• Rachel Erridge
    Rachel Erridge
  • Emma Gretton
    Emma Gretton
  • Hannah Atkinson
    Hannah Atkinson
  • Reece Gathern
    Reece Gathern
  • Kate Plows
    Kate Plows
  • Mark Harrington
    Mark Harrington
Harringtons are now one of the only agents in Brighton and Hove who only specialise in lettings. We do lettings only because it is what we are good at. Why use any other company who don't specialise in this area! Our only focus is to let your property and provide you and your tenant with a totally transparent, expert and quality service! It is what we are good at and what we have been doing since 1993.

Lettings has been one of the safest and best performing investments as well as combining
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Harringtons Lettings

109 Western Road
Hove
Brighton and Hove
BN3 1FA
01273 724000

Oct 14,2015
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Oliver Smart'
Oct 14,2015
1 people found
this helpful
I was realy happy with emma and how she found us a house in the stile wich we where looking for so quick . Emma was very good with showing us round . And keep us up to date with what we hat to do...
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Comment on agent fees
Out standing very pleased
Was this helpful? Yes
Oct 12,2015
Minithumbup
Rachel Erridge
Emma Gretton
By: 'nathan'
Oct 12,2015
1 people found
this helpful
this is my first time living in Brighton i moved down from birmingham to live with my girlfriend. it was a big move but the staff helped us find the right place. i needed to be central as I don't know my way round ...
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Comment on agent fees
not as expensive as I thought it would it be
Was this helpful? Yes
Oct 09,2015
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Debbie Grantham'
Oct 09,2015
1 people found
this helpful
Have used Harringtons for many years now, they run all our properties , the staff are so helpful , any problems i ring them and it is sorted. if i am away they sort any issue without fuss ....
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Was this helpful? Yes
Oct 07,2015
Minithumbup
Emma Gretton
Rachel Erridge
By: 'dan james'
Oct 07,2015
1 people found
this helpful
we were really happy with how easy the whole move in was but we had problems with the boiler and jade and rachel helped us and we had a work man round within a few hours. jade then called to make sure it was sorted. ...
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Comment on agent fees
there was just one payment for everything it was cheap and easy
Was this helpful? Yes
Oct 06,2015
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Megan'
Oct 06,2015
1 people found
this helpful
We have been in our house for almost a month we are so glad we found it in time for freshers. Derina and Emma helped find us the house and gave us loads of advice for next year they were really friendly on the viewings ...
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Comment on agent fees
Cheaper than what our friends paid for there houses
Was this helpful? Yes
Sep 23,2015
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Mr P Trimble'
Sep 23,2015
1 people found
this helpful
Emma was very helpful and knowledgeable throughout the letting process. Emma was able to answer specific questions regarding my involvement as a guarantor for my daughter. It made the whole process less stressful....
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Was this helpful? Yes
Sep 23,2015
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Alex moss'
Sep 23,2015
1 people found
this helpful
Ive been so happy being a tenant with Harringtons they always answered my questions dealt with maintenance so quickly even though im in newhaven the workmen still came over really fast. since I decided not to renew as im moving to lewes i was always ...
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Comment on agent fees
renewal fee never went up the whole time
Was this helpful? Yes
Sep 19,2015
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Laura'
Sep 19,2015
1 people found
this helpful
Really helpful when needed a student property. When had a few problems responded as soon as possible. Would definitely recommend...
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Was this helpful? Yes
Sep 18,2015
Minithumbup
Emma Gretton
By: 'imogen page'
Sep 18,2015
1 people found
this helpful
I have been a tenant of Harringtons for years at my flat now I have a baby i needed a bigger space they have helped me find my new place and I am so grateful I am happy to be staying with them as they ...
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Comment on agent fees
so much cheaper than lots of agents
Was this helpful? Yes
Sep 16,2015
Minithumbdown
Emma Gretton
Rachel Erridge
By: 'Hannah'
Sep 16,2015
4 people found
this helpful
