Harrison Murray

1.92/5 rating 39 reviews
  • 50% valuation accuracy
  • 21% recommend
  • 38% fee satisfaction
If you have a property to sell we can advise you on how much it is worth. The service is FREE and you won't be tied to us to sell your property but it will help you have an idea of how much you can af Read full description...If you have a property to sell we can advise you on how much it is worth. The service is FREE and you won't be tied to us to sell your property but it will help you have an idea of how much you can afford when searching for a new property.
Harrison Murray



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“they refused to let me view a property...”

Jan 30,2019
Minithumbdown
By: 'Elaine'
Jan 30,2019
0 people found
this helpful
The same thing happened to me as it did to Jon. I feel so strongly that I shall put a note through the vendors' door about the service that they are not getting. I shall never use these estate agents and I shall spread the ...
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“Refused my request to view a property...”

Jan 11,2019
Minithumbdown
By: 'Jon'
Jan 11,2019
4 people found
this helpful
I telephoned the Melton Mowbray branch of HM to enquire about viewing a property only to be told that unless I agreed for them to build a profile of me and my personal data they would not be able to process the request – surely at ...
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“Don't work with them...”

Nov 03,2018
Minithumbdown
By: 'Mihai'
Nov 03,2018
1 people found
this helpful
Very unprofessional. Theh set me up a view to let one property ,but they never came. I was waitting for them in cold with a small baby. Shame!!!...
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“Keep well away from this estate agent if your buying they are liars and will waste your money on surveys and time...”

May 28,2018
Minithumbdown
By: 'Mo'
May 28,2018
1 people found
this helpful
i was buying my property through this estate agent. I viewed the property and made a offer. One day later get a phone call from the branch manager Alan and was told my offer has been been accepted. I found a solicitor and got everything ...
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Comment on agent fees
BAD BAD BAD
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“Dealt with Harrison Murray as a purchaser. Very disorganised and ......”

Feb 25,2018
Minithumbdown
By: 'zazz'
Feb 25,2018
1 people found
this helpful
Dealt with Harrison Murray as a purchaser. Very disorganised and unprofessional. Hard to believe some of the statements made by one new member of staff who should not have been allowed to deal with customers without supervision! Would not deal with them again in future....
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Comment on agent fees
Unknown
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“Very happy with the service we received from Harrison Murray ......”

Oct 21,2017
Minithumbup
By: 'Pilot Pete'
Oct 21,2017
0 people found
this helpful
Very happy with the service we received from Harrison Murray when we instructed them to sell. They found our buyer by matching our details with buyer's requirements before our property was even advertised. We were under pressure to complete subsequent purchase in a short time ...
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Comment on agent fees
Average fees charged - similar to other agents in the area.
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“Completely useless - avoid at all costs! After being given ......”

Aug 10,2017
Minithumbdown
By: 'ECS'
Aug 10,2017
4 people found
this helpful
Completely useless - avoid at all costs! After being given instructions about how to lock the door of my property (there are two bolts on my door which I do not use), one of the members of HM decided to ignore these and lock me ...
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Comment on agent fees
Very expensive for no extra service (1.25%) - you'd be better off using an online estate agent like Purple Bricks.
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“I am really disappointed with the after service from Harrison ......”

Apr 18,2017
Minithumbdown
By: 'Paula'
Apr 18,2017
2 people found
this helpful
I am really disappointed with the after service from Harrison Murray Lettings Agency in Wollaton, Nottingham. After leaving a rented property on 3rd March 2017, my deposit was only received today, 18th April 2017. In my opinion, this is far too long, especially after renting two other ...
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Comment on agent fees
N/A
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“Can't fault them. Bought a run-down place in Mapperley and ......”

Apr 05,2017
Minithumbup
By: 'Eddie D'
Apr 05,2017
0 people found
this helpful
Can't fault them. Bought a run-down place in Mapperley and spent about £10k making it good. Had a few agents round some ignored the £10k I'd spent making it a lovely place and insisted on a rental based only on the average for the locality. ...
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Comment on agent fees
We save with The Nottingham so we got a full managed @ 8%. Their setup fee was a bit OTT but given the great rental on a long lease they got I can't complain.
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“I will avoid to use this agency again. Bought a ......”

Dec 15,2016
Minithumbdown
By: 'Jenny'
Dec 15,2016
5 people found
this helpful
I will avoid to use this agency again. Bought a property from this agency, staff there are arrogant,impatient, only standing on seller's side....
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Comment on agent fees
n/a
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“I feel i should write about my experience with Harrison ......”

