At Hetheringtons we specialise in the sale of the finest homes in town, village and country locations. From luxury apartments to character cottages, larger family homes to modern executive houses, cou Read full description...At Hetheringtons we specialise in the sale of the finest homes in town, village and country locations. From luxury apartments to character cottages, larger family homes to modern executive houses, country estates to equestrian properties, it’s the market we know best and our staff have the expertise and local knowledge to provide sound advice, whether you are buying or selling. You can be sure of our close personal attention every step of the way.
Branch: London, 85-87 High Road
Services: Lettings (as a Tenant)
Rent PCM: £1450 Would you recommend?: Yes
Postcode: E18
Branch: London, 85-87 High Road
Lettings (as a Tenant)
Rent PCM: £1450 Postcode: E18
0people found this helpful
We received a very good service renting a property in South Woodford from Alicia. Very professional and efficient. Highly reccomended agent... read full review
Branch: London, 85-87 High Road
Services: Sales (as a Vendor)
Sold price: £1500000 Would you recommend?: Yes
Postcode: E18
Branch: London, 85-87 High Road
Sales (as a Vendor)
Sold price: £1500000 Postcode: E18
0people found this helpful
Lorraine was brilliant, very professional and really pleasant to talk to. I would recommend anyone using this branch to ask for her when selling their property. Any queries and problems involved in the house sale ( and there were quite a few!) were dealt with promptly. ... read full review
“Alicia was fantastic. She was incredibly professional and responsive to ......”
5 Star Review
Jan 20,2018
By: 'South Woodford Renter'
Jan 20,2018
Branch: London, 85-87 High Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E18
Branch: London, 85-87 High Road
Lettings (as a Tenant)
Postcode: E18
1people found this helpful
Alicia was fantastic. She was incredibly professional and responsive to my needs. She responded in a timely manner to my queries, and periodically checks to make sure that all is ok with my rental. I am very impressed with Alicia's service and caring nature.... read full review
Comment on agent fees
My one criticism is that the agent fees are still too high, but the same is to be said for most agents on the high street.
“Awful experience . Agent Mark begged us not to put offers ......”
1 Star Review
Oct 30,2017
By: 'Avoid at all cost'
Oct 30,2017
Branch: London, 1370 High Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: N20
Branch: London, 1370 High Road
Sales (Prospective customer)
Postcode: N20
1people found this helpful
Awful experience . Agent Mark begged us not to put offers on other properties , accepted our offer and 2 days later said he had another offer on the table . No explanation given . Highly unprofessional and rude .... read full review
“I have let my property through Hetheringtons several times and ......”
1 Star Review
May 29,2017
By: 'Loulou'
May 29,2017
Branch: Loughton, 252G High Road
Services: Lettings (as a Landlord)
Rent PCM: £1700 Would you recommend?: No
Postcode: IG10
Branch: Loughton, 252G High Road
Lettings (as a Landlord)
Rent PCM: £1700 Postcode: IG10
0people found this helpful
I have let my property through Hetheringtons several times and each time it was an unsatisfactory experience including: tenants not being properly vetted, repair works were shoddy and particularly high in price, tenants were recommended despite not meeting my essential criteria and I experienced undue ... read full review
“This was the worst experience of my life with an ......”
1 Star Review
May 10,2017
By: 'Chris'
May 10,2017
Branch: Rickmansworth, 70 High Street
Services: Lettings (as a Tenant)
Rent PCM: £950 Would you recommend?: No
Postcode: Wd18
Branch: Rickmansworth, 70 High Street
Lettings (as a Tenant)
Rent PCM: £950 Postcode: Wd18
1people found this helpful
This was the worst experience of my life with an agency. I rented a flat with them. They were Sewell Gardner then... They changed to hetheringtons and then to Clockwise or sth like this. Anyway, the flat was brand new but we had problems with ... read full review
Comment on agent fees
Really bad! They make you pay agents fees for nothing! No service at all!
How refreshing to deal with such professionals at Hetheringtons in Shenfield - they were totally on the ball throughout, especially at the open days when selling my mother's house recently and supported us through the whole stressful process! I can honestly say that having gone ... read full review
“Had to write a fab review. Sarah is the most ......”
5 Star Review
Feb 13,2017
By: 'Mrs R'
Feb 13,2017
Branch: London, 8 The Broadway
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: Nw7
Branch: London, 8 The Broadway
Sales (as a Buyer)
Postcode: Nw7
0people found this helpful
Had to write a fab review. Sarah is the most down to earth person not your normal agent. Lovely lady who helped us find a new home. Will definitely use Hetheringtons again.... read full review
We purchased our home through Hetheringtons in shenfield. They worked so hard to get the sale to complete on time. Luke and Jane were exceptional! If we happen to sell out house in the future it will be definitely be through the Shenfield office. Thank ... read full review
“We arranged a viewing on Saturday at 5 o'clock. We called ......”
