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    Rachel
  • Staff picture
    Emma
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    Kate Plows
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    Reece
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    Mark
Harringtons are now one of the only agents in Brighton and Hove who only specialise in lettings. We do lettings only because it is what we are good at. Why use any other company who don't specialise in this area! Our only focus is to let your property and provide you and your tenant with a totally transparent, expert and quality service! It is what we are good at and what we have been doing since 1993.

Lettings has been one of the safest and best performing investments as well as combining
Read full description...Harringtons are now one of the only agents in Brighton and Hove who only specialise in lettings. We do lettings only because it is what we are good at. Why use any other company who don't specialise in this area! Our only focus is to let your property and provide you and your tenant with a totally transparent, expert and quality service! It is what we are good at and what we have been doing since 1993.

Lettings has been one of the safest and best performing investments as well as combining the benefits of a monthly income with the potential for capital appreciation over a long period of time. Many of our landlords relationships with us are of a long term nature so that we can maximize their investment.

Our landlords, whether they are accidental landlords or commercial, all have a common desire to ensure that their most expensive asset is maintained to a high standard by professionals that they can rely on. With this in mind we have put together an experienced team and an unbeatable formula for letting properties. There are very few agents, whether corporate or individuals, that can compete with Harringtons.

We understand that choosing your letting agent is one of the most important decisions that you can make and will have an impact on the value of your asset or investment. You will need an agent that you can rely on to help you, that has expertise in the field, resources and an ethos to deliver a consistently high quality of service and, more than ever, full knowledge of the law.

The team we have assembled are some of the most qualified in the industry and fully committed to caring and providing comprehensive customer service. We are all fully trained and have exceptional knowledge of the market. You can always rely on our expertise, having been in the property market for many years and having many clients since we started in 1993.

We work very closely with our landlords and appreciate that they all have different requirements. Having taken pride in our independence, we can be flexible and work with you to ensure that you get the best possible rent as well as tenants for your property.

We hope that you will decide to trust us to look after your property and enjoy the peace of mind that comes with placing your investment in our staffs' hands.
Harringtons Lettings

