• Mark Hyde
    Mark Hyde
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    Leila
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    Graham Duffy
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    Susan Clark
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    Nicky Wadkins
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    Louisa
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Oct 31,2017
Minithumbup
Mark Hyde
By: 'Reena'
Oct 31,2017
0 people found
this helpful
Mark worked diligently to sell our property and always kept us in the loop with progress. He was always upbeat and positive but also honest with his feedback. Pleasure working with him....
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Oct 09,2017
Minithumbup
Mark Hyde
Louisa
By: 'Luke'
Oct 09,2017
0 people found
this helpful
It was a delight having Mark in charge of selling my property. A really nice friendly man that I believe is the reason my property got sold. You can't beat human interaction and Mark is a man you would want in charge of your needs of selling or buying. Harry charles were great all round and Louisa was amazing post sale and helped push it across the line with solicitors etc unlike the others involved in my chain which went non existent. If i move again i will definitely be contacting Mark an...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 22,2017
Minithumbup
Mark Hyde
Louisa
By: 'Ali'
Sep 22,2017
0 people found
this helpful
Having been disappointed previously we went to HC as it was most local to our house. Mark was professional, friendly and honest, and after discussing what we wanted managed our expectations well and sold our property within 2 weeks! We then dealt with Louisa who was so responsive and made the transactional side so easy, prompting all those involved ensuring everything progressed quickly and smoothly. I would recommmemd this agency highly and would like to thank them for making the process of mov...
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Comment on agent fees
Fees were great as it was standard to the local area but included vat do worked out cheaper with the added bonus of Louisa who is invaluable
Was this helpful? Yes
Sep 11,2017
Minithumbup
Mark Hyde
Louisa
By: 'Nikki'
Sep 11,2017
1 people found
this helpful
Mark was very professional and listened to what we wanted, never made any assumptions, and did not come across as someone that was out for a quick sale. We were let down by other estate agents who showed no interest after we signed with them, but Mark and Louisa treated us with respect and were very customer focused and made everything stress free. I would recommend Harry Charles Estate Agents. Mark and Louisa thank you for making the sale of our house easy by being professional, friendly and he...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 11,2017
Minithumbup
Graham Duffy
Leila
By: 'Cassie & Ben'
Jul 11,2017
0 people found
this helpful
My partner & I had struggled finding a property for a while before we came to Harry Charles. I dealt with Leila & Graham mostly (though when we met Susan & Nicky they were absolutely lovely & helpful also) Leila & Graham were honest, gave us suitable advice & went above & beyond to help us with our search. We now live in an ideal property thanks to them. I strongly recommend Harry Charles as they have been the only company we came across during our search that really ...
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Comment on agent fees
we found the fees very fair
Was this helpful? Yes
Jul 11,2017
Minithumbup
Susan Clark
Nicky Wadkins
By: 'Sandy'
Jul 11,2017
0 people found
this helpful
I dealt with both Susan and Nicky in my recent dealings with Harry Charles. They were at all Times helpful polite and most importantly quick At getting a response and Coming back to me...
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Comment on agent fees
Fair
Was this helpful? Yes
Jun 29,2017
Minithumbup
Mark Hyde
Susan Clark
By: 'Mervyn'
Jun 29,2017
0 people found
this helpful
I needed advice regarding the sale of my home on the Cassiobury. The team at Harry Charles were really helpful. Friendly, but professional. Nice to work with - Thank you....
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Comment on agent fees
Very fair for good service
Was this helpful? Yes
Jun 22,2017
Minithumbup
Leila
By: 'Ivan'
Jun 22,2017
1 people found
this helpful
Although I was not keen to pay 3 months deposit this time (I'm starting a new job) I definitely will come back to them in about 6-9 months because they are great, very professional, honest and they know how to treat and deal with people and understand their needs....
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May 02,2017
Minithumbup
Mark Hyde
By: 'Jerry'
May 02,2017
1 people found
this helpful
I have just purchased a property from Harry Charles dealing mainly with Mark Hyde and Nicky Wadkins who i found to be helpful , respectful and efficient. Thanks very much for your help....
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Comment on agent fees
N/A I was purchasing not selling so therefore no costs incurred my side.
Was this helpful? Yes
Mar 28,2017
Minithumbup
Mark Hyde
By: 'Laura'
Mar 28,2017
1 people found
this helpful
Harry Charles managed my rental property for almost 8 years through some difficult times with various tenants and I cannot fault their hard work at all. I then decided to sell the property recently and I'm speechless that Mark Hyde found a buyer within just a few days and the sales process from marketing to completion took just 4.5 weeks! Thank you Mark and the rest of the team at Harry Charles....
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Nov 07,2016
Minithumbup
Mark Hyde
By: 'Mrs thompson'
Nov 07,2016
1 people found
this helpful
I could not fault Harry Charles. Our estate agent Mark Hyde ensured a very smooth sale for us,despite the buyer pulling out twice he quickly found a new buyer and ensured there was no stress for us the customer....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 16,2016
Minithumbdown
By: 'Mike'
Oct 16,2016
2 people found
this helpful
It's the worst agency with which I had a chance to cooperate, they are not only slow and not really care about proper property management, but also their staff is rude. They will jump on you in groups to show their power and make you agree on anything they say. Also they have a problem with a rent calculation and they blindly follow their computer system even if it not accurate. Don't go there if you want to feel calm....
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Comment on agent fees
Agent's charges fees from everything and you cant change it. They dont care about you, they will just charge you.
Was this helpful? Yes
Jun 17,2016
Minithumbup
By: 'nsandersen'
Jun 17,2016
0 people found
this helpful
After letting a flat through Harry Charles, in short I would describe them as decent letting agents when paired with a decent landlord. This is of course a compliment these days....
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Comment on agent fees
Fees were normal, although as always, it is debatable whether there is a conflict of interest when agents receive money from both tenants and (presumably) landlord/lady.
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Nov 12,2013
Minithumbdown
By: 'AlexCalnan'
Nov 12,2013
2 people found
this helpful
I cannot emphasize enough the importance of checking your contract with Harry Charles carefully. They had inserted a compulsory £100 (plus VAT) "admin" fee, applicable to any charge incurred at the end of your contract. This means that if you had to pay £5 for a new key, it would actually cost you £125. Clearly there has not been £100 of work involved in the cutting of a new key and this is simply a licence to print money, however it is in the contract. They wil...
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Was this helpful? Yes
By: Russell
Nov 25, 2013
View all comments (1)
Hi Alex, We very clearly state this amount in the document that you sign before you pay any money over for referencing and it is right there in black and white and listed as a separate line item on your pre tenancy form. This cost is to cover administration charges to the company involved in tenants who do not return the property in the agreed condition. This amount quite often does not come close to covering the administration cost involved at the end of some tenancies. In the majority of ca ...

NAEA ARLA TDS


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Agent Fees

Our fees are always highly competitive. We work on a 'no sale - no fee' basis, and there are no up-front fees. Please call us on 01923 731313 to find out more.
Last updated at 12:40 PM 29/06/2017 by Mark Hyde

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Last updated at 12:40 PM 29/06/2017 by Mark Hyde

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