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    Emily Perry
A leading and highly respected estate agency offering a wide range of services and covering properties in all price ranges from ten offices in West Sussex and East Hampshire with a London Office in Pa Read full description...A leading and highly respected estate agency offering a wide range of services and covering properties in all price ranges from ten offices in West Sussex and East Hampshire with a London Office in Pall Mall.
Henry Adams LLP



Properties for Sale
Properties to Rent

“Terrible and unreasonable...”

May 24,2019
Minithumbdown
By: 'Sean Woods'
May 24,2019
0 people found
this helpful
If you can rent through anyone else, I strongly recommend you do. I recently ended a tenancy through Henry Adams, and the way which which the return of my deposit was handled was scandalous. Quotes for cleaning and garden maintenance that were provided were more ...
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“Abysmal from start to finish...”

Apr 04,2019
Minithumbdown
By: 'ThisIsTheBlatantTruth'
Apr 04,2019
0 people found
this helpful
Our experience as tenants with Henry Adams Lettings was so unacceptable that it was referred to the Property Ombudsman (having first gone through The Dispute Service as well.) TPO found in our favour and upheld the complaint, ordering HA to pay us £300 compensation for aggravation, ...
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Comment on agent fees
Pretty steep, for doing essentially nothing, but to be fair probably no higher or less justified than those of most other agents.
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“Worst letting agents ever...”

Feb 11,2019
Minithumbdown
By: 'Leila'
Feb 11,2019
0 people found
this helpful
I wouldn't even know where to start as they have been a nightmare to deal with from start to finish. Full of false promises and lies to begin with. Only seem to want to take money. Customer service is god awful. Wrote a 3 page complaint ...
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Comment on agent fees
Bad
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“Great Service...”

Dec 21,2018
Minithumbup
By: 'Baker family'
Dec 21,2018
0 people found
this helpful
As one of the first to receive the details of this property and placing an offer which was accepted we were impressed to find that Matthew kept in contact throughout the process. Finally exchanged and look forward to living in the area....
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“Recommended...”

Dec 20,2018
Minithumbup
By: 'Susan'
Dec 20,2018
0 people found
this helpful
For the past three years Henry Adams Lettings has successfully let out my property for me. I feel that I am in safe hands as they keep me up to date and the team are efficient and a pleasure to deal with. I would highly ...
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“Good 'N' Quick...”

Dec 04,2018
Minithumbup
By: 'Noose'
Dec 04,2018
0 people found
this helpful
Henry Adams laid out the various marketing strategies for the property and advised us of the different viewing/open day options in order to engage the maximum interest in the property over the shortest time. This was executed logically and efficiently with excellent results leading ...
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Comment on agent fees
Fees were negotiated with HA in the light of previous business done so we were very happy with the final invoice.
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“Easy Let...”

Nov 21,2018
Minithumbup
By: 'Mrs van den Berg'
Nov 21,2018
0 people found
this helpful
Lily explained the letting process to us making it easy to understand...then Lesley-Anne took over the reigns and worked hard to find us suitable tenants for our property. She answered so many questions with expertise and patience in a friendly, confident manner and we ...
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Comment on agent fees
Good
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“Cheaters...”

Sep 04,2018
Minithumbdown
By: 'James'
Sep 04,2018
1 people found
this helpful
These estate agents are cheaters and I would avoid them at all costs. Rubbish, appalling service. Don't go with this estate agent....
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Comment on agent fees
charge for everything they possibly can
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“Finally sorted!...”

Aug 27,2018
Minithumbup
Emily Perry
By: 'Busymummy'
Aug 27,2018
2 people found
this helpful
After months of searching and losing out on properties, Emily was an absolute super star! I viewed the property two hours after it coming onto the market, exactly as described and what I was looking for. Emily was efficient, professional and very kind given my ...
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Comment on agent fees
Average
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By: Emily Perry
Aug 29, 2018
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Thank you for your kind review, I hope you enjoy your new home. ...

“Very Poor service!...”

Aug 04,2018
Minithumbdown
By: 'Angry customer!'
Aug 04,2018
1 people found
this helpful
I have never written a review in my life but feel compelled too. A very chaotic service, contradictive information given to the two parties, documentation sent with errors, dismissive staff when issue raised. We have had to chase for information and the lack of communication ...
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Comment on agent fees
Far too high for the level of service!
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“Standards slipping...”

Jul 25,2018
Minithumbdown
By: 'Noone'
Jul 25,2018
0 people found
this helpful
When we moved in two years ago, Jodie was absolutely fabulous, no complaints at all but since then the service has been awful! Leaving the tenancy we have been stuck waiting days for them to confirm everything, they have been booking viewings without informing us ...
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Comment on agent fees
Pretty much standard for the area.
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By: Suzanne Wood
Sep 19, 2018
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Thank you for providing a review and naturally we are very sorry it is negative. Unfortunately the Check Out clerk was held up by ten minutes which of course we agree is not acceptable. Please could you contact Suzanne Wood, Office Manager on 01243 537704 who would very much like to discuss this further. ...

