Properties Glasgow - Infiniti Properties
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    Donna hanlon
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    Jan
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    Michael MacDonald
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    Jan
Local professional sales and letting agency operating in south Lanarkshire and surrounding areas with offices in both Hamilton and Strathaven we are best placed to sell and Let your property all round Read full description...Local professional sales and letting agency operating in south Lanarkshire and surrounding areas with offices in both Hamilton and Strathaven we are best placed to sell and Let your property all round North and South Lanarkshire and across central Scotland. Honesty, integrity and great customer service are not words normally associated with Estate Agents but that's what we want to change .
Properties for sale
Properties for rent
Apr 20,2017
Minithumbdown
By:
Apr 20,2017
1 people found
this helpful
Please note this is NOT Hemmings Hanlon Clark but Hanlon Clark. Because of late payments continually to me as a Landlord, I hesitated moving to Hemmings Homes when Craig Hemmings started his own Company, but I am so glad I did, no more late payments of rent....
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Comment on agent fees
Relatively competitive
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Mar 31,2017
Minithumbdown
By:
Mar 31,2017
3 people found
this helpful
rented a property through this agency never agin would I use them very little contact with them for the full period I was in the flat check out cleaning fees are astronomical and completely overcharged me I also asked repeatedly for a breakdown and im still to receive this after nearly 6 months later of moving out the property and after having no contact I receive a legal letter absolutely disgusting and would never recommend anyone to use them...
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Comment on agent fees
n/a
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Feb 01,2017
Minithumbdown
By:
Feb 01,2017
1 people found
this helpful
Unfortunately they are 100% unprofessional, letting my property through them and ran into the following problems: - frequently ignore emails - twice in 6 months they simply forgot to pay forward my rent payment - quarterly inspection documented in the agreement was not performed - 2 months after the last missing rent payment and one month after firing them still chasing that payment Completely unreliable and starting debt collection proceedings soon......
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Jun 25,2016
Minithumbdown
By:
Jun 25,2016
4 people found
this helpful
Rented a property through HHC for over two and a half years. Initially, inspections were carried out regularly then this fizzled out and was fairly sporadic. Notified them of some issues with the property during the last six months or so of tenancy (external repairs & poor workmanship) and nobody bothered to inspect or return my calls/emails. Eventually gave up with them and found somewhere else to live. Handed in my notice and had to keep chasing them to put the property back on the m...
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What agent could do to change your mind?
N/A
Attached Files
Comment on agent fees
N/A
Was this helpful? Yes
Jul 13,2015
Minithumbdown
Jan
By:
Jul 13,2015
4 people found
this helpful
I used this agent for approximately 1 year initially no problems however several months later rent began to be paid to myself late. I was advised that there was only one person that deals with rent and they were on holiday so I was told I would just have to wait. Also on another occasion my monthly management fee was waived by Craig as he agreed that as agents they had not managed my property. It seems that each member of staff blame each other for errors and fail to communicate with one and ...
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What agent could do to change your mind?
After a year of one to many problems with the agent there was nothing they could have done. Also they were unwilling to improve and would advise that certain staff would benefit from training in customer relations.
Attached Files
Comment on agent fees
For the service provided I feel the fees were too high.
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Apr 14,2015
Minithumbup
By:
Apr 14,2015
0 people found
this helpful
Quick responses, effective problem solving, overall good customer service. Had no problems with the agency, unlike the others, they didn't charge us for every little thing, renting from them was a very positive experience. Can highly recommend this company....
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Mar 20,2015
Minithumbup
Jan
By:
Mar 20,2015
0 people found
this helpful
My initial contact with the company was a house appointment with Craig Hemmings. He didnt at any time give me the Hard Sell and walked me through the full selling process and freely discussed the full fees which he assured me had no hidden extras.(He trusted me and didnt even ask for a signature). All of the viewings were conducted professionally, which was also included in the original price. I was kept fully informed of all viewings, viewers opinions etc. This was communicated promptly via p...
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Comment on agent fees
As given at initial discussion. No hidden extras.....
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Feb 19,2015
Minithumbup
Jan
By:
Feb 19,2015
0 people found
this helpful
I was very happy with the service I received, all staff were pleasant and very helpful. updating me on a daily basis with any progress on the property. I would like to say thank you and well done, property sold in 3 weeks. Stephanie Hogg and Jan also gave me advice on how to secure my future property so a big thank you to both of them, all advice was very much appreciated....
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Feb 19,2015
Minithumbup
By:
Feb 19,2015
0 people found
this helpful
Used to advertise and find prospective tenants. Stephanie has been my main point of contact and she has been fantastic. Always professional, friendly and helpful. The tenants feel they can approach and trust her and so do I, which makes renting my property easier....
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Feb 16,2015
Minithumbup
By:
Feb 16,2015
0 people found
this helpful
Was really satisfied will the quality of service I recieved. I was kept informed and advised at different stages of process on what was the best way to promote property. A property I thought would be on the market for a while, but was happy it moved relatively quickly. Very happy....
