• Rachel Erridge
    Rachel Erridge
  • Emma Gretton
    Emma Gretton
  • Hannah Atkinson
    Hannah Atkinson
  • Reece Gathern
    Reece Gathern
  • Kate Plows
    Kate Plows
Harringtons is now becoming one of the only Lettings Agencies in Brighton and Hove who specialize in just doing lettings. Many Companies have now diversified into property management and selling. Harringtons believe that by diversifying many agents have lost focus on what is important to their landlords by no longer specializing in just lettings only.

Lettings has been one of the safest and best performing investments as well as combining the benefits of a monthly income with the potential f
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109 Western Road
Hove
Brighton and Hove
BN3 1FA
01273 724000

 
www.harringtonslettings.co.uk Properties for sale
Properties for rent
Jan 23,2018
Minithumbup
Rachel Erridge
Reece Gathern
By: 'Klara'
Jan 23,2018
0 people found
this helpful
Both Reece and Rachel have been very helpful and friendly when dealing with me. They've been knowledgeable, polite and happy to help any way they can. I've had a very positiv, good experience with Harringtons and I'm happy to be a client of theirs....
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Comment on agent fees
Iโ€™ve been pleased with Harrington fees as they are one of the lowest around!
Was this helpful? Yes
Jan 22,2018
Minithumbup
Rachel Erridge
By: 'Billy'
Jan 22,2018
0 people found
this helpful
Mostly dealt with Tony who was brilliant, easily the best estate agent I've had correspondence with. The whole situation was relatively straight-forward and I am very happy with the property. Couldn't have been easier to go through details this morning too....
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Comment on agent fees
Don't have much too compare against, not cheap but I assume that's the standard.
Was this helpful? Yes
Dec 05,2017
Minithumbdown
Rachel Erridge
By: 'Erin'
Dec 05,2017
0 people found
this helpful
All of the dealings we have had with Harringtons have been fine and professional, the flaw is in the inefficient system of having to go through Harringtons everytime we want to contact the landlord about something. This email communication has led to delays and to us not being able to properly discuss the problems with the house with the Landlord. The agency fees are also unreasonably expensive for what appears to be little work on their part at the start....
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Comment on agent fees
Very expensive, not sure what the costs correspond to.
Was this helpful? Yes
Dec 04,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'GG'
Dec 04,2017
0 people found
this helpful
Have been helpful in some occasions however take a while to reply to important emails and can get the information mixed up. Overall however have been easy, helpful and proactive while I've been living here. Agency fees however extremely high....
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Comment on agent fees
Helpful, however over priced.
Was this helpful? Yes
Dec 04,2017
Minithumbup
Rachel Erridge
By: 'MFuge'
Dec 04,2017
0 people found
this helpful
Always quick responses to any emails or phone calls, while any issues are dealt with quickly and efficiently for the most part....
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Comment on agent fees
Fees are pretty high compared to previous letting agency experiences, even when simply renewing a contract.
Was this helpful? Yes
Dec 04,2017
Minithumbup
Rachel Erridge
By: 'William Stoney'
Dec 04,2017
0 people found
this helpful
a very good, swift service with no complaints about the manner of the conversation between the occupants of the property and the agency...
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Was this helpful? Yes
Dec 04,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Lois'
Dec 04,2017
0 people found
this helpful
Both Emma and Rachel have been really helpful in helping us, as new tenants, to understand the process of renting. They have provided us with clear and detailed instructions on how to deal with certain situations eg getting in contact with our landlord, helping us get new furniture. They were great :)...
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Comment on agent fees
Agent fees are a bit high considering they didnรขโ‚ฌโ„ขt turn up to show us the house initially however they have been helpful throughout our period of stay.
Was this helpful? Yes
Dec 04,2017
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Honesty is the best policy.'
Dec 04,2017
0 people found
this helpful
Always willing to go the extra mile, easy to form a trust worthy tennant to agent relationship. Responds quickly and satisfactorially to tennant enquiries/property issues....
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Comment on agent fees
Not good, overpriced.
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'J Mc'
Dec 03,2017
0 people found
this helpful
Rachel is quick to respond and happy to help us out with any problems we have here. Stressful process getting the house but understandable as deadlines were very near....
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Comment on agent fees
Cost of admins fees I feel are extortionate but have none to compare them too.
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Billy'
Dec 03,2017
0 people found
this helpful
Harringtons letting agents were very helpful in finding and securing a first year student house. Rachel assisted us and was very professional throughout....
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Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Cameron Blake'
Dec 03,2017
0 people found
this helpful
The agent has been very helpful with any repairs, questions we have had about the property, were extremely helpful during the the process of finding amd moving in to the property. Compared to our agents last year (MTM) we are far more impressed with service received....
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Comment on agent fees
They're rather expensive compared to other agents.
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Olivia'
Dec 03,2017
0 people found
this helpful
Harringtons over all have been helpful and proactive in helping us with any requests or queries we have had. Rachel answered any questions I had throughly and made sure that my queries were seen to quickly. So far I am very happy with the service they provide....
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Comment on agent fees
We paid a lot Iรขโ‚ฌโ„ขm agencies fees so I would have to comment, bad.
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Mr D'
Dec 03,2017
0 people found
this helpful
Well organised, always polite, emails and questions are always responded to quickly and efficiently. The extra costs are slightly expensive....
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Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
Hannah Atkinson
By: 'Sean'
Dec 03,2017
0 people found
this helpful
