• Rachel Erridge
    Rachel Erridge
  • Emma Gretton
    Emma Gretton
  • Hannah Atkinson
    Hannah Atkinson
  • Reece Gathern
    Reece Gathern
  • Kate Plows
    Kate Plows
  • Mark Harrington
    Mark Harrington
Harringtons are now one of the only agents in Brighton and Hove who only specialise in lettings. We do lettings only because it is what we are good at. Why use any other company who don't specialise in this area! Our only focus is to let your property and provide you and your tenant with a totally transparent, expert and quality service! It is what we are good at and what we have been doing since 1993.

Lettings has been one of the safest and best performing investments as well as combining
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Harringtons Lettings

109 Western Road
Hove
Brighton and Hove
BN3 1FA
01273 724000

Jan 29,2018
Minithumbdown
By: 'Anonymous'
Jan 29,2018
0 people found
this helpful
The viewing for the property was unorganised with the wrong address details and name of current tenants. We were not made aware of the strict time limits in which we would have to complete paperwork until we received it, therefore this involved a lot of ...
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Comment on agent fees
Relatively expensive but no much more than expected.
Was this helpful? Yes
Dec 04,2017
Minithumbdown
By: 'BHMCHW'
Dec 04,2017
2 people found
this helpful
As a letting agency harringtons fees are pretty outrageous: £350 holding fee paid once to hold the house in January and then AGAIN when one member left the house-between 6 of us that's £4,200!! This is just so extortionate and outrageous, we're students, I ...
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Comment on agent fees
Awful
Was this helpful? Yes
Dec 04,2017
Minithumbup
Rachel Erridge
By: 'Simran'
Dec 04,2017
0 people found
this helpful
I share a house with 5 other post graduate students, living at one of the Harringtons properties at Rushlake Road . Harringtons lettings has a fantastic, quick and responsive team....
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Was this helpful? Yes
Oct 10,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Andrew'
Oct 10,2017
0 people found
this helpful
So far I think that the staff members are good. They are easy to contact and they solved most of the problems I had. I nominated those two agents because I usually use email to communicate and they would put their name down in the ...
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Was this helpful? Yes
Oct 17,2016
Minithumbup
By: 'Zephyr'
Oct 17,2016
0 people found
this helpful
The process was a little confusing as things like the reference to use for payments were not listed anywhere. It also took a very long time to get through to the landlord, and as we were told to contact the landlord for many of the ...
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Comment on agent fees
Seemed quite high compared to others we have seen
Was this helpful? Yes
By: Harringtons Lettings
Oct 17, 2016
View all comments (1)
Dear Zephyr, Thank you for your review. We are unable to find any tenant under this name however we will try our best to respond accordingly. Until a tenancy commences we are not permitted to hand out landlord details and therefore in the interim Harringtons act as the Γ’β‚¬Λœmiddle man' and liaise between both parties accordingly. If we provided an intro service as opposed to a managed service on behalf of the landlord, then once the tenancy has commenced Harringtons would only then pass ...
Aug 20,2015
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Dr David Bull'
Aug 20,2015
0 people found
this helpful
I've used Harrington's for a few years. Mostly I'm happy but I do wish that when they email me they would sign off the email with a human name. It is impossible to know who emails me. I don't ever seem ...
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Was this helpful? Yes
Jul 22,2015
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Sophie'
Jul 22,2015
2 people found
this helpful
I am a recent tenant and think Harringtons are ok at what they are doing. They respond to queries quite fast and appear to have good a contact with our landlord too. My only negative point on Harringtons would be that the staff appear to ...
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Was this helpful? Yes
Jul 22,2015
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Zq006734'
Jul 22,2015
1 people found
this helpful
Friendly, helpful staff. Could suggest on move in day the agents showing the new tenant round just to show things such as where the meters are boiler etc....
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Was this helpful? Yes
Areas covered
  • BN1
  • BN2
  • BN3
  • BN42
  • BN43
  • BN10
  • BN9
  • BN14

