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HARVEY SCOTT fully recognises that over the last few years the industry as a whole has suffered from poor customer service with possibly the poorest record of any service industry for communication!
Read full description...HARVEY SCOTT fully recognises that over the last few years the industry as a whole has suffered from poor customer service with possibly the poorest record of any service industry for communication!
Harvey Scott is one of the only Agents at present to offer a full written agenda upon instruction of not just how we intend marketing and selling your home to achieve it's true fair market value but also how we intend keeping all parties concerned fully updated with the ongoing sale from instruction to completion! We will even help arrange moving if a client requires us too!
 
www.harveyscott.co.uk Properties for sale
Properties for rent
Nov 23,2017
Minithumbup
Zoe Birch
Helen Grieve
By: 'Claire'
Nov 23,2017
0 people found
this helpful
Many thanks to the team at Harvey Scott for dealing with my recent house purchase. We dealt with Zoe for the viewing and initial offer stage and Helen who progressed our sale. Good, speedy communication throughout and sterling effort from Helen who worked very hard chasing all the parties involved in order to get us to completion. Thank you....
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 02,2017
Minithumbup
Emily
By: 'Emily & Aaron'
Nov 02,2017
0 people found
this helpful
I would like to say a big thankyou to the Harvey Scott team at Davenport! Especially Helen and Jamie who helped make the sale of my house a very easy and stress-free process. They were on the ball with everything and were a pleasure to deal with. I also received a lovely bunch of flowers on completion which made my day!...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 20,2017
Minithumbup
By: 'Alison'
Oct 20,2017
0 people found
this helpful
I have rented through Harvey Scott for over 12 years and during that time the staff have been brilliant. Any problems have been sorted straight away and they are always helpful and ring you back! It has been a pleasure dealing with you over this time. Thank you...
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Comment on agent fees
Not really applicable
Was this helpful? Yes
Oct 19,2017
Minithumbup
Jamie Bonner
Helen Grieve
By: 'Steven'
Oct 19,2017
0 people found
this helpful
Superb service from start to Finish Jamie Bonner was very helpful and we were impressed by her sound knowledge and expertise, And the sales progression overseen by Helen Grieve was just as smooth with constant updates and good communication between all parties involved. We would highly recommend this company to anybody...
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Comment on agent fees
We found the fixed fees very fair.
Was this helpful? Yes
Oct 10,2017
Minithumbup
Helen Grieve
By: 'Mr Aziz'
Oct 10,2017
0 people found
this helpful
Helen provided excellent customer service and was extremely proactive throughout the sales process. There were many hiccups along the way - all down to the buyers I might add - but throughout this Helen kept plugging away to get quicker responses from the solicitors and kept me updated throughout. Thanks so much for all your help Helen - you are a star....
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Comment on agent fees
Standard industry fees
Was this helpful? Yes
Oct 10,2017
Minithumbup
Helen Grieve
By: 'Alan Moores'
Oct 10,2017
1 people found
this helpful
Purchased a property through this branch and encountered problem after problem. However nothing was too much for Helen and her team, she was so good the solicitor should have paid her. Top lady top agent, many thanks again....
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Was this helpful? Yes
Oct 06,2017
Minithumbup
James Sherratt
By: 'Adrian'
Oct 06,2017
0 people found
this helpful
Advice was great the price was set correctly and the tenants where found and moved in efficiently. smooth transaction. The sales and publicity was great...
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Comment on agent fees
OK
Was this helpful? Yes
Oct 03,2017
Minithumbup
Helen Grieve
Zoe Birch
By: 'Jackie E.'
Oct 03,2017
0 people found
this helpful
I bought through Harvey Scott in Davenport and Zoe and Helen could not have been more helpful and professional. Always friendly, always prompt in responding and understanding and accommodating when needed. Helen went above and beyond the call of duty with after care, sending a locksmith to us after I'd managed to leave the keys in the new house - thank you Helen! An excellent agent, and can't recommend highly enough....
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Comment on agent fees
N/A
Was this helpful? Yes
Sep 27,2017
Minithumbup
Helen Grieve
By: 'KW'
Sep 27,2017
0 people found
this helpful
Helen gave me regular updates, was extremely helpful and always answered any questions I had in a timely manner, she was approachable and professional at all times....
