Hastings International
3.4/5, 136 reviews
63% recommended
91% sales valuation accuracy
98% sales fee satisfaction
59% lettings valuation accuracy
57% lettings fee satisfaction



Property Features

Hastings International are a premier London estate agency, specialising in the sale of homes and developments in the South Bank of London, The London Docklands, SE1, Bermondsey and more. show more Hastings International are a premier London estate agency, specialising in the sale of homes and developments in the South Bank of London, The London Docklands, SE1, Bermondsey and more.

...left to get your reviews in for the
2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 98% £275,000 £800,000
Lettings 59% 57% £320 £3,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
14 7 24 29 21 0 24 1 3 13
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NAEA ARLA NALS DPS TDS
Latest Properties

No Properties

“We would like to say thank you so much to Ale......”

Share on :
Jun 17,2021
Minithumbup
Alexa
By: 'Catherine'
Jun 17,2021
0 people found
this helpful
We would like to say thank you so much to Alexa Fradd for helping us from the inquiry to referencing and up to the viewing and follow us now regarding the property fixing and all the updates she's very approachable , professional and accomoding anytime i ...
read full review
Was this helpful? Yes

“Nightmare as a tenant. Got along well with th......”

Share on :
Jan 13,2021
Minithumbdown
By: 'Chris Johann'
Jan 13,2021
1 people found
this helpful
Nightmare as a tenant. Got along well with the Landlord but even he wanted to change agences. Louise has been incompetent, petty and slow....
read full review
Was this helpful? Yes

“I am a landlord and have had to try to interv......”

Share on :
Sep 14,2020
Minithumbdown
By: 'Rowan'
Sep 14,2020
2 people found
this helpful
I am a landlord and have had to try to intervene to stop Hastings overcharging my tenant - trying to pass on the blame and cost for a mistake they made. It's been a month and half a dozen emails and I still haven't heard ...
read full review
Was this helpful? Yes

“THINK TWICE, AND DONT WORK WITH THESE PEOPLE...”

Share on :
Jan 02,2020
Minithumbdown
By: 'sefik'
Jan 02,2020
0 people found
this helpful
THEY ARE THE WORST OFFICE. THEY RENTED THE FLAT, WHICH I PAID FOR THE RESERVATION DEPOSIT, TO ANOTHER PERSON, AND DID NOT INFORMED ME ABOUT THIS. DONT WORK WITH THESE PEOPLE...
read full review
Was this helpful? Yes

“Booked a viewing to see a flat advertised at ......”

Share on :
Nov 03,2019
Minithumbdown
By: 'Simona'
Nov 03,2019
2 people found
this helpful
Booked a viewing to see a flat advertised at £315pw. During the viewing the agent says that the rent actually is £325pw and the one advertised at £315pw was taken. After the viewing the agent gave me a piece of paper to fill in if ...
read full review
Was this helpful? Yes

“Didn't bother to show up...”

Share on :
Jul 14,2019
Minithumbdown
By: 'Martin'
Jul 14,2019
2 people found
this helpful
Hastings International, London Bridge - made an appointment to value my flat and they didn't bother to show up. If they can't make one appointment, how can they expect me to trust them to manage my property? Terrible service and wasted my time....
read full review
Was this helpful? Yes

“Negligent agents...”

Share on :
May 03,2019
Minithumbdown
Stephan
By: 'New2London18'
May 03,2019
2 people found
this helpful
We rented from them a very expensive yet beautiful apartment which was riddled with issues. The worst was that we had NO heating and intermittent hot water all of Dec - Feb which meant the apartment was freezing. On top of that, the cooker, the ...
read full review
Comment on agent fees
Very expensive.
Was this helpful? Yes

“Expensive and useless...”

Share on :
Mar 19,2019
Minithumbdown
By: 'Anonymous'
Mar 19,2019
1 people found
this helpful
Expensive fees but we're useless as soon as we moved in. Several changes to property manager that we were never kept updated about. Ignore emails for weeks and don't ever actually put queries forward to landlord....
read full review
Comment on agent fees
Expensive and random charges sporadically without explanation.
Was this helpful? Yes

“Useless. Don't bother...”

Share on :
Mar 02,2019
Minithumbdown
zenna
By: 'Andrew'
Mar 02,2019
2 people found
this helpful
She canceled the viewing because she didn't have keys to enter the flat??? Not sure why you charge £700 in fees. You wasted half of my day which I'm not gonna get back. At least speak to the current tenant that you'll have viewings that day. ...
read full review
Comment on agent fees
Very high fees. £700 and and very poor service.
Was this helpful? Yes

“Will never rent with them again...”

