• Rachel Erridge
    Rachel Erridge
  • Emma Gretton
    Emma Gretton
  • Hannah Atkinson
    Hannah Atkinson
  • Reece Gathern
    Reece Gathern
  • Kate Plows
    Kate Plows
  • Mark Harrington
    Mark Harrington
Harringtons are now one of the only agents in Brighton and Hove who only specialise in lettings. We do lettings only because it is what we are good at. Why use any other company who don't specialise in this area! Our only focus is to let your property and provide you and your tenant with a totally transparent, expert and quality service! It is what we are good at and what we have been doing since 1993.

Lettings has been one of the safest and best performing investments as well as combining
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Harringtons Lettings

109 Western Road
Hove
Brighton and Hove
BN3 1FA
01273 724000

Nov 09,2017
Minithumbup
Reece Gathern
Reece Gathern
By: 'Faiz'
Nov 09,2017
0 people found
this helpful
Having recently moved with Harrington's lettings I could not have been happier. Right from when I first spoke to Reece about my search he was very helpful and kept me updated on new properties available. I eventually took one that he thought I would ...
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Comment on agent fees
Good in comparison to some other agents I have used!!!
Was this helpful? Yes
Nov 09,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Laura R'
Nov 09,2017
0 people found
this helpful
I rented a flat through Rachel at Harringtons a couple of months ago and she's been really helpful so far. We haven't really had any issues at the flat and all is going well. Based on our experience so far we would recommend ...
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Was this helpful? Yes
Nov 08,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Stacey'
Nov 08,2017
0 people found
this helpful
We have let our student properties through Harringtons for the last 5 student seasons and are delighted with the service that we have received. Rachel and the team in property management have taken account our wishes; have kept a careful eye on the condition of our ...
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Was this helpful? Yes
Nov 08,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'JG'
Nov 08,2017
0 people found
this helpful
Myself and my 5 other housemates all rent through Harringtons, we're all students attending Brighton University and have been tenants with them since the end of August. I must admit we did have some teething issues with the property with a blocked toilet, a couple ...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 08,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Sammy jo'
Nov 08,2017
0 people found
this helpful
Excellent lettings agent. Im one of 7 students living at one of Harringtons properties on Harrington Road in Brighton. If I've had any issues at the property it's dealt with as quick as possible. It is refreshing to have a letting agent keep in ...
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Was this helpful? Yes
Nov 08,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Steph'
Nov 08,2017
0 people found
this helpful
I have been using Harringtons managed service for my 4 rental properties for 4 years now and speak with Rachel who is really easy to deal with. They have all the professional knowledge to ensure everything is done properly. They are very responsive if there is anything ...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 08,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Emily'
Nov 08,2017
0 people found
this helpful
We've recently moved into one of Harringtons properties and so far it's been stress-free and everyone's been really helpful. I've spoken with Rachel in the Lettings team who also gave us our keys on our move in day. Everything was ready ...
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Comment on agent fees
Average
Was this helpful? Yes
Nov 08,2017
Minithumbup
Kate Plows
Rachel Erridge
By: 'sam pilling'
Nov 08,2017
0 people found
this helpful
Harringtons have always been polite , friendly and efficient , Particularly Kate . Who has always been a pleasure to deal with :) thanks...
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Comment on agent fees
good
Was this helpful? Yes
Nov 08,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Jimmy Diego'
Nov 08,2017
0 people found
this helpful
I recently secured a property with Harringtons with a friend however due to a change of circumstances we both had to pull out. I attended the office and spoke to Rachel and explained our situation and Harringtons were very understanding. If my circumstances were to ...
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Was this helpful? Yes
Nov 07,2017
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Sally Bourne'
Nov 07,2017