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Comment on agent fees
I was buying a property so fees were not applicable
Was this helpful? Yes
Aug 29,2017
Minithumbup
Helen Grieve
By: 'Johnny'
Aug 29,2017
0 people found
this helpful
Helen was fantastic this purchase was agreed in November 2016 and only just completed at the end of August 2017. She regularly updated me on the progress and knew what she was talking about....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 29,2017
Minithumbup
Zoe Birch
Helen Grieve
By: 'Ric'
Aug 29,2017
0 people found
this helpful
Had to deal with a lot of estate agents during buying and selling this year. The service from Harvey Scott was easily the best, most professional and the friendliest. I wouldn't use anyone else, and have no hesitation in recommending them to anyone. A 5 star service !...
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Comment on agent fees
Good, not fixed.
Was this helpful? Yes
Aug 11,2017
Minithumbup
Helen Grieve
Rachel Revington
By: 'Lyndsey R'
Aug 11,2017
0 people found
this helpful
Harvey Scott were the agents for the vendor of the house we were buying. Our own agents were Purple Bricks, and although they did save us money it is very evident that you get what you pay for with estate agents. Rachel conducted our viewing and negotiations, and was professional, helpful and refreshingly not a pushy salesperson. Helen handled the sale through to completion and worked extremely hard to ensure that the sale was moving and completed before the deadline set further up in the chai...
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Comment on agent fees
Can not comment as they were our vendor's agent, but I believe that they are reasonable.
Was this helpful? Yes
Aug 08,2017
Minithumbup
Rachel Revington
By: 'Layla'
Aug 08,2017
0 people found
this helpful
My partner and I have recently relocated from Bournemouth. Harvey and Scott have been nothing but exceptional throughout our relocation. They appreciated the fact we couldn't come up all the time and made it possible for documents too be viewed in other ways too accommodate for us. Any stressful situation or situation that may have arose they sorted, helping us have a stress free relocation. They were extremely helpful in helping us settle in to our setting as we didn't know where anything was....
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Comment on agent fees
Fees very reasonable actually the cheapest in the area!!!
Was this helpful? Yes
Jul 24,2017
Minithumbup
Neil Booth
Helen grieve
By: 'Beverley'
Jul 24,2017
0 people found
this helpful
I have used Harvey Scott services for many years both as a landlord and recently to sell my mothers flat. I would highly recommend the team and as others have stated in their reviews the whole team are extremely helpful at dealing with your questions. To sum up I would say professional, very knowledgeable, supportive and very friendly. I would not use any other agent now....
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Comment on agent fees
Fair and clear from the beginning.
Was this helpful? Yes
Jun 30,2017
Minithumbup
Rachel Revington
By: 'T Parker'
Jun 30,2017
1 people found
this helpful
Helpful, friendly and efficient staff. All the details were clearly explained and the renting process went smoothly. Everything was dealt with quickly and professionally. Thank you....
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Was this helpful? Yes
Jun 23,2017
Minithumbup
Helen Grieve
Zoe Birch
By: 'Kieran'
Jun 23,2017
0 people found
this helpful
I have recently purchased through Harvey Scott and have to say I was very impressed. From arranging the original viewing right through to fixing hiccups at the end everyone went the extra mile! Helen looked after everything, she went on holiday 2 days before completion however this wasnt a problem as Jamie & Zoe picked up the baton. It was a pleasure to buy through them right down to the moving in card and Keyring, I would definitely consider selling through them in future....
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 20,2017
Minithumbup
James Birch
Helen Grieve
By: 'Mark Worrall'
Jun 20,2017
0 people found
this helpful
I have recently used Harvey Scott to sell my property, I chose to use Harvey Scott as I had previous dealing with then when I purchased my first house 4 years previously and found them to be very efficient, professional, responsive and transparent/honest. Having now experienced both buying and selling with them I can say this was absolutely the right choice and would (and have) recommend them to my family and friends. Not only have they offered a great service in regards to the sale itself Jam...
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Comment on agent fees
Very fair and reasonable.
Was this helpful? Yes
Jun 19,2017
Minithumbup
Rachel Revington
By: 'Tim'
Jun 19,2017
0 people found
this helpful
From start to finish the process went smoothly. Rachel kept us informed regularly with what was happening and helped us rearrange the date we were due to move in to suit both ourselves and the landlord. Received a follow up email after everything had been signed over to the landlord....
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Comment on agent fees
Fees were as expected.
Was this helpful? Yes
Jun 14,2017
Minithumbup
Helen Fisher
Mark Norbury
By: 'Mark (Notts)'
Jun 14,2017
0 people found
this helpful
The lettings team staff where all excellent throughout my dealings with the Bollington branch when moving between 2 rented properties... Special mention must go to Helen Fisher who was so helpful, and her communications and knowledge was a major factor in making the transition for me trouble free!...
