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    Benjamin Churchill
Moving is a busy and exciting time and we're here to make sure the experience goes as smoothly as possible by giving you all the help you need under one roof.

Harry Harper Estate Agents has always used computer and internet technology, but the company's biggest strength is the genuinely warm, friendly and professional approach that we offer all of our clients.

Our record of success has been built upon a single-minded desire to provide our clients, with a top class personal service delivered
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44 Albany Road
Roath,Cardiff
Cardiff County
CF24 1HB
02920310555

 
Website not available

Properties for sale
Properties for rent
Sep 28,2016
Minithumbdown
By:
Sep 28,2016
7 people found
this helpful
I was very keen to view a particular property as it seemed like brilliant value for money. They were quick to book us in for a viewing. However, when we went to the viewing, I found that the agent was absolutely useless at answering my questions (even basic things such as the monthly rent!) and she had a general negative attitude towards me and my partner during the viewing which meant we left the viewing questioning whether we would want to sign for a property with an agency that doesn't seem t...
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Comment on agent fees
They seem fairly standard for the area but they want you to pay cash which seems ridiculous
Was this helpful? Yes
Sep 23,2016
Minithumbdown
By:
Sep 23,2016
2 people found
this helpful
To all Cardiff people DON'T get invoild with this people , they don't help firstly , they lie they don't listen, they charge you over , if you missed 1 of your rent payment they charge you £90 for it even if you pay next day on agreement it said £30 They don't fix your house Like mine they didn't fix anything for past 1 and half year I told them 5months ago on email to them they said they haven't received it , I Evan show my email as prof but they still denying. All I can...
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Comment on agent fees
Bad is not Evan a world I can say for them They are the worst
Was this helpful? Yes
By: Harry Harper Estate Agents - Benjamin Churchill
Sep 29, 2016
View all comments (1)
Dear Tenant, I am very disappointed that after being a client of ours for several years, you have decided to write an unfounded review of our agency, without even discussing your concerns with us in the first instance. I am also some-what surprised that you have decided to continue with your tenancy for a extended period, especially if you feel the house is in disrepair and we are not dealing with your maintenance concerns or yourself in a respectful, polite and professional manner. On r....
May 24,2016
Minithumbdown
By:
May 24,2016
3 people found
this helpful
Recently called this branch twice to request information on a property. Staff seemed clueless and didn't give any details about the property, didn't know if it was still available, and never called me back. So frustrated by the lack of information that I won't be calling again...
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Was this helpful? Yes
May 19,2016
Minithumbdown
By:
May 19,2016
2 people found
this helpful
AVOID AVOID AVOID!!! Appalling customer service. Failed to respond to multiple phone calls. Staff are rude and unhelpful if not getting their own way. Make it difficult to offer on a property if you are not the buyer they want, although they should be putting offers forward for the people selling the property to decide! Would never deal with them again...
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Was this helpful? Yes
By: Steve C
May 25, 2016
View all comments (2)
Thank you for response, you will be receiving formal complaint in due course. I would like to add that your response is wholly inaccurate, we were never informed another offer was received on the property, until the day I called to increase my offer....
Apr 04,2016
Minithumbdown
By:
Apr 04,2016
1 people found
this helpful
Were to start, there is so much to say regarding their general customer service, rude and unhelpful. We have been trying to purchase a house that they are the agents for and have found their general attitude appalling. They avoid answering or returning calls to either us or our solicitors. They have been rude to us and our agents. We have have found the whole process a lot more stressful than it should have been. When we asked to have a charted surveyor to inspect the property, they were unable ...
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What agent could do to change your mind?
Awful
Comment on agent fees
Awful
Was this helpful? Yes
By: Benjamin Churchill - Managing Director
May 20, 2016
View all comments (1)
Many thanks for taking the time to review your experience of Harry Harper Estate Agents. It is regrettable to hear that you have not felt satisfied. With regards to your experience I must firstly start by assuring you that we always work with the interests of our seller in the forefront of our mind, as well as showing our buyers the highest duty of care. As I am sure that you will appreciate from selling your own property recently, when an offer is renegotiated from its original agreement, pa....
Feb 18,2016
Minithumbup
By:
Feb 18,2016
0 people found
this helpful
Fantastic company and a great personal team, have been a tenant of Harry Harper's for 2 years and have never had any issues - great service, always quick to repair maintenance and very upfront about everything, cant fault them. Would recommend this agency to anyone looking to rent in Cardiff....
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Comment on agent fees
Agency Fees are not the cheapest, but they are by far not the most the most expensive - very reasonable
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Areas covered
  • CF24
  • Cardiff
  • CF23
  • Newport
  • CF5
  • South Wales
  • CF11
  • CF3
  • CF10
  • CF14
  • CF15
  • CF37
  • NP23

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Agent Fees

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Last updated at 11:16 AM 19/05/2016 by Benjamin Churchill

Complaints Procedure

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Last updated at 11:16 AM 19/05/2016 by Benjamin Churchill

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