“Satisfaction Review...”

Jul 02,2018
Minithumbup
Emily Perry
Francis
By: 'John S-F'
Jul 02,2018
2 people found
this helpful
The service that I receive from Henry Adams, Midhurst is second to none. Never any issues that are not solved very quickly. I live I the Middle East, so I have the piece of mind that my property is in safe hands. Communication is excellent. ...
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Comment on agent fees
Very reasonable, no issues.
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By: Emily
Jul 02, 2018
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Thank you John for your kind review! ...

“Goes Above and Beyond...”

Jun 27,2018
Minithumbup
Emily Perry
By: 'The Downs'
Jun 27,2018
2 people found
this helpful
Emily has been so helpful to us throughout our last tenancy which has just ended and finding our new home. She is friendly, fair and transparent. She always looks at the bigger picture and does what she can to make the inconvenient business of moving ...
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Comment on agent fees
Fair
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By: Emily
Jun 27, 2018
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Thank you very much for your kind review. I hope you are settling in well at your new home. ...

“Excellent Service...”

Jun 27,2018
Minithumbup
Emily Perry
By: 'Mel - Midhurst'
Jun 27,2018
3 people found
this helpful
The service I have received from Emily, who finds and vets prospective tenants for me is second to none. She always goes above and beyond, and communicates with me every step of the way, and is always quick and efficient. I have known her to ...
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By: Emily
Jun 27, 2018
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Thanks Mel for your lovely review! ...

“Great Service...”

Jun 26,2018
Minithumbup
Emily Perry
By: 'S.Palmer'
Jun 26,2018
2 people found
this helpful
I have used two letting agents in midhurst in the past and by far Henry Adams has been my favourite. Emily Perry has managed the letting of our property for nearly three years and has been excellent. I would thoroughly recommend using her/them. The ...
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Comment on agent fees
Very reasonable and in keeping with other agents in the area.
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By: Emily Perry
Jun 26, 2018
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Thank you for your lovely review, we really appreciate it. ...

“Excellent...”

Jun 26,2018
Minithumbup
Emily Perry
Emily Perry
By: 'New Forest Independant Services'
Jun 26,2018
2 people found
this helpful
Emily represents Henry Adams letting agency with fine enthusiasm , knowledge & professionalism - our experience over the last few years with multiple tenants in several apartments has been above expectation with a very good appreciation of the local market & above average communications. All positive....
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Comment on agent fees
Fees are as per general local market but the ‘added value’ makes this agent stand out
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By: Emily
Jun 27, 2018
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Thank you very much for your kind review! ...

“Great management of tenancy...”

May 24,2018
Minithumbup
Emily Perry
By: 'Glenda'
May 24,2018
3 people found
this helpful
During our recent tenancy we found Emily Perry to be professional and courteous throughout. This happened from the pre-tenancy negotiations to the end of tenancy process and return of deposit. We would not hesitate to recommend her....
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Comment on agent fees
Had no prior knowledge so guessing they are in line with other agencies.
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By: Emily
May 24, 2018
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Thank you! ...

“A very professional service...”

Apr 29,2018
Minithumbup
By: 'Amanda'
Apr 29,2018
0 people found
this helpful
For many years now Henry Adams Lettings Agents have let and managed my property. They have always been extremely friendly, helpful and very professional. When we moved overseas we had peace of mind knowing the Henry Adams lettings team were looking after my property with ...
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Comment on agent fees
Good
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“Very disappointing experience with the agency and a total waste ......”

Mar 02,2018
Minithumbdown
By: 'Violet Constable'
Mar 02,2018
5 people found
this helpful
Very disappointing experience with the agency and a total waste of time and money. Unhelpful and very low level of customer service, the whole process of applying for a tenancy felt like I was doing them a favour. Unfair treatment and unresasonable terms and conditions. ...
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Comment on agent fees
Unjustified
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“We have put this under Sonia's name but our review ......”

Jan 05,2018
Minithumbup
By: 'R and H W'
Jan 05,2018
0 people found
this helpful
We have put this under Sonia's name but our review applies to all the people we deal with currently in lettings and previously in sales. We have always found all the people at Henry Adams Storrington to be superbly efficient, friendly and helpful. We are ...
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Comment on agent fees
Perfectly reasonable
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“Extremely pleasant young man to deal with and who you ......”

Jan 02,2018
Minithumbup
By: 'PatP'
Jan 02,2018
0 people found
this helpful
Extremely pleasant young man to deal with and who you felt you could trust to look after your interests. All billing done to a high standard. All additional requirements by the tenant taken care of on my behalf. In a word as an owner using ...
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Comment on agent fees
good
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“We have 10 flats which Henry Adams have managed for many ......”

