• Rachel Erridge
    Rachel Erridge
  • Emma Gretton
    Emma Gretton
  • Hannah Atkinson
    Hannah Atkinson
  • Reece Gathern
    Reece Gathern
  • Kate Plows
    Kate Plows
Harringtons is now becoming one of the only Lettings Agencies in Brighton and Hove who specialize in just doing lettings. Many Companies have now diversified into property management and selling. Harringtons believe that by diversifying many agents have lost focus on what is important to their landlords by no longer specializing in just lettings only.

Lettings has been one of the safest and best performing investments as well as combining the benefits of a monthly income with the potential f
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109 Western Road
Hove
Brighton and Hove
BN3 1FA
01273 724000

 
www.harringtonslettings.co.uk Properties for sale
Properties for rent
Jan 23,2015
Minithumbup
By: 'N Wilkins'
Jan 23,2015
3 people found
this helpful
After 35 years administering letting my house to students in Brighton I needed a rest. Initially Harringtons found tenants and I looked after them throughout the year but this year they have taken over the whole job. I always enjoyed meeting tenants and tried hard to treat them fairly. I feel confident Harringtons will carry on in this tradition. As a landlord I feel confident Harringtons protect the interests of both landlord and tenant - they are exceptionally easy to talk to while at the sam...
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Jan 19,2015
Minithumbdown
By: 'Victor Woolgar'
Jan 19,2015
4 people found
this helpful
Landlords please do not use this agency who are unprofessional, unscrupulous, and dishonest. They wrote to us saying that they would let our houses for "absolutely" no fee, that they were being paid by Brighton University for every tenant they found. Once let, they started charging us a fully managed property fee and said that WE had misunderstood!! We got rid of them by paying a finders fee. We understand we are not alone in this scam...
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Comment on agent fees
Agent charged the students more than they intimated so that they could pay themselves the difference
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By: Mr Harrignton
Jan 20, 2015
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Dear Vic, I'm sorry to hear of your bad experience but we were very transparent with our offer, we went through it numerous times with you and we have helped over 20 new landlords achieve higher rents than they were previously on this very same scheme. We started dealing with your business partner who when visited the properties with us was more worried about arguing with the your current students about maintenance issues rather than discuss the deal. When we started dealing with yourself it ...
Dec 01,2014
Minithumbup
Rachel Erridge
By: 'Emma'
Dec 01,2014
0 people found
this helpful
After a bad experience with my previous letting agent, I am much happier with the service I am now receiving from Harringtons Lettings. My contact Rachel keeps me updated on a regular basis and informs me of any problems that arise at my property and quickly rectifies the issue. Definitely a move for the better! Thanks Harringtons!...
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Nov 30,2014
Minithumbup
Rachel Erridge
By: 'Katherine Hogan'
Nov 30,2014
0 people found
this helpful
I have been renting my property through Harringtons for some time now. I am very happy with the service received from Rachel at Harringtons. I haven't done any work on my property for a while and the bathroom was starting to show signs of wear. Harringtons organised for all the work to be carried out without me having to lift a finger. I must say I was really impressed with all the team at Harringtons as they made the experience a very easy one for me....
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Nov 25,2014
Minithumbup
Rachel Erridge
By: 'Stacey'
Nov 25,2014
0 people found
this helpful
Great customer service and very helpful, friendly staff, every bit of the process is explained clearly. Rachel Erridge helped us every step of the way. Thank you....
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Nov 24,2014
Minithumbup
Rachel Erridge
By: 'Dan Smyth'
Nov 24,2014
0 people found
this helpful
Amazing service provided by Harringtons who I cannot recommend highly enough. Professional and well managed team who found tennants for my propoerty inside a week. They have been managing my house for the lasty we months, particular praise to Rachel and Jade in the propoerty management department who have kept me well informed throughout....
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Nov 22,2014
Minithumbup
Rachel Erridge