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Feb 13,2015
Minithumbup
By:
Feb 13,2015
0 people found
this helpful
Great service all round from Hemming Hanlon Clark. Stephanie hogg in particular has been very helpful and always responded quickly when we reported any problems with our property. All staff are friendly and helpful....
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Feb 13,2015
Minithumbup
By:
Feb 13,2015
0 people found
this helpful
Having dealt with Stephanie from the start of the letting process with Hemmings , I have found Stephanie to be punctual, knowledgeable and understanding . Having dealt with other Estate Agents , what stands out for me compared to others is that she is proactive, easily reachable and a problem solver . I would highly rate Stephanie and recommend her others. She is an asset to Hemmings ....
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Feb 12,2015
Minithumbup
Donna hanlon
By:
Feb 12,2015
0 people found
this helpful
these two staff members have emailed and helped with any questions that I have needed asked. any problems they have done there best to have it sorted for me if it is able to do so. Stephanie was very helpful with what was to happen when I lost my job but she done it with empathy. these two staff members are a credit to the company....
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Feb 06,2015
Minithumbup
By:
Feb 06,2015
0 people found
this helpful
Stephanie Hogg was very helpful with the letting of my flat. She arranged the viewing and always kept me up to date with the goings on and gave me advice on the prospective tenants....
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Comment on agent fees
Fine.
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Feb 06,2015
Minithumbup
By:
Feb 06,2015
0 people found
this helpful
I put my flat up for let through HHC at the end of November 2014. Before Christmas I had my first tenant in the flat. This was a remarkable achievement given that the property market is notoriously quite around Xmas. Stephanie Hogg has been my main point of contact with the company and has kept me up to date throughout the process. This has greatly reduced any of the antricipated stress that I had expected in being a landlord....
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Comment on agent fees
The agents fees are highly competitive.
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Feb 05,2015
Minithumbup
By:
Feb 05,2015
0 people found
this helpful
I had no problem with all my dealings with your company ,my only complaint was with the for sale sign if it wasnt upside down or on the ground it could be seen properly,and one time it was reading back to front .As this is the first contact buyers have I think it must be right....
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Oct 29,2014
Minithumbup
By:
Oct 29,2014
0 people found
this helpful
All members of staff have been extremely helpful in the sale of the property, keeping informed along every step of the way and keeping us assured when initially little interest in the property. Nothing has been too much trouble for the staff and have dealt with all requests promptly and with a smile. Couldn't recommend them highly enough...
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Comment on agent fees
the buyer was advised of our minimum acceptable price and the agent never once suggested we reduce that price and gained the full price we wanted
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Oct 21,2014
Minithumbup
By:
Oct 21,2014
0 people found
this helpful
As shown above , I dealt with Craig Hemmings direct ,& found him to be very polite & went above & beyond what I thought was required of an Estate Agent. He found a buyer before the property went onto the market & materialised in a sale within a few days . If I can say it was almost too quickly , which seems a crazy thing to say when selling a property . On purchasing another property , he assisted me on that side of things also . A first class service . I have recommended him ...
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By: Craig Hemmings
Oct 21, 2014
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Thanks Marie for taking time to review the service you received from Hemmings Hanlon Clark, I am glad you were happy with the service you received and we appreciate you recommending us to other people. Kind regards Craig ...
Oct 20,2014
Minithumbup
By:
Oct 20,2014
0 people found
this helpful
I had a very positive experience with Hemmings Hanlon Clark. Craig was extremely helpful and informative when he visited me at my property to take picture of the house. The girls in the office were great - they were always cheery on the phone and no question i had went unanswered. They always called me to give me feedback from the viewes which made me feel like i was always kept in the loop. Overall I would rate my experience with Hemmings Hanlon Clark as excellent and I will definitely be recom...
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By: Craig
Oct 21, 2014
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Hi Cheryl Thanks for taking the time to review the service you received from Hemmings Hanlon Clark, your feedback is important to us and we are delighted you were happy with the full sales process. Craig ...
Oct 11,2014
Minithumbup
By:
Oct 11,2014
0 people found
this helpful
Stephanie was great so helpful anytime I needed her. Answered any question I had about the house and all the way through. Very pleasant and made my exoteric ante of buying our first home so easy. Thanks Stephanie :)!...
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Jun 24,2014
Minithumbup
By:
Jun 24,2014
0 people found
this helpful
Saw the advert for Millgate Road online & Stephanie Hogg has since then being very helpful with everything, we are looking forward to our new home & cant thank Stephanie enough for all her help. Excellent service....
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Jun 13,2014
Minithumbup
By:
Jun 13,2014
0 people found
this helpful
What a service!! We can not fault Hemmings Hanlon and Clark at all. In our eyes they are second to none. We have been through the mill with perhaps more well know agents who promised us the world and delivered us nothing. From the very first meeting with Hemmings Hanlon and Clark we knew they were different. We weren't subjected to a tedious sales pitch but instead was given real honest advice about selling our property. Which they did in less than 2 months!! We had a steady stream of viewers an...