Share on :
Feb 05,2019
Minithumbdown
By: 'GS'
Feb 05,2019
3 people found
this helpful
- Zero assistance from their property managers. Took 3 months to repair a broken window in winter, despite chasing on a daily basis. They were only responsive when I found the landlady's email address on Google and emailed her directly... - It's taking over 2 months to get ...
read full review
Was this helpful? Yes

“Money never refunded...”

Share on :
Jan 30,2019
Minithumbdown
By: 'Anonymous'
Jan 30,2019
1 people found
this helpful
Paid 2 weeks worth of deposit and despite referencing has been successful, we were not allowed to move into the apartment due to new requirements from the agent. Have never received deposit money back despite not being allowed to move in by agency. I have sent ...
read full review
Was this helpful? Yes

“Worst agent in London AVOID...”

Share on :
Dec 18,2018
Minithumbdown
By: 'Upset'
Dec 18,2018
1 people found
this helpful
As per title, worst letting agent In London. Problems from day one (starting with a move date being delayed by poor service at their end), took 3 months to fix a shower, despite constant chasing and encouragement, and no apologies / compensation. Never received check in report, ...
read full review
Comment on agent fees
Not sure how they justify charging fees given service.
Was this helpful? Yes

“I GOT MY MONEY BACK BUT HOW MUCH TIME LOST...”

Share on :
Dec 03,2018
Minithumbdown
zenna
By: 'rdc'
Dec 03,2018
1 people found
this helpful
This is a long story, lasting about 20 days, after that finally I got all my money back. - We arranged a viewing of a flat in Willesden Green with Zenna. - The viewing was at 2.30pm: me and my girlfriend arrived there after more than 1...
read full review
Comment on agent fees
crazy high
Was this helpful? Yes

“Very good...”

Share on :
Nov 12,2018
Minithumbup
By: 'Miriam'
Nov 12,2018
1 people found
this helpful
Lee gave great support. He was available, responsive and knowledgeable. Thanks Lee for enabling us to get the transaction completed so professionally...
read full review
Was this helpful? Yes

“Thieves...”

Share on :
Sep 11,2018
Minithumbdown
Maglin
By: 'Prashant'
Sep 11,2018
2 people found
this helpful
DO NOT TRUST THIS COMPANY!! They agreed on an offer on certain conditions and then a few days later change conditions and refuse to give back deposit for changes that they have made on renting conditions!!...
read full review
Comment on agent fees
WORST
Was this helpful? Yes

“Massive help on selling house with crappy solicitors...”

Share on :
Jul 27,2018
Minithumbup
Nicola
By: 'ChrisW'
Jul 27,2018
0 people found
this helpful
I was selling my house remotely in Rotherhithe in order to pay for a house in Amsterdam. The solicitors were dragging their feet, finding problems, and I was worried I was going to have to pay for a bridging loan for my house in Amsterdam ...
read full review
Comment on agent fees
Average I think
Was this helpful? Yes

“SHOCKING DO NOT USE...”

Share on :
Jul 19,2018
Minithumbup
By: 'Greg'
Jul 19,2018
1 people found
this helpful
If you're surfing the net trying to work out whether to use Hastings, let me save you several hours or pain and a lot of wasted money. In no circumstances never deal with Hastings, who are a bunch of crooks. Astronomical fees, rude staff, enormous ...
read full review
Comment on agent fees
Worse I've ever used.
Was this helpful? Yes

“Efficient and professional service...”

Share on :
Jul 13,2018
Minithumbup
Nicola
By: 'James'
Jul 13,2018
0 people found
this helpful
I recently purchased a property through Hastings International and found Nicola's service to be both professional and personable. Nicola was helpful throughout the whole process. At viewing stage she demonstrated good knowledge of the property and was able to answer most of my questions; and ...
read full review
Was this helpful? Yes

“DO NOT TRUST THEM!...”

Share on :
Jun 08,2018
Minithumbdown
By: 'Young'
Jun 08,2018
0 people found
this helpful
I am extremely disappointed about Hastings. They lied to us from the very beginning and DID NOT PROTECT OUR MONEY. We wanted to purchase with the Help to Buy scheme only. We went to visit this flat of which we were in love with and ...
read full review
Was this helpful? Yes

“Waste Of Time...”

Share on :
May 15,2018
Minithumbdown
By: 'Ell'
May 15,2018
2 people found
this helpful
My girlfriend and I booked the day off work to look at 2 properties. Both of which were arranged by Hastings International. For both properties we made it clear to two separate Hasting's employees that we were looking for properties on the Help to Buy Scheme. ...
read full review
Comment on agent fees
Irrelevant
Was this helpful? Yes

“Shocking...”

Share on :
Apr 05,2018
Minithumbup
By: 'E0181'
Apr 05,2018
0 people found
this helpful
I'm still completely dumbfounded . I would never want to write a review like this but I'm fuming over my ordeal with Hastings International. They had me pay a holding fee to take a room off the market, only to be told 1 hour later that the ...
read full review
Was this helpful? Yes

“Very Professional and reliable, Dalan made us feel at ease ......”

