Heritage Property

I was extremely impressed with the list of properties available with Heritage Property, and I found everyone I dealt with at the Leamington Spa branch, very friendly and helpful. Marc Martin was my main point of contact, and he was very professional, and helped me secure a tenancy at my desired ... Read Full Review

Thanks to Heritage, I have some excellent tenants. I received helpful, friendly service at every stage and Heritage responded to my communications ... Read Full Review

Aimee has been very approachable and professional when dealing with my property. Its very accessible being able to go into the high street branch any six days of the week and Aimee has always been able to assist me with my ... Read Full Review

Sharon has been very proactive with us in terms of responding very speedily and efficiently to any emails. She is also very keen to explore areas in which she could give us added value in terms of existing tenancies. Very active too in promoting all areas of the business - eg suggesting potential ... Read Full Review

We had already viewed 2 properties with James prior to purchasing our house. As a result, we were already aware of James's professional and understated manner. He had a great deal of knowledge of the property, the position and needs of the owners and nearby properties and neighbours etc. There ... Read Full Review

Overall a good experience, but had a feeling sometimes that Heritage's policy's made my life a little more difficult, this in no way was Aimee's fault. As an example the handing over pack comprised of mostly documents that we had all ready received and the deposit certificate could of been ... Read Full Review

Amie was very friendly and professional, nothing was too much for her and any questions we had she had the answers for immediately or if she didn't she was very prompt at getting back to us. Having dealt with many other estate agents from different firms I woulld have to say that aimie was by far ... Read Full Review

I have dealt with Aimee for several years in the renting of our flat and have always received great service along with a happy to help attitude :-) Any problems have always been dealt with efficiently and I've always been kept, 'in the know' with regards to work that needs carrying out and any ... Read Full Review

Both James and Tom tried very hard all the way throughout the sale to make sure we sold the property One criticism,not particularly aimed at anyone was that the 1st asking price was too high it is also Obvious that all the sales team are competing against each other I dont personally find that a ... Read Full Review

Chris did a fantastic job in keeping us to date with the progress of our application in regards to the property we are now renting. The application progress with stress free, and was a very smooth process! Thank you Chris for your support and being so ... Read Full Review

Chris himself had a good intention but he works in the environment of no communication and is of course effected by that!! He tried as good as he was allowed by the environment to satisfy me as a costumer but ultimately failed as the company don't allow for costumer care (not ... Read Full Review

I received a good, professional service from the staff at Heritage, especially Chris who was my main contact. The references were done quickly and I was kept up to date. I am very happy with my new house, thank ... Read Full Review

Excellent, speedy progress and conscientious/hardworking, helpful and prompt attention/response. Going an extra mile and take note of landlord's individual ... Read Full Review

Sharon was my first point of contact at Heritage. She has been polite, helpful, proactive and generally a pleasure to deal with. Very ... Read Full Review

Aimee has always been excellent to deal with - efficient, friendly, courteous and able. We have three properties with Heritage on a tenant finder basis and the Kenilworth Branch has always been excellent in finding good quality tenants and efficient in drawing up tenancy agreements, follow up ... Read Full Review

Chris performed an excellent work. He was extremelly polite and helpful in all ways. His explanations were clear, and he was very willing to help us in our renting. I would definetelly indicate him to any person. Great job ... Read Full Review

Allan Williams put in a lot of work showing the house to prospective purchasers. Many looked at the house and he reported their reactions. We were very impressed with his patient persistence. When a purchaser was found and a price agreed Andy diligently followed through the purchasing process and ... Read Full Review

Excellent service from Heritage. Sharon Parnell in particular went the extra mile to assist me. Very knowledgeable and efficient service ... I could not rate Sharon more ... Read Full Review

Aimee, and indeed all the staff at Heritage Property, is everything a Landlord wants from a Letting Agency. She is approachable, friendly, efficient and she gets the job done. She also has a good knowledge of the local lettings market. That's why I have used them, and Newey Property before them ... Read Full Review

Aimee was a pleasure to deal with. The property required some minor repairs, and Aimee ensured they were complete before we moved in. She has been attentive and helpful, and always available for questions. Would definitely ... Read Full Review