since day one of our (mine and my wife's) tenancy, we felt very happy and pleased to know we can rely on this agency, particularly with Claire, who arranged our tenancy, and Charlene, the MVP of this branch, as ...
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Feb 04,2022
Feb 04,2022
3
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I have never known a company to be so haven't got a clue what they are doing.We had them in charge of my mum's Bungalow (who sadly passed away). Unbeknown to us the tenant was subletting the property with about 6 mattresses all over the ...
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Jun 25,2021
Jun 25,2021
0
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IF YOU ARE LOOKING FOR AN ESTATE AGENT THAT WILL GIVE YOU TOP SERVICE AND SATISFACTION, THEN LOOK NO FURTHER THE STAFF ARE A CREDIT. THEY ARE SIMPLY THE BEST ESTATE AGENT. DELICIA IS SUCH A LOVELY PERSON WITH A GREAT PERSONALITY AND BIG SMILE, ...
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Aug 20,2020
Aug 20,2020
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Jamie and his team have done an outstanding job in making this whole process as stress-free as possible, could not recommend this team of professionals enough, just brilliant!...
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Mar 13,2020
Mar 13,2020
1
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Hill and Clark have been amazing especially claire every time I ring or go in I'm treated with respect and spoken to like an adult always have helped me with any inquiry so that's why I feel they get 5 stars from Mr...
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Mar 07,2020
Mar 07,2020
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Very professional and efficient. Would highly recommend. Big thank you to Kelsee for her help and going the extra mile....
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Mar 05,2020
Mar 05,2020
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Very professional and helpful
Kelsee at the Bourne office was very efficient ànd helped to make our property purchase transaction happen quickly and smoothly
Thank you...
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Mar 02,2020
Mar 02,2020
0
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We recently had the pleasure of dealing with Hill & Clark Spalding. Very Professional and extremely Helpful body of People. We would certainly recommend them and will be using them again....
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Nov 13,2019
Nov 13,2019
0
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Excellent estate agent.
I would certainly recommend. Kelsee went over and beyond her call of duty. I found her really helpful and courteous.
She constantly communicated with me and helped me manage my expectations....
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Nov 05,2019
Nov 05,2019
0
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We was happy rent property from Hill &clark.
Very good agent Jayne .
We recommend rent property from this agency. 10 from 10....
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Jul 15,2019
Jul 15,2019
0
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Fantastic from the very start. Made the process of selling my home less stressful. Highly professional team. Would not hesitate to use the team again in the future. Thank you!...
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Jun 27,2019
Jun 27,2019
0
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Recently we sold a property and bought another both through Fenland Estates (Hill and Clark), Long Sutton and I was more than impressed with the service provided. We dealt directly with Delicia at that branch from start to finish and she really couldn't do enough ...
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“Iam a landlord and Craig covers two of my property services are 5 star thanks regards TDavies...”
May 13,2019
May 13,2019
1
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Iam a landlord and have two property with hill @ Clark they look after 5 stars services is brilliant thanks Craig regards tessa Davies...
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Feb 14,2019
Feb 14,2019
0
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From the first moment we found a beautiful bungalow to rent to the last moment at handover it was the most pleasurable experience for us both, having never rented before. Naomi who did the initial viewing with us and Claire who is the boffin in ...
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Comment on agent fees
Fees as expected, all good!
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Feb 13,2019
Feb 13,2019
1
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Both Claire and Jane took every opportunity to help me to make this easy as I work night. Very impressed and definitely will recommend to others...
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Comment on agent fees
Fair
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Jan 28,2019
Jan 28,2019
2
people found
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Very happy with all the help and information given to us when we were renting a property from Hill & Clark. All staff are very friendly and professional.
Would highly recommend....
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Oct 11,2018
Oct 11,2018
1
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Claire and Rebekah have been absolutely fantastic and took into account the needs of both myself and my husband.
Originally I had to choose a house, but then Claire found me a bungalow which is absolutely just what I wanted, with all the relevant facilities.
...
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Sep 11,2018
Sep 11,2018
0
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I have nothing but good things to say about the Hill & Clark team at Boston branch.
Everyone I have come in contact with is very professional and kind, they actually care about what they are doing and about truly helping their clients, I have felt ...
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Comment on agent fees
Good
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Aug 22,2018
Aug 22,2018
1
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Lewis and Paul made sure that they accompanied on all veiwing which I felt lead to a much more professional approach, kept us informed all the way...
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Comment on agent fees
Fees were good and they did all the work
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Aug 02,2018
Aug 02,2018
1
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What a lovely friendly team , they always made you feel welcome and taken care of. The process of moving was made a whole lot easier. Loving the house by the way . Thank you...
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Comment on agent fees
Very reasonable
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Jul 12,2018
Jul 12,2018
1
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Since we have been looking to rent a property we have had nothing but special treatment, with care, consideration, and a very professional attitude. Very helpful and always do as they say. We like dealing with Boston office and hope that they can find us ...