1 Star Review
Oct 12,2016
By: 'Dissapointed.'
Oct 12,2016
Branch: Loughton, 252G High Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: e4
Branch: Loughton, 252G High Road
Lettings (as a Tenant)
Postcode: e4
0people found this helpful
We arranged a viewing on Saturday at 5 o'clock. We called the agency to inform that we will be late 15m. No one picked up the phone. We texted the agency. No one replied. We were at the address at 05.15pm and no one was there. ... read full review
“DO NOT USE
I will summarise the good and bad ......”
1 Star Review
Oct 08,2016
By: 'Angryowner'
Oct 08,2016
Branch: London, 85-87 High Road
Services: Lettings (as a Landlord)
Rent PCM: £1200 Would you recommend?: No
Postcode: E18
Branch: London, 85-87 High Road
Lettings (as a Landlord)
Rent PCM: £1200 Postcode: E18
1people found this helpful
DO NOT USE
I will summarise the good and bad points.
Good
Found a decent tenant in a short space of time. (And this is the only good point)
Bad
Harassed my tenant with "offers" for Internet and home insurance the minute he moved in
... read full review
Comment on agent fees
I managed to get the fees to 6% and now I know why
“An excellent, professional service from start to finish!
I was ......”
5 Star Review
Sep 26,2016
By: 'Jennifer'
Sep 26,2016
Branch: Brentwood, 218 Hutton Road
Services: Sales (as a Vendor)
Sold price: £695000 Would you recommend?: Yes
Postcode: CM13
Branch: Brentwood, 218 Hutton Road
Sales (as a Vendor)
Sold price: £695000 Postcode: CM13
0people found this helpful
An excellent, professional service from start to finish!
I was relunctant to put my house on the market as I assumed it would be a lot of hassle but Hetheringtons took care of everything. I will definitely recommend them to my friends.... read full review
“We originally dealt with Sewell and Gardner- however half way ......”
1 Star Review
Jun 06,2016
By: 'walker'
Jun 06,2016
Branch: Rickmansworth, 70 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: wd18
Branch: Rickmansworth, 70 High Street
Lettings (as a Tenant)
Postcode: wd18
4people found this helpful
We originally dealt with Sewell and Gardner- however half way through our tenancy our apartment block was bought by Hetherington's. when we left the flat they emailed me regarding deposit to see if i would authorise the deductions- i replied immediately keen to receive the ... read full review
“Absolutely horrific, they could not have cared less if they ......”
1 Star Review
Dec 07,2015
By: 'Barclay74'
Dec 07,2015
Branch: London, 105 Station Road
Services: Sales (as a Buyer)
Sold price: £600000 Would you recommend?: No
Postcode: E4
Branch: London, 105 Station Road
Sales (as a Buyer)
Sold price: £600000 Postcode: E4
0people found this helpful
Absolutely horrific, they could not have cared less if they tried. They blatantly lied to me not knowing that I was already in direct contact with the owner of the house who confirmed the same. Avoid at all costs. Didn't even have the courtesy to ... read full review
What agent could do to change your mind?
Cared, return call, not lie and possibly have a clue about selling houses??
“I was renting a property in Loughton for 9 years. The ......”
1 Star Review
Dec 04,2015
By: 'Peter Fitzgerald'
Dec 04,2015
Branch: Loughton, 252G High Road
Services: Lettings (as a Tenant)
Rent PCM: £950 Would you recommend?: No
Postcode: IG10
Branch: Loughton, 252G High Road
Lettings (as a Tenant)
Rent PCM: £950 Postcode: IG10
1people found this helpful
I was renting a property in Loughton for 9 years. The tentancy ended on 31/10/15. I am still waiting for my deposit to be returned even though I was advised that the funds would be in my account today. 04/12/15. The person dealing with this has no idea ... read full review
“My pregnant wife and I moved in over 6 weeks ago ......”
1 Star Review
Sep 28,2015
By: 'Disappointed'
Sep 28,2015
Branch: London, 85-87 High Road
Services: Lettings (as a Tenant)
Rent PCM: £1400 Would you recommend?: No
Postcode: E11
Branch: London, 85-87 High Road
Lettings (as a Tenant)
Rent PCM: £1400 Postcode: E11
1people found this helpful
My pregnant wife and I moved in over 6 weeks ago and there is still mould in the property, still a leaking tap and broken hot water tap in the kitchen, and the shower cold tap doesnt work.