0 people found
this helpful
I was helping my mum to find a new property in Brighton. Emma was so friendly & helpful. She provided lots of useful information as I'm not personally familiar with the area. Emma was very professional & thorough. A real credit to Harringtons....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 07,2017
Minithumbup
Kate Plows
Emma Gretton
By: 'Laura'
Nov 07,2017
0 people found
this helpful
Recently rented a property from Harrington with no problems from first viewing to moving in. Kate plows was especially helpful making it a stress free move answering any questions or queries I had....
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Comment on agent fees
Very good
Was this helpful? Yes
Nov 07,2017
Minithumbup
Kate Plows
Rachel Erridge
By: 'Happy tenant'
Nov 07,2017
0 people found
this helpful
Professional, informative and a pleasure to deal with... Although I have mainly dealt with Kate throughout the tenancy, the whole team have maintained great communication and nothing is too much trouble. Kate has always been thoroughly professional and helpful with whatever issues I have had ...
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Was this helpful? Yes
Nov 06,2017
Minithumbdown
Emma Gretton
Rachel Erridge
By: 'Mr Martin'
Nov 06,2017
0 people found
this helpful
Recently let my property in Shoreham for the first time using an agent. Emma came round gave me a realistic valuation and Harringtons had a tenant before it even went online, no pressure and a smooth transaction so far. Would use again...
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Comment on agent fees
Competitive landlord fees
Was this helpful? Yes
Nov 06,2017
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Kylie'
Nov 06,2017
0 people found
this helpful
After deciding to move down to Brighton from London I needed a lot of guidance as I was not familiar with the area, and wanted somewhere quiet but still having the city vibe. Emma suggested the best areas to suit my needs as well as ...
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Comment on agent fees
good
Was this helpful? Yes
Nov 04,2017
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Harriet'
Nov 04,2017
0 people found
this helpful
Emma was so helpful and knowledgable when it came to finding a property for us to rent, it's good to know that there are agents you can trust....
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Comment on agent fees
Competitive
Was this helpful? Yes
Nov 04,2017
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Becca'
Nov 04,2017
0 people found
this helpful
Emma was so helpful throughout the whole process, we couldn't have asked for more. She was always on hand when we needed assistance, and I would thoroughly recommend Harringtons to my friends and family....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Nov 04,2017
Minithumbup
Hannah Atkinson
Emma Gretton
By: 'hayley1989'
Nov 04,2017
0 people found
this helpful
Hannah is always very professional, nothing is too much trouble. I was hesitant to let my property out at first but Hannah has made the process easy and stress free. I can always rest assured knowing that Hannah will carry out regular and thorough inspections ...
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Comment on agent fees
Very reasonable compared to some others.
Was this helpful? Yes
Nov 03,2017
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Annie Clarke'
Nov 03,2017
0 people found
this helpful
We went through harringtons to find a new flat in Brighton and dealt with Emma. She was professional throughout and took all our needs into consideration. Will definitely be using harringtons again!...
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Comment on agent fees
Very good and competitive
Was this helpful? Yes
Oct 18,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'NickAndrews93'
Oct 18,2017
0 people found
this helpful
Very happy with the service. Quick smooth entry in and easy to contact when there has been any concerns or queries. Fast response by the admin team. Definitely Recommend to first time lettings....
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Was this helpful? Yes
Oct 17,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Charlotte Wilson'
Oct 17,2017
0 people found
this helpful
Harringtons really helped us with finalising and signing our contracts. The agents responded to emails quickly and were always on hand to help with any questions/concerns....
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Comment on agent fees
The agents fees seem far too expensive compared to other estate agents Iรขโ‚ฌโ„ขve dealt with.
Was this helpful? Yes
Oct 12,2017
Minithumbdown
Rachel Erridge
Emma Gretton
By: 'Tenant'
Oct 12,2017
0 people found
this helpful
