• Tim Reinardy
    Tim Reinardy
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    Dalan Ismet
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    Anca Vaida
  • Megan Cutforth
    Megan Cutforth
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    Stephan Daniel
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    Olivia Duvenhage
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    Bobby Perfect
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    Aydin Aykiran
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    Zack Dennington
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    Dora Kiss
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    George Collins
  • Ben Daines
    Ben Daines
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    Chloe Dowling
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    Mark Porter
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    Denise McCabe
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    Thomas Backlog
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    Laura Hatton
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    Rytis Cesna
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    Natasha Meade
Hastings International are a premier London estate agency, specialising in the sale of homes and developments in the South Bank of London, The London Docklands, SE1, Bermondsey and more.
 
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Properties for sale
Properties for rent
Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
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Tim carried out a very much needed professional and management service for his clients the joint Receivers of the property...
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Comment on agent fees
A most competitive fee structure gladly agreed.
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Dec 02,2016
Minithumbup
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Dec 02,2016
0 people found
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This is the first time we connect to Hastings for letting at Stratford TIQ. The services provided by Bobby Perfect and his team are swift and excellent. They followed up some remaining decorations, A win-win contract was negotiated and secured in matters of days, thus we do not have to be suspended in a long waiting. This should be the beginning of a long and sweet cooperation....
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Comment on agent fees
Excellent
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Nov 21,2016
Minithumbup
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Nov 21,2016
0 people found
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Laura Hatton was a delight! Helpful and efficient. 5 stars all the way. I was buying my first property which is pretty stressful and she made the whole thing a lot less painful!...
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Nov 13,2016
Minithumbup
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Nov 13,2016
0 people found
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We had arrived from overseas a few days before stumbling into Hastings International office at Borough High Street. It was the end of a long cold wet day and we were exhausted. Megan Cutforth sat us down, explained how the leasing system worked and commenced organising our apartment. Our application was probably more complicated than normal as we had no address, no bank account and no credit rating, but Megan pursued these essentials so that we were able to move in just four days after first...
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Comment on agent fees
No comment, as assume they are standard.
Was this helpful? Yes
Nov 10,2016
Minithumbup
By:
Nov 10,2016
0 people found
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found a property to purchase through Hastings and from viewing to completion the agent keep me fully updated throughout and helped me with any questions I had as I was a first time buyer. there were some delays although not the agents fault but to do with property and the seller themselves but again no one individually was at fault and Ayden kept pushing and pushing to get it the process finished for me quickly. even the solicitor he recommended to me was fantastic and I will be using her again....
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Comment on agent fees
GOOD
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Oct 30,2016
Minithumbup
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Oct 30,2016
0 people found
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Megan was very helpful and punctual on my initial viewing, she offered other properties that were in my price range for me to consider. I was kept updated throughout the whole process and my move from outside of London went very smoothly. A big thank you to Rytis who helped keep me updated on my referencing when Megan was not available....
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Oct 28,2016
Minithumbup
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Oct 28,2016
0 people found
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Megan was very friendly and informative with regards to finding our perfect home and moving into the property. I would definitely rate it a 5* service....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
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very helpful and react fast work efficiency She was patient to explain everything to me. And gives me lots of useful information....
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Oct 27,2016
Minithumbup
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Oct 27,2016
0 people found
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Super Efficient, well informed, punctual and Friendly. Inspired confidence in your company, a great asset. Made the experience for searching for a flat a pleasure not a chore,...
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Comment on agent fees
well earned / reasonable.
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Oct 23,2016
Minithumbdown
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Oct 23,2016
