HI-Residential
3.3/5, 14 reviews
57% recommended
100% sales valuation accuracy
100% sales fee satisfaction



Property Features

No company information

...left to get your reviews in for the
2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £290,000 £329,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 0 3 4 0 3 0 0 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“I had the unfortunate experience of dealing w......”

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Oct 16,2023
Minithumbdown
simon
By: 'Fly'
Oct 16,2023
0 people found
this helpful
I had the unfortunate experience of dealing with Hi-Residential when trying to buy a house. Throughout the entire process, their unprofessionalism and lack of transparency left me utterly frustrated and deeply disappointed. From the very beginning, Hi-Residential continuously provided conflicting information regarding the status of ...
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“i would like to thank the staff at Hi Residen......”

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Sep 22,2020
Minithumbup
By: 'Conner'
Sep 22,2020
0 people found
this helpful
i would like to thank the staff at Hi Residential for all their help in my purchase of my new home...
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“Great Service...”

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Apr 26,2019
Minithumbup
By: 'Peter'
Apr 26,2019
0 people found
this helpful
I would like to thank Hi Residential for all their help in buying new home, I would highly recommend them...
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“Great process no stress...”

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Mar 28,2019
Minithumbup
By: 'MR'
Mar 28,2019
0 people found
this helpful
Easy process, great communication. Simon Raven was great from start to finish. Very approachable and knowledgeable. Made the daunting task of selling my first property very easy. Thank you...
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Comment on agent fees
Very reasonable.
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“10/10...”

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Mar 11,2019
Minithumbup
simon
By: 'darren'
Mar 11,2019
0 people found
this helpful
what can we say ? well Simon did what he said he would do and got us a good price for house. always on the phone keeping us up todate with how things were moving and if you could only get hold of his answer machine ...
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Comment on agent fees
fees were good
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“Vendor...”

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Feb 20,2019
Minithumbup
By: 'Mr'
Feb 20,2019
0 people found
this helpful
Great Service from Simon at Thamesmead office when we sold our flat. Very helpful and kept us informed at all times....
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“Excellent...”

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Feb 14,2019
Minithumbup
By: 'Holly'
Feb 14,2019
0 people found
this helpful
Simon at Hi Residential was friendly and helpful throughout the process and always to reply to any questions I had. Very happy with the service. I would recommend to anyone....
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“Sale...”

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May 31,2018
Minithumbup
By: 'Whitey'
May 31,2018
0 people found
this helpful
Thank you for making my move possible, I'm so happy to be in my new home and happy to be close to my daughter...
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“Avoid...”

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Apr 16,2018
Minithumbdown
By: 'lost'
Apr 16,2018
2 people found
this helpful
Extremely rude and unprofessional, Total waste of time. Truth is something unknown to this agency, They have never heard of customer service,...
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Comment on agent fees
too much for that attitude
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“Appointment for a viewing today at 13.15. Nobody showed up. Called 5 ......”

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Jan 20,2018
Minithumbdown
By: 'Juliana'
Jan 20,2018
1 people found
this helpful
Appointment for a viewing today at 13.15. Nobody showed up. Called 5 times, waited for 35minutes and they told on phone there was a swap in the agenda and they couldn't call because mobile phone broken (I used to tell this things when I was 10years old). ...
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“Extremely poor team, non professional team. Would never use or ......”

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Jul 20,2017
Minithumbdown
By: 'Unhappy_customer'
Jul 20,2017
1 people found
this helpful
Extremely poor team, non professional team. Would never use or recommend them. They tend not to contact customer how far they coming from. Poor Service....
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“Thanks to Simon Reeve for his courteous and professional manner ......”

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Apr 27,2017
Minithumbup
Simon
By: 'Gillian'
Apr 27,2017
0 people found
this helpful
Thanks to Simon Reeve for his courteous and professional manner in reaching target for sale and hard work put in....
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Comment on agent fees
As above feed a bit high but understand standard rate.
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“HI RESIDENTIAL: Painfully slow service with zero transparency whilst being ......”

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Sep 29,2011
Minithumbdown
By: 'Jim'
Sep 29,2011
2 people found
this helpful
HI RESIDENTIAL: Painfully slow service with zero transparency whilst being archaically bureaucratic. A SHAMEFUL AND COSTLY EXPERIENCE! NEVER AGAIN!...
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“Now they are trading as Hi-residential same team same unprofessional ......”

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Aug 05,2011
Minithumbdown
By: 'miss'
Aug 05,2011
5 people found
this helpful
Now they are trading as Hi-residential same team same unprofessional approach. Used them for letting service and they did not fulfill their obligation to look after the house. A neighbour brought our attention to how the house was being abused otherwise the agent would have ...
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What agent could do to change your mind?
Sell the business to a group of trained and qualified estate agents
Attached Filesnbsp;
Was this helpful? Yes
By: Reasonable Person
Mar 29, 2019
View all comments (1)
I agree completely I would never refer this agency to any friend. Poor customer service . People are not helpful they raise their voices to costumer over the phone. Management is so rude are other staff,. Therefore, we can't ask much from employees..Long process , technology that is backwards for someone who does not have computer. They assume you know everything. A BIG NO NO! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by HI-Residential

Regional Awards won by HI-Residential

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