Everyone was very nice to start, once the contract was signed it was like night and day. I found the staff rude, condescending and unprofessional whenever we needed to deal with them regarding issues in the flat. They just didn't care, and had no ...
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Comment on agent fees
I disagree with all fees but these were one of the better companies in terms of lower fees. Not that they didn anything to earn them.
Was this helpful? Yes
Oct 10,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Andrew'
Oct 10,2017
0 people found
this helpful
So far I think that the staff members are good. They are easy to contact and they solved most of the problems I had. I nominated those two agents because I usually use email to communicate and they would put their name down in the ...
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Was this helpful? Yes
Oct 09,2017
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Lois'
Oct 09,2017
0 people found
this helpful
Emma was really helpful in dealing with all of the issues we've had with the house. She helped us to contact our landlord and the handy man and have also advised us on how best to deal with situations such as having a broken ...
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Comment on agent fees
Expensive considering the agent didn't turn up to the house to show us the property - the current tenant at the time let us in instead.
Was this helpful? Yes
By: Emma Gretton
Oct 10, 2017
View all comments (1)
Hi Lois Thank you so much for your review it is very much appreciated. I have spoken to our negotiator regarding your viewing and I think I mentioned what happened to Tim. Reece did attend the viewing but when he saw your group in the property he thought you knew the current tenants, but he does send on his apologies for the misunderstanding. Thanks again Emma ...
Oct 06,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Rob'
Oct 06,2017
0 people found
this helpful
I've been in contact with these two primarily over the last 6 months and they have always been quick to reply and have got the answers to my questions. Especially helpful for students who can struggle with some of the processes involved....
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Comment on agent fees
Similar to others in Brighton
Was this helpful? Yes
Oct 06,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Ben smith'
Oct 06,2017
0 people found
this helpful
All stuff were very helpful and delt with any issues that me had quickly and efficiently! We also had no problems getting in contact with them when needed...
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Comment on agent fees
Similar to others in Brighton which I believe is fair
Was this helpful? Yes
Oct 06,2017
Minithumbup
Hannah Atkinson
Reece Gathern
By: 'Laurence white'
Oct 06,2017
0 people found
this helpful
Really good estate agents. Always helpful and dealt with any problems we as tenants encountered to their best ability in a short time period....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 06,2017
Minithumbup
Hannah Atkinson
Emma Gretton
By: 'Sokol Ago'
Oct 06,2017
0 people found
this helpful
Harrington have been very good at dealing with any issues we have, easy to communicate too and very helpful. I would recommend them to future tenants....
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Comment on agent fees
Same as the rest of properties in Brighton
Was this helpful? Yes
Jun 27,2017
Minithumbup
Hannah Atkinson
Emma Gretton
By: 'Chelsea'
Jun 27,2017
0 people found
this helpful
Really helpful and made moving into our new home easy and enjoyable. Everything was explained clearly. We are happy with Hannah in particular as she managed to help us get the property with one garantor when the landlord original required two....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Apr 12,2017
Minithumbup
By: 'Emma'
Apr 12,2017
0 people found
this helpful
Staff are always friendly and helpful when I've delt with them over the phone. The only criticism I have is when we first moved into the property we were told the landlord would be coming to do a couple of minor jobs that still haven't ...
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Comment on agent fees
I feel that all agency fees are unreasonable.
Was this helpful? Yes
Apr 03,2017
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Yaser'
Apr 03,2017
0 people found
this helpful
Very quick and efficient service. All stuff we're very helpful and knowledgeable. Everything is online which I liked very much. Doing everything online suited me because I was working in Hastings at the time so I did come to the office when I got ...
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Comment on agent fees
Okay.
Was this helpful? Yes
Areas covered
  • BN1
  • BN2
  • BN3
  • BN42
  • BN43
  • BN10
  • BN9
  • BN14