This company is horrendous to tennants , they attempt to take money off you constantly and when my tenancy finished they tried to take over £300 for a £70 pound cleaning and the rest in extortional fees! Provided false photos of property to make a claim ...
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Was this helpful? Yes
Aug 24,2015
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Well done!'
Aug 24,2015
1 people found
this helpful
I have found Harringtons a fair and efficient Letting Agent. Fair in so far as they treat both Lardlords and Tenants with respect. They don't hesitate to point out individual responsibilities to Landlords and Tenants alike which earns them great respect from me as ...
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Comment on agent fees
Seems fair to me - I have no complaint.
Was this helpful? Yes
Aug 20,2015
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Dr David Bull'
Aug 20,2015
0 people found
this helpful
I've used Harrington's for a few years. Mostly I'm happy but I do wish that when they email me they would sign off the email with a human name. It is impossible to know who emails me. I don't ever seem ...
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Was this helpful? Yes
Aug 17,2015
Minithumbup
Rachel Erridge
Emma Gretton
By: 'MM'
Aug 17,2015
1 people found
this helpful
Harringtons have been brilliant from start to finish. Even prior to actual purchase of our BTL property, they were available and on hand to talk through potential rental benefits / opportunities in the area. This was particularly invaluable to us, despite spending a lot of time ...
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Comment on agent fees
Very competitive!
Was this helpful? Yes
Aug 06,2015
Minithumbup
Rachel Erridge
Emma Gretton
By: 'james morson'
Aug 06,2015
1 people found
this helpful
I have used Harringtons for over 2 years and they are professional, responsive and competitive. During that time my tenants have changed 3 times and I have also required material renovations all of which have gone very smoothly....
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Was this helpful? Yes
Jul 23,2015
Minithumbup
Rachel Erridge
Emma Gretton
By: 'SusieC'
Jul 23,2015
1 people found
this helpful
From first looking at the property through to renting it we have been very happy with the service we have received from Harringtons. Our queries have been responded to efficiently and any repairs organised very fast....
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Was this helpful? Yes
Jul 23,2015
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Duncan'
Jul 23,2015
1 people found
this helpful
I rented a flat from Harringtons in Hove. I thought the staff were absolutely excellent in the way they dealt with my move. The branch manager Aston, was so professional in his manner, and couldn't be more helpful to us. I would recommend Harringtons ...
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Was this helpful? Yes
Jul 22,2015
Minithumbup
Rachel Erridge
Emma Gretton
By: 'James'
Jul 22,2015
1 people found
this helpful
I have so far had a very good experience with Harringtons Lettings. The process of sorting out paperwork was easy with no hassle. Upon moving in to the property, I had one minor furnishing issue however this was sorted in a very short space of ...
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Comment on agent fees
Obviously I would prefer lower fees, however if the fees are truly representative and fair then I cannot complain.
Was this helpful? Yes
Jul 22,2015
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Debbie'
Jul 22,2015
1 people found
this helpful
The agent arrived on time for the viewing. The flat had just been completely refurbished. Had seen others with other agents & the place was full of damp....
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Was this helpful? Yes
Jul 22,2015
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Mark'
Jul 22,2015
1 people found
this helpful
Found absolutely no problems with Harringtons. Very easy to deal with, professional at all times and helpful. Would be happy to recommend and we hope to remain in our lovely home for a very long time to come....
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Comment on agent fees
Fair and transparent.
Was this helpful? Yes
Jul 22,2015
Minithumbup
By: 'HannahW'
Jul 22,2015
1 people found
this helpful
They have been great both before and after I moved in - they spent lots of time with me on the phone answering a lot of questions before I even viewed the property. (I have toddler twins so needed a lots of info before even ...
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Was this helpful? Yes
Jul 22,2015
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Sophie'
Jul 22,2015
2 people found
this helpful
I am a recent tenant and think Harringtons are ok at what they are doing. They respond to queries quite fast and appear to have good a contact with our landlord too. My only negative point on Harringtons would be that the staff appear to ...
