• Rachel Erridge
    Rachel Erridge
  • Emma Gretton
    Emma Gretton
  • Hannah Atkinson
    Hannah Atkinson
  • Reece Gathern
    Reece Gathern
  • Kate Plows
    Kate Plows
  • Mark Harrington
    Mark Harrington
Harringtons are now one of the only agents in Brighton and Hove who only specialise in lettings. We do lettings only because it is what we are good at. Why use any other company who don't specialise in this area! Our only focus is to let your property and provide you and your tenant with a totally transparent, expert and quality service! It is what we are good at and what we have been doing since 1993.

Lettings has been one of the safest and best performing investments as well as combining
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Harringtons Lettings

109 Western Road
Hove
Brighton and Hove
BN3 1FA
01273 724000

Nov 15,2017
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Rhonda'
Nov 15,2017
0 people found
this helpful
Harringtons was one of the agents i use to let my property on an introduction only service, however this time round they didn't manage to find a tenant but I would just like to thank Emma for her professional and tenacious service and will ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Nov 14,2017
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Shoreham Landlord'
Nov 14,2017
0 people found
this helpful
Emma was really helpful on the phone, and in person, knowledgeable and informative, a pleasure to do business with. Always found that I was provided with good advice and an excellent level of service. Would definitely use this company again....
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Comment on agent fees
Competitive
Was this helpful? Yes
Nov 14,2017
Minithumbup
Emma Gretton
Reece Gathern
By: 'Mr J Crook'
Nov 14,2017
0 people found
this helpful
emma the lettings manager really helped us find somewhere quickly as our last place fell through reece who showed us round really knew his stuff too. really reccomend...
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Comment on agent fees
slightly higher than we paid before but not too bad
Was this helpful? Yes
Nov 13,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'DavidHoveLandlord'
Nov 13,2017
0 people found
this helpful
Harringtons have been my letting agents in Hove for many years now. As a landlord with a property in the area, I have benefitted hugely from their invaluable support. The team has changed over the years, with established faces moving on from time to time ...
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Was this helpful? Yes
Nov 13,2017
Minithumbup
Rachel Erridge
Kate Plows
By: 'A Happy Landlord'
Nov 13,2017
0 people found
this helpful
As a landlord I was worried about an agent taking over my portfolio as I had heard some awful stories especially about certain agents in Brighton... Not registering deposits, pocketing rent, then pocketing the deposit at the end of the tenancy and to top it ...
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Was this helpful? Yes
Nov 13,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Kelly'
Nov 13,2017
0 people found
this helpful
I would recommend harringtons they are professional and well organised and always very helpful in dealing with tennants issues or concerns in a fast and efficent manner ....
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Was this helpful? Yes
Nov 13,2017
Minithumbup
Rachel Erridge
Rachel Erridge
By: 'Mona'
Nov 13,2017
0 people found
this helpful
Extremely happy with the services provided, definitely getting enough 'bang for my buck' with Harringtons full-management of my property. The management of tenants and any maintenance on the property is always quick and efficient - all well communicated and explained. Rachel particularly is an absolute ...
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Comment on agent fees
Very good
Was this helpful? Yes
Nov 13,2017
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Ryan'
Nov 13,2017
0 people found
this helpful
I am a student and emma answered all our questions with bills and how to set them up as we hadn't done it before...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 11,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Alison Temple'
Nov 11,2017
0 people found
this helpful
I have been working with Harringtons for 3 years. The staff have always been courteous, considerate and efficient. In particular I would mention Rachel who has looked after my property for me, she is very patient and considerate as I'm not always the most computer ...
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Was this helpful? Yes
Nov 11,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Tom Heffernan'
Nov 11,2017
0 people found
this helpful
Thanks to Rachel who was really helpful throughout the process of myself and my partner securing a property for our family. Happy to recommend Harringtons to others....
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Comment on agent fees
Slightly dear.
Was this helpful? Yes
Nov 11,2017
Minithumbup
Hannah Atkinson
Rachel Erridge
By: 'Elliott Dray'
Nov 11,2017
0 people found
this helpful
In my 2 years tenancy I've been very impressed by the service I recieved from Harringtons. Hannah often dealt with maintenance issues I've had and was always helpful....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Nov 11,2017
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Mrs J Carter'
Nov 11,2017
0 people found
this helpful
worked with emma for years now and have always been happy with the service since she's been at harringtons. every now and again we deal with rachel who is also very helpful....
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Comment on agent fees
competitive for landlords
Was this helpful? Yes
Nov 10,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'George'
Nov 10,2017
0 people found
this helpful
My son is letting a student property through Harringtons and I have been delighted with the service they have received so far from the first viewing through to the start of their tenancy. Rachel and the team have dealt with issues that have been out ...
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Comment on agent fees
Average
Was this helpful? Yes
Nov 10,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Laura'
Nov 10,2017
0 people found
this helpful
I've recently started University in Brighton and rent a student house through Harringtons. We've had most dealings with Rachel in the property department whose been helpful if we have experienced any issues at the house....
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Was this helpful? Yes
Nov 10,2017
Minithumbup
Reece Gathern
Rachel Erridge
By: 'Paul'
Nov 10,2017
0 people found
this helpful
Reece has been exceptional incall aspects of renting my property out right from the moment he came and valued it for me. Kept clear communication throughout the process and understood my somewhat awkward requirement. Would recommend anyone wanting a reliable agent with quality knowledge of ...