Nov 19,2016
Minithumbdown
By: 'The bereaved'
Nov 19,2016
5 people found
this helpful
I feel i should write about my experience with Harrison Murray, 4 years ago i tried to sell my house with them. I had no interest at all with the £115,000 price they valued at, it turned out to be at least £7000 over the odds, i had ...
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Comment on agent fees
I cant comment currently, but previously it was very high
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By: Steve
Jan 11, 2017
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We had endless problems with this agent. Would not recommend. Physically drained me and my partner. The other agents were alot more professional. Staff attitudes need addressing in this company too! ...

“I am 32 year old, employed woman, living on my own ......”

Nov 24,2015
Minithumbdown
By: 'Disgruntled Tenant'
Nov 24,2015
10 people found
this helpful
I am 32 year old, employed woman, living on my own and had taken the property on for 6 months pending the purchase of my own house. Lets put it this way, if I ran my department like this I would have lost my job 100 times over ...
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What agent could do to change your mind?
Remove themselves from the letting market entirely pending a complete shake up of their staff and service levels - a new maintenance department ( i'm not sure if this is outsourced but they are horrendous) and perhaps an education on how to treat their clients?
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“Harrison Murray is a joke. When we first rented our ......”

Oct 01,2015
Minithumbdown
By: 'Darth Draconis'
Oct 01,2015
6 people found
this helpful
Harrison Murray is a joke. When we first rented our property last year, they said that the place was cleaned. Particularly the stove. That was false, the stove was caked with grim and grease. We ended up purchasing an oven of our own, because we ...
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What agent could do to change your mind?
Answer their phones, hire competent staff and competent builders, and get repairs done quickly and properly when tenants need them. Communicate with your builders and inspectors, and stop giving people the run around.
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“HarrisonMurray now use a voicemail system to stop the caller ......”

Jul 22,2015
Minithumbdown
By: 'Steve'
Jul 22,2015
3 people found
this helpful
HarrisonMurray now use a voicemail system to stop the caller from speaking to anyone directly. You have to wait for them to call you-sometimes it can be several HOURS. This is a long time for a yes or no answer to a simple question. THIS ...
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What agent could do to change your mind?
They need to get back to basics. Do away with the voicemail system and employ enough staff needed to do the jobs that have to be done. If a landlord or tenant are calling HM its because they need to talk to someone, not just for laughs. The management are poking fun at landlords and tenants alike.
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“Totally feel sick and physically drained from how rude they ......”

Jun 24,2015
Minithumbdown
By: 'h marshall'
Jun 24,2015
5 people found
this helpful
Totally feel sick and physically drained from how rude they are. During the Sale of my flat Sandra argued with me saying I'm biting of my nose to spite my face if I didnt accept the low offer the buyer had offered. At this point ...
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By: Me!
Jul 09, 2015
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I have heard a lot of things about this company too, it is very sad that people get treated like this when they put their trust in them! It's a shame that Sandra hasn't changed since she worked at Connells! Hope you get everything sorted H Marshall. ...

“This agency is an absolute joke! Customer service is non-existent ......”

Jun 23,2015
Minithumbdown
By: 'Sietse'
Jun 23,2015
4 people found
this helpful
This agency is an absolute joke! Customer service is non-existent and I would advise people to stay away from them as far as possible. Unfortunately I only found this website after signing the contract with them. If I would have seen the reviews on this ...
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“Hi there I have had two properties let through HM ......”

Mar 18,2015
Minithumbdown
By: 'STEVE WILSON'
Mar 18,2015
1 people found
this helpful
Hi there I have had two properties let through HM in Northampton; property A & B. Property A- we bought through HM with sitting tenants, they had two very active dogs. When the refit between tenants started the house stunk of dog, there was dirt and ...
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What agent could do to change your mind?
I don\'t know whether some of the issues are due the move to Notts Building Society or not and they need to sort out the teething problems. But even before that there were many shortcomings. I think overall there needs to be more coordination between branches and head office.
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Comment on agent fees
I have only had a verbal breakdown of the fees-having not received the written copy. I am undecided.
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“We have just bought a house via this agent. I ......”