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
52 2 169 17 0 0 1 0 3 1

Agent Fees

Important information about our fees:
Administration Fee - ยฃ240 per tenant (due when securing the property)
Deposit - One month`s rent. (due two weeks prior to the moving date)
There will no other fees before moving in unless stated otherwise. All tenants are required to provide a UK homeowner guarantor of which will be on a jointly and severally liable basis in the instance there are multiple tenants.
For any tenants who are not able to provide a guarantor there may be the option to pay the rent in advance for the entire term of the contract however this will be at the landlords' discretion and a three month deposit will also be required.
Last updated at 9:43 AM 21/12/2016 by allAgents

Complaints Procedure

OUR COMPLAINTS PROCEDURE

Stage 1

In most cases we try to resolve your complaint immediately. Where it is possible to resolve your complaint within five working days, we will let you know what we can do by communicating with you by way of email or in writing. If it is not possible to resolve your complaint within five working days we will automatically escalate the complaint to stage 2.

If you are not happy with the way we have dealt with your complaint at Stage 1, you have ten working days to request that we progress the matter to stage 2 of our complaints procedure. You will need to tell us what you are unhappy about and why what we have done has not solved the problem. This request has to be in writing.

Stage 2

Once your complaint has progressed to stage 2, you will receive an acknowledgement within three working days of us receiving the complaint. We may contact you to make sure that we have all the facts so that we can fully investigate the problem.

A team leader will fully investigate your complaint and will reply to you within ten working days. If we are unable to complete this investigation within ten working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 3

Once you have received a reply, if you feel that we have not dealt with your complaint satisfactorily, you need to tell us within ten working days. You will need to tell us why you remain dissatisfied and what further action you would like us to take. We will consider this information and escalate your complaint if appropriate.

A Branch Manager from Harringtons will then review your case. You will receive an acknowledgement within five working days of us receiving your complaint. A full reply will be sent to you within fifteen working days. If we are unable to complete this investigation within the fifteen working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 4 รขย€ย“ The Appeal

If you are unhappy with the way your complaint has been dealt with by the Branch Manager, you can ask for the complaint to be referred to Mark Harrington the owner of Harringtons Lettings. You should do this within ten working days of receiving the response from our Branch Manager. You will need to tell him why you remain dissatisfied and what further action you would like him to take. Your complaint will then be referred to Mark Harrington.

When your case is considered, you will be entitled to make all representations in writing to include all facts. You will then receive a final decision within ten working days. If you are still unhappy with the decision made by Mark Harrington then you are entitled to refer the matter to the Property Redress Scheme. Their details can be found at www.theprs.co.uk.

Please note our email is as follows:-

Administration รขย€ย“ admin@harringtonslettings.co.uk
Last updated at 9:43 AM 21/12/2016 by allAgents

Awards won by Harringtons Lettings

Individual Branch Awards

Hove, BN3

Rachel Erridge Rachel Erridge
Administration Manager
194 reviews

About Rachel Rachel is the senior administrative assistant of Harrington's Lettings and deals with the day to day management of all of our properties. She has years of administration experience having previously w View full profile
Emma Gretton Emma Gretton
Lettings Manager
161 reviews

About Emma Emma has been an integral part of Harrington's and has been quickly promoted through the ranks to the manager of the business. Emma is consistently trained by the owner Mark Harrington on a day by day View full profile
Hannah Atkinson Hannah Atkinson
Administration Assistant
11 reviews

About Hannah Hannah has a history of administration and is now becoming an important part of Harrington's team. She previously worked for a Property Management Company and is now supporting the Administration Dep View full profile
Reece Gathern Reece Gathern
Lettings Negotiator
13 reviews

About Reece Reece has recently joined us and is already proving to be a vital member of our team! With previous lettings experience Reece has a wealth of knowledge of the property industry and shows a keen passio View full profile
Kate Plows Kate Plows
Property Manager
9 reviews

About Kate Kate joined the Admin team at Harringtons in 2017 after working in an independent estate agents in Eastbourne as a Property Manager. Before this she worked in retail and customer care for 10 years. Ka View full profile
Mark Harrington Mark Harrington
Director
0 reviews

About Mark Mark started the business in 1993 and has dedicated his entire adult life to property. He has put a lot of time and effort into making Harringtons what it is today and particularly specialises in deal View full profile

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