Henderson Connellan Ltd
4.1/5, 27 reviews
78% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
86% lettings fee satisfaction

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Latest Reviews

 View all Reviews 27
26th Aug 2022
reviewed by 'Claire'
“Worst estate agent never turned up for viewing the house. Took time off to view a property. Don’t bother ......”
9th May 2022
reviewed by 'adamski'
“The worst estate agency in Kettering and probably in the UK. No respect for the customers, helpless and making problems ......”
2nd Oct 2021
reviewed by 'Matt Davey'
“Henderson Connellan were brilliant with our house sale in Market Harborough. They helped guide the process and were great with ......”
10th Sep 2021
reviewed by 'John Michael'
“wonderful, friendly staff, specially Taylor Simpson. She was very professional, prompt, and really walk me through the process in looking ......”
27th Jul 2021
reviewed by 'White'
“Superb estate agent. The whole team are fantastic. You couldn’t do better if you opt for this agent, as ......”
1st Jun 2021
reviewed by 'Sandy Malsher'
“From start to finish, the level of communication and knowledge from Giorgia Macoretta and Callum Brown at the Kettering office ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £165,000 £385,000
Lettings 100% 86% £525 £800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 5 4 11 1 4 0 0 1
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
TPOS Sales TPOS Lettings
Rankings
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Estate agents
Letting agents
Latest Properties

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Henderson Connellan Ltd Branches (view all 4)
Corby, NN17
Kettering, NN16
Market Harborough, LE16
Nene Valley, NN8

“Worst estate agent never turned up for viewin......”

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Aug 26,2022
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By: 'Claire'
Aug 26,2022
1 people found
this helpful
Worst estate agent never turned up for viewing the house. Took time off to view a property. Don’t bother using them to sell your house can’t be trusted...
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“The worst estate agency in Kettering and prob......”

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May 09,2022
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By: 'adamski'
May 09,2022
1 people found
this helpful
The worst estate agency in Kettering and probably in the UK. No respect for the customers, helpless and making problems to the tenants. Now it’s been 4 weeks that I m asking for my deposit and been ignored. All delayed with no reason...
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“Highly recommended...”

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Oct 02,2021
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Abby
By: 'Matt Davey'
Oct 02,2021
0 people found
this helpful
Henderson Connellan were brilliant with our house sale in Market Harborough. They helped guide the process and were great with communication in particular, with Abby being particularly helpfully, going above and beyond on a number of occasions. I would definitely recommend....
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“wonderful, friendly staff, specially Taylor S......”

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Sep 10,2021
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Taylor
By: 'John Michael'
Sep 10,2021
0 people found
this helpful
wonderful, friendly staff, specially Taylor Simpson. She was very professional, prompt, and really walk me through the process in looking for property to let for me and my wife....
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“Superb estate agent...”

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Jul 27,2021
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By: 'White'
Jul 27,2021
0 people found
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Superb estate agent. The whole team are fantastic. You couldn’t do better if you opt for this agent, as we did. Previously we have used Connells in MH (2018) and were disappointed. With hindsight, we wished we had used Henderson Connellan!...
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“Fabulous Fabulous Fabulous...”

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Jun 01,2021
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Giorgia
By: 'Sandy Malsher'
Jun 01,2021
0 people found
this helpful
From start to finish, the level of communication and knowledge from Giorgia Macoretta and Callum Brown at the Kettering office of Henderson Connellan was fabulous, all emails were answered straight away and Giorgia helped calm my nerves every time a little hiccup came up. Really ...
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“I had a pleasure to contact Henderson Connell......”

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Mar 11,2021
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Connie
By: 'Monica Oltianu'
Mar 11,2021
0 people found
this helpful
I had a pleasure to contact Henderson Connellan, very professional staff , they all the time keeps me update about news. Amazing communication with them !...
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“I received an excellent service from Henderso......”

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Feb 09,2021
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Sam
By: 'Emma'
Feb 09,2021
0 people found
this helpful
I received an excellent service from Henderson Connellan; in particular Sam, Karen and James. They kept me up to date at every step in the sale of my property. I wouldn’t hesitate in recommending their services and would certainly use them again in the ...
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“Exceptional Estate Agents in Market Harborough...”

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Nov 18,2020
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David
By: 'Jane'
Nov 18,2020
0 people found
this helpful
Fourteen years on from selling our previous home through Henderson Connellan, we did not hesitate to choose them again when the time came to sell my Mother's house. I was absolutely confident that after so many years of valuable local knowledge and experience that the ...
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“My experience with Henderson and Connellan wa......”

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May 27,2020
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Emma
By: 'Romolo'
May 27,2020
1 people found
this helpful
My experience with Henderson and Connellan was very professional. Sam who is experienced,found us the right buyers as we wanted it to go smoothly. There is also Emma who looked after us with the progress. At first I thought we wouldn't need her as ...
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“We had excellent service.Will Thomas was the......”

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Dec 23,2019
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Will
By: 'john'
Dec 23,2019
0 people found
this helpful
We had excellent service. Will Thomas was the agent assigned to our purchase. he worked so hard to ensure that we had all the information we ever needed. we were moving from quite a distance away and therefore times were tight to arrange a viewing. ...
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“Amazing Service...”

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Sep 09,2019
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By: 'Leigh'
Sep 09,2019
0 people found
this helpful
From initial valuation through to final invoice the service we received was fantastic. Henderson Connellan always went above and beyond, from helping with sales progression for the bottom of the chain to always being there for help and advice no matter what time of day. ...
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“Outstanding service,would never use anyone el......”