0 people found
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I received an exceptional service from Rytis. Dealing with him has definitely been my most pleasant experience when renting a property especially when it comes to updates, super-fast responses and genuine interest of client needs! I do no like to waste my time, I don't believe anyone does so his honesty and transparency got him a quick deal and me an amazing flat which I was looking for. When you call Hastings, I would suggest you speak to Rytis - professional, polite and dedicated individual. F...
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Comment on agent fees
reasonable
Was this helpful? Yes
Oct 15,2016
Minithumbdown
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Oct 15,2016
1 people found
this helpful
Absolutely spot on with the other bad reviews. He was late as mentioned by other reviewers and was accepting all requests I had initially. But beware as this is only until you agree and sign. This office has a form that if you sign then anything you leave out cannot be discussed or requested afterwards. By the way, the office is not making any questions or asking the landlord of any of your requests until you sign the following: The following is a final and definitive list of all conditions y...
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Comment on agent fees
Bad
Was this helpful? Yes
Oct 02,2016
Minithumbdown
By:
Oct 02,2016
1 people found
this helpful
- Lied continuously about the situation with our renting offer - Was late to some appointments - Didn't showed up at all to some appointments Overall employed suspicious sales practices. As other reviews suggest, this person is dangerous and so is this agency. I contacted the agency's director to discuss this gentleman's behaviour, he then decided not to trade with us because we accused them for being a possible scam, even though some of their behaviour suggested they could be one....
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Comment on agent fees
We are awaiting for a refund which they verbally said we qualify for.
Was this helpful? Yes
Sep 22,2016
Minithumbdown
By:
Sep 22,2016
1 people found
this helpful
Having left our tenancy which was managed by Hastings International, I can confirm that I've never had such a bad experience wtih an Estate Agent. We are currently awaiting our deposit back which is now almost three months overdue. This was being handled by the office I've flagged in this review, the local team were ok but not great. We originally disputed the agency who asked us to maintain money for a deep clean. We had already had this carried out and when reviewing the property the inven...
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Comment on agent fees
The fee's for this agent are well above all other agents that I have been with before. They like to add on as much as they can to the per person fees to make a tidy profit, most notably the fee for tenant references at £60pp.
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Sep 13,2016
Minithumbdown
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Sep 13,2016
2 people found
this helpful
Worst experience I ever had in terms of renting. Almost impossible to reach, says one thing and does other. Be careful....
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Sep 06,2016
Minithumbdown
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Sep 06,2016
3 people found
this helpful
Despite very rarely writing reviews (and particularly non-positive ones), I have to say my experience with this letting agent has been so horrendous that I was prompted to search for this website and put down these words. I couldn't agree more with some of the reviews here, especially those on their unresponsiveness and in contrast, eagerness when it comes to charging money. Our flat essentially had a broken thermometer and microwave which I had raised to their management team for, guess what, 6...
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Was this helpful? Yes
Aug 24,2016
Minithumbup
By:
Aug 24,2016
1 people found
this helpful
Excellent service. always looked tater me and responded promptly to my many emails whilst my property was being sold. Thank you....
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Comment on agent fees
Acceptable!
Was this helpful? Yes
Aug 02,2016
Minithumbdown
By:
Aug 02,2016
2 people found
this helpful
Unprofessional. Non reliable. I have arranged a viewing and called multiple times to get a text confirmation (they have got my contact details totally wrong it turned out after a third call) having got the confirmation finally on the day of the viewing i have travelled for an hour to bermondsey and received a text message about cancellation 4 min before the viewing was schedule to take place...
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Comment on agent fees
N/A
Was this helpful? Yes
Jul 27,2016
Minithumbdown
By:
Jul 27,2016
3 people found
this helpful
After over a month of waiting for deposit it still has not cleared into bank account. Inventory matched the check in inventory and so there was no reason to keep the deposit for this length of time. Staff were extremely rude on the phone and lied in emails. Also ignored email requests for updates on the situation and stalled by asking for details over and over again.Ethel Jetta, the woman dealt with on the phone being the worst in terms of telephone manner. Mark Porter also being incompetent at...
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What agent could do to change your mind?
high.
Comment on agent fees
high.
Was this helpful? Yes
Jul 15,2016
Minithumbup
By:
Jul 15,2016
1 people found
this helpful
Rented out a new build apartment in Lewisham. Bobby and the team in the back office were responsive, efficient and easy to work with and we are happy with the outcome. I would definately use Hastings again or recommend others to do so and this comes with 25 years of experience renting out properties in London and elsewhere....
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Comment on agent fees
Good value.
Was this helpful? Yes
Jul 13,2016
Minithumbup
By:
Jul 13,2016
0 people found
this helpful
