Henley Charles
4.9/5, 39 reviews
97% recommended
100% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

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Latest Reviews

 View all Reviews 39
2nd Apr 2022
reviewed by 'Shar'
“I can't recommend the team at Henley Charles enough! The stress of buying a house was reduced significantly because of ......”
21st Jul 2021
reviewed by 'Katrina'
“successfully sold my home through them.They were extremely kind and attentive throughout the whole experience.The sale team were ......”
21st Jul 2021
reviewed by 'Ash'
“I would highly recommend Henley Charles Estate Agents, we recently sold a property and found the team at Henley Charles ......”
5th May 2021
reviewed by 'B Sanghera.'
“I successfully sold my property with the help of Gin and Ranjit at Henley Charles. What impressed me most was ......”
1st Mar 2021
reviewed by 'Dav'
“The service that was delivered was exceptional. From the inital contact when the property was first advertised right through to ......”
1st Aug 2020
reviewed by 'mitch'
“There is a reason why you go with Henley Charles, if you want the dedicatation, passion and the willingness to ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 96% £100,000 £405,000
Lettings 100% 99% £595 £695
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 2 0 20 0 8 1 1 0
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:30 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Henley Charles Branches (view all 2)
Erdington, B23
Handsworth, B21

“Highly Recommended...”

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Apr 02,2022
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Gin
By: 'Shar'
Apr 02,2022
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I can't recommend the team at Henley Charles enough! The stress of buying a house was reduced significantly because of this very professional team! Raj-  Accommodating with timings of viewings and allowed us to wonder house with no pressure. Gin-always  contactable, true to his word. ...
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“Professional and Attentive...”

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Jul 21,2021
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kavita
By: 'Katrina'
Jul 21,2021
0 people found
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successfully sold my home through them. They were extremely kind and attentive throughout the whole experience. The sale team were tremendous and I could not fault them at all. what has been a stressing time for us all through covid, they were professional and reassuring ...
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“I would highly recommend Henley Charles Estat......”

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Jul 21,2021
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Gin
By: 'Ash'
Jul 21,2021
0 people found
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I would highly recommend Henley Charles Estate Agents, we recently sold a property and found the team at Henley Charles incredibly helpful ,in particular Gyn and Kavita . Their attention to detail is superb ,ensuring our property was sold both promptly and achieving a above market ...
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“I successfully sold my property with Henley Charles....”

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May 05,2021
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Gin
By: 'B Sanghera.'
May 05,2021
0 people found
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I successfully sold my property with the help of Gin and Ranjit at Henley Charles. What impressed me most was their hands-on approach and dedication to getting the job done. I've found some companies to be too rigid and impersonal, expecting large fees for little ...
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“The service that was delivered was exceptiona......”

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Mar 01,2021
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kavita
By: 'Dav'
Mar 01,2021
0 people found
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The service that was delivered was exceptional. From the inital contact when the property was first advertised right through to the day of completion i was extremely impressed. Kavita was very informative and it was a delight speaking to her. She understood my concerns during ...
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“There is a reason why you go with Henley Char......”

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Aug 01,2020
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Gin
By: 'mitch'
Aug 01,2020
0 people found
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There is a reason why you go with Henley Charles, if you want the dedicatation, passion and the willingness to go the extra mile, then these guys make it happen when it comes to selling your house. I had all shorts of issues from covid 19 ...
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“Excellent ,Very efficient and professional. S......”

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Jun 22,2020
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Gin
By: 'Puneet'
Jun 22,2020
0 people found
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Excellent ,Very efficient and professional. Service from Gin Atwal was great all staff go above and beyond for you. Only a phone call away with any query's or questions. Cant fault the service at all, explain everything all the way through the process. Highly recommended...
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“Very pleased...”

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Jun 05,2020
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Gin
By: 'Dee'
Jun 05,2020
0 people found
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I would like to say how much I appreciated  the way in which Henley Charles in the Handsworth branch managed my recent house purchase.  From the very first viewing of the property, to the collecting of the keys on completion, I found the the staff ...
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“A very good service...”

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Feb 06,2020
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Ranjit
By: 'Esther'
Feb 06,2020
0 people found
this helpful
Henley Charles provided a very good service, from the initial visit where they valued the property, right through to completion. They maintained regular contact with me to ensure the sale progressed and where possible tried to resolve any issues that arose. The sale took just ...
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“Brilliant service from start to finish. Acce......”

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Oct 30,2019
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Gin
By: 'Nurun'
Oct 30,2019
0 people found
this helpful
Brilliant service from start to finish. Accepted an offer for sale and completed within 4 weeks with the help of these guys. I recommend them for both selling and renting purposes. Trustworthy!...
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“REVIEW...”

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Sep 24,2019
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Ranjit
By: 'Kenneth'
Sep 24,2019
0 people found
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The house that Henley Charles gave him is very comfortable and very nice, I really appreciate they help as they were there for me anytime that I need help and support, they have treated us me and my family very good and in a friendly ...
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“Excellent Service from the Team, highly Recom......”

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Sep 24,2019
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Ranjit
By: 'Ravinder'
Sep 24,2019
0 people found
this helpful
Excellent Service from the Team, highly Recommended, went beyond to carry out full services towards sale, friendly Team, provided me with updates, very pleased, Kind Regards...
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“Professional and very helpful. I will recomme......”

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Sep 19,2019
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Gin
By: 'Helen'
Sep 19,2019
0 people found
this helpful
Professional and very helpful. I will recommend them . They sold my house quickly and for right price and then acted as the agent renting it back to me...
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“First time renting with my partner and the pr......”