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By: Steph Girvan
Jun 13, 2014
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Hi Vic, Thanks ever so much for taking the time to share your experience with us. Glad you found the service helpful and had no problems. If you need anything in the future you know where to find us. I wish you all the luck in the world for going forward. It was an honor to sell your property. Thanks again and All the best. Kind regards Steph Girvan ...
May 20,2014
Minithumbup
Donna hanlon
By:
May 20,2014
0 people found
this helpful
After initial introduction to Donna, who advised me of charges, services offered as an agent and generally assured me that a tenant would be found. Then spoke mostly with Stephanie, who was very helpful and kept me up to date with the letting of my property, informing me when a viewing was booked, and the outcome, and explained several issues regarding DHSS tenants. I also visited the office when in Scotland recently and found the staff to be helpful and friendly as well as informative I wou...
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May 15,2014
Minithumbup
Donna hanlon
By:
May 15,2014
0 people found
this helpful
As a landlord we require a tenant find only service and are quite specific in our requirements. We found Hemmings Hanlon Clark to be very professional, they kept us updated about viewings and feedback and at all stages of the tenant application process. The staff were very pleasant to deal with and we will use their services in future....
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May 13,2014
Minithumbup
By:
May 13,2014
0 people found
this helpful
Stephanie was polite, friendly, helpful and professional. She was always available and provided me with all the information I required. Stephanie also recommended a solicitor that was extremely professional and saved me money. I couldn\'t ask for more....
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By: Steph Girvan
May 13, 2014
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Hi Kyle Thank you for the review and glad you were happy with the service provided. I wish you all the best in your new home and for the the future. If there is anything else you need just call or email. Thanks again. Kind Regards Steph Girvan ...
Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
this helpful
I had numerous dealings with Stephanie at Hemmings Hanlon Clark, with regards to a property I was interested in renting. Stephanie was excellent in her customer service, very polite and professional and provided very prompt responses to any queries I had. I have had dealings with other agencies where queries went unanswered for days and resulted in me continually chasing the agents for answers. I would recommend this agency not only to potential tenants but to landlords as well, as I feel they ...
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Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
this helpful
I approached HHC to view one property. Their team went the extra mile to organise several viewings for me in one day, which allowed me to compare a range of properties. This was very helpful. I then applied to rent one of the properties and Stephanie Hogg organised all the paperwork and processes quickly and efficiently. She answered all my questions honestly and effciently and explained processes clearly. I would not hesitate to recommend HHC to other potential tenants....
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Apr 29,2014
Minithumbup
By:
Apr 29,2014
0 people found
this helpful
I started using the agents for renting a property back in December of 2013. Since this point I have had nothing but positive interactions. I haev primarily dealt with Stephanie Hogg and I have found her to be polite and communicative. She has been proactive in dealing with any issue that I have and has remained in constant contact with regards to this. I would go as far as to say that Hemmings Hannlon Clark, and Stephannie Hogg in particular, have provided the best level of service I have receiv...
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Apr 29,2014
Minithumbup
By:
Apr 29,2014
0 people found
this helpful
Very thorough service received from Hemmings Hanlon Clark. I\'ve been looking at lots of properties being sold by a variety of estate agents for many weeks and by a huge margin, this company was the most thorough in terms of quickly responding to my enquiries, confirming viewings by email when asked, follow-up calls after viewing and just great to deal with. Stephanie Girvan was my contact throughout and she was both polite & friendly and kept me up-to-date at every stage. Keep up the good w...
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By: Steph
Apr 29, 2014
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Hi Pauline, Thanks ever so much for that. Glad you found it an easy process in this case and you got the flat you wanted. If there is anything else you need at any point don't hesitate to call. Thanks again Pauline and congratulations with your new property. All the best for the future. Kind regards and Many Thanks Steph Girvan ...
Apr 28,2014
Minithumbup
By:
Apr 28,2014
0 people found
this helpful
Although the rental was initially dealt with in the local strathaven office, since then most communication has been via stephanie hogg in the hamilton office. I am rarely able to answer the mobile phone for various reasons, driving etc and Stephanie is great at dropping me an email and doing paperwork by post. The occasions when i have had issues in the house (washingmachine or tap broken) its been dealt with in a matter of days. The visual inspections at the beginning and mid tenancy must be...
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Apr 24,2014
Minithumbup
By:
Apr 24,2014
0 people found
this helpful
I recently dealt with Hemmings Hanlon Clark on a property I was interested in renting. I dealt with Stephanie Hogg numerous times and found her to be polite, professional, efficient and very helpful. Stephanie answered any query I had and kept me fully up to date, I have had previous experience with other agents where I am left constantly chasing for information. I also found the agent who showed me round the property to be very welcoming and friendly ( I dont remember her name). Unfortunately t...