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Good
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Jul 02,2018
Jul 02,2018
0
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Hill and Clark Spalding helped me find suitable accommodation and the whole process was very good. Can definitely recommend to prospective customers...
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May 08,2018
May 08,2018
1
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Very good service. The move in was smooth. A couple of things let it down. There were issues raised with things not correct and when got keys had still not been sorted when this was 3 weeks ago knowing of the issues. Inventory of property as ...
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Comment on agent fees
I think generally all renting fees are a rip off!. It was much easier doing it all online as just don’t have the time to keep going to the offices and was good to be met at property for the keys although needed a bit more information about the house as was very basic
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May 02,2018
May 02,2018
0
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I've been dealing with Hill & Clark and - before their merger - AP Sales since the year 2000. I had dealings on the sales and the lettings side and have been more than satisfied with both.
They are very quick finding new tenants, keep an eye ...
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Comment on agent fees
The fees are reasonable and well worth paying for the service you get.
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Apr 30,2018
Apr 30,2018
1
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Always smiling and polite in the workplace and to their clients. They are dedicated to their workplease and cope with their work In a short time....
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Apr 26,2018
Apr 26,2018
0
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Always smiling and polite in the workplace and to their clients. They are dedicated to their work and cope with their work in a short time....
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Apr 16,2018
Apr 16,2018
0
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Very helpful and friendly people, they made the whole process straightforward, every step was explained clearly to us on what our options were and what would be best for us as we have never rented before. Once we had chosen a couple of properties Jane ...
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Comment on agent fees
Very good
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Apr 17, 2018
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Thank you for your 5* review. Jane & Rebekah are pleased that they've been of help in your move. Paul Clark Managing Director ...
Mar 01,2018
Mar 01,2018
0
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after viewing a local house for rent we decided to apply ,,, the agent on the viewing said that there were other people that have applied and the cut off for applications was 5pm the next day ,,, we submitted our application within the timeframe .
The next ...
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Comment on agent fees
no idea of fees as they change them according to number of applicants
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Apr 17, 2018
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Dear Mr Thorpe, I note your comments and feel that there should be an explanation. After a large number of viewings there were 4 applications for the property with little to choose between them. As we act on behalf of the landlord in renting out their property and have a duty of care to ensure we get the best rent for them we asked all four applicants if they wished to increase their offer on the rent, some did and as per your decision some didn't, after which there was no further negotiations a ...
Oct 17,2017
Oct 17,2017
2
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15.10.2017
Dear Hill & Clarke
Now that we have sold our home we are writing this to let you know that we feel very let down by Hill & Clarke letting and would never recommend you or use your services again.
Throughout the tenancy of our property it ...
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Comment on agent fees
good
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Apr 11, 2018
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Dear Mr & Mrs Smith
Firstly may I take the opportunity to apologise for any confusion that may have occurred since I spoke to you back in November 2017.
I recalled having spoken to you at length when you were abroad that you were happy with my reply to you regarding the points you had brought to our attention and that I had understood that you didn't require any further follow up from me.
I refer to your initial email in which you commented that you didn't expect a reply but I was of the vie ...
Tenant Fees
Tenant Permitted PaymentsHolding Deposit: Equivalent to one weeks rent
Deposit: Usually equivalent to 5 weeks rent
Company Let Application Fee: £100.00 (including VAT)
Tenancy:
Early termination. You will be responsible for the full rent for the remaining period or a negotiated outcome subject to landlord approval whereby his rent and lettings costs are covered.
Any Variation and Novation of contract would be up to a cost of £50.00 including VAT. Last updated at 18/05/2020, 2:16 PM by Paul Clark
Complaints Procedure
All staff will deal with the normal day to day problems on a one to one basis but should you be dissatisfied then in the first instance speak to the department manager. If you are not satisfied with the standard of work/conduct/behaviour etc received and wish to make a formal complaint then at that stage you will be requested to put your complaint in writing, setting out your concerns by reference to any related documents, terms of business, tenancy agreement, inventory etc, and send it to the Department Manager.
The grievance letter will be acknowledged, investigated in accordance with established in house procedures and a reply sent to you within ten working days of receipt of the original letter. You will be invited to make any comments that you may have in relation to this response.
Subsequently, if you remain dissatisfied with the way we have handled your complaint, please write to the Managing Director, Mr Paul Clark at Hill & Clark Morgan House, Gilbert Drive, Boston, Lincs, PE21 7TQ.
Last updated at 1:16 PM 18/05/2020 by Paul Clark
The grievance letter will be acknowledged, investigated in accordance with established in house procedures and a reply sent to you within ten working days of receipt of the original letter. You will be invited to make any comments that you may have in relation to this response.
Subsequently, if you remain dissatisfied with the way we have handled your complaint, please write to the Managing Director, Mr Paul Clark at Hill & Clark Morgan House, Gilbert Drive, Boston, Lincs, PE21 7TQ.