Share on :
Jan 31,2018
Minithumbup
Stevie
By: 'Lulu'
Jan 31,2018
0 people found
this helpful
Very Professional and reliable, Dalan made us feel at ease and helped throughout the entire flat hunting process. Literally no problems, only smooth transition. We rented through Hastings Rotherhithe branch twice already and Dalan was always there to assist! Stevie, what a gem! Literally the ...
read full review
Comment on agent fees
Fees just like everywhere, they don't hide anything and let you know about the potential costs from the very start.
Was this helpful? Yes

“I recently rented a flat from Hastings and would not ......”

Share on :
Jan 29,2018
Minithumbdown
Sal
By: 'JDSJ17'
Jan 29,2018
1 people found
this helpful
I recently rented a flat from Hastings and would not recommend ever using them again. They are rude, threaten you with a withdrawal for asking questions with regards to the tenancy and their fees are astronomical. Almost £1000 in fees to take a flat and their ...
read full review
Comment on agent fees
The fees were astronomical, 30% higher than the average and not justified at all.
Was this helpful? Yes

“Sandra Rosenberger is a great agent: she is helpful, clear, ......”

Share on :
Jan 05,2018
Minithumbup
Sandra
By: 'Paul'
Jan 05,2018
0 people found
this helpful
Sandra Rosenberger is a great agent: she is helpful, clear, prompt with her responses, kind, and courteous. I have really appreciated working with her....
read full review
Was this helpful? Yes

“Maglin was an absolute superstar throughout the whole process! Quick, ......”

Share on :
Dec 12,2017
Minithumbup
Maglin
By: 'Dan'
Dec 12,2017
0 people found
this helpful
Maglin was an absolute superstar throughout the whole process! Quick, efficient, knowledgeable and very polite. An absolute pleasure and delight to deal with. Thank you!...
read full review
Was this helpful? Yes

“Honestly this entire process has been a disaster. I don't ......”

Share on :
Dec 07,2017
Minithumbdown
By: 'Amanda'
Dec 07,2017
0 people found
this helpful
Honestly this entire process has been a disaster. I don't understand the point of having an agency help you when they don't ever advocate for you with the landlord. We looked into moving into this place because there were furnishings. We aren't in London for ...
read full review
Comment on agent fees
Horrible.
Was this helpful? Yes

“Amazing experience and smooth process, everyone is really helpful. Lettings ......”

Share on :
Dec 06,2017
Minithumbup
Maglin
By: 'Aaliyah'
Dec 06,2017
0 people found
this helpful
Amazing experience and smooth process, everyone is really helpful. Lettings team found us our perfect home. Thank you so much....
read full review
Was this helpful? Yes

“Maglin and Sharon are absolute darlings, they have been very ......”

Share on :
Dec 05,2017
Minithumbup
Maglin
By: 'Phionah'
Dec 05,2017
0 people found
this helpful
Maglin and Sharon are absolute darlings, they have been very helpful. They are always available to answer any of our questions as well as being proactive. we would not have been able to move into our Flat without their help. Thank you so much, Ladies!...
read full review
Comment on agent fees
good
Was this helpful? Yes

“We found them professional and helpful throughout the whole process. ......”

Share on :
Nov 03,2017
Minithumbup
By: 'C'
Nov 03,2017
0 people found
this helpful
We found them professional and helpful throughout the whole process. We had initially considered an online only estate agent mainly because of the cost, but they more than justified their fee by getting us multiple, serious offers within only a couple of days, helping with ...
read full review
Comment on agent fees
Their fees are failry typical for high street estate agents and at the start of the process, the fees seem a lot, but by the end, with hind sight they are more than worth it and we wouldn't do it differently.
Was this helpful? Yes
By: Sandra
Nov 03, 2017
View all comments (1)
Thank you so much Chris, we appreciate your kind words. It was a pleasure working with you - please don't hesitate to contact us if you need anything. Good luck with your move to your new home! ...

“Dalan swiftly assisted me in finding my ideal property, he ......”

Share on :
Oct 26,2017
Minithumbup
By: 'HappyMover'
Oct 26,2017
1 people found
this helpful
Dalan swiftly assisted me in finding my ideal property, he was very helpful from the start. With his expertise it made the process easy from start to finish, we had a tight deadline and Dalan helped us through every step to ensure we could move ...
read full review
Comment on agent fees
Fair compared to other agents
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:13 PM 19/01/2016 by Tim Reinardy

Awards won by Hastings International

Regional Awards won by Hastings International

Individual Branch Awards



Find the Best Agent to
Sell or Rent Your Home