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
52 2 169 17 0 0 1 0 3 1

Agent Fees

Important information about our fees:
Administration Fee - Β£240 per tenant (due when securing the property)
Deposit - One month`s rent. (due two weeks prior to the moving date)
There will no other fees before moving in unless stated otherwise. All tenants are required to provide a UK homeowner guarantor of which will be on a jointly and severally liable basis in the instance there are multiple tenants.
For any tenants who are not able to provide a guarantor there may be the option to pay the rent in advance for the entire term of the contract however this will be at the landlords' discretion and a three month deposit will also be required.
Last updated at 9:43 AM 21/12/2016 by allAgents

Complaints Procedure

OUR COMPLAINTS PROCEDURE

Stage 1

In most cases we try to resolve your complaint immediately. Where it is possible to resolve your complaint within five working days, we will let you know what we can do by communicating with you by way of email or in writing. If it is not possible to resolve your complaint within five working days we will automatically escalate the complaint to stage 2.

If you are not happy with the way we have dealt with your complaint at Stage 1, you have ten working days to request that we progress the matter to stage 2 of our complaints procedure. You will need to tell us what you are unhappy about and why what we have done has not solved the problem. This request has to be in writing.

Stage 2

Once your complaint has progressed to stage 2, you will receive an acknowledgement within three working days of us receiving the complaint. We may contact you to make sure that we have all the facts so that we can fully investigate the problem.

A team leader will fully investigate your complaint and will reply to you within ten working days. If we are unable to complete this investigation within ten working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 3

Once you have received a reply, if you feel that we have not dealt with your complaint satisfactorily, you need to tell us within ten working days. You will need to tell us why you remain dissatisfied and what further action you would like us to take. We will consider this information and escalate your complaint if appropriate.

A Branch Manager from Harringtons will then review your case. You will receive an acknowledgement within five working days of us receiving your complaint. A full reply will be sent to you within fifteen working days. If we are unable to complete this investigation within the fifteen working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 4 Ҁ“ The Appeal

If you are unhappy with the way your complaint has been dealt with by the Branch Manager, you can ask for the complaint to be referred to Mark Harrington the owner of Harringtons Lettings. You should do this within ten working days of receiving the response from our Branch Manager. You will need to tell him why you remain dissatisfied and what further action you would like him to take. Your complaint will then be referred to Mark Harrington.

When your case is considered, you will be entitled to make all representations in writing to include all facts. You will then receive a final decision within ten working days. If you are still unhappy with the decision made by Mark Harrington then you are entitled to refer the matter to the Property Redress Scheme. Their details can be found at www.theprs.co.uk.

Please note our email is as follows:-

Administration Ҁ“ admin@harringtonslettings.co.uk
Last updated at 9:43 AM 21/12/2016 by allAgents

Awards won by Harringtons Lettings

Individual Branch Awards

Hove, BN3

Rachel Erridge Rachel Erridge
Administration Manager
194 reviews

About Rachel Rachel is the senior administrative assistant of Harrington's Lettings and deals with the day to day management of all of our properties. She has years of administration experience having previously w View full profile
Emma Gretton Emma Gretton
Lettings Manager
161 reviews

About Emma Emma has been an integral part of Harrington's and has been quickly promoted through the ranks to the manager of the business. Emma is consistently trained by the owner Mark Harrington on a day by day View full profile
Hannah Atkinson Hannah Atkinson
Administration Assistant
11 reviews

About Hannah Hannah has a history of administration and is now becoming an important part of Harrington's team. She previously worked for a Property Management Company and is now supporting the Administration Dep View full profile
Reece Gathern Reece Gathern
Lettings Negotiator
13 reviews

About Reece Reece has recently joined us and is already proving to be a vital member of our team! With previous lettings experience Reece has a wealth of knowledge of the property industry and shows a keen passio View full profile
Kate Plows Kate Plows
Property Manager
9 reviews

About Kate Kate joined the Admin team at Harringtons in 2017 after working in an independent estate agents in Eastbourne as a Property Manager. Before this she worked in retail and customer care for 10 years. Ka View full profile
Mark Harrington Mark Harrington
Director
0 reviews

About Mark Mark started the business in 1993 and has dedicated his entire adult life to property. He has put a lot of time and effort into making Harringtons what it is today and particularly specialises in deal View full profile

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