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Mar 09,2014
Minithumbup
Donna hanlon
By:
Mar 09,2014
0 people found
this helpful
I cannot rate Hemming Hanlon Clark highly enough. The girls were professional in every aspect of their job. Having had trouble evicting a Tenant, HHC took this problem off my hands and dealt efficiently and effectively with the situation. I now have a new Tenant under which HHC are managing and taking all the stress of managing a property from me,The Landlady. They keep me informed every step of the way. I would recommend Hemming,Hanlon Clark to anyone seeking advise on any matters r...
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Feb 17,2014
Minithumbup
By:
Feb 17,2014
0 people found
this helpful
Hemmings Hanlon Clark have provided both my mother before me and myself with excellent service. Stephanie Hogg is very pleasant and efficient when dealing with you. Reports supplied regarding the property and very well set out and easy to understand, payments arrive promptly. Any problems we have had with the property (nothing serious) were dealt with quickly with their help. I would and have recommended them to others...
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Jan 29,2014
Minithumbup
By:
Jan 29,2014
1 people found
this helpful
Stephanie worked very hard to keep me updated on the offer I had put in and the response from the vendor - despite some testing circumstances with the office power being shut off due to poor weather. It never seemed to be a bother to her that I was phoning for an update, she was always friendly and helpful....
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Jan 24,2014
Minithumbup
By:
Jan 24,2014
1 people found
this helpful
I would highly recommend Hemmings Hanlon Clark to anyone looking to sell their property. HHC offer a professional, pro-active service that gives a sense you are in safe hands form the word go. At no point during the sales process did I have to chase anyone from HHC for an update. I was contacted regularly by the team and kept informed at every point along the sales cycle. Selling a property can be a stressful time and I have had a poor experience in the past however HHC has restored my faith in ...
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By: Steph G
Jan 24, 2014
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Hi David Thankyou very much for your feedback, it was a pleasure to deal with you and we are very happy you are pleased with our service, we hope to work for you again in the future Kind Regards Steph G ...
Jan 24,2014
Minithumbup
By:
Jan 24,2014
1 people found
this helpful
Stephanie Hogg is excellent, this is the first time renting my property and didn't know too much about it, she has been very helpful, points you in the Wright direction and always follows up things for you....
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Jan 21,2014
Minithumbup
By:
Jan 21,2014
1 people found
this helpful
Her service was very good, very professional and a very pleasant person to deal with. When she said she was going to call back regarding anything she always did, if i had any queries at all she dealt with them very professionally and very efficiently. Overall i think that Stephanie Hogg is a credit to your company....
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Jan 20,2014
Minithumbdown
By:
Jan 20,2014
4 people found
this helpful
The service has been pathetic. I have problems constantly and I was spoken to in a very cheeky manner by Donna Hanlon-Clark....
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Jan 19,2014
Minithumbup
By:
Jan 19,2014
1 people found
this helpful
I have been renting from Hemmings Hanlon and Clark for nearly a year. I am very pleased with the service, the local office answers any questions and needs I have promptly and completely. I usually get a response to email within one working day and I feel that office know who I am and have built a courteous and professional relationship with me. In particular, I feel I can talk to the staff and quickly resolve any issues or find out the information I need with minimal fuss and with the confid...
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Jan 16,2014
Minithumbup
By:
Jan 16,2014
0 people found
this helpful
I put my house on the market with Hemmings Hanlon Clark and received an exceptional service from the word go. The communication with Hemmings Hanlon Clark mainly Stephanie Hogg was always accurate and up to date and also very friendly. Craig was my first point of contact he talked me through the whole process and what I would have to do and how the viewing etc would be setup and also about getting my home report completed, as this is now a requirement before you put your property on the market...
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Jan 15,2014
Minithumbup
By:
Jan 15,2014
1 people found
this helpful
I found the staff very friendly and easy to talk to. They explained things very well. They made me feel at ease at all times. They kept me up to date with information. Most importantly to me I had a regular flow of viewers which resulted in my house being sold. They were just as excited as I was. Well done for all your effort especially since I had a bad experience with another estate agents....
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By: Steph Girvan
Jan 15, 2014
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Hi Barbara, Thank you for taking the time to put in a review glad you were happy with the srvice and glad we got our property sold for you. All the best for the future. Kind regards Steph Girvan ...
Jan 14,2014
Minithumbup
By:
Jan 14,2014
0 people found
this helpful
Im a first time buyer so getting on the property ladder was a really daunting prospect to begin with. I had heard so many horror stories about unscrupulous estate agents and about how hard they were to deal with also that I shouldn\'t believe a word they say as they all talk out a hole in the rear end ! Unfortunately the first house I went for in Paisley through Allen&Harris fell through and I later found out that the agent had a hand in this as we chose not to take out our mortgage wit...
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By: Steph Girvan
Jan 14, 2014
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Hi Leanne & Andrew, Thank you ever so much for your very kind review. I am glad you had a pleasant experience and it wasn't as you had thought it would be. I am honored to help you find your new family home and glad you had got what you had hoped for. If there is anything you need at any point just give me a call or email and I will gladly help you. Good luck with your new home and all the best for the future Thanks guys Kind regards Steph Girvan ...