By: 'Ffc10'
Nov 22,2014
0 people found
this helpful
Harringtons Lettings helped me from the very begining of my property search and found me the perfect flat. They have since been on hand to provide me with the support I have needed, for instance shortly after I moved in I had an issue with the heating so I called the office and an engineer was at the property the same day and sorted the issue quickly. Their customer service is excellent and more importantly I get the impression that Rachel and Jade in the property management department really ca...
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Nov 20,2014
Minithumbup
Rachel Erridge
By: 'Ella'
Nov 20,2014
0 people found
this helpful
Ever since my first dealings with Harrington Lettings they have been nothing short of brilliant. They have obviously put a lot of thought into how a good letting agent should operate and it has made for smooth dealings. My contact, Rachel in the property management department has been so helpful and patient with me (someone who has never rented before) and I couldn't have asked for more. If you are looking to rent a property in Brighton and Hove I would highly recommend Harringtons....
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Nov 13,2014
Minithumbup
Rachel Erridge
By: 'Jamie carter'
Nov 13,2014
0 people found
this helpful
My girlfriend and i were very impressed by the service provided by harringtons lettings. Rachel was extremely helpful through out the whole process, being new to this we were even more grateful for the straight forward approach....
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Nov 13,2014
Minithumbup
By: 'Rsmith'
Nov 13,2014
0 people found
this helpful
I've dealt with Jade on a number of occasions and each time I've been really pleased with her professionalism and customer service, I've gone to her with a few issues as a tenant and she's handled them quickly and efficiently and has never made anything seem like too much trouble. She's always really friendly and is a real asset to Harringtons :)...
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Comment on agent fees
I\'ve used a couple of lettings agents in the past and Harringonts fees seem pretty reasonable in comparison to some others
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Nov 12,2014
Minithumbup
Rachel Erridge
By: 'Megan Thomas'
Nov 12,2014
0 people found
this helpful
I would recommend Harringtons Lettings to anybody thinking about letting a property in Brighton & Hove. Throughout the whole process I have been very impressed with the honesty & integrity by all staff. I would like to compliment Rachel in particular for her professionalism. I now look forward to becoming a Hove resident....
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Nov 11,2014
Minithumbup
Rachel Erridge
By: 'kate'
Nov 11,2014
0 people found
this helpful
I have been a tenant for over two years and have experienced nothing but good things with Harringtons. As soon as an issue arises (eg broken toilet flush) I contact Rachel who is one of the administrators who always deals with my issue immediately. Everyone is very nice whenever they have been to my flat. I also get plenty of warning before they enter for any maintenance issues. I would highly recommend them and feel lucky I have had them as my landlord....
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Nov 11,2014
Minithumbup
By: 'kirsty'
Nov 11,2014
0 people found
this helpful
Had nothing but a great 5* service. Rachel has always gone out of her way to help with anything. Wouldn't use anyone else, would definitely recommend Harringtons lettings as the best lettings agent in Brighton!...
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Nov 11,2014
Minithumbdown
Rachel Erridge
By: 'julie'
Nov 11,2014
0 people found
this helpful
Great experience with Rachel at harringtons. The process from viewing to moving couldn't have gone any smoother. They were very quick to organise relevant paperwork and were always just a call or email away. Would happily recommend Harrington lettings....
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Nov 11,2014
Minithumbup
Rachel Erridge
By: 'Nicole Taylor'
Nov 11,2014
0 people found
this helpful
I have rented from Harringtons Lettings for nearly a year and I am very happy with their service. Whenever I have had a problem, Rachel is always very quick to resolve it. I have never had a problem with Harringtons and I would highly recommend them to anyone interested....
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Nov 11,2014
Minithumbup
Rachel Erridge
By: 'Sophie Barton'
Nov 11,2014
0 people found
this helpful