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Comment on agent fees
Very good
Was this helpful? Yes
Nov 10,2017
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Mrs C'
Nov 10,2017
0 people found
this helpful
Emma was very helpful and informative. She was quick and efficient and able to answer all my questions in no time at all....
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Comment on agent fees
Good fee prices
Was this helpful? Yes
Nov 10,2017
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Craig'
Nov 10,2017
0 people found
this helpful
Deal with Emma with all jobs and call outs. Very polite and helpful. Very happy with the service. Highly recommend....
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Was this helpful? Yes
Nov 10,2017
Minithumbup
Hannah Atkinson
Rachel Erridge
By: 'Holly Packham'
Nov 10,2017
0 people found
this helpful
I recently moved into a flat in Hove, which I was nervous about as it's the first time moving out on my own but Harringtons made the process simple. Hannah made me feel reassured and answered any questions I had. Very friendly service....
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Comment on agent fees
The agency fees were very reasonable.
Was this helpful? Yes
Nov 10,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Siany'
Nov 10,2017
0 people found
this helpful
Overall my experience with Harrington's has been very pleasant. Responses have been fast and any issues we have with the house have been resolved quickly. I have written to Rachel a number of times about rent calculations and any problems with the house and ...
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Comment on agent fees
Bad
Was this helpful? Yes
Nov 10,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Gemma'
Nov 10,2017
0 people found
this helpful
Harringtons have been extremely good with replying and answering all our messages. Any issues seem to have been resolved quickly. I've personally been in contact with Rachel and she responds super fast and is extremely friendly! Thank you for all your help so far!...
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Comment on agent fees
Initial agency fees very expensive
Was this helpful? Yes
Nov 10,2017
Minithumbup
Emma Gretton
Rachel Erridge
By: 'grandad'
Nov 10,2017
0 people found
this helpful
I was a guarantor for my granddaughter who lived in a student house what I liked about Harrington's is they advise students what to do when they are moving out to avoid losing their deposit. Emma also helped them with a dispute over their ...
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Comment on agent fees
good
Was this helpful? Yes
Nov 10,2017
Minithumbup
Emma Gretton
Rachel Erridge
By: 'BP'
Nov 10,2017
0 people found
this helpful
It was during a difficult time in my life that Emma Gretton assisted me with renting my first property.She was professional,understanding and very patient,making the whole experience as smooth running as possible,which for a young lady is very refreshing Thank you ...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 10,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Maxmim'
Nov 10,2017
0 people found
this helpful
Responsive, thorough and very professional. A delight to do business with. I particularly like the regular condition reports backed up by photographs....
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Comment on agent fees
Excellent value for money. One third less than previous agents and three times the level of service.
Was this helpful? Yes
Nov 09,2017
Minithumbup
Rachel Erridge
By: 'Elaine'
Nov 09,2017
0 people found
this helpful
As a landlord of Harringtons for as long as I can remember, I would definitely recommend Harringtons to anyone currently searching for an agent. I normally speak with Rachel who has provided me with peace of mind throughout. She works extreamly hard to ensure my ...
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Was this helpful? Yes
Nov 09,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Luke Regan'
Nov 09,2017
0 people found
this helpful
This is the second property we have rented through Harringtons and came back to them as we found them really helpful. We used another agent when we moved out of our first property and had no end of problems with maintenance (damp, drainage issuesÒ€¦ the ...
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Comment on agent fees
Competitive compared to others in Brighton
Was this helpful? Yes
Nov 09,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Tony Perkins'
Nov 09,2017
0 people found
this helpful
I rent a studio flat in Brighton through Harrington's' to be fair Harrington's have been better than previous letting agent/landlord. I have been used to my landlord turning up with no notice to carry out works I had no idea about. However, ...
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Comment on agent fees
Average
Was this helpful? Yes
Nov 09,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Jen'
Nov 09,2017
0 people found
this helpful
We've been with Harringtons for seven months now and have just renewed our contract as we love it here! We've actually had little contact with them but that's good, because everything has gone really smoothly. Rachel handed us our keys and we ...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 09,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Craig'
Nov 09,2017
0 people found
this helpful
Considering the fact that renting a flat in today's modern age via letting agents can be a very time consuming, complex and energy draining process, we have been pleasantly surprised how easy it has been with Harrington's. Rachel in particular made it very ...
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Was this helpful? Yes
Nov 09,2017
Minithumbup
Reece Gathern
Emma Gretton
By: 'Stephen kenny'
Nov 09,2017
0 people found
this helpful
Having been a landlord with harringtons i am pleased to say that they are different. They really care about their clients. Being just lettings based thwy can focus on maximising my investments by acheiving the best rents to which i am very grateful. I frequently ...
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Comment on agent fees
Very very good for the service provided
Was this helpful? Yes
Nov 09,2017
Minithumbup
Reece Gathern
Rachel Erridge
By: 'Jack'
Nov 09,2017
0 people found
this helpful
Having been a tenant with harringtons for a fair few years now I can say that there has been a real good upturn in professionalism and customer care. They have recently hired a new lad reece And I couldn't speak of him higher. He ...
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Comment on agent fees
Always been fair and are considerably cheaper than some of the other agents I have looked at.
Was this helpful? Yes
Areas covered
  • BN1
  • BN2
  • BN3
  • BN42
  • BN43
  • BN10
  • BN9
  • BN14