Jan 14,2014
Minithumbup
By:
Jan 14,2014
0 people found
this helpful
My partner and I started looking for a prospective new home and were in contact with numerous letting agents. I had shortlisted 6 different properties that we liked and would be interested in viewing, and had arranged viewings with 2 of the other properties before seeing the one through HHC. On calling I was advised that someone would call me back to give me further details and to possibly arrange a viewing. I was getting used to this as I had been told the same by another 3 letting agents....
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By: Steph Girvan
Jan 14, 2014
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Hi Gordon, Thanks for your review it was a pleasure to deal with you and glad you have had a good first experience with an agent. I wish you and your family and your new addition all the best for the future and hope you are all happy in your new family home. If there is anything you need in the future just let me know. Thank you for your review again much appreciated. Thanks Gordon Kind regards Steph Girvan ...
Jan 14,2014
Minithumbup
By:
Jan 14,2014
0 people found
this helpful
I was made aware of this company by local advertising and feedback from family members. On entering the office I found a friendly and knowledgeable staff keen to take on my letting property. They were able to secure a very healthy number of viewings and my contact Stephanie Hogg always kept in touch throughout this process with feedback from the viewings. She was also very helpful in giving honest advice as to how best to present the property. Their marketing was top class with a wide internet...
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Jan 06,2014
Minithumbup
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Jan 06,2014
0 people found
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Stephanie Hogg has been a pleasure to deal with. She has been very helpful and prompt thus far. She has been friendly, courteous and flexible at all times....
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Dec 20,2013
Minithumbup
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Dec 20,2013
0 people found
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I started renting my flat out the start of December 2013 and both Craig and Stephanie Hogg have been fantastic. I was able to secure a tenant very quickly thanks to Craig and since then Stephanie has been my main point of contact. Stephanie communicates with me regualrly and is very quick to repsond to my emails. I feel comfortable that my flat is in good hands with the help from Hemmings Hanlon Clark....
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By: Craig
Jan 16, 2014
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Hi Fiona Thanks for taking time to leave us some much valued feedback about the service you received from Hemmings Hanlon Clark. I am delighted you are happy with the service you have received, we will be working hard to maintain the high standards already set. Thanks again Craig ...
Dec 20,2013
Minithumbup
By:
Dec 20,2013
0 people found
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I was really happy with the service from Hemmings Hanlon Clark, I was kept up to date at all stages of the marketing and sale of my property. Viewings were arranged promptly and I received feedback from every viewer within a couple of day of the viewing. Overall a very friendly, professional and efficiant service....
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Dec 18,2013
Minithumbup
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Dec 18,2013
0 people found
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Stephanie Hogg was very efficient and helpful when dealing with both myself and my partner and maintained sufficient contact with us in regards to the progress of the rental of my property....
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Dec 13,2013
Minithumbup
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Dec 13,2013
0 people found
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I am very happy with the service I received from Hemmings Hanlon Clark. The agent I had most contact with was Stephanie Hogg and I found her friendly and professional throughout the process. Stephanie was helpful and replied quickly to any queries I had e.g. questions for the landlord. I moved into my new flat faster and easier than with any other agency previously and would recommend Hemmings Hanlon Clark....
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Dec 08,2013
Minithumbup
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Dec 08,2013
0 people found
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The estate agent Craig did an excellent job, he got above the price I was hoping for with his expert negotiating skills which was fantastic. They kept me update during the full process and provided clear and accurate feedback from viewers. I would recommend this company to anyone and will defiantly use them again in the future if I move again....
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By: Craig
Jan 16, 2014
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Hi Ellen Thank you for taking the time to leave some much valued feedback about the service you received from Hemmings Hanlon Clark. I am delighted to hear you were very happy with the service provided and that you would use us to sell again. Thanks for your kind words Craig ...
Dec 04,2013
Minithumbup
By:
Dec 04,2013
0 people found
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My wife and I were totally new renting property, although our son had rented out his flat while travelling. He used a different agent in Hamilton, that i had to deal with in his absence. Their behaviour was abhorrent! What great contrast working with HHC. Craig laid out our responsibilities for us, step by step. He researched particular information for us, that possibly would have him loosing our business. He pitched the property at the right level, and had it let in 2 weeks(barring the formal...
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Nov 18,2013
Minithumbup
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Nov 18,2013
0 people found
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This is my first time using an agent to let my property so didnt know what to expect, was pleasently surprised at how easy they made it.The help and advice they gave me made the whole process simple and easy .Whenever l need to go to their office the staff are friendly and welcome.Would definately recomend the company to friends....
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Nov 18,2013
Minithumbup
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Nov 18,2013
0 people found
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Everyone at Hemmings Hanlon Clark consistently provided an exceptional customer service not only by being understanding of your anxieties, they were always available to offer advice and support. From the onset they offered assurances that they would sell our property as swiftly as they could and provided us with regularly progress reports. Following the sale of our property they were on hand to offer additional advice that again provided you with reassurances....
