Henry Adams LLP
4.2/5, 123 reviews
80% recommended
67% sales valuation accuracy
67% sales fee satisfaction
91% lettings valuation accuracy
82% lettings fee satisfaction
A leading and highly respected estate agency offering a wide range of services and covering properties in all price ranges from ten offices in West Sussex and East Hampshire with a London Office in Pall Mall. show more A leading and highly respected estate agency offering a wide range of services and covering properties in all price ranges from ten offices in West Sussex and East Hampshire with a London Office in Pall Mall.

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2021 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 67% 67% £235,000 £1,500,000
Lettings 91% 82% £540 £2,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
55 4 30 10 5 1 3 0 6 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“After the passing of my late partner 18 months, I have ......”

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May 10,2021
Minithumbup
By: 'Paul'
May 10,2021
0 people found
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After the passing of my late partner 18 months, I have found that my current flat is too big for myself so I put my flat on the market for in excess of £1.5m. It first appeared on the market on late Wednesday, 21 April 2021, and had ...
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“Chichester Lettings has always managed our pr......”

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Apr 12,2021
Minithumbup
By: 'Mrs'
Apr 12,2021
0 people found
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Chichester Lettings has always managed our property in a professional and efficient manner. We have been kept up to date on all issues and dealt with in a considerate manner. Loisa Pugh as sent us regular , comprehensive reports on the property. Thanks also to Nick, ...
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“Henry Adams lettings Chichester were so helpf......”

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Mar 25,2021
Minithumbup
By: 'Jenny'
Mar 25,2021
0 people found
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Henry Adams lettings Chichester were so helpful in helping us relocate mid pandemic. Great lettings team - really helpful and friendly. Monique was an amazing help during a very stressful time - thank you....
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“I highly recommend Henry Adams lettings, Exceptional and amazing all the way....”

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Mar 23,2021
Minithumbup
By: 'MIchelle'
Mar 23,2021
0 people found
this helpful
I highly recommend Henry Adams Lettings. The team are absolutely incredible and exceeded my expectations. As new landlords, unsure of how to proceed I was guided patiently by Nick, Lily and Monique (Chichester branch) on our goal to find the most suitable tenants for us. ...
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“Property management...”

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Mar 11,2021
Minithumbdown
By: 'Mark'
Mar 11,2021
0 people found
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I have had my properties managed by Henry Adams for over 3 years and continues to be a very positive experience. Any queries I have are dealt with quickly, efficiently, politely and I am always kept up-to-date with what is happening. I have mainly dealt with ...
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“Knowledgeable, friendly and helpful local agents...”

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Feb 10,2021
Minithumbup
By: 'Amy Meadows'
Feb 10,2021
0 people found
this helpful
Throughout my local house hunting I found the Henry Adams team, and Oliver and Daniel in particular, to be extremely knowledgeable about the Petersfield and surrounding villages property market. I hugely valued the expertise they were able to provide me. I was also really impressed ...
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“Avoid!!!!!!...”

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Aug 26,2020
Minithumbdown
By: 'R'
Aug 26,2020
1 people found
this helpful
The estate agent selling the houses have there procedures all wrong and are very disappointing to deal with. Literally have no clue what they are doing!...
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“When you are selling your home which is the b......”

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Jun 17,2020
Minithumbup
By: 'Andrew'
Jun 17,2020
0 people found
this helpful
When you are selling your home which is the biggest asset you are likely to possess, you need to have absolute confidence in your agents that they are going to do a really good job and if possible achieve your asking price. We put our ...
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“Don't even think about using Henry Adams to m......”

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May 07,2020
Minithumbdown
By: 'Robert'
May 07,2020
0 people found
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Don't even think about using Henry Adams to manage your rented accommodation. I have had a sad history of mismanagement and ineptitude. The property was left in a bad state by the last tenant and the tenant was not made to correct the situation. The ...
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“Henry Adams in Chichester have been exception......”

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Apr 24,2020
Minithumbup
By: 'Jane'
Apr 24,2020
0 people found
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Henry Adams in Chichester have been exceptional in finding me a tenant for my property in Chichester. I worked with Lily, one of their directors and her knowledge, expertise and communication have been second to none. She made the experience stress free, easy and I ...
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“worst estate agent I have EVER come across....”