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Was this helpful? Yes
Jul 22,2015
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Zq006734'
Jul 22,2015
1 people found
this helpful
Friendly, helpful staff. Could suggest on move in day the agents showing the new tenant round just to show things such as where the meters are boiler etc....
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Was this helpful? Yes
Jul 07,2015
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Doug Barley'
Jul 07,2015
0 people found
this helpful
I am a landlord with a portfolio of property, some of which are in the Brighton area. I have tried other agents in the past and non are better skilled at letting my property (quickly) and keeping on top of the on going rental position ...
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Comment on agent fees
The more property I place with this agent the more competitive the fees become - I find they are very fair.
Was this helpful? Yes
Jan 23,2015
Minithumbdown
By: 'Linda'
Jan 23,2015
5 people found
this helpful
Harringtons Lettings are an UNSCRUPULOUS and DOWNRIGHT DISHONEST agent. This is the first forum I have EVER joined - I feel that strongly. I have reported them to Brighton & Hove Trading Standards and am forced to go through the Small Claims Courts. Don't want ...
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What agent could do to change your mind?
Repaid my money like an honest, reputable company would have done. Would have had the decency to converse me and not have me make several calls a week, leaving messages without a response. Let me loose faith in the word INTEGRITY!
Attached Files
Was this helpful? Yes
Jan 23,2015
Minithumbup
By: 'N Wilkins'
Jan 23,2015
3 people found
this helpful
After 35 years administering letting my house to students in Brighton I needed a rest. Initially Harringtons found tenants and I looked after them throughout the year but this year they have taken over the whole job. I always enjoyed meeting tenants and tried hard to ...
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Was this helpful? Yes
Jan 19,2015
Minithumbdown
By: 'Victor Woolgar'
Jan 19,2015
4 people found
this helpful
Landlords please do not use this agency who are unprofessional, unscrupulous, and dishonest. They wrote to us saying that they would let our houses for "absolutely" no fee, that they were being paid by Brighton University for every tenant they found. Once let, ...
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Comment on agent fees
Agent charged the students more than they intimated so that they could pay themselves the difference
Was this helpful? Yes
By: Mr Harrignton
Jan 20, 2015
View all comments (1)
Dear Vic, I'm sorry to hear of your bad experience but we were very transparent with our offer, we went through it numerous times with you and we have helped over 20 new landlords achieve higher rents than they were previously on this very same scheme. We started dealing with your business partner who when visited the properties with us was more worried about arguing with the your current students about maintenance issues rather than discuss the deal. When we started dealing with yourself it ...
Dec 01,2014
Minithumbup
Rachel Erridge
By: 'Emma'
Dec 01,2014
0 people found
this helpful
After a bad experience with my previous letting agent, I am much happier with the service I am now receiving from Harringtons Lettings. My contact Rachel keeps me updated on a regular basis and informs me of any problems that arise at my property and ...
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Was this helpful? Yes
Nov 30,2014
Minithumbup
Rachel Erridge
By: 'Katherine Hogan'
Nov 30,2014
0 people found
this helpful
I have been renting my property through Harringtons for some time now. I am very happy with the service received from Rachel at Harringtons. I haven't done any work on my property for a while and the bathroom was starting to show signs of wear. ...
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Was this helpful? Yes
Nov 25,2014
Minithumbup
Rachel Erridge
By: 'Stacey'
Nov 25,2014
0 people found
this helpful
Great customer service and very helpful, friendly staff, every bit of the process is explained clearly. Rachel Erridge helped us every step of the way. Thank you....
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Was this helpful? Yes
Nov 24,2014
Minithumbup
Rachel Erridge
By: 'Dan Smyth'
Nov 24,2014
0 people found
this helpful
Amazing service provided by Harringtons who I cannot recommend highly enough. Professional and well managed team who found tennants for my propoerty inside a week. They have been managing my house for the lasty we months, particular praise to Rachel and Jade in the propoerty ...
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Was this helpful? Yes
Areas covered
  • BN1
  • BN2
  • BN3
  • BN42
  • BN43
  • BN10
  • BN9
  • BN14