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Nov 15,2013
Minithumbup
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Nov 15,2013
0 people found
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Absolutely excelent! Stephanie Hogg at hemmings hanlon clark in Hamilton has been our port of call for everything since we were first interested in veiwing the place we now rent. She was very informative throughout the whole process and a pleasure to deal with. The number of times we\'ve phoned to ask her to pass on information/questions to our land lord was quite a lot in the beginning of our tenancy, there was never any issues and she always got back to us in a timely manner. Highly recommend...
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By: Stephanie Hogg
Nov 15, 2013
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Thank you for your review Alastiar, it's much appreciated! I'm glad that you are pleased with the service you receive as a tenant of ours and it's always a pleasure to help. Kind Regards, Stephanie Hogg ...
Nov 15,2013
Minithumbup
By:
Nov 15,2013
0 people found
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I have been a Tenant with Hemmings-Hanlon-Clark since January 2013. Stephanie Hogg is the person I have dealt with since I moved into the property. If something has not been right or I need my landlord to do something Stephanie gets on it right away. She has been very helpful as a customer. When I first moved into the property I needed two things to be done as I was moving in and within 2 or 3 hours the guy I needed over to fix something for me was there. I definitely recommend other customers a...
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Sep 21,2013
Minithumbup
Donna hanlon
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Sep 21,2013
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I am a Landlady who experienced unprofessional treatment during using another agent in managing my property. As I have moved and is a Tenant and renting a property off of Hemings Hanlon Clark, I decided to transfer my own property over to them to manage for me. Both Donna Hanlon and Stephanie Hogg have provided me with excellent Customer care and have proved they do what they state they will do. Stephanie Hogg provided great support and dealt with the problems regarding the other company who ...
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Sep 20,2013
Minithumbup
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Sep 20,2013
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I\'ve dealt with Stephanie throughout the whole process of purchasing the stated property and she was always very helpful and always kept me up to date with the proceedings. She was also very helpful in helping us find the right property and it was a pleasure dealing with her and I\'d be sure to recommend her and the company to any friends or family in looking for a house in the future....
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By: Steph
Sep 20, 2013
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Hi Gary, Thank you for taking the time to review your experience with our company. It was a pleasure to help you through the process of find you the right property. Hope all goes well and everything works out for you. Goodluck in the future and with your new property. Thanks again Gary. Kind regards Steph Girvan & the Team at Hemmings Hanlon Clark ...
Sep 18,2013
Minithumbup
By:
Sep 18,2013
0 people found
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I would highly recommend Hemmings Hanlon Clark to any landlords looking for an agent to manage their rental properties. Their expect knowledge of both the rental market and local area and great advice which they gave me were the main reasons I decided to use them as my letting agents. They were very proactive and effective at finding potential tenants quickly and had a thorough vetting process which was evident with the great tenant we had. The staff are always very pleasant and always call b...
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By: Craig
Sep 18, 2013
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Hi David The team at Hemmings Hanlon Clark would like to thank you for taking time to review the service you received from our Letting's team. You have highlighted alot of key points you were happy with and we are delighted your experience using our services was a good one. Kind Regards The team at Hemmings Hanlon Clark ...
Sep 18,2013
Minithumbup
By:
Sep 18,2013
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The staff were very helpful throughout the process and were able and willing to work with me to ensure that my specific requirements and wishes were met in full....
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By: Craig
Sep 18, 2013
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Hi Martin Thanks for taking the time to leave us such a good review. We are delighted you are happy with the service you have received so far and we aim to maintain this level of service for the duration of your tenancy. Kind Regards The team at Hemmings Hanlon Clark ...
Sep 17,2013
Minithumbup
By:
Sep 17,2013
0 people found
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Extremely happy with the service received from this agency. They have been more than helpful in dealing with our property. Stephanie Hogg is an asset to the company and her friendleness and professionalism shines through! If we ever have a query Stephanie has offered support and advice and passed it quickly onto our landlord or Craig/Donna. Great company and would highly recommend....
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By: Stephanie Hogg
Sep 20, 2013
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Hi Theresa, Thank you very much for your kind review of the service you have received from myself and the team at Hemmings Hanlon Clark. We hope that you will remain a tenant of ours in the future and we are delighted that you would recommend us to others. Thanks again, Stephanie Hogg ...
Sep 17,2013
Minithumbup
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Sep 17,2013
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Agent excellent, kept you up to date regularly with what is going on. The staff were brilliant and always at the other end of a phone....
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By: Craig
Sep 18, 2013
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Hi Claire Thanks for taking the team to leave a review about the service you received from our Sales Team. We were delighted to help sell with the sale of your property and we have since nominated Stephanie for employee of the month as requested :) ...
Sep 07,2013
Minithumbup
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Sep 07,2013
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Had a good experience, although our sale was complicated. Stephanie always kept me informed. And found she went out her way to answer questions....
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By: Craig
Sep 12, 2013
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Hi Laura Thank you for taking time to review our company. We were delighted to assist you in the sale of your property and we are very glad you were happy with the service you received. ...