Jul 15,2014
Minithumbdown
By: 'Mrs M'
Jul 15,2014
4 people found
this helpful
We have just bought a house via this agent. I am thoroughly disappointed in particular with their attitude towards us as the buyers. When there were problems highlighted in the survey they spoke to me as though it were my fault. They were so unhelpful ...
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By: HM Enderby
Jul 17, 2014
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Mrs M, I am sorry to hear that you feel disappointed with our Harrison Murray Enderby branch. We take all feedback or comments seriously and would like to take this opportunity to let you know about our internal complaints procedure which is available from within the branch. I have investigated your concerns and if you would like to call the Estate Agency Manager within the branch we can discuss this further. ...

“My daughter was about to purchase a property from HM ......”

Jun 19,2014
Minithumbdown
By: 'Julie'
Jun 19,2014
4 people found
this helpful
My daughter was about to purchase a property from HM but was told to look at the property next door which had just come back on the market and was told "it was better".This she did but I then asked her why did it ...
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“I was a tenant with them until March 2014 and when ......”

Jun 08,2014
Minithumbdown
By: 'Manuela'
Jun 08,2014
0 people found
this helpful
I was a tenant with them until March 2014 and when I left the property they tried to make me pay for a bunch of structural problems. I had to dispute the issue with TDS, which I won but they still refuse to return the deposit, ...
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“After many disappointing experiences with local agents it was with ......”

Apr 29,2014
Minithumbup
By: 'Mrs F'
Apr 29,2014
0 people found
this helpful
After many disappointing experiences with local agents it was with great pleasure we stumbled across Branka Fenton at Harrison Murray. I genuinely believe her when she says she is determined to change the negative view people can get about estate agents. Branka really listened to ...
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“Had a very efficient service with HM and was extremely ......”

Apr 29,2014
Minithumbup
By: 'Rebecca'
Apr 29,2014
0 people found
this helpful
Had a very efficient service with HM and was extremely impressed with all dealings with them. Totally professional and honest service....
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“Using Harrison Murray Lettings to "manage" the letting of my ......”

Apr 29,2014
Minithumbdown
By: 'leicesterfan'
Apr 29,2014
3 people found
this helpful
Using Harrison Murray Lettings to "manage" the letting of my house has been the most miserable, tiring and worst customer experience of my life. The level of incompetency from start to finish with these people is astounding. The entire letting was mismanaged from the offset ...
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“We were renting a property for two and a half ......”

Aug 19,2013
Minithumbdown
By: 'JJ'
Aug 19,2013
2 people found
this helpful
We were renting a property for two and a half years and had never been late paying once. We were told out of the blue by our landlord that he may have to sell the property and that he wanted agents too come in and ...
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What agent could do to change your mind?
We all understand a contract. But as a tenant that has paid rent on time without fail and maintained the property too a good standard they could have had the decency to let us out of the last two weeks of notice. They were quick enough with the excuses for cheating us out of a whole weeks notice. I wouldn\'t deal with this company. This is our lives they are messing with.
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“I have heard so many bad reviews about the staff ......”

Aug 13,2013
Minithumbdown
By: 'Jane'
Aug 13,2013
4 people found
this helpful
I have heard so many bad reviews about the staff at both this branch and the St. Albans branch from local people I have spoken to. I have even been told that one agent has the reputation as being the most dishonest agent in Harpenden! ...
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“Harrison Murray have no idea of the concept of service ......”

Mar 20,2013
Minithumbdown
By: 'Very Very Very Unhappy'
Mar 20,2013
2 people found
this helpful
Harrison Murray have no idea of the concept of service let alone the ability to deliver it. They say they fully checked the tenant but he turned out to be self employed and only paid the rent on time ONCE in six months. They allowed ...
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“Terrible, organised viewing , never showed up, then arranged 2nd viewing ......”

Feb 18,2013
Minithumbdown
By: 'systonprospectivetennant'
Feb 18,2013
0 people found
this helpful
Terrible, organised viewing , never showed up, then arranged 2nd viewing and they never showed up again after promising me otherwise. Cant believe they ever let properties with this attitude and I just wish I could let the landlord know as this has property has been ...
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What agent could do to change your mind?
actually turn up when you book a viewing!!! and then not lie and say they have called you when they havnt!!
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“Really useless from start to finish really. The financial advisor ......”

Feb 12,2013
Minithumbdown
By: 'Sarah'
Feb 12,2013
2 people found
this helpful
Really useless from start to finish really. The financial advisor assumed I didn\'t know anything and wouldn\'t answer direct questions that other financial advisors did straight away. I gave up on him when after 2 face to face meetings he still wouldn\'t tell ...
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What agent could do to change your mind?
Agents and financial advisers need to be honest and straight with people. These were not.
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“Terrible service. All nods and smiles when they need something. ......”