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Comment on agent fees
On my part the fees where discounted at a reasonable level due to my dual property requirements and this helped a lot!
Was this helpful? Yes
Jun 13,2017
Minithumbup
James Sherratt
Neil Booth
By: 'Laura Surfleet'
Jun 13,2017
0 people found
this helpful
From start to finish we have had outstanding customer service from the staff at Harvey Scott. We put our house on the market at the suggested price (which is more than we had anticipated) and it was sold STC within 4 weeks. We were extremely pleased with how James photographed our home and the write up for the particulars and Right Move listing. Neil undertook most of the viewings, and we were confident that he could answer any questions from positional purchasers. Throughout the sales pro...
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Comment on agent fees
Very fair fees for the service provided.
Was this helpful? Yes
Jun 01,2017
Minithumbup
Helen Grieve
By: 'lukethedrfter'
Jun 01,2017
0 people found
this helpful
Worked tirelessly throughout the process, from start to finish always there to answer any queries, kept us up to date with any developments. Would I recommend this agent ? Is the pope Jewish ?...
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Was this helpful? Yes
May 31,2017
Minithumbup
Helen Grieve
By: 'Tina Henderson'
May 31,2017
0 people found
this helpful
Helen has been consistent in her customer approach. Helen has been attentive and very supportive during the sale and purchase of my properties. When Helen was away she took the time to give me the name of who would be looking after my file in her absence. Helen is such an asset to Harvey Scott....
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Comment on agent fees
Very reasonable fees
Was this helpful? Yes
May 28,2017
Minithumbup
Sylvia Underwood
By: 'Laurel Rathbone'
May 28,2017
0 people found
this helpful
I worked with Sylvia Underwood for about 13 years and she was friendly and pleasant and I got to know her quite well (I was also happy with various other members of the team who helped over the years but didn't know them as well as Sylvia). I eventually sold my property through Harvey Scott too, and James and Helen were also efficient and friendly) Thank you Harvey Scott for your continued service...
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Was this helpful? Yes
May 19,2017
Minithumbup
Helen grieve
Neil Booth
By: 'Jacquie'
May 19,2017
0 people found
this helpful
The whole team at Harvey Scott were, from the very beginning, friendly and hardworking. They were always available to explain and help with any questions we had. Helen has contacted us regularly with updates throughout the buying and selling of our property, and has dealt swiftly with any concerns or requests we have had. Invaluable help at a time that could be daunting to so many people. Thank you team Harvey Scott for all you have done....
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Was this helpful? Yes
May 16,2017
Minithumbup
Mark Norbury
Neil Chesworth
By: 'Parthasarathy Samiyappan'
May 16,2017
0 people found
this helpful
Really appreciate the kind of support that you had provided during my complete stay in UK. Thank you very much team. Keep it up....
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Was this helpful? Yes
Apr 19,2017
Minithumbup
Mark Norbury
Neil Chesworth
By: 'Ray Southam'
Apr 19,2017
0 people found
this helpful
I rented for 18 months from Harvey Scott Cheshire and found all their staff to be excellent. Most of my dealings were with Mark Norbury,Neil Chesworth, and Janet Stevens during the tenancy, and James Sherratt at the start of it. They were very professional yet at the same time approachable,with a good sense of humour,which is an excellent addition in property management. Would certainly use them again if the need arose....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 12,2017
Minithumbup
Helen grieve
Neil Booth
By: 'Barry'
Apr 12,2017
0 people found
this helpful
A big thanks to Helen Grieves ,Neil Booth and James at bollington branch for all there hard work. Very friendly and professional people....
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Was this helpful? Yes
Apr 12,2017
Minithumbup
Helen Grieve
By: 'David'
Apr 12,2017
0 people found
this helpful
Helen has been a rock during my sale, and her input invaluable. I would definitely recommend this company to anyone....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Apr 12,2017
Minithumbup
Helen grieve
By: 'Shelly'
Apr 12,2017
0 people found
this helpful
Helen was most helpful and supportive,, she kept me well informed through out the sale of my property.could not of asked for any one better....
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Was this helpful? Yes
Apr 10,2017
Minithumbup
By: 'Melissa'
Apr 10,2017
0 people found
this helpful
Harvey Scott offers a friendly and efficient service to its tenants. If I had any queries about or issues with my property, these were quickly resolved....
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Was this helpful? Yes

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