We've tried so many times to get these ... read full review
“Hi Nick,
I hope you are well. I just wanted ......”
5 Star Review
Aug 13,2015
By: 'treacle'
Aug 13,2015
Branch: London, 8 The Broadway
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: London, 8 The Broadway
Sales (as a Vendor)
Postcode:
0people found this helpful
Hi Nick,
I hope you are well. I just wanted to put on record my thanks to you and your team for the professional and courteous way you managed the sale of our property. Despite some of the challenges we faced you were always on ... read full review
“Avoid at all costs! Hetherington's made me assurances and did ......”
1 Star Review
May 08,2015
By: 'South Woodford'
May 08,2015
Branch: London, 85-87 High Road
Services: Lettings (as a Landlord)
Rent PCM: £1250 Would you recommend?: No
Postcode: OX14
Branch: London, 85-87 High Road
Lettings (as a Landlord)
Rent PCM: £1250 Postcode: OX14
2people found this helpful
Avoid at all costs! Hetherington's made me assurances and did not keep to their word, lying to cover their inadequacies. They were the sole agents marketing my property for 3 months and I received a low number of unsuitable offers. Interest was slow initially as THEY ... read full review
What agent could do to change your mind?
Communicated better
Delivered on promises they make
“At first they seemed very professional. Smooth move into a ......”
1 Star Review
Jan 21,2015
By: 'superman'
Jan 21,2015
Branch: London, 105 Station Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E4
Branch: London, 105 Station Road
Lettings (as a Tenant)
Postcode: E4
3people found this helpful
At first they seemed very professional. Smooth move into a rented property. Only later we realised our mistake.
Be very careful when using them, the maintenance manager Harriet has no clue about managing property. She lied to me to cover her back.
They had recent ... read full review
“Absolutely appalling service. They have no idea what they are ......”
1 Star Review
Dec 08,2014
By: 'boblet'
Dec 08,2014
Branch: London, 105 Station Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: E4
Branch: London, 105 Station Road
Lettings (as a Landlord)
Postcode: E4
2people found this helpful
Absolutely appalling service. They have no idea what they are doing. Please, please, please avoid them. They are failing to uphold their contractual obligations, don't check the property when they should and when they do. They do no action whatsoever. Their latest muck up is ... read full review
“This agency is poor. They have no idea on renting, ......”
1 Star Review
Oct 28,2014
By: 'Thomas'
Oct 28,2014
Branch: London, 85-87 High Road
Services: Lettings (as a Tenant)
Rent PCM: £700 Would you recommend?: No
Postcode: E18
Branch: London, 85-87 High Road
Lettings (as a Tenant)
Rent PCM: £700 Postcode: E18
3people found this helpful
This agency is poor. They have no idea on renting, no communication with the customers,
not answering the phone,not to answer on emails completely lack of respect
We were with Hetheringtons over few years they cannot even arrange a plumber to fix a leaking ... read full review
“The experience with Hetheringtons was great from start to finish. ......”
5 Star Review
Oct 17,2014
By: 'Tracey'
Oct 17,2014
Branch: Rickmansworth, 70 High Street
Services: Sales (as a Buyer)
Sold price: £299995 Would you recommend?: Yes
Postcode: WD18
Branch: Rickmansworth, 70 High Street
Sales (as a Buyer)
Sold price: £299995 Postcode: WD18
0people found this helpful
The experience with Hetheringtons was great from start to finish. Mark Summers showed us the house initially. He was incredibly helpful and courteous. Tom Kingston took over the process from there and we could not have asked for a better person to deal with. He ... read full review
“The most awful estate agents I have ever encountered. They ......”
1 Star Review
Aug 29,2014
By: 'G2002'
Aug 29,2014
Branch: London, 105 Station Road
Services: Lettings (as a Tenant)
Rent PCM: £1200 Would you recommend?: No
Postcode: E4
Branch: London, 105 Station Road
Lettings (as a Tenant)
Rent PCM: £1200 Postcode: E4
2people found this helpful
The most awful estate agents I have ever encountered. They don't pick up the phone, left us without heating for 3 months in winters, are downright rude on the phone, ignore your calls and don't respond to emails or messages... I could go on and on.
... read full review
Comment on agent fees
Way too high, in retrospect I realised they are much higher than other agents in the area
“The agent delivered on all of their promises. Within a ......”