169 Hangleton Way
Hangleton,Hove
East Sussex
BN3 8EY
01273 724000

Aug 06,2015
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Rachel
Emma
By: 'james morson'
Aug 06,2015
1 people found
this helpful
I have used Harringtons for over 2 years and they are professional, responsive and competitive. During that time my tenants have changed 3 times and I have also required material renovations all of which have gone very smoothly....
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Jul 23,2015
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Rachel
Emma
By: 'SusieC'
Jul 23,2015
1 people found
this helpful
From first looking at the property through to renting it we have been very happy with the service we have received from Harringtons. Our queries have been responded to efficiently and any repairs organised very fast....
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Jul 23,2015
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Rachel
Emma
By: 'Duncan'
Jul 23,2015
1 people found
this helpful
I rented a flat from Harringtons in Hove. I thought the staff were absolutely excellent in the way they dealt with my move. The branch manager Aston, was so professional in his manner, and couldn't be more helpful to us. I would recommend Harringtons ...
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Jul 22,2015
Minithumbup
Rachel
Emma
By: 'James'
Jul 22,2015
1 people found
this helpful
I have so far had a very good experience with Harringtons Lettings. The process of sorting out paperwork was easy with no hassle. Upon moving in to the property, I had one minor furnishing issue however this was sorted in a very short space of ...
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Comment on agent fees
Obviously I would prefer lower fees, however if the fees are truly representative and fair then I cannot complain.
Was this helpful? Yes
Jul 22,2015
Minithumbup
Emma
Rachel
By: 'Debbie'
Jul 22,2015
1 people found
this helpful
The agent arrived on time for the viewing. The flat had just been completely refurbished. Had seen others with other agents & the place was full of damp....
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Jul 22,2015
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Rachel
Emma
By: 'Mark'
Jul 22,2015
1 people found
this helpful
Found absolutely no problems with Harringtons. Very easy to deal with, professional at all times and helpful. Would be happy to recommend and we hope to remain in our lovely home for a very long time to come....
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Comment on agent fees
Fair and transparent.
Was this helpful? Yes
Jul 22,2015
Minithumbup
By: 'HannahW'
Jul 22,2015
1 people found
this helpful
They have been great both before and after I moved in - they spent lots of time with me on the phone answering a lot of questions before I even viewed the property. (I have toddler twins so needed a lots of info before even ...
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Jul 22,2015
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Rachel
Emma
By: 'Sophie'
Jul 22,2015
2 people found
this helpful
I am a recent tenant and think Harringtons are ok at what they are doing. They respond to queries quite fast and appear to have good a contact with our landlord too. My only negative point on Harringtons would be that the staff appear to ...
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Jul 22,2015
Minithumbup
Rachel
Emma
By: 'Zq006734'
Jul 22,2015
1 people found
this helpful
Friendly, helpful staff. Could suggest on move in day the agents showing the new tenant round just to show things such as where the meters are boiler etc....
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Jul 07,2015
Minithumbup
Rachel
Emma
By: 'Doug Barley'
Jul 07,2015
0 people found
this helpful
I am a landlord with a portfolio of property, some of which are in the Brighton area. I have tried other agents in the past and non are better skilled at letting my property (quickly) and keeping on top of the on going rental position ...
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Comment on agent fees
The more property I place with this agent the more competitive the fees become - I find they are very fair.
Was this helpful? Yes
Jan 23,2015
Minithumbdown
By: 'Linda'
Jan 23,2015
5 people found
this helpful
Harringtons Lettings are an UNSCRUPULOUS and DOWNRIGHT DISHONEST agent. This is the first forum I have EVER joined - I feel that strongly. I have reported them to Brighton & Hove Trading Standards and am forced to go through the Small Claims Courts. Don't want ...
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What agent could do to change your mind?
Repaid my money like an honest, reputable company would have done. Would have had the decency to converse me and not have me make several calls a week, leaving messages without a response. Let me loose faith in the word INTEGRITY!
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Jan 23,2015
Minithumbup
By: 'N Wilkins'
Jan 23,2015
3 people found
this helpful
After 35 years administering letting my house to students in Brighton I needed a rest. Initially Harringtons found tenants and I looked after them throughout the year but this year they have taken over the whole job. I always enjoyed meeting tenants and tried hard to ...
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Jan 19,2015
Minithumbdown
By: 'Victor Woolgar'
Jan 19,2015
4 people found
this helpful
Landlords please do not use this agency who are unprofessional, unscrupulous, and dishonest. They wrote to us saying that they would let our houses for "absolutely" no fee, that they were being paid by Brighton University for every tenant they found. Once let, ...
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Comment on agent fees
Agent charged the students more than they intimated so that they could pay themselves the difference
Was this helpful? Yes
By: Mr Harrignton
Jan 20, 2015
View all comments (1)
Dear Vic, I'm sorry to hear of your bad experience but we were very transparent with our offer, we went through it numerous times with you and we have helped over 20 new landlords achieve higher rents than they were previously on this very same scheme. We started dealing with your business partner who when visited the properties with us was more worried about arguing with the your current students about maintenance issues rather than discuss the deal. When we started dealing with yourself it ...
Dec 01,2014
Minithumbup
Rachel
By: 'Emma'
Dec 01,2014
0 people found
this helpful
After a bad experience with my previous letting agent, I am much happier with the service I am now receiving from Harringtons Lettings. My contact Rachel keeps me updated on a regular basis and informs me of any problems that arise at my property and ...