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
52 2 169 17 0 0 1 0 3 1

Agent Fees

Important information about our fees:
Administration Fee - ยฃ240 per tenant (due when securing the property)
Deposit - One month`s rent. (due two weeks prior to the moving date)
There will no other fees before moving in unless stated otherwise. All tenants are required to provide a UK homeowner guarantor of which will be on a jointly and severally liable basis in the instance there are multiple tenants.
For any tenants who are not able to provide a guarantor there may be the option to pay the rent in advance for the entire term of the contract however this will be at the landlords' discretion and a three month deposit will also be required.
Last updated at 9:43 AM 21/12/2016 by allAgents

Complaints Procedure

OUR COMPLAINTS PROCEDURE

Stage 1

In most cases we try to resolve your complaint immediately. Where it is possible to resolve your complaint within five working days, we will let you know what we can do by communicating with you by way of email or in writing. If it is not possible to resolve your complaint within five working days we will automatically escalate the complaint to stage 2.

If you are not happy with the way we have dealt with your complaint at Stage 1, you have ten working days to request that we progress the matter to stage 2 of our complaints procedure. You will need to tell us what you are unhappy about and why what we have done has not solved the problem. This request has to be in writing.

Stage 2

Once your complaint has progressed to stage 2, you will receive an acknowledgement within three working days of us receiving the complaint. We may contact you to make sure that we have all the facts so that we can fully investigate the problem.

A team leader will fully investigate your complaint and will reply to you within ten working days. If we are unable to complete this investigation within ten working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 3

Once you have received a reply, if you feel that we have not dealt with your complaint satisfactorily, you need to tell us within ten working days. You will need to tell us why you remain dissatisfied and what further action you would like us to take. We will consider this information and escalate your complaint if appropriate.

A Branch Manager from Harringtons will then review your case. You will receive an acknowledgement within five working days of us receiving your complaint. A full reply will be sent to you within fifteen working days. If we are unable to complete this investigation within the fifteen working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 4 รขย€ย“ The Appeal

If you are unhappy with the way your complaint has been dealt with by the Branch Manager, you can ask for the complaint to be referred to Mark Harrington the owner of Harringtons Lettings. You should do this within ten working days of receiving the response from our Branch Manager. You will need to tell him why you remain dissatisfied and what further action you would like him to take. Your complaint will then be referred to Mark Harrington.

When your case is considered, you will be entitled to make all representations in writing to include all facts. You will then receive a final decision within ten working days. If you are still unhappy with the decision made by Mark Harrington then you are entitled to refer the matter to the Property Redress Scheme. Their details can be found at www.theprs.co.uk.

Please note our email is as follows:-

Administration รขย€ย“ admin@harringtonslettings.co.uk
Last updated at 9:43 AM 21/12/2016 by allAgents

Awards won by Harringtons Lettings

Individual Branch Awards

Hove, BN3

Rachel Erridge Rachel Erridge
Administration Manager
194 reviews

About Rachel Rachel is the senior administrative assistant of Harrington's Lettings and deals with the day to day management of all of our properties. She has years of administration experience having previously w View full profile
Emma Gretton Emma Gretton
Lettings Manager
161 reviews

About Emma Emma has been an integral part of Harrington's and has been quickly promoted through the ranks to the manager of the business. Emma is consistently trained by the owner Mark Harrington on a day by day View full profile
Hannah Atkinson Hannah Atkinson
Administration Assistant
11 reviews

About Hannah Hannah has a history of administration and is now becoming an important part of Harrington's team. She previously worked for a Property Management Company and is now supporting the Administration Dep View full profile
Reece Gathern Reece Gathern
Lettings Negotiator
13 reviews

About Reece Reece has recently joined us and is already proving to be a vital member of our team! With previous lettings experience Reece has a wealth of knowledge of the property industry and shows a keen passio View full profile
Kate Plows Kate Plows
Property Manager
9 reviews

About Kate Kate joined the Admin team at Harringtons in 2017 after working in an independent estate agents in Eastbourne as a Property Manager. Before this she worked in retail and customer care for 10 years. Ka View full profile
Mark Harrington Mark Harrington
Director
0 reviews

About Mark Mark started the business in 1993 and has dedicated his entire adult life to property. He has put a lot of time and effort into making Harringtons what it is today and particularly specialises in deal View full profile

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