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    Lee Dobson
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    Kat Abley
  • Jessica Skidmore
    Jessica Skidmore
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    Ellie Clish
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    Ann Skidmore
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    Julie Higgins
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    Amy Stuart
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    Amy stuart
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Properties for sale
Properties for rent
May 24,2017
Minithumbup
Julie Higgins
Amy Stuart
By:
May 24,2017
0 people found
this helpful
I have recently gone into the buy to let business after buying my mother's home when she needed to sell it to pay for her elderly care home fees. For me the service offered has been very convenient. Amy and Julie at Harrington's sort everything whenever there is a problem. For example my tenant reported a water leak requiring urgent attention recently. It would not be feasible for me to start ringing around for a plumber in the middle of my day at work but the property management service took ca...
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Comment on agent fees
Very reasonable for the service offered.
Was this helpful? Yes
May 18,2017
Minithumbup
Julie Higgins
Amy stuart
By:
May 18,2017
0 people found
this helpful
Professional in everyway, very friendly and very proactive, nothing is to much trouble, I would recommend they all day long...
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Comment on agent fees
Excellent
Was this helpful? Yes
May 18,2017
Minithumbup
Amy Stuart
Lee Dobson
By:
May 18,2017
0 people found
this helpful
I moved from a different agency to Harrington's due to several issues I was not happy about and haven't looked back. All of the staff go out of their way to assist with any queries I have. They have marketed each of my properties with expertise and professionalism and have found tenants very quickly. Also following up on property checks is done efficiently and on time. Each staff member I have dealt with is a credit to Harrington's but Amy Stuart and Lee Dobson do stand out for their frie...
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Comment on agent fees
I found the agents fees very fair.
Was this helpful? Yes
May 13,2017
Minithumbup
Jessica Skidmore
Ellie Clish
By:
May 13,2017
0 people found
this helpful
Both girls are very friendly and cooperative and did their utmost to accommodate me on my numerous visits to the property I was buying, Any telephone queries I had were dealt with promptly and efficiently....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 24,2017
Minithumbup
Kat Abley
Jessica Skidmore
By:
Feb 24,2017
0 people found
this helpful
Great to have Kat back again after her maternity leave, her lovely cheery countenance brightens up the room and her manner is pleasant and professional...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 14,2017
Minithumbup
Jessica Skidmore
Lee Dobson
By:
Feb 14,2017
0 people found
this helpful
Harringtons let my properties in a very quick and professional manner and gave me confidence throughout the process. They are always easy to contact and genuinely happy to help....
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Comment on agent fees
For the service provided Harringtons provided excellent Value
Was this helpful? Yes
Feb 14,2017
Minithumbup
Jessica Skidmore
By:
Feb 14,2017
0 people found
this helpful
Craig and Jessica are both outstanding. They provide highly efficient and professional service with a smile, always pleasant and responsive to queries. They let the property very quickly because they know the market and thus are able to provide accurate advice and guidance always....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 14,2015
Minithumbdown
Lee Dobson
By:
Oct 14,2015
1 people found
this helpful
Well where do I begin!! First of all lack of communication on the agency's behalf they did not notify us of which office to attend to sign the contract. Although in the email sent by the agent it stated the Durham office address below the agents name which was dealing with our rental worked at the Durham office.When arriving at the Durham office to then find out the agent did not work at this office she worked at the one in spennymoor. The letting board still being displayed outside the property...
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Was this helpful? Yes
By: Lee
Oct 14, 2015
View all comments (1)
Thank you for your feedback. Dave left our employment a couple of weeks ago. As I said to you in our meeting last night, the Landlord is paying for your dehumidifier which was confirmed again today by email, the issues with the toilet and the shower, the plumber was instructed straight away, and these issues have been fixed. With regards to the damp, it is an old house, and gable end, and it is important to keep it well ventilated and warm. The landlord is also planning to repoint and seal t ...
Sep 28,2015
Minithumbdown
By:
Sep 28,2015
0 people found
this helpful
I contacted the agent by telephone to arrange to pick up my key on a Saturday. They told me that the branch was closed on Saturdays but they would leave the key at Dunelm Store next door for me to collect. They asked me to send a reminder email on the Friday before which I did. However, the key was never left. I tried phoning the emergency number on the Harringtons voicemail 5 times during the day to get somebody to sort it out, and emailed them twice as an alternative method suggested on the ma...
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What agent could do to change your mind?
Left the key as they said they would. Answered the emergency query.
Attached Files
Was this helpful? Yes
Oct 02,2014
Minithumbdown
By:
Oct 02,2014
1 people found
this helpful
arranged deposit - yes chose one of the cheapest rooms - but a catalogue of woes 1. No furniture 2. Missing Bannister railing 3. No light - was told to go and buy a bulb - still no light - 4. No WIFI 5. Peeling laminate flooring looked in a fellow students room - the furniture rocked and reeled as it was self assembly circa 1960 very dodgy!!!!!! Harringtons after 4 days have failed to make good their side of contract by saying the Landlord is out of the Country - who happens to be RSB L...
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What agent could do to change your mind?
actually honoured their part of the contract for a furnished room with wifi - a normal bog standard cheap student let
Attached Files
Comment on agent fees
do not know as Harringtons took deposit and months rent up front and refuse to do anything like put furniture in the room as has been paid for in the contract saying it is the Landlords decision - and the more I spoke to Margaret the less time she had, she kept saying reasonable time stressing that she wouldn\'t be able to contact the Landlord - they only part managed - they didn\'t part manage the taking of the deposit and rent. Also the room has had 3 differing prices it has been advertised for 75 70 50 they have a glib answer for everything
Was this helpful? Yes
Sep 21,2014
Minithumbdown
By:
Sep 21,2014
1 people found
this helpful
Terrible service. They double booked my room and ignored my contact attempts. I was forced to sleep rough for 3 days. Would not reccommend ....
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Aug 03,2013
Minithumbup
By:
Aug 03,2013
3 people found
this helpful
My initial interest in Harrington\'s was when I was looking for a flat to rent in Durham and a result of their lack of a admin fee. In the Durham area, as far as I know Harringtons are the only letting agents who do not charge a admin fee, when considering that some of their competitors in the area are currently charging flat admin fees in excess of one months rent for a 12 month contract as well as a months rent for a bond (which I think is disgraceful), this was a huge selling point. I was sho...
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Durham
30 New Elvet, Durham DH1 3AL
(10)
Spennymoor
Surtees House, 77-79 High Street,, Spennymoor DL16 6BB
(2)

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