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Nov 30,2014
Minithumbup
Rachel
By: 'Katherine Hogan'
Nov 30,2014
0 people found
this helpful
I have been renting my property through Harringtons for some time now. I am very happy with the service received from Rachel at Harringtons. I haven't done any work on my property for a while and the bathroom was starting to show signs of wear. ...
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Nov 25,2014
Minithumbup
Rachel
By: 'Stacey'
Nov 25,2014
0 people found
this helpful
Great customer service and very helpful, friendly staff, every bit of the process is explained clearly. Rachel Erridge helped us every step of the way. Thank you....
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Nov 24,2014
Minithumbup
Rachel
By: 'Dan Smyth'
Nov 24,2014
0 people found
this helpful
Amazing service provided by Harringtons who I cannot recommend highly enough. Professional and well managed team who found tennants for my propoerty inside a week. They have been managing my house for the lasty we months, particular praise to Rachel and Jade in the propoerty ...
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Was this helpful? Yes
Nov 22,2014
Minithumbup
Rachel
By: 'Ffc10'
Nov 22,2014
0 people found
this helpful
Harringtons Lettings helped me from the very begining of my property search and found me the perfect flat. They have since been on hand to provide me with the support I have needed, for instance shortly after I moved in I had an issue with ...
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Nov 20,2014
Minithumbup
Rachel
By: 'Ella'
Nov 20,2014
0 people found
this helpful
Ever since my first dealings with Harrington Lettings they have been nothing short of brilliant. They have obviously put a lot of thought into how a good letting agent should operate and it has made for smooth dealings. My contact, Rachel in the property management ...
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Nov 13,2014
Minithumbup
Rachel
By: 'Jamie carter'
Nov 13,2014
0 people found
this helpful
My girlfriend and i were very impressed by the service provided by harringtons lettings. Rachel was extremely helpful through out the whole process, being new to this we were even more grateful for the straight forward approach....
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Was this helpful? Yes
Nov 13,2014
Minithumbup
By: 'Rsmith'
Nov 13,2014
0 people found
this helpful
I've dealt with Jade on a number of occasions and each time I've been really pleased with her professionalism and customer service, I've gone to her with a few issues as a tenant and she's handled them quickly and efficiently and has never made anything ...
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Comment on agent fees
I\'ve used a couple of lettings agents in the past and Harringonts fees seem pretty reasonable in comparison to some others
Was this helpful? Yes
Nov 12,2014
Minithumbup
Rachel
By: 'Megan Thomas'
Nov 12,2014
0 people found
this helpful
I would recommend Harringtons Lettings to anybody thinking about letting a property in Brighton & Hove. Throughout the whole process I have been very impressed with the honesty & integrity by all staff. I would like to compliment Rachel in particular for her professionalism. I ...
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Was this helpful? Yes
Nov 11,2014
Minithumbup
Rachel
By: 'kate'
Nov 11,2014
0 people found
this helpful
I have been a tenant for over two years and have experienced nothing but good things with Harringtons. As soon as an issue arises (eg broken toilet flush) I contact Rachel who is one of the administrators who always deals with my issue immediately. Everyone ...
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Was this helpful? Yes
Nov 11,2014
Minithumbup
By: 'kirsty'
Nov 11,2014
0 people found
this helpful
Had nothing but a great 5* service. Rachel has always gone out of her way to help with anything. Wouldn't use anyone else, would definitely recommend Harringtons lettings as the best lettings agent in Brighton!...
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Was this helpful? Yes
Nov 11,2014
Minithumbdown
Rachel
By: 'julie'
Nov 11,2014
0 people found
this helpful
Great experience with Rachel at harringtons. The process from viewing to moving couldn't have gone any smoother. They were very quick to organise relevant paperwork and were always just a call or email away. Would happily recommend Harrington lettings....
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Was this helpful? Yes
Nov 11,2014
Minithumbup
Rachel
By: 'Nicole Taylor'
Nov 11,2014
0 people found
this helpful
I have rented from Harringtons Lettings for nearly a year and I am very happy with their service. Whenever I have had a problem, Rachel is always very quick to resolve it. I have never had a problem with Harringtons and I would highly recommend ...
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Was this helpful? Yes
Nov 11,2014
Minithumbup
Rachel
By: 'Sophie Barton'
Nov 11,2014
0 people found
this helpful
I have rented from Harringtons lettings for 6 months and I am very happy the service I have received. Rachel and Jade have been dedicated from day one and always dealt with our questions and queries with accuracy and promptness. We always receive a timely response ...
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Was this helpful? Yes
Nov 11,2014
Minithumbup
Rachel
By: 'Melissa Thomason'
Nov 11,2014
0 people found
this helpful
Rachel was extremely helpful in facilitating my issue and took it upon herself to get the issue resolved. She hadn't been part of the prior discussion however, she still took on the issue as hers. I would like to thank her for her genuine care ...
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Was this helpful? Yes
Nov 11,2014
Minithumbup
Rachel
By: 'Georgina'
Nov 11,2014
0 people found
this helpful
I have been with Harringtons Lettings for four years now and I have always contacted Rachel with any queries or issues that may arise. Since living at the property, we have had regular inspections to ensure any maintenance issues are picked up and improvements can ...
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Was this helpful? Yes
Nov 11,2014
Minithumbup
Rachel
By: 'Helena Gann'
Nov 11,2014
0 people found
this helpful
Rachel has been very helpful and is always professional and courteous in my dealings with her. She was particularly supportive when I had problems with my bank, she dealt with the situation with understanding and cooperation. She was also very quick to sort out a ...
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DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
64 2 174 17 0 0 1 0 3 1

