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Helmores

4.9/5, 757 Reviews
99% Recommended

97% sales valuation accuracy

96% sales fee satisfaction

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Helmores is an old established independent firm of estate/letting agents based in Crediton, a lovely old market town nestling in the picturesque Creedy valley just 7 miles from the cathedral city of Exeter. The firm was established way back in 1699 by William Helmore, and has been passed from father to son fo
r the last 3 centuries (see our history section above). The present day Helmores team comprises of 17 local people, all of whom thrive on providing high levels of customer service and local knowledge. The firm is owned by two local partners Rob Stoyle & Phil Morgan, who adopt a very hands-on hard-working approach, and between them they have over 30 years in the estate agency industry. Naturally we’ve learned a thing or two about the property market over the last 300 years, and this experience enables us provide expert advice on most property related matters, a few of which include: Residential / Commercial sale & rental valuations Comprehensive marketing advice and strategies Advice on how best to present your property Probate and capital gains tax valuation advice Knowledgeable residential planning advice Off-plan valuation advice for developers and self builders Property purchase/acquisition advice Whether you are a buyer, seller, landlord, or tenant, you will find that we are a friendly, honest, and genuinely enthusiastic team of people that really want to help you!
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale97.00%96.00%£28,500£2,450,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
3008623342296160
Areas covered
  • Devon
  • EX1
  • EX16
  • EX17
  • EX18
  • EX19
  • EX2
  • EX20
  • EX4
  • EX5
  • EX6
Address

Helmores
111-112 High StreetCrediton, Devon
EX17 3LF
01363777999

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 18:00
  5. 09:00 - 17:30
  6. 09:00 - 17:00
  7. 10:00 - 14:00
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • Move With Us
  • allAgents Portal
  • OnTheMarket
  • Rightmove
  • ?Zoopla
Social Media
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Latest Properties

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BRANCH ASSET
Mike has been always very ...

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5 Star Review

By : 'Giovanna'
Branch : Crediton, 111-112 High Street
Services : Letting (As a Tenant)
Rent PCM : £995
Would you recommend ? : Yes
Postcode : EX17

21 Aug 2015
People found this helpful0

Mike has been always very professional and helpful, prompt and patient. Finding the right house to rent is not easy for the prospective tenants, but he has helped us through the whole process, from the search to the deal, with great care and ... Read Full Review

Comments (0)Was this helpful?:
My husband and I had a really ...

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4 Star Review
UserName

By : 'Claire'
Branch : Crediton, 111-112 High Street
Services : Sales (As a Vendor)
Sold price : £246000
Would you recommend ? : Yes
Postcode : EX17

18 Aug 2015
People found this helpful0

My husband and I had a really good experience with Helmores. The staff are all friendly, approachable and very accommodating. Our house was valued and put onto the internet in good time, which was down to Ian being super flexible and efficient. Both James and Rona were helpful when it came to ... Read Full Review


What agent could do to change your mind?

Reasonable


Comments on Agent Fees

Reasonable

Comments (0)Was this helpful?:
We were initially in contact ...

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5 Star Review
UserName

UserName

By : 'mackenzie999painting'
Branch : Crediton, 111-112 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes

11 Aug 2015
People found this helpful0

We were initially in contact with Ian Blanchford from Helmores. He was efficient, friendly and definitely on the ball. He advised us what our property was worth and what we should put it on the market for to get people through the door. Within a day of our house going on the market we had viewers ... Read Full Review

Comments (0)Was this helpful?:
Loren was my main point of ...

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5 Star Review
UserName

By : 'Ms'
Branch : Crediton, 111-112 High Street
Services : Sales (As a Buyer)
Sold price : £159500
Would you recommend ? : Yes
Postcode : EX17

28 Jul 2015
People found this helpful0

Loren was my main point of contact throughout the purchase of my property. I was slwsys kept up to date with everything going on, and Loren communicated continually with my mortgage adviser & solicitor. I felt valued as a customer, and thank you very much for all your ... Read Full Review

Comments (0)Was this helpful?:
Both Loren and Amy were ...