Harrington's were extremely helpful and useful when we were looking for a new home to rent, they were prompt with replying and still are continuously helpful when any problem comes up. The staff I have dealt with such as Rachel Erridge and Hannah Atkinson have been positive and professional. We love our house and have no problems due to the help from harringtons....
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Comment on agent fees
Being a student, all fees are a struggle but after planning fees with harringtons I realise they are manageable and they are helpful with sorting all money problems out.
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Jack'
Dec 03,2017
0 people found
this helpful
Helpful estate agents that like to get things done promptly, and always keep you informed on what needs to be done....
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Comment on agent fees
Good, quite fair
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Jess'
Dec 03,2017
0 people found
this helpful
Overall, i have been happy with the service received by Harringtons. They respond reasonably quickly and sort problems as the arise,...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'gkelly4000'
Dec 03,2017
0 people found
this helpful
Dealing with Rachel from Harringtons has been lovely, they are all very friendly and efficient. Always happy to help and good communication....
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Comment on agent fees
They're alright,renewal fees are quite steep though
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Sally'
Dec 03,2017
0 people found
this helpful
Rachel has been professional and diligent throughout our time renting a property through Harringtons, especially as we had a slightly complex situation moving properties....
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Comment on agent fees
Good.
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Mkh90'
Dec 03,2017
0 people found
this helpful
Rachel was very dedicated and professional. She went above and beyond what we would have expected when we moved properties. She was very transparent in all of the costs and was very personable....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
Reece Gathern
By: 'Nathan'
Dec 03,2017
0 people found
this helpful
Harringtons were very easy to work with, the staff we're friendly and helpful, and we moved into our house with no issues...
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Was this helpful? Yes
Nov 29,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Liv'
Nov 29,2017
0 people found
this helpful
They got things fixed quickly in our house although I believe this should have been sorted prior to us moving in. Are very friendly on phone....
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Was this helpful? Yes
Nov 28,2017
Minithumbup
Kate Plows
By: 'Megan'
Nov 28,2017
0 people found
this helpful
I have recently moved into a rented propetery let by Harringtons Lettings. They have been extremely helpful in solving any issues we have had with the property promptly and to a high standard, I would highly recommend their services....
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Was this helpful? Yes
Nov 11,2017
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Mrs J Carter'
Nov 11,2017
0 people found
this helpful
worked with emma for years now and have always been happy with the service since she's been at harringtons. every now and again we deal with rachel who is also very helpful....
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Comment on agent fees
competitive for landlords
Was this helpful? Yes
Nov 08,2017
Minithumbup
Rachel Erridge
By: 'Steph'
Nov 08,2017
0 people found
this helpful
I have been using Harringtons managed service for my 4 rental properties for 4 years now and speak with Rachel who is really easy to deal with. They have all the professional knowledge to ensure everything is done properly. They are very responsive if there is anything that needs repairing and I hardly have to get involved at all. They always check with me by phone or email before instructing any works. I have always been pleased with the quality of the work done by any contractors they use. ...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 06,2017
Minithumbdown
Emma Gretton
By: 'Mr Martin'
Nov 06,2017
0 people found
this helpful
Recently let my property in Shoreham for the first time using an agent. Emma came round gave me a realistic valuation and Harringtons had a tenant before it even went online, no pressure and a smooth transaction so far. Would use again...
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Comment on agent fees
Competitive landlord fees
Was this helpful? Yes
Oct 18,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'NickAndrews93'
Oct 18,2017
0 people found
this helpful
Very happy with the service. Quick smooth entry in and easy to contact when there has been any concerns or queries. Fast response by the admin team. Definitely Recommend to first time lettings....
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Was this helpful? Yes
Oct 17,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Charlotte Wilson'
Oct 17,2017
0 people found
this helpful
Harringtons really helped us with finalising and signing our contracts. The agents responded to emails quickly and were always on hand to help with any questions/concerns....
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Comment on agent fees
The agents fees seem far too expensive compared to other estate agents Iรขโ‚ฌโ„ขve dealt with.
Was this helpful? Yes
Oct 06,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Ben smith'
Oct 06,2017
0 people found
this helpful
All stuff were very helpful and delt with any issues that me had quickly and efficiently! We also had no problems getting in contact with them when needed...
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Comment on agent fees
Similar to others in Brighton which I believe is fair
Was this helpful? Yes
Oct 06,2017
Minithumbup
Hannah Atkinson
Emma Gretton
By: 'Sokol Ago'
Oct 06,2017
0 people found
this helpful
Harrington have been very good at dealing with any issues we have, easy to communicate too and very helpful. I would recommend them to future tenants....
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Comment on agent fees
Same as the rest of properties in Brighton
Was this helpful? Yes
Apr 12,2017
Minithumbup
By: 'Emma'
Apr 12,2017
0 people found
this helpful
Staff are always friendly and helpful when I've delt with them over the phone. The only criticism I have is when we first moved into the property we were told the landlord would be coming to do a couple of minor jobs that still haven't been done and we've had no word about it since our first week in the property. I understand this issue is primarily with the landlord however it leaves me concerned that the recent issues we've had with our bathroom may not be followed up either....
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Comment on agent fees
I feel that all agency fees are unreasonable.
Was this helpful? Yes
Areas covered
  • BN1
  • BN2
  • BN3
  • BN42
  • BN43
  • BN10
  • BN9
  • BN14