I have rented from Harringtons lettings for 6 months and I am very happy the service I have received. Rachel and Jade have been dedicated from day one and always dealt with our questions and queries with accuracy and promptness. We always receive a timely response and would highly recommend the professional service they offer....
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Nov 11,2014
Minithumbup
Rachel Erridge
By: 'Melissa Thomason'
Nov 11,2014
0 people found
this helpful
Rachel was extremely helpful in facilitating my issue and took it upon herself to get the issue resolved. She hadn't been part of the prior discussion however, she still took on the issue as hers. I would like to thank her for her genuine care and ability to resolve my problem. I wouldn't think twice about recommending Harringtons to anyone, great customer service....
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Nov 11,2014
Minithumbup
Rachel Erridge
By: 'Georgina'
Nov 11,2014
0 people found
this helpful
I have been with Harringtons Lettings for four years now and I have always contacted Rachel with any queries or issues that may arise. Since living at the property, we have had regular inspections to ensure any maintenance issues are picked up and improvements can be made to make for more comfortable living. I have been very pleased with the service we have received and am happy to be a tenant of Harringtons Lettings for the foreseeable future....
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Nov 11,2014
Minithumbup
Rachel Erridge
By: 'Helena Gann'
Nov 11,2014
0 people found
this helpful
Rachel has been very helpful and is always professional and courteous in my dealings with her. She was particularly supportive when I had problems with my bank, she dealt with the situation with understanding and cooperation. She was also very quick to sort out a couple of maintenance issues I have had which saved me a lot of unnecessary worry and inconvenience. Excellent service all round....
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Nov 11,2014
Minithumbup
Rachel Erridge
By: 'sh163'
Nov 11,2014
0 people found
this helpful
Very professional and prompt service by Harringtons. Extremely friendly and efficient staff. Dealt with Rachel regarding a couple of minor repairs which were quickly sorted with no fuss. Contracts done very easily. Very satisfied. Would recommend to anyone looking for a property in Brighton....
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Nov 11,2014
Minithumbup
Rachel Erridge
By: 'Jenna Taylo'
Nov 11,2014
0 people found
this helpful
Rachel always responds very promptly to any maintenance problems, the team are extremely easy to deal with on the phone and in person. Their contractors were fast, tidy and professional....
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Nov 11,2014
Minithumbup
Rachel Erridge
By: 'Rebecca West'
Nov 11,2014
0 people found
this helpful
I liasied mostly with Rachel and found her to be exceptionally dedicated and consistently going the extra mile for us whenever it was required. We found that the personalised approach compared to some of the bigger letting agents suited our needs perfectly and made for a better all round experience. Thank you....
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Nov 11,2014
Minithumbup
By: 'killjoy'
Nov 11,2014
0 people found
this helpful
I rent through Harringtons Lettings as a student as after a search i found out they are the no1 student lettings company. The process was fast and once a property was found Jade dealt with all of the paperwork and i soon moved in. Unfortunately the shower had a leak, but one quick call to Jade was enough to have it fixed. Jade has always been a pleasure to deal with and if there are ever any issues in the future, i have the greatest confidence in her to get it fixed. Jade seems to be a real asse...
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Nov 10,2014
Minithumbup
Rachel Erridge
By: 'Katie Harrison'
Nov 10,2014
0 people found
this helpful
I have been in contact with Rachel regarding an issue at our property. I have received a timely response to my query which has been very much appreciated. This is what good service is all about. It is important for tenants to know that the team at Harringtons is there to help when problems arise. I have already recommended them to a friend....
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Sep 18,2014
Minithumbup
By: 'RobPrickard'
Sep 18,2014
0 people found
this helpful
Very Helpful. We were struggling to find other people to rent with an they helped us so much! They put us in contact with other people looking in the same situation and Aston took us to see 3 p;properties of which one we really liked. Jade then helped with the whole process after and spoke to my mum when we were having complications with someone else's dad and sorted it out very quickly. They really helped us and I would definitley recommend them to friends....