Sep 06,2013
Minithumbup
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Sep 06,2013
0 people found
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Your agent Stephanie was of the highest standard and kept me informed at all times. She was helpful in every way and made the transition so much easier. All members of staff spoken to on the phone were helpful, but my one small criticism was when calling I did not know to whom I was speaking. My thanks and applause go, once again, to Stephanie for her assistance....
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By: Craig
Sep 13, 2013
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Hi James Thanks for taking time to review our company. I have passed your feedback onto Stephanie and she was delighted to help you with the purchase your new property. We appreciate the feedback you have left and we have now implemented your suggestion. Good Luck in your new home from all at Hemminhs Hanlon Clark. ...
Sep 05,2013
Minithumbup
By:
Sep 05,2013
0 people found
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I would highly recommend hemmings Hanlon and Clark for dealing with the sale of my house again I had regular contact from them and was kept up to date with the sale and also the fees where really reasonable my house sold within 2 weeks what a result ....
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By: Craig
Sep 13, 2013
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Hi Nicola Thank you for taking the time to review our company. Im glad you were happy with the service you received we were only happy to help and it was a pleasure to sell such a lovely and well presented property. Good Luck in your new home from the team at Hemmings Hanlon Clark ...
Aug 30,2013
Minithumbup
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Aug 30,2013
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Excellent service. Highly recommend first class service good feed back a good selection of veiwers. Friendly professional service was really impressed....
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By: Craig
Sep 13, 2013
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Hi Mr Wilson We would juct like to thank you for taking the time to review the service you received from our company and for the kind words. We were very happy to secure a sale on your property and we wish you luck in your new home. Kind Regards The team at Hemmings Hanlon Clark ...
May 31,2013
Minithumbup
Donna hanlon
By:
May 31,2013
1 people found
this helpful
Donna and stephaine contated me on a regular basis in realtion to the offer made on the house and kept me up to date about viewings. Donna also gave great advice. Craig was great about giving advice about putting the house on the market in relation to pictures advice about the price etc. excellant service thanks...
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By: craig
Sep 13, 2013
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Hi Laura Thanks very much for taking time to review our company, we appreciate your feedback and are delighted you were happy with the service you received. Good Luck in your new home. From the team at Hemmings Hanlon Clark ...
Apr 20,2013
Minithumbup
Donna hanlon
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Apr 20,2013
0 people found
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Hemings Hanlon and Clark have managed our two properties as per all agreements made with them. It\'s has been done without fuss or problems. One of the properties has been relent in a very timely manner. Donna or one of her staff always keeps contact, by email or phone. I would not hesitate to recommend their services....
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By: donna
Sep 13, 2013
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Hi Ian Thanks for your feedback and for recommending us to others. We are glad you have had been happy with the service you have received so far and we aim to continue this in the future. Kind Regards The team at Hemmings Hanlon Clark ...
Apr 18,2013
Minithumbup
By:
Apr 18,2013
1 people found
this helpful
I bought and sold with this agent. Very approachable and friendly. Good vibe from agent and viewings, not too pushy which is important. Would highly recommend. Good value also...
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By: Craig
Sep 13, 2013
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Hi Beth We would just like to thank you you for taking the time to review the service you had from our company. We appreciate your kind words and were only happy to help with the sale of your property. Kind Regards From all at Hemmings Hanlon Clark ...
Apr 18,2013
Minithumbup
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Apr 18,2013
1 people found
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A fantastic service from a very professional team. Could not be anymore helpful and would and have recommended them to others....
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By: Craig
Sep 16, 2013
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Hi Evelyn The team at Hemmings Hanlon Clark would like to thank you for taking time to review our company. We are pleased to hear you were happy with ther service you received and thanks again for you recommendation. ...
Mar 28,2013
Minithumbup
Donna hanlon
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Mar 28,2013
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We have always had good service from this Company in connection with the letting of a property. We were given feedback after each viewing and will use them again....
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By: Donna
Sep 16, 2013
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Hi Ann Thank you for taking time to leave such great feedback for our company. We were only happy to assist you. Kind Regards Hemmings Hanlon Clark ...
Mar 26,2013
Minithumbup
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Mar 26,2013
0 people found
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I have had two tenants in the property since we have had the property and both have proven to be excellent tenants. I believe this is due to the vetting work done by Hemmings Hanlon Clark. Any issues which I have had have been minimal and they have been dealt with quickly and professionally. They have carried out inspections when the tenants have been in living in the property and kept me advised of its condition....
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Mar 20,2013
Minithumbup
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Mar 20,2013
0 people found
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staff are always very nice and helpful nothing is a bother for them, professional and efficient will contact owner of property if you have any requests and will contact you asap excellent sevice...
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Mar 19,2013
Minithumbup
Donna hanlon
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Mar 19,2013
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Hemmings Hanlon Clark came recomended from my wifes friend so we decided to give them a call having researched various agents in the town. We were looking for a number of key atributes for choosing a letting agent including efficency, flexability,reliability and property turnaround (i.e how long does a properyt sit empty befoe a tennant is found) as we required a quick turn around with our property having just purchased a house. In calling HHC, Donna came out and was very informative, clear, and...