Dec 29,2017
Minithumbup
By: 'Crowther'
Dec 29,2017
0 people found
this helpful
We have 10 flats which Henry Adams have managed for many years now. We have always been very pleased with the service we have received and although personnel has changed from time to time there never seems to be any problems in the transition....
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Comment on agent fees
We feel their fees are reasonable.
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“We bought a new house as a buy to let ......”

Dec 13,2017
Minithumbup
By: 'Sue Enticott'
Dec 13,2017
0 people found
this helpful
We bought a new house as a buy to let earlier this year. James dealt with the developers personally to make sure he is familiar with all the appliances and services so he is well informed should the tenant contact him. He found us a ...
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Comment on agent fees
Completely justified and well earned
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“I am writing to express my gratitude to both Eleanor ......”

Dec 12,2017
Minithumbup
By: 'Miss Z Frank'
Dec 12,2017
1 people found
this helpful
I am writing to express my gratitude to both Eleanor and Jodie for the services they have provided me with regarding the Tenancy of my property at Greenleas - My Tenants have checked in yesterday I have met Jodie in Spring and I was immediately ...
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Comment on agent fees
Excellent fees - best in West Sussex
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“James is both professional and charming. I let my property ......”

Nov 28,2017
Minithumbup
By: 'Roller Games'
Nov 28,2017
0 people found
this helpful
James is both professional and charming. I let my property through Henry Adams and James deals with every aspect of the letting: offering both advice about rental value and how to best to present the property as well as now dealing with the day to ...
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Comment on agent fees
Good
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“I am renting for the second time with Henry Adams ......”

Nov 28,2017
Minithumbup
By: 'Alina C.'
Nov 28,2017
0 people found
this helpful
I am renting for the second time with Henry Adams and James has found me a beautiful apartment to move into a few months ago. He is the first person I contact when I need help or advice, as he is always reliable, very kind ...
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“My property is currently let as fully managed by Henry ......”

Nov 24,2017
Minithumbup
By: 'Tandon'
Nov 24,2017
0 people found
this helpful
My property is currently let as fully managed by Henry Adams. I am very pleased with the excellent level of service provided by Mr James Riley and his team. It gives me a sense of security and peace of mind that all the hassles related ...
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Comment on agent fees
Good
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“We bought a buy to let property through James and ......”

Nov 23,2017
Minithumbup
By: 'Graham Valentine'
Nov 23,2017
0 people found
this helpful
We bought a buy to let property through James and he helped us with identification and selection and after purchase finding tenants and now management. Real full service. We have found James and the team, helpful. responsive and knowledgeable and very professional. We have used ...
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Comment on agent fees
Competitive and good value for money
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By: James Riley
Nov 23, 2017
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Hi Graham, Thank you very much for your kind words. I am pleased you have been very happy with the service so far, and look forward to more years working together! Best wishes, James ...

“My time with Henry Adams had been a calm and ......”

Nov 23,2017
Minithumbup
By: 'Adam H'
Nov 23,2017
0 people found
this helpful
My time with Henry Adams had been a calm and reassuring one. James showed me the property, accommodated my queries and reassured any of my doubts or quibbles. Processing was fun and any issues that have arisen during my tenancy have been dealt with swiftly, ...
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Comment on agent fees
Good-appropriate and delivered positive results in terms of processing.
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“Moving house was a very challenging experience due to problems ......”

Sep 15,2017
Minithumbup
By: 'Mike, Storrington'
Sep 15,2017
0 people found
this helpful
Moving house was a very challenging experience due to problems with our own estate agent and solicitor but all our dealings regarding our purchase - through Henry Adams in Storrington- was nothing short of exceptional. Peter and his team made a very difficult time easier. ...
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
53 2 29 9 1 1 2 0 4 6

Fees

No fees set.

Complaints Procedure

No procedure available.

Billingshurst
35 High Street, Billingshurst RH14 9PR
(2)
Bognor Regis
25 High Street, Bognor Regis PO21 1RS
(29)
Chichester Lettings
10 Southgate, Chichester PO19 1ES
(18)
show all branches (15)
East Wittering
14 Shore Road, East Wittering PO20 8DZ
(0)
Emsworth
15 North Street, Emsworth PO10 7BY
(1)
Haslemere
Georgian Court, High Street, Haslemere GU27 2LA
(1)
Head Office
Rowan House, Baffins Lane, Chichester PO19 1UA
(2)
Horsham
50 Carfax, Horsham RH12 1BP
(1)
Horsham Lettings
6 Carfax, Horsham RH12 1DW
(5)
Middleton on Sea
Old Bank House, Middleton on Sea PO22 6DB
(0)
Midhurst
Tudor View, Midhurst GU29 9DJ
(8)
Petersfield Guildford
30 High Street, Petersfield GU32 3JL
(5)
Rose Green
4 Nyetimber Lane, Rose Green PO21 3HG
(0)
Selsey
122 High Street, Selsey PO20 0QE
(2)
Storrington
8 The Square, Storrington RH20 4DJ
(31)


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