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Sep 19,2019
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Shareen
By: 'Joanna'
Sep 19,2019
0 people found
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First time renting with my partner and the process was very smooth, quick and stress free! Daniel stayed in contact throughout to update us. It took us under a day to finalise everything which was amazing! Thank you to the team for all your help!...
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“Excellent customer service and value for money...”

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Apr 24,2019
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Gin
By: 'N'
Apr 24,2019
1 people found
this helpful
Exceptional service and attention to detail. Raj, Ranjit and Gin go out of their way to help with not only the sale of your property but with other related things. They are very knowledgable of the area, market and have supported me with every aspect ...
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Comment on agent fees
Value for money ! You get so much more and there is no hassle
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“Great agents...”

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Apr 09,2019
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Ranvir
By: 'Shirley'
Apr 09,2019
0 people found
this helpful
I have been using Henley Charles for around 5 years now and I find them very helpful in sourcing high quality tenants, speedy response to all queries no matter how large or small, obtaining buyers for your property nationwide and solving complex situations with a sympathetic ...
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Comment on agent fees
Reasonable
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“Helpful...”

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Apr 09,2019
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Raju
By: 'PHILL'
Apr 09,2019
0 people found
this helpful
I recently sold a property through Henley Charles Erdington branch. My contact there was Raju. He was very helpful and answered all my questions and queries quickly. He was always very friendly....
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“Great Service...”

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May 21,2018
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By: 'krish'
May 21,2018
0 people found
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I used Henley Charles in order to rent out a house. I found the process simple and stress free, which was what i was looking for. They took control from start to finish, keeping me updated regularly. I looked around a number of agents and ...
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good
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“Great Service...”

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May 08,2018
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Gin
By: 'Mandeep'
May 08,2018
0 people found
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I used Henley Charles to purchase a property. I found them highly efficient and professional. As I was located in London wasn't easy for me to pop in the office regularly. However, Gin always made an extra effort to keep me in the loop and ...
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N/A
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“Great service!...”

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May 08,2018
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Gin
By: 'Daniel'
May 08,2018
0 people found
this helpful
Very assured and professional service by Gin and the team. Although it was a stressful time being in a chain, Gin remained confident that the process would complete without any issues. Many thanks...
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“Selling my house was made so simple...”

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May 04,2018
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Gin
By: 'Inxs'
May 04,2018
0 people found
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I just recently sold my elderly mothers house, I chose Henley Charles after having learnt they have over 25 years of experience selling houses in Birmingham, everything went through smoothly from the valuation, the sale itself and the after sales service all the way through to ...
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Comment on agent fees
Very competitive
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“Great service...”

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May 02,2018
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Gin
By: 'Khan'
May 02,2018
0 people found
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Great service got house in 30days (quick) covered everything including solicitor! Giving him all my work in future highly recommend them...
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Good
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“Excellent....”

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Apr 13,2018
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Gin
By: 'Wakas'
Apr 13,2018
0 people found
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Excellent support received from Gin and Ranjit doing our property purchase. The purchase was difficult and protracted but the team were very supportive and knowledgeable. I would highly recommend them....
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“Great Service...”

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Apr 12,2018
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Gin
By: 'Eddie'
Apr 12,2018
0 people found
this helpful
My mother-in-law was downsizing after 40+ years in the same house. We asked three estate agents for valuations, two were larger 'corporate' set-ups and the other Henley Charles. It was immediately apparent these people knew their area, how to value accordingly and who the likely client ...
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Comment on agent fees
Good value - better than nearby competitors
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“The estate agents you can trust...”

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Apr 05,2018
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By: 'Azim'
Apr 05,2018
0 people found
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Very happy with the service provided by Henley Charles and in particular of Mr Gin Atwal, who carefully considered all our options and advised me accordingly. There are too many agents out there who give false hopes and unrealistic valuations but Henley Charles were very ...
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Comment on agent fees
Good
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“Excellent Service.....”

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Apr 03,2018
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Gin
By: 'Mohammed'
Apr 03,2018
0 people found
this helpful
I Purchased a property through Henley Charles and found it a very positive experience, the guys where very helpful and kept me updated throughout the whole process. I highly recommend them...
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Comment on agent fees
None
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“Excellent service...”

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Apr 02,2018
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Gin
By: 'Majeda'
Apr 02,2018
0 people found
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Excellent service, helped all the way through the process. Gin was extremely helpful, arranged viewings, helped with the mortgage, explained the process step by step. Made the whole process stress free. Will definitely recommend and use again. Thank you for all your help!...
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“Brilliant service by all the team....”

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Apr 02,2018
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By: 'Harvie'
Apr 02,2018
0 people found
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Great service from everyone at Henley Charles. Brilliant service at a great price. I would definitely recommend & be using again....
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“Excellent service...”

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Mar 29,2018
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Gin
By: 'Samina'
Mar 29,2018
0 people found
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Big thank you to all the team at henly and Charles ,each and every person I have spoken to was alwys happy to help,very professional in dealing with any enquiries I had dealt with quickly .Gin Atwal has been on our side from day ...
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Comment on agent fees
Good
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“Everyone at Henley Charles was courteous, professional and helpful, as ......”

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Feb 13,2018
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By: 'Martyn'
Feb 13,2018
0 people found
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Everyone at Henley Charles was courteous, professional and helpful, as well as dealing with our sale very quickly and with the minimum of fuss....
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Comment on agent fees
Reasonable fees
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Vendor Fees

Overall Fees
1% (inc. VAT), On Completion (Fees are negotiable)

Last updated on 29/06/2023, 11:44 AM by Kavita - Sales Consultant

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:11 PM 29/06/2023 by Kavita Aujla

Awards won by Henley Charles

Regional Awards won by Henley Charles

Individual Branch Awards

Birmingham, B21



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