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Comment on agent fees
Cheap compared to others
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By: Aston
Oct 27, 2014
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Hi Rob, Thanks for your feedback, glad it all worked out for you in the end. Harringtons ...
Sep 17,2014
Minithumbdown
By: 'starlitdarkness'
Sep 17,2014
4 people found
this helpful
I honestly think that Basil Fawlty could run a lettings agency in a more professional and organised manner than this thoroughly incompetent company. I am relieved to have finished dealing with them after a year of consistently unprofessional service. This is a company which are all smiles and kindness until they have your money - then the true colours begin to burst forth. Just a few of the joys you can expect as a tenant of one of this company's properties; 1. Being given minimal noti...
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What agent could do to change your mind?
Learn some professionalism!
Attached Files
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By: Harringtons
Oct 27, 2014
View all comments (1)
Hi Γ’β‚¬ΛœStarlight DarknessÒ€ℒ. Im sorry to hear of your negative review. We have a company policy to give all tenants 24 hoursÒ€ℒ notice, unfortunately we kept finding in your case that every time we called we got voicemails so we just left voicemails 24 hours before. In terms of the phone call regarding the arrears we did have a couple of occasions where the reference we initially gave you was not put on the payment so we take hundreds of rent on the 1st of every month and witho ...
Jun 16,2014
Minithumbdown
By: 'unhappy beyond belief'
Jun 16,2014
4 people found
this helpful
this is a very strong warning. do not use this company, everything in the previous posts ( the negatives which you see far outweigh the 'positives' which seem a little false to me everything negative is true and i have experienced my own version of most of these. the trying to weedle cash out of me is becoming tiresome. i have terrible contact with the people who work there ( except for the poor souls who man the front of shop).. they are nice enough but there employers sting. they only ca...
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By: Harringtons
Oct 27, 2014
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Hi, im sorry to hear of your bad experience. I think we need to be clear, there are no employers above everyone in the front office, and it is all run by a branch manager and administration manager who sit at the front of our office. So if you had a positive experience with them then hopefully it should be okay. Unfortunately you chose who to live with in the house not us and the landlords are responsible for buildings and landlords insurance but all tenants are responsible for contents insura ...
Apr 10,2014
Minithumbup
By: 'L White'
Apr 10,2014
0 people found
this helpful
I have used numerous lettings agents and Harringtons have been the best so far. From when I first enquired about the property to moving in they were really friendly, helpful and efficient. I enquired about the property online in the evening and received a call to arrange a viewing the next morning. The agent who met me to the view the property was very flexible with viewing times, met me on time and was very approachable. Securing the property was easy and completed within a day, the application...
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By: Harringtons
Oct 27, 2014
View all comments (1)
Hi Lily, thanks for your positive feedback, it is much appreciated. Regards Harringtons ...
Feb 14,2014
Minithumbup
By: 'Dan'
Feb 14,2014
0 people found
this helpful
I used Harringtons lettings to find tenants for my student property. Very easy, hassle free process! If I had the money to buy another property I\'d certainly use them again!...
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Feb 05,2014
Minithumbdown
By: 'BrightonHoveRental'
Feb 05,2014
6 people found
this helpful
Having dealt with numerous letting agents through my time in Brighton & Hove, Harringtons Lettings succeeded in becoming the most unprofessional and incompetent agency I have managed to come across. To begin with, after experiencing numerous problems with the property upon moving in, including rot in the walls, damp, and general uncleanliness, and reporting this to the Lettings Agent, we were informed they would not do anything about it, and the landlord would not pay for any repairs (whic...
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Areas covered
  • BN1
  • BN2
  • BN3
  • BN42
  • BN43
  • BN10
  • BN9
  • BN14