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Aug 07,2019
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Laura
By: 'Susan'
Aug 07,2019
0 people found
this helpful
Outstanding service,would never use anyone else ,we were initially going to rent our property,Laura and the team were excellent,with viewings etc..unfortunately our circumstances changed so we did not go through with it . But when we come to sell , will definitely use ...
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“Laura Clarke was outstanding. From the initi......”

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Jun 30,2019
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Laura
By: 'Kate'
Jun 30,2019
0 people found
this helpful
Laura Clarke was outstanding. From the initial visit to view right to the hand over of keys. Carina Ross also reassured me during a personal issue. The girls knew how much I wanted the property and supported me through the entire process. A massive thank ...
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“Dedication...”

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May 02,2019
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Sam
By: 'Smart'
May 02,2019
0 people found
this helpful
Hi I would like to thank Sam for his commitment and communication throughout our move. Communication is a key factor in any house move and Sam has kept us updated at all times, you are an asset to the company. Thank you Sam....
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Comment on agent fees
Good
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“Unhappy with rental standards and treatment...”

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Apr 30,2019
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By: 'james'
Apr 30,2019
2 people found
this helpful
5 years rented, had to vacate main bedroom every year due to black mould and was constantly made to feel like it was our fault. Refused to pay a price increase on rental property (sue to recurring mould issues not being dealt with) Less than 6 months ...
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“Very happy...”

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Apr 28,2019
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Laura
By: 'Karen'
Apr 28,2019
0 people found
this helpful
Would like to thank Laura for everything she did with me getting my new home. Kept in touch via email through the whole process. so happy with the service I received...
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Comment on agent fees
Fees charged were very good compared to some agents who were asking for double even triple of what I had to pay
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“Terrible!!!!...”

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Apr 19,2019
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By: 'Danielle'
Apr 19,2019
2 people found
this helpful
Terrible service from this estate agent and would never rent from them again. The sign up process was nice and easy, got into the property quickly. Few months into the property their was damage outside to property, reported it, estate agent done nothing and closed ...
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“Professional efficient and polite. Every member of staff was helpful and always helpful....”

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Mar 01,2019
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Tom
By: 'Hend'
Mar 01,2019
0 people found
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Helpful staff. Very pleased with service. Worked well as a team. Would definitely promote my personal estate agent and team....
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Comment on agent fees
Similar to other estate agents.
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“Corby...”

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Feb 25,2019
Minithumbup
By: 'Bella'
Feb 25,2019
0 people found
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Can't fault the agency so far, made it all possible, so we could move in the time agreed. Good experience...
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Comment on agent fees
Good
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“House Purchase...”

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Jan 24,2019
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Eleanor
By: 'John'
Jan 24,2019
0 people found
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Recently arrived back from France, we registered with several agents to purchase. Through Sam, we viewed several properties so he knew very well our parameters. He never gave up and never showed any disappointment although he must have felt some! It was Sam who highlighted ...
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Comment on agent fees
When recfeiving this level of service, fees become less important but they are competitive!
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“House sale...”

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Dec 17,2018
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Sam
By: 'Gina'
Dec 17,2018
0 people found
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I had a very successful experience with Henderson Connellan who were most helpful and professional. A special thank you to Sam for his guidance and help....
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Comment on agent fees
Mediocre
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“Excellent Service...”

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Nov 09,2018
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Eleanor
By: 'Ali'
Nov 09,2018
0 people found
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Eleanor Taylor is a very helpful efficient and knowledgeable young lady. She is very polite and obliging. An excellent member of the Henderson Connellan team. Wouldn't hesitate to recommend your services. 10/10 😊...
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“House buying made easy......”

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Aug 22,2018
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Conan
By: 'RH'
Aug 22,2018
0 people found
this helpful
I recently bought a property from the HC Market Harborough branch. I received exceptional service from Conan & Abby in particular and would highly recommend them. Experienced in managing complicated chains and executing the timescales you require. Overall positive experience....
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Comment on agent fees
N/A
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“I recently sold my house. Tom Cheshire and his team ......”

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Feb 23,2018
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Tom
By: 'a'
Feb 23,2018
0 people found
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I recently sold my house. Tom Cheshire and his team did a wonderful job and gave me some excellent advice. Whenever i had a question they would respond immediately and on the occasion when i wanted to act impulsivley they calmly advised me to do ...
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Comment on agent fees
Very reasonable.
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“Good at finding a buyer but after that very disappointing. ......”

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Jul 31,2017
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By: 'Baggins'
Jul 31,2017
0 people found
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Good at finding a buyer but after that very disappointing. The staff, including the director, do not listen to you. They will not take no for an answer and want you to accept anything from the buyer in order to get a sale. I would ...
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Comment on agent fees
Average
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“Absolutely disgusted with Henderson Connellan! The staff are extremely rude ......”

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May 30,2013
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By: 'Unhappyperson'
May 30,2013
13 people found
this helpful
Absolutely disgusted with Henderson Connellan! The staff are extremely rude and patronising. They will do anything and everything in their power to not give the deposit back. They are very unprofessional and actually contacted my new lettings agent giving them a bad review on myself ...
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By: HC
Oct 17, 2013
View all comments (1)
Thank you for your comments. Henderson Connellan work hard to keep our clients satisfied and takes all feedback very seriously. All appliances left in a property become tenants responsibility to maintain. When giving out tenant references, Agents must answer a number of questions with a simple 'yes' or 'no' and no bad feedback can be left. The full deposit was refunded to yourself shortly after you vacated. Many thanks ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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