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    John Pearman
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    Dan Hammond
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    James Cooper
Hilbery Chaplin established in 1894 and now one of the leading independent property consultants in Essex and East London. Specialising in the sale and letting of residential and commercial property, Read full description...Hilbery Chaplin established in 1894 and now one of the leading independent property consultants in Essex and East London. Specialising in the sale and letting of residential and commercial property, we are renowned for outstanding service, excellence and innovation.
 
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Properties for sale
Properties for rent
Dec 01,2016
Minithumbup
By:
Dec 01,2016
1 people found
this helpful
I experienced an excellent service from Hilbery Chaplin when selling my late father's house. The staff were at all times courteous & professional and, given the circumstances, appropriately sensitive to the situation. As I live abroad, all viewings had to be carried out by the agent and yet I was kept fully informed and provided with detailed feedback after every viewing. Overall, Hilbery Chaplin, and Dan Hammond in particular, went 'above and beyond' in terms of the service provided t...
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Comment on agent fees
Very reasonable
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Oct 20,2016
Minithumbup
By:
Oct 20,2016
0 people found
this helpful
Finding our new house has been a fantastic experience with this agency. Very understanding, professional and reliable. Qualitative services and staff....
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Comment on agent fees
Good
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Oct 20,2016
Minithumbup
By:
Oct 20,2016
0 people found
this helpful
Best estate agent ever dealt with - kind, courteous, helpful & incredibly professional all the way through the process. Highly recommended and very happy....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 30,2014
Minithumbdown
By:
Apr 30,2014
4 people found
this helpful
My personal experience with Hilbery Chaplin is quite negative. When viewing properties their staff have often been late and unknowledgeable. They were managing one of the properties I was renting and considering they charged a reasonably high commission at the start of the tenancy, they were next to useless as once the occupancy started. When the tenancy came to an end they did not want to get involved in the final inspection as an independent party and it took them nearly 3 months to return our...
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Nov 14,2013
Minithumbdown
By:
Nov 14,2013
2 people found
this helpful
Non Professional Arrogant Rude. No respect for Tennants. Dodgy behaviour Try to trap innocent customer. They are the reason why agents have bad reputation. I am a lease Holder on one of their managed property. They made my life miserable by their rude non Professional behaviour. They offend mistreat Only one advice Landlord or Tennant not to use them....
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Jan 07,2013
Minithumbdown
By:
Jan 07,2013
3 people found
this helpful
Incompetant agent, rude, do not reply to emails. DO NOT USE I have used many letting agents these are lazy,incompetant, useless and do not take any responsiblitly for there incompetance....
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Aug 22,2012
Minithumbdown
By:
Aug 22,2012
3 people found
this helpful
My complaints are too long to outline in full here. I will just list bullet points instead - high charges - terrible customer service - arrogant/incompetent staff...
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Jul 24,2012
Minithumbdown
By:
Jul 24,2012
2 people found
this helpful
- Very poor communication - Very rude and abrupt on the telephone - Generally unhelpful!...
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Agent Fees

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Last updated at 9:12 AM 18/08/2014 by Billie Atkin

Complaints Procedure

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Last updated at 9:12 AM 18/08/2014 by Billie Atkin

Awards won by Hilbery Chaplin

Individual Branch Awards

Firm rankings



Brentwood
8-10 St Thomas Road, Brentwood CM14 4DB
(1)
Hornchurch
18 North Street, Hornchurch RM11 1QP
(0)
Ingatestone
94 High Street, Chelmsford CM4 0BA
(0)
show all branches (6)
Laindon
High Road, Basildon SS15 6DQ
(1)
Romford
86 Market Place, Romford RM1 3HQ
(4)
shenfield
184 Hutton Road,, Shenfield CM15 8NR
(0)

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