Oct 27,2012
Minithumbdown
By: 'Mick'
Oct 27,2012
1 people found
this helpful
Terrible service. All nods and smiles when they need something. If you have a problem expect a 6 month lead time. I had a 1 year old child and they took ages to sort the boiler out in the middle of winter. Rude, arrogant and treat you ...
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“I would never recomend this agency to anyone. There are ......”

Mar 24,2012
Minithumbdown
By: 'Dissapointed'
Mar 24,2012
8 people found
this helpful
I would never recomend this agency to anyone. There are never there when you need them and always behind your feet when they need something from you. They were talking to me one things in person and writing completely the opposite! I am so dissapointed ...
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 4 2 10 1 3 3 4 0 10

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Harrison Murray

Individual Branch Awards

Firm rankings


Overall

Estate agents

Letting agents

View All 30 Branches


Harrison Murray - Ashbourne, DE6
Ashbourne
12 Market Place, Ashbourne DE6 1ES
(0)
Harrison Murray - Bedford, MK40
Bedford
48 Allhallows, Bedford MK40 1LN
(0)
Harrison Murray - Chatteris, PE16
Chatteris
46 High Street, Chatteris PE16 6BH
(0)
show all branches (30)
Harrison Murray - Enderby, L
Enderby
2A King Street Enderby, Enderby LE19
(2)
Harrison Murray - Harpenden, AL5
Harpenden
13 Church Green, Harpenden AL5 2TW
(4)
Harrison Murray - Leicester, LE1
Leicester
15 Halford Street, Leicester LE1 1JA
(8)
Harrison Murray - Leicester, LE1
Leicester
7-9 Halford Street, Leicester LE1 1JA
(0)
Harrison Murray - Leicester, LE19
Leicester
2A King Street, Leicester LE19 4NT
(1)
Harrison Murray - Leicester, LE3
Leicester
233 Hinckley Road, Leicester LE3 0TG
(1)
Harrison Murray - Leicester, LE6
Leicester
11 Ratby Road Groby, Leicester LE6 0GF
(0)
Harrison Murray - Leicester, LE7
Leicester
15 Woodgate, Leicester LE7 7LL
(0)
Harrison Murray - Luton, LU1
Luton
5 Upper George Street, Luton LU1 2QX
(0)
Harrison Murray - Luton, LU2
Luton
Bushmead Shopping Centre Hancock Drive, Luton LU2 7SF
(0)
Harrison Murray - Lutterworth, LE17
Lutterworth
6 Church Street, Lutterworth LE17 4AW
(0)
Harrison Murray - March, PE15
March
39 Broad Street, March PE15 8TP
(0)
Harrison Murray - March, PE15
March
Hill House Market Place, March PE15 9JF
(0)
Harrison Murray - Market Harborough, LE16
Market Harborough
45 High Street, Market Harborough LE167AA
(0)
Harrison Murray - Melton Mowbray, LE13
Melton Mowbray
34 Market Place,, Melton Mowbray LE13 1XD
(5)
Harrison Murray - Milton Keynes, MK9
Milton Keynes
Sovereign Court 209 Witan Gate East, Milton Keynes MK9 2HP
(0)
Harrison Murray - Northampton, NN1
Northampton
3 George Row, Northampton NN1 1DF
(6)
Harrison Murray - Northampton, NN1
Northampton
194-196 Wellingborough Road , Northampton NN1 4EB
(1)
Harrison Murray - Northampton, NN4
Northampton
Unit 1 Butts Road, Northampton NN4 0UE
(2)
Harrison Murray - Northampton, NN4
Northampton
1 Butts Road, Northampton NN4 0UE
(0)
Harrison Murray - Northampton, NN5
Northampton
49 Bordeaux Close, Northampton NN5 6YR
(0)
Harrison Murray - Nottingham, NG1
Nottingham
5/13 Upper Parliament Street, Nottingham NG1 2BX
(2)
Harrison Murray - Rickmansworth, WD3
Rickmansworth
1-3 Station Road, Rickmansworth WD3 1QP
(0)
Harrison Murray - St Albans, AL1
St Albans
4 St Peters Street, St Albans AL1 3LF
(0)
Harrison Murray - Syston, LE7
Syston
10 High Street, Syston LE7 1GP
(1)
Harrison Murray - Wigston, LE18
Wigston
49 Leicester Road, Wigston LE18 1NR
(1)
Harrison Murray - Wisbech, PE13
Wisbech
9-10 Bridge Street, Wisbech PE13 1AE
(0)

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