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Mar 03,2020
Minithumbdown
By: 'c'
Mar 03,2020
0 people found
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worst estate agent I have EVER come across. Impossible get hold of them. Do not do things the right way an estate agent should. Late for the viewing. Left us on the property. Constant chasing to get them to call you back because they are ...
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“A lengthy process (no fault of Henry Adams) m......”

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Feb 10,2020
Minithumbup
By: 'Barbara'
Feb 10,2020
0 people found
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A lengthy process (no fault of Henry Adams) made easier by Matt’s professional, calm & collected demeanour. Matt was always kind, thoughtful and reassuring and helped me deal with setbacks in the most positive way. I would not hesitate to recommend the services of Henry ...
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“Communication is consistently poor. First off......”

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Feb 01,2020
Minithumbdown
By: 'Amyleigh'
Feb 01,2020
0 people found
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Communication is consistently poor. First off, they organised a viewing of our property which we would attend, but they didn’t give us any information about who they were - not even a name. They organised a viewing at our house without even informing us. ...
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“Exceptional service...”

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Oct 28,2019
Minithumbup
By: 'Maria'
Oct 28,2019
0 people found
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Such professional and personal service from start to finish from Steve Tickner and Kayleigh Williams. Nothing was too much trouble; they were proactive and achieved a great outcome for my elderly parents. I couldn't recommend Henry Adams more- they made us feel supported at a ...
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“Excellent and Professiomnal Service...”

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Jun 28,2019
Minithumbup
By: 'Paula'
Jun 28,2019
0 people found
this helpful
I recently had the pleasure of selling my property through Henry Adams, Chichester. Unfortunately I had to sell my house through bereavement. From the valuation to the sale I felt I was in very safe hands. The two agents acting for me consistently showed professionalism, ...
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“Underwhelming...”

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May 31,2019
Minithumbdown
By: 'ttp2120'
May 31,2019
0 people found
this helpful
Visited us for a valuation recently and completely undersold the property value by around 25k compared to the other 4 agents we used who all valued roughly the same. Showed us properties that had no real comparisons to ours and acted like he was doing us ...
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Comment on agent fees
fees were standard
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“Terrible and unreasonable...”

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May 24,2019
Minithumbdown
By: 'Sean'
May 24,2019
5 people found
this helpful
If you can rent through anyone else, I strongly recommend you do. I recently ended a tenancy through Henry Adams, and the way which which the return of my deposit was handled was scandalous. Quotes for cleaning and garden maintenance that were provided were more ...
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“Abysmal from start to finish...”

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Apr 04,2019
Minithumbdown
By: 'ThisIsTheBlatantTruth'
Apr 04,2019
5 people found
this helpful
Our experience as tenants with Henry Adams Lettings was so unacceptable that it was referred to the Property Ombudsman (having first gone through The Dispute Service as well.) TPO found in our favour and upheld the complaint, ordering HA to pay us £300 compensation for aggravation, ...
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Comment on agent fees
Pretty steep, for doing essentially nothing, but to be fair probably no higher or less justified than those of most other agents.
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“Worst letting agents ever...”

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Feb 11,2019
Minithumbdown
By: 'Leila'
Feb 11,2019
1 people found
this helpful
I wouldn't even know where to start as they have been a nightmare to deal with from start to finish. Full of false promises and lies to begin with. Only seem to want to take money. Customer service is god awful. Wrote a 3 page complaint ...
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Comment on agent fees
Bad
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“Great Service...”

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Dec 21,2018
Minithumbup
By: 'Baker'
Dec 21,2018
0 people found
this helpful
As one of the first to receive the details of this property and placing an offer which was accepted we were impressed to find that Matthew kept in contact throughout the process. Finally exchanged and look forward to living in the area....
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“Recommended...”

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Dec 20,2018
Minithumbup
By: 'Susan'
Dec 20,2018
0 people found
this helpful
For the past three years Henry Adams Lettings has successfully let out my property for me. I feel that I am in safe hands as they keep me up to date and the team are efficient and a pleasure to deal with. I would highly ...
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“Good 'N' Quick...”