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
47 3 155 20 0 0 1 0 1 2

Job vacancies

Please see a list of jobs available

Agent Fees

Important information about our fees:
Holding/admin fee - ยฃ240 per person
There will no other fees before moving in. For more information please see our website.
All tenants must be able to provide a UK homeowner guarantor.

Students:
To secure this property we require a holding fee of ยฃ360 per person. There will be no other fees due.
Each tenant must provide a UK home owner guarantor, failing this we accept Housing Hand. For students paying rent in advance we only accept payments for the full term of the contract.
Last updated at 9:43 AM 21/12/2016 by allAgents

Complaints Procedure

OUR COMPLAINTS PROCEDURE

Stage 1

In most cases we try to resolve your complaint immediately. Where it is possible to resolve your complaint within five working days, we will let you know what we can do by communicating with you by way of email or in writing. If it is not possible to resolve your complaint within five working days we will automatically escalate the complaint to stage 2.

If you are not happy with the way we have dealt with your complaint at Stage 1, you have ten working days to request that we progress the matter to stage 2 of our complaints procedure. You will need to tell us what you are unhappy about and why what we have done has not solved the problem. This request has to be in writing.

Stage 2

Once your complaint has progressed to stage 2, you will receive an acknowledgement within three working days of us receiving the complaint. We may contact you to make sure that we have all the facts so that we can fully investigate the problem.

A team leader will fully investigate your complaint and will reply to you within ten working days. If we are unable to complete this investigation within ten working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 3

Once you have received a reply, if you feel that we have not dealt with your complaint satisfactorily, you need to tell us within ten working days. You will need to tell us why you remain dissatisfied and what further action you would like us to take. We will consider this information and escalate your complaint if appropriate.

A Branch Manager from Harringtons will then review your case. You will receive an acknowledgement within five working days of us receiving your complaint. A full reply will be sent to you within fifteen working days. If we are unable to complete this investigation within the fifteen working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 4 รขย€ย“ The Appeal

If you are unhappy with the way your complaint has been dealt with by the Branch Manager, you can ask for the complaint to be referred to Mark Harrington the owner of Harringtons Lettings. You should do this within ten working days of receiving the response from our Branch Manager. You will need to tell him why you remain dissatisfied and what further action you would like him to take. Your complaint will then be referred to Mark Harrington.

When your case is considered, you will be entitled to make all representations in writing to include all facts. You will then receive a final decision within ten working days. If you are still unhappy with the decision made by Mark Harrington then you are entitled to refer the matter to the Property Redress Scheme. Their details can be found at www.theprs.co.uk.

Please note our email is as follows:-

Administration รขย€ย“ admin@harringtonslettings.co.uk
Branch Manager รขย€ย“ aston@harringtonslettings.co.uk
Last updated at 9:43 AM 21/12/2016 by allAgents

Awards won by Harringtons Lettings

Individual Branch Awards

Hove, BN3 1FA

Rachel Erridge Rachel Erridge
Senior Administrator
134 reviews

About Rachel Rachel is the senior administrative assistant of Harrington's Lettings and deals with the day to day management of all of our properties. She has years of administration experience having previously w View full profile
Emma Gretton Emma Gretton
Lettings Manager
59 reviews

About Emma Emma has been an integral part of Harrington's and has been quickly promoted through the ranks to the manager of the business. Emma is consistently trained by the owner Mark Harrington on a day by day View full profile
Hannah Atkinson Hannah Atkinson
Administration Assistant
10 reviews

About Hannah Hannah has a history of administration and is now becoming an important part of Harrington's team. She previously worked for a Property Management Company and is now supporting the Administration Dep View full profile
Reece Gathern Reece Gathern
Lettings Negotiator
12 reviews

About Reece Reece has recently joined us and is already proving to be a vital member of our team! With previous lettings experience Reece has a wealth of knowledge of the property industry and shows a keen passio View full profile
Kate Plows Kate Plows
Property Manager
8 reviews

About Kate Kate joined the Admin team at Harringtons in 2017 after working in an independent estate agents in Eastbourne as a Property Manager. Before this she worked in retail and customer care for 10 years. Ka View full profile

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