5 Star Review
Jul 29,2014
By: 'Stuart'
Jul 29,2014
Branch: Rickmansworth, 70 High Street
Services: Sales (as a Vendor)
Sold price: £326500 Would you recommend?: Yes
Postcode: WD3
Branch: Rickmansworth, 70 High Street
Sales (as a Vendor)
Sold price: £326500 Postcode: WD3
0people found this helpful
The agent delivered on all of their promises. Within a week of having my property on the market numerous viewing had taken place. I was fully kept up to date through the entire process and the agent achieved the purchase price that we aspired too.... read full review
“I don't think I'm exaggerating in saying that i don't ......”
5 Star Review
Jul 25,2014
By: 'Richard Flint'
Jul 25,2014
Branch: Rickmansworth, 70 High Street
Services: Sales (as a Buyer)
Sold price: £1600000 Would you recommend?: Yes
Postcode: WD3
Branch: Rickmansworth, 70 High Street
Sales (as a Buyer)
Sold price: £1600000 Postcode: WD3
0people found this helpful
I don't think I'm exaggerating in saying that i don't think this deal would have happened if it wasn't for Tom's drive, determination and persistence. When it appeared dead in the water he kept us interested with other properties and kept our hopes up which ... read full review
“They can talk the talk but
Communication was/is poor ......”
1 Star Review
Jul 24,2014
By: 'prefer not to say'
Jul 24,2014
Branch: London, 105 Station Road
Services: Lettings (as a Landlord)
Sold price: £1000000 Would you recommend?: No
Postcode: e4
Branch: London, 105 Station Road
Lettings (as a Landlord)
Sold price: £1000000 Postcode: e4
1people found this helpful
They can talk the talk but
Communication was/is poor - my advice is to follow up each call in writing
Administration - requests needed to be be repeated
Tenant ended up contacting me directly due to the above.... read full review
“We cannot reccomend Hetheringtons highly enough for helping us push ......”
5 Star Review
Jul 23,2014
By: 'Tom & Holly (rickmansworth)'
Jul 23,2014
Branch: Rickmansworth, 70 High Street
Services: Sales (as a Vendor)
Sold price: £500000 Would you recommend?: Yes
Postcode: WD3
Branch: Rickmansworth, 70 High Street
Sales (as a Vendor)
Sold price: £500000 Postcode: WD3
0people found this helpful
We cannot reccomend Hetheringtons highly enough for helping us push through our sale & also assisting the best they could with our purchase.
In discussions with Mark Summers he stated that he was just doing his job, but we genuinely believe that he went way above ... read full review
Comment on agent fees
Feel we could have got fee\'s slightly lower for sole agency but I was happy with the non pushy attitude & presentation of agent, so choose to proceed.
“Dreadful.
Dealing with Hetheringtons has been an appalling expirience. This ......”
1 Star Review
Jul 22,2014
By: 'Bob.'
Jul 22,2014
Branch: London, 105 Station Road
Services: Lettings (as a Landlord)
Rent PCM: £1350 Would you recommend?: No
Postcode: E4 8
Branch: London, 105 Station Road
Lettings (as a Landlord)
Rent PCM: £1350 Postcode: E4 8
2people found this helpful
Dreadful.
Dealing with Hetheringtons has been an appalling expirience. This is my first rental let and I chose the 'fully managed' contract. The tenant was unable to get work done and so contacted me, then I was unable to make them act and so ended ... read full review
“As a first time buyer, I expected my experience to ......”
5 Star Review
Jul 18,2014
By: 'Paul King'
Jul 18,2014
Branch: Rickmansworth, 70 High Street
Services: Sales (as a Buyer)
Sold price: £380000 Would you recommend?: Yes
Postcode: HA6
Branch: Rickmansworth, 70 High Street
Sales (as a Buyer)
Sold price: £380000 Postcode: HA6
0people found this helpful
As a first time buyer, I expected my experience to go with the negative stereotype banded for Estate Agents, but my dealings with Hetheringtons was far from it. I dealt specifically with Tom, who was superb. Responsive, on the ball, pro-active and very helpful throughout ... read full review
“I bought my current flat through Hetheringtons in August 2013. It ......”
4 Star Review
Jan 28,2014
By: 'Ife'
Jan 28,2014
Branch: London, 1370 High Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: N20
Branch: London, 1370 High Road
Sales (as a Buyer)
Postcode: N20
0people found this helpful
I bought my current flat through Hetheringtons in August 2013. It was a very positive experience, Debbie is a lovely lady and was of immense help even though I was the buyer and she was representing the seller. Keep up the great job Debbie!
When I ... read full review