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Mar 19,2013
Minithumbup
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Mar 19,2013
0 people found
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A very good company to deal with. All enquiries are dealt with timely in a friendly, professonal and efficient manner. As a first time tenant they were, and continue to be, very helpful and easy to talk to....
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Mar 19,2013
Minithumbup
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Mar 19,2013
1 people found
this helpful
I have no hesitation in recommending Hemmings Hanlon Clark. All of the team provide a customer focussed service and are always available to help you through the stressful experience of moving house! I managed to sell my house within a couple of weeks of it going on the market - which is not easy these days!...
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Mar 18,2013
Minithumbup
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Mar 18,2013
0 people found
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My first venture into the property rental market was made easy by using Hemmings, Hanlon Clark. They have dealt professionally with all aspects of my rental and I would not hesitate to use them again. Would recommend to anyone who is looking to let out their property....
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Mar 18,2013
Minithumbup
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Mar 18,2013
1 people found
this helpful
Kept us well informed regarding viewers and good feedback following viewing. Good advice on the procedure following acceptance of offer.Always returned calls promptly....
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Mar 16,2013
Minithumbup
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Mar 16,2013
1 people found
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They have been very good at giving us feedback from the prospective buyers. However there\'s been little activity recently. They would\'ve been rated excellent if there had been more viewers, but over all our experience so far has been very positive....
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Mar 16,2013
Minithumbup
Donna hanlon
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Mar 16,2013
1 people found
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Amazing company who I have recommended to many people, Donna was fantastic, very down to earth and always kept me up to date with every aspect of selling my house. If I ever have to sell a house again I will definitely use Hemmings Hanlon, Clark. 1st rate company, I\'ve used a few others in the past, but wouldn\'t dream of using anyone else. Thank you so much for all your help....
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Mar 16,2013
Minithumbup
By:
Mar 16,2013
1 people found
this helpful
Agent arrived on time to view premises for letting. She gave a fair opinion of property and its potential rental income.She was extremely helpful and curteous at all times and advised me of the documents they would require from me prior to letting. I have spoken to several of the companies employees since putting the let in their hands and have found every one of them to be polite and very helpful. They have found me a tenant and I can honestly say I was informed at every stage of the process...
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Mar 15,2013
Minithumbup
By:
Mar 15,2013
1 people found
this helpful
As a company, these agents were able to provide ALL of the online services I required to sell my house (rightmove, zoopla, etc.), and all of the offline services I was looking for (for sale board, assisted viewings), and yet they were able to do this at a fraction of the cost of ordinary agents. There was just one simple, upfront payment required - none of the sneaky, percentage-driven, after-sales, extortionate fees that give Estate Agents such a bad name. To complete the package - over...
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By: Craig
Sep 16, 2013
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Hi Richard Thank you for taking the time to write such a great review. We are delighted you were happy with the service you received. Kind Regards The team at Hemmings Hanlon Clark ...
Mar 15,2013
Minithumbup
By:
Mar 15,2013
1 people found
this helpful
Hemmings, Hanlon , Clark have been excellent to deal with. Any problem is sorted out very quickly and the are very good at resolving situations that satisfies both the tenant and landlord. They are also very responsive to any queries....
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Mar 15,2013
Minithumbup
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Mar 15,2013
0 people found
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I have found Hemmings Hanlon Clark to be helpful and willing to assist with any issues and discussions with the landlord. Friendly and helpful lot. I would recommend any person who is looking at letting to use this company as I have had a good user experience and obviously recommend them....
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Mar 15,2013
Minithumbup
Donna hanlon
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Mar 15,2013
0 people found
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Donna was recommended to me by another client of hers. She was very friendly and helpful. She was realistic about our rental price and found us a tennent very quickly. They have dealt with everything and it has been great not having to worry about the property. The only reason I have not give an excellent score is because they are poor at sending out their monthly statements. I would definately recommend them to landlords....
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Mar 15,2013
Minithumbup
Donna hanlon
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Mar 15,2013
0 people found
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The service provided by Hemmings Hanlon and Clark has been first class. Whenever I have contacted them they have responded promtly and have been able to quickly solve any problem. They are completely professional and meticulous in all the dealings I have had with them...
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Mar 15,2013
Minithumbup
By:
Mar 15,2013
1 people found
this helpful
All staff that I have dealt with have been extremely polite and professional , and will always call back same day if you have a query. Have used other letting agents in Larkall but Hemmings Hanlon Clark have been far more helpful and professional...
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Mar 14,2013
Minithumbup
Donna hanlon
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Mar 14,2013
1 people found
this helpful
Professional , efficient and extremely helpful when I was left in the lurch by a rogue letting agent . Very approachable and always return my calls or emails....
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Last updated at 9:34 AM 29/07/2016 by donna hanlon

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Last updated at 9:34 AM 29/07/2016 by donna hanlon

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