Ben is the perfect agent, he has the ability to understand well his client's needs and propose the right selection of properties. He offers an excellent and attentive service without being pushy. Highly recommended!...
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Was this helpful? Yes
Jul 11,2016
Minithumbup
By:
Jul 11,2016
1 people found
this helpful
Bobby Perfect, my agent, knows his work scope. Other agencies are over priced for what they do and sometimes working very slow or slow processing. Bobby found me a great tenant without me having to fly to London. I hope we keep up the good business here....
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Comment on agent fees
Agent's fees is much more reasonable than other agencies. If you can manage the property yourself then you'd save a lot on other agencies fees.
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Jul 06,2016
Minithumbup
By:
Jul 06,2016
0 people found
this helpful
Prompt and efficient respond. quite detail in his work and understand his job scope well. responsible and confident in his commitment....
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Comment on agent fees
good, fair.
Was this helpful? Yes
By: George Collins
Jul 06, 2016
View all comments (1)
Thank you for your comments Mr. Wong. I hope to work with you again.....
May 26,2016
Minithumbup
By:
May 26,2016
0 people found
this helpful
I recently bought a flat through Hastings. After very bad experiences with other agencies some of which even resorted to lies it was refreshing to be able to deal with professional people who do not treat you like an idiot. Working with Aydin was such a pleasant experience, even though we never met. He made sure the whole purchase process went smoothly, found ways to resolve issues that came up and I didn't even need to fly to London. I would do more business with Hastings and Aydin again....
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Apr 30,2016
Minithumbup
By:
Apr 30,2016
1 people found
this helpful
Hastings's acted very quickly to our request most of the times and very responsive. They are always there to pick up the calls or return calls on the same day. The team are very friendly and was never aggressive in expecting us to make any decision regarding the purchase...
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Comment on agent fees
The agent fees are reasonable. We are now using Hastings as our letting agents on the property we purchased from them
Was this helpful? Yes
By: Tim reinardy
May 25, 2016
View all comments (1)
Dear Kevin, Thank you so much for your kind comments, we appreciate your continued business, we also note you have only given Hastings a 2 start rating out of the possible 5 and would ask you to request this be change to a level in line with your excellent review. This will be greatly appreciate. Kind regards Tim....
Apr 27,2016
Minithumbup
By:
Apr 27,2016
0 people found
this helpful
I had and let and sold my property through Hastings International recently, I have found them to be very professional, efficient and helped me throughout the process to achieve a close on the sale. They worked hard to find me a serious buyer, one sale fell through and they used their initiative to find another buyer asap and a better sale price. I was extremely happy with their service and level of professionalism at all times....
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Comment on agent fees
Very Good
Was this helpful? Yes
Apr 14,2016
Minithumbup
By:
Apr 14,2016
0 people found
this helpful
Ben was really helpful, who helped me find the right place in an adequate time frame as well as providing a 5 star service, would recommend to anybody and as a first choice....
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Was this helpful? Yes
Apr 13,2016
Minithumbup
By:
Apr 13,2016
0 people found
this helpful
Tim provide a personal service which was very much valued and was a great help in driving the transaction through in good time....
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Was this helpful? Yes
Apr 08,2016
Minithumbup
By:
Apr 08,2016
0 people found
this helpful
Tim Reinardy was very helpful from when we first met him.As we live in Cumbria Tim was àble to help us find the necessary people such as house clearance.We were kept well informed and we are pleased with the service....
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Comment on agent fees
The fee negotiated was reasonable.
Was this helpful? Yes
Mar 31,2016
Minithumbup
By:
Mar 31,2016
8 people found
this helpful
EXTREMELY UNPROFESSIONAL!! We have fought for months to get water damages repaired in the property and we found out that the landlord had not been informed at all. Although we paid the rent and all the fees in time, we were never refunded for for the lack of utilities. Our complaints were never heard and we got to the point were our calls and email were also ignored. We are particularly disappointed by the unprofessional work of the management team for lettings. We felt ignored, violated and bu...
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Comment on agent fees
Bad
Was this helpful? Yes
Mar 21,2016
Minithumbup
By:
Mar 21,2016
0 people found
this helpful
Tim and George sold our flat quickly and an excellent price.They were very reactive and nice. One thing was not great, they told me I could leave a sofa in the flat and would remove it. They probably forget about it, so I had to pay the buyer who removed it...
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Comment on agent fees
Very good
Was this helpful? Yes

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Review statistics

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Job vacancies

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Agent Fees

No fees set.
Last updated at 2:13 PM 19/01/2016 by Tim Reinardy

Complaints Procedure

No procedure set.
Last updated at 2:13 PM 19/01/2016 by Tim Reinardy

Awards won by Hastings International

Individual Branch Awards

Firm rankings



London Bridge
42 Borough High Street, London SE1 1XW
(19)
Office 2
Saffron Wharf 18-20 Shad Thames,, London SE1 2YQ
(5)
Rotherhithe
167b Rotherhithe Street, London SE16 5QW
(56)

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