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
47 3 153 20 0 0 1 0 1 2

Job vacancies

Please see a list of jobs available

Agent Fees

Important information about our fees:
Holding/admin fee - Β£240 per person
There will no other fees before moving in. For more information please see our website.
All tenants must be able to provide a UK homeowner guarantor.

Students:
To secure this property we require a holding fee of Β£360 per person. There will be no other fees due.
Each tenant must provide a UK home owner guarantor, failing this we accept Housing Hand. For students paying rent in advance we only accept payments for the full term of the contract.
Last updated at 9:43 AM 21/12/2016 by allAgents

Complaints Procedure

OUR COMPLAINTS PROCEDURE

Stage 1

In most cases we try to resolve your complaint immediately. Where it is possible to resolve your complaint within five working days, we will let you know what we can do by communicating with you by way of email or in writing. If it is not possible to resolve your complaint within five working days we will automatically escalate the complaint to stage 2.

If you are not happy with the way we have dealt with your complaint at Stage 1, you have ten working days to request that we progress the matter to stage 2 of our complaints procedure. You will need to tell us what you are unhappy about and why what we have done has not solved the problem. This request has to be in writing.

Stage 2

Once your complaint has progressed to stage 2, you will receive an acknowledgement within three working days of us receiving the complaint. We may contact you to make sure that we have all the facts so that we can fully investigate the problem.

A team leader will fully investigate your complaint and will reply to you within ten working days. If we are unable to complete this investigation within ten working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 3

Once you have received a reply, if you feel that we have not dealt with your complaint satisfactorily, you need to tell us within ten working days. You will need to tell us why you remain dissatisfied and what further action you would like us to take. We will consider this information and escalate your complaint if appropriate.

A Branch Manager from Harringtons will then review your case. You will receive an acknowledgement within five working days of us receiving your complaint. A full reply will be sent to you within fifteen working days. If we are unable to complete this investigation within the fifteen working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 4 Ҁ“ The Appeal

If you are unhappy with the way your complaint has been dealt with by the Branch Manager, you can ask for the complaint to be referred to Mark Harrington the owner of Harringtons Lettings. You should do this within ten working days of receiving the response from our Branch Manager. You will need to tell him why you remain dissatisfied and what further action you would like him to take. Your complaint will then be referred to Mark Harrington.

When your case is considered, you will be entitled to make all representations in writing to include all facts. You will then receive a final decision within ten working days. If you are still unhappy with the decision made by Mark Harrington then you are entitled to refer the matter to the Property Redress Scheme. Their details can be found at www.theprs.co.uk.

Please note our email is as follows:-

Administration Ҁ“ admin@harringtonslettings.co.uk
Branch Manager Ҁ“ aston@harringtonslettings.co.uk
Last updated at 9:43 AM 21/12/2016 by allAgents

Awards won by Harringtons Lettings

Individual Branch Awards

Hove, BN3 1FA

Rachel Erridge Rachel Erridge
Senior Administrator
103 reviews

About Rachel Rachel is the senior administrative assistant of Harrington's Lettings and deals with the day to day management of all of our properties. She has years of administration experience having previously w View full profile
Emma Gretton Emma Gretton
Lettings Manager
47 reviews

About Emma Emma has been an integral part of Harrington's and has been quickly promoted through the ranks to the manager of the business. Emma is consistently trained by the owner Mark Harrington on a day by day View full profile
Hannah Atkinson Hannah Atkinson
Administration Assistant
10 reviews

About Hannah Hannah has a history of administration and is now becoming an important part of Harrington's team. She previously worked for a Property Management Company and is now supporting the Administration Dep View full profile
Reece Gathern Reece Gathern
Lettings Negotiator
11 reviews

About Reece Reece has recently joined us and is already proving to be a vital member of our team! With previous lettings experience Reece has a wealth of knowledge of the property industry and shows a keen passio View full profile
Kate Plows Kate Plows
Property Manager
8 reviews

About Kate Kate joined the Admin team at Harringtons in 2017 after working in an independent estate agents in Eastbourne as a Property Manager. Before this she worked in retail and customer care for 10 years. Ka View full profile

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