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5 Star Review
UserName

By : 'Toby'
Branch : Crediton, 111-112 High Street
Services : Sales (As a Vendor)
Sold price : £200000
Would you recommend ? : Yes
Postcode : EX19

16 Jul 2015
People found this helpful0

Both Loren and Amy were extremely professional throughout both of the sales they negotiated for me, they achieved the best price possible for both properties. I was always kept regularly informed of how the sales were progressing. Well ... Read Full Review

Comments (0)Was this helpful?:
We agreed a sale on our house ...

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5 Star Review
UserName

By : 'VJ'
Branch : Crediton, 111-112 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : EX17

14 Jul 2015
People found this helpful0

We agreed a sale on our house within a couple of weeks after putting it on the market via Helmores. We found all the staff we dealt with helpful and professional. Whilst there are cheaper estate agents we felt we made the right decision to use Helmores as we had already found a house to buy so ... Read Full Review

Comments (0)Was this helpful?:
Very helpful, always great ...

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5 Star Review

By : 'Verena'
Branch : Crediton, 111-112 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : EX17

10 Jul 2015
People found this helpful0

Very helpful, always great communication, kept us informed all the time. Very reliable and friendly. Great service! Thank you very ... Read Full Review

Comments (0)Was this helpful?:
Great communication, kept us ...

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5 Star Review

By : 'Adam'
Branch : Crediton, 111-112 High Street
Services : Sales (As a Vendor)
Sold price : £465000
Would you recommend ? : Yes
Postcode : EX17

7 Jul 2015
People found this helpful0

Great communication, kept us informed every step of the way - communicated with the vendors and fed back any relevant information. Always on hand to answer queries and handled everything efficiently and promptly. Many ... Read Full Review


Comments on Agent Fees

Fine

Comments (0)Was this helpful?:
This was a new build on a ...

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5 Star Review

By : 'Mike'
Branch : Crediton, 111-112 High Street
Services : Sales (As a Buyer)
Sold price : £255000
Would you recommend ? : Yes
Postcode : EX6

7 Jul 2015
People found this helpful0

This was a new build on a small development. We therefore made a number of visits as the build went forward. We were always dealt with very promptly and politely and nothing was too much trouble. I would recommend Amy in particular and helmores in general, and any developer would benefit from the ... Read Full Review

Comments (0)Was this helpful?:
As a buyer, I was very ...

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5 Star Review

By : 'John'
Branch : Crediton, 111-112 High Street
Services : Sales (As a Buyer)
Sold price : £465000
Would you recommend ? : Yes
Postcode : EX17

3 Jul 2015
People found this helpful0

As a buyer, I was very pleased with the way Rona was pro-active in finding out things from the vendors and solicitors and communicating with us so that we were aware of any issues or problems straight away. This is very reassuring when buying a property (in England!) - there are so many ... Read Full Review

Comments (0)Was this helpful?:
Excellent service from ...

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5 Star Review
UserName

UserName

By : 'Mossy'
Branch : Crediton, 111-112 High Street
Services : Sales (As a Vendor)
Sold price : £158
Would you recommend ? : Yes
Postcode : EX17

3 Jul 2015
People found this helpful0

Excellent service from Helmores throughout our sale. All of the staff we dealt with were very helpful, nothing was ever too much trouble. We would highly ... Read Full Review

Comments (0)Was this helpful?:
A really great estate agents! ...

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5 Star Review
UserName

By : 'I'
Branch : Crediton, 111-112 High Street
Services : Sales (As a Buyer)
Sold price : £500000
Would you recommend ? : Yes
Postcode : SW19

2 Jul 2015
People found this helpful0

A really great estate agents! Would definitely recommend, was a pleasure dealing with Helmores, Crediton. They made the process of moving stress ... Read Full Review

Comments (0)Was this helpful?:
A very professional set-up ...

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5 Star Review
UserName

By : 'K&D'
Branch : Crediton, 111-112 High Street
Services : Letting (As a Owner)
Rent PCM : £700
Would you recommend ? : Yes
Postcode : EX17

25 Jun 2015
People found this helpful0

A very professional set-up but with the individual personal touch too. Plenty of appropriate viewings which were arranged to fit in with our other commitments. We have bought, sold and rented out properties through Helmores, always positive ... Read Full Review

Comments (0)Was this helpful?:
The office staff and Ian ...