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Dec 04,2018
Minithumbup
By: 'Noose'
Dec 04,2018
0 people found
this helpful
Henry Adams laid out the various marketing strategies for the property and advised us of the different viewing/open day options in order to engage the maximum interest in the property over the shortest time. This was executed logically and efficiently with excellent results leading ...
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Comment on agent fees
Fees were negotiated with HA in the light of previous business done so we were very happy with the final invoice.
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“Easy Let...”

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Nov 21,2018
Minithumbup
By: 'Mrs'
Nov 21,2018
0 people found
this helpful
Lily explained the letting process to us making it easy to understand...then Lesley-Anne took over the reigns and worked hard to find us suitable tenants for our property. She answered so many questions with expertise and patience in a friendly, confident manner and we ...
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Comment on agent fees
Good
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“Cheaters...”

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Sep 04,2018
Minithumbdown
By: 'James'
Sep 04,2018
1 people found
this helpful
These estate agents are cheaters and I would avoid them at all costs. Rubbish, appalling service. Don't go with this estate agent....
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Comment on agent fees
charge for everything they possibly can
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“Finally sorted!...”

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Aug 27,2018
Minithumbup
Emily Perry
By: 'Busymummy'
Aug 27,2018
2 people found
this helpful
After months of searching and losing out on properties, Emily was an absolute super star! I viewed the property two hours after it coming onto the market, exactly as described and what I was looking for. Emily was efficient, professional and very kind given my ...
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Comment on agent fees
Average
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By: Emily Perry
Aug 29, 2018
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Thank you for your kind review, I hope you enjoy your new home. ...

“Very Poor service!...”

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Aug 04,2018
Minithumbdown
By: 'Angry'
Aug 04,2018
2 people found
this helpful
I have never written a review in my life but feel compelled too. A very chaotic service, contradictive information given to the two parties, documentation sent with errors, dismissive staff when issue raised. We have had to chase for information and the lack of communication ...
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Comment on agent fees
Far too high for the level of service!
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“Standards slipping...”

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Jul 25,2018
Minithumbdown
By: 'Noone'
Jul 25,2018
0 people found
this helpful
When we moved in two years ago, Jodie was absolutely fabulous, no complaints at all but since then the service has been awful! Leaving the tenancy we have been stuck waiting days for them to confirm everything, they have been booking viewings without informing us ...
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Comment on agent fees
Pretty much standard for the area.
Was this helpful? Yes
By: Suzanne Wood
Sep 19, 2018
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Thank you for providing a review and naturally we are very sorry it is negative. Unfortunately the Check Out clerk was held up by ten minutes which of course we agree is not acceptable. Please could you contact Suzanne Wood, Office Manager on 01243 537704 who would very much like to discuss this further. ...

“Satisfaction Review...”

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Jul 02,2018
Minithumbup
Emily Perry
Francis
By: 'John'
Jul 02,2018
2 people found
this helpful
The service that I receive from Henry Adams, Midhurst is second to none. Never any issues that are not solved very quickly. I live I the Middle East, so I have the piece of mind that my property is in safe hands. Communication is excellent. ...
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Comment on agent fees
Very reasonable, no issues.
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By: Emily
Jul 02, 2018
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Thank you John for your kind review! ...

“Goes Above and Beyond...”

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Jun 27,2018
Minithumbup
Emily Perry
By: 'The'
Jun 27,2018
2 people found
this helpful
Emily has been so helpful to us throughout our last tenancy which has just ended and finding our new home. She is friendly, fair and transparent. She always looks at the bigger picture and does what she can to make the inconvenient business of moving ...
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Comment on agent fees
Fair
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By: Emily
Jun 27, 2018
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Thank you very much for your kind review. I hope you are settling in well at your new home. ...

“Excellent Service...”

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Jun 27,2018
Minithumbup
Emily Perry
By: 'Mel'
Jun 27,2018
3 people found
this helpful
The service I have received from Emily, who finds and vets prospective tenants for me is second to none. She always goes above and beyond, and communicates with me every step of the way, and is always quick and efficient. I have known her to ...
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By: Emily
Jun 27, 2018
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Thanks Mel for your lovely review! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Henry Adams LLP

Individual Branch Awards

Midhurst, GU29

Bognor Regis, PO21


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