Since we have opened we have made a dramatic impact on the market by our advertising, marketing and commitment to service excellence.
Hearnes Estate Agents

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Properties for Sale
Properties to Rent

“Best move ever...”

Sep 03,2018
Minithumbup
By: 'Jenny'
Sep 03,2018
0 people found
this helpful
I have moved many times but never received such attentive and emphatic service as I have this time from Hearnes. From start to finish we enjoyed a 5 star service, thank you...
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Comment on agent fees
Good value for the service received
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“Market Appraisal followed by Harrassment...”

Aug 31,2018
Minithumbdown
By: 'Seller in Ringwood'
Aug 31,2018
1 people found
this helpful
I had a market appraisal by Hearnes Ringwood. When I went on with another agent Hearnes sent me emails asking me why and how they could do so much better. At first I was taken in by it. When I changed agent they did it ...
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Comment on agent fees
They claim to provide a service that that is better than other agents (really?) and have a fixed fee.
Was this helpful? Yes
By: anthony holtom
Sep 03, 2018
View all comments (1)
We are very sorry to learn that you feel this way, your comments have been noted, and your details removed from the office. This is a completely isolated matter, in which we believe Hearnes have acted professionally and appropriately. Hearnes offer a free market appraisal service, much like our competitors, but uniquely, and on the basis, that we are offering market leading advise based on a wealth of our own comparable evidence and experiences in the current local market. We would not be a ...

“Absolutelt terrible , no feed back , no communication. I would advise anyone thinking of selling do your homework and do not go to Hearnes !!!...”

Aug 07,2018
Minithumbdown
By: 'Marnie'
Aug 07,2018
0 people found
this helpful
They were terrible , lack of communication even after requesting feed back on numerous occasions , not letting us know if Viewings were going to be late or even that we had a viewing on one occasion . Would definitely not recommend them . Ringwood branch...
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Comment on agent fees
Rip off for the service
Was this helpful? Yes
Feb 08,2017
Minithumbdown
By: 'customer'
Feb 08,2017
3 people found
this helpful
Another bad experience using Hearnes Estate Agents for the sale of a property . Rude staff, arriving unannounced with prospective clients, unable to provide regular updates. Formal complaint submitted but not resolved and still required letter to Obudsman. Strongly recommend using another estate agent or just ...
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Comment on agent fees
Average
Was this helpful? Yes
Oct 19,2013
Minithumbdown
By: 'Caveat Emptor'
Oct 19,2013
12 people found
this helpful
I have just wasted many thousands of pounds wrestling with issues that were identified during the buying process! I was looking to buy a "new house" in post code BH24 3LD, ( look it up on Rightmove, £950k! ) that the agent advertised as &...
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What agent could do to change your mind?
Not misrepresented the property through wrong and misleading statements.
Attached Files
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Jul 31,2013
Minithumbdown
By: 'Pw'
Jul 31,2013
5 people found
this helpful
After securing our custom, never felt like Hearnes put any effort into selling our home. The details were a shambles, we received no communication with them and they did not contact us when expected....
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What agent could do to change your mind?
Produced the kind of property details that we had expected and done some marketing!
Attached Files
Was this helpful? Yes



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Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Hearnes Estate Agents

Individual Branch Awards


Bournemouth
2 Old Library House, 4 Dean Park Crescent, Bournemouth BH1 1LY
(0)
Ferndown
390 Ringwood Road, Ferndown BH22 9AU
(2)
Office 1
122 Old Christchurch Road, Bournemouth BH1 1LU
(0)
show all branches (6)
Office 2
16 Victoria Road, Bournemouth BH22 9HZ
(0)
Office 3
52-54 High Street, Bournemouth BH24 1AG
(4)
Wimborne
The Quarterjack, 6 Cook Row, Wimborne BH21 1LB
(0)


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