Agent Fees

Important information about our fees:
Administration Fee - £240 per tenant (due when securing the property)
Deposit - One month`s rent. (due two weeks prior to the moving date)
There will no other fees before moving in unless stated otherwise. All tenants are required to provide a UK homeowner guarantor of which will be on a jointly and severally liable basis in the instance there are multiple tenants.
For any tenants who are not able to provide a guarantor there may be the option to pay the rent in advance for the entire term of the contract however this will be at the landlords' discretion and a three month deposit will also be required.
Last updated at 9:43 AM 21/12/2016 by allAgents

Complaints Procedure

OUR COMPLAINTS PROCEDURE

Stage 1

In most cases we try to resolve your complaint immediately. Where it is possible to resolve your complaint within five working days, we will let you know what we can do by communicating with you by way of email or in writing. If it is not possible to resolve your complaint within five working days we will automatically escalate the complaint to stage 2.

If you are not happy with the way we have dealt with your complaint at Stage 1, you have ten working days to request that we progress the matter to stage 2 of our complaints procedure. You will need to tell us what you are unhappy about and why what we have done has not solved the problem. This request has to be in writing.

Stage 2

Once your complaint has progressed to stage 2, you will receive an acknowledgement within three working days of us receiving the complaint. We may contact you to make sure that we have all the facts so that we can fully investigate the problem.

A team leader will fully investigate your complaint and will reply to you within ten working days. If we are unable to complete this investigation within ten working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 3

Once you have received a reply, if you feel that we have not dealt with your complaint satisfactorily, you need to tell us within ten working days. You will need to tell us why you remain dissatisfied and what further action you would like us to take. We will consider this information and escalate your complaint if appropriate.

A Branch Manager from Harringtons will then review your case. You will receive an acknowledgement within five working days of us receiving your complaint. A full reply will be sent to you within fifteen working days. If we are unable to complete this investigation within the fifteen working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 4 – The Appeal

If you are unhappy with the way your complaint has been dealt with by the Branch Manager, you can ask for the complaint to be referred to Mark Harrington the owner of Harringtons Lettings. You should do this within ten working days of receiving the response from our Branch Manager. You will need to tell him why you remain dissatisfied and what further action you would like him to take. Your complaint will then be referred to Mark Harrington.

When your case is considered, you will be entitled to make all representations in writing to include all facts. You will then receive a final decision within ten working days. If you are still unhappy with the decision made by Mark Harrington then you are entitled to refer the matter to the Property Redress Scheme. Their details can be found at www.theprs.co.uk.

Please note our email is as follows:-

Administration – admin@harringtonslettings.co.uk
Last updated at 9:43 AM 21/12/2016 by allAgents
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