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5 Star Review
UserName

UserName

By : 'Storeman'
Branch : Crediton, 111-112 High Street
Services : Sales (As a Vendor)
Sold price : £380000
Would you recommend ? : Yes
Postcode : EX17

22 Jun 2015
People found this helpful0

The office staff and Ian Blachford were very welcoming and realistic in their approach to placing our house on the market. It had been agreed that Helmores would carry out the initial viewings and we would support any subsequent viewings. This did not work out as the Helmores representatives for ... Read Full Review


What agent could do to change your mind?

The Scottish policy is much more satisfying, the agent fee is low but any brochure, advertising or other costs are charged separately, thus the seller has more control on the overall costs of the sale and can understand how much effort the agent is putting into selling the property.


Comments on Agent Fees

The Scottish policy is much more satisfying, the agent fee is low but any brochure, advertising or other costs are charged separately, thus the seller has more control on the overall costs of the sale and can understand how much effort the agent is putting into selling the property.

Comments (0)Was this helpful?:
Excellent service from start ...

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5 Star Review
UserName

UserName

By : 'Robin'
Branch : Crediton, 111-112 High Street
Services : Sales (As a Vendor)
Sold price : £165000
Would you recommend ? : Yes
Postcode : EX17

21 Jun 2015
People found this helpful0

Excellent service from start to finish, loads of viewings from the right people, helping me achieve a swift and speedy sale at the price I was hoping for. I would definitely recommend ... Read Full Review

Comments (0)Was this helpful?:
Very helpful with selling my ...

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5 Star Review

By : 'Bryan'
Branch : Crediton, 111-112 High Street
Services : Sales (As a Vendor)
Sold price : £164000
Would you recommend ? : Yes
Postcode : EX17

17 Jun 2015
People found this helpful0

Very helpful with selling my mothers bungalow & gave useful advice with constant updates as to progress. Always friendly & nothing seemed to be too much trouble. Rona's colleague, George, was the initial contact & gave good advice with ... Read Full Review

Comments (0)Was this helpful?:
Being first time buyers, the ...

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5 Star Review
UserName

By : 'Katie'
Branch : Crediton, 111-112 High Street
Services : Sales (As a Buyer)
Sold price : £195000
Would you recommend ? : Yes
Postcode : EX17

17 Jun 2015
People found this helpful0

Being first time buyers, the prospect of purchasing a property was a daunting one. But Helmores and Ian in particular have been brilliant from start to finish in helping us to buy our dream home. Ian kept us up to date and answered any questions we had swiftly and efficiently. Brilliant customer ... Read Full Review

Comments (0)Was this helpful?:
I have found Helmores to be ...

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5 Star Review
UserName

By : 'Mrs'
Branch : Crediton, 111-112 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : EX17

28 May 2015
People found this helpful0

I have found Helmores to be very professional, confident and calm throughout the whole stressful process of selling our house and purchasing our new home! Every query no matter how big or small was always dealt with promptly and they really helped things to go as smoothly as ... Read Full Review

Comments (0)Was this helpful?:
Rona and indeed the whole ...

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5 Star Review

By : 'Margaret'
Branch : Crediton, 111-112 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : EX20

18 May 2015
People found this helpful0

Rona and indeed the whole team at Helmores were wonderful. They kept in touch with me the whole time the property was on the market and nothing was too much trouble for them. They provided me with feedback after each viewing and made the whole process of selling so stress free for me. It has been a ... Read Full Review

Comments (0)Was this helpful?:
I was delighted by the ...

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5 Star Review

By : 'Helen'
Branch : Crediton, 111-112 High Street
Services : Sales (As a Buyer)
Sold price : £329950
Would you recommend ? : Yes
Postcode : EX5

10 May 2015
People found this helpful0

I was delighted by the professional polite and helpful advice, guidance and service provided by Rona. Indeed after we pulled out of a previous purchase via Helmores, we went back and waited for another property to come on the market and insisted on dealing with Rona. Accurate and timely responses ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance, speak to us. The staff and partners take all complaints seriously. Should it need to be escalated, our full complaints procedure will be made available on request.

Last updated at 1/8/2016, 4:48:18 AM by allAgents

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