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
52 2 169 17 0 0 1 0 3 1

Agent Fees

Important information about our fees:
Administration Fee - Β£240 per tenant (due when securing the property)
Deposit - One month`s rent. (due two weeks prior to the moving date)
There will no other fees before moving in unless stated otherwise. All tenants are required to provide a UK homeowner guarantor of which will be on a jointly and severally liable basis in the instance there are multiple tenants.
For any tenants who are not able to provide a guarantor there may be the option to pay the rent in advance for the entire term of the contract however this will be at the landlords' discretion and a three month deposit will also be required.
Last updated at 9:43 AM 21/12/2016 by allAgents

Complaints Procedure

OUR COMPLAINTS PROCEDURE

Stage 1

In most cases we try to resolve your complaint immediately. Where it is possible to resolve your complaint within five working days, we will let you know what we can do by communicating with you by way of email or in writing. If it is not possible to resolve your complaint within five working days we will automatically escalate the complaint to stage 2.

If you are not happy with the way we have dealt with your complaint at Stage 1, you have ten working days to request that we progress the matter to stage 2 of our complaints procedure. You will need to tell us what you are unhappy about and why what we have done has not solved the problem. This request has to be in writing.

Stage 2

Once your complaint has progressed to stage 2, you will receive an acknowledgement within three working days of us receiving the complaint. We may contact you to make sure that we have all the facts so that we can fully investigate the problem.

A team leader will fully investigate your complaint and will reply to you within ten working days. If we are unable to complete this investigation within ten working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 3

Once you have received a reply, if you feel that we have not dealt with your complaint satisfactorily, you need to tell us within ten working days. You will need to tell us why you remain dissatisfied and what further action you would like us to take. We will consider this information and escalate your complaint if appropriate.

A Branch Manager from Harringtons will then review your case. You will receive an acknowledgement within five working days of us receiving your complaint. A full reply will be sent to you within fifteen working days. If we are unable to complete this investigation within the fifteen working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 4 Ҁ“ The Appeal

If you are unhappy with the way your complaint has been dealt with by the Branch Manager, you can ask for the complaint to be referred to Mark Harrington the owner of Harringtons Lettings. You should do this within ten working days of receiving the response from our Branch Manager. You will need to tell him why you remain dissatisfied and what further action you would like him to take. Your complaint will then be referred to Mark Harrington.

When your case is considered, you will be entitled to make all representations in writing to include all facts. You will then receive a final decision within ten working days. If you are still unhappy with the decision made by Mark Harrington then you are entitled to refer the matter to the Property Redress Scheme. Their details can be found at www.theprs.co.uk.

Please note our email is as follows:-

Administration Ҁ“ admin@harringtonslettings.co.uk
Last updated at 9:43 AM 21/12/2016 by allAgents

Awards won by Harringtons Lettings

Individual Branch Awards

Hove, BN3

Rachel Erridge Rachel Erridge
Administration Manager
195 reviews

About Rachel Rachel is the senior administrative assistant of Harrington's Lettings and deals with the day to day management of all of our properties. She has years of administration experience having previously w View full profile
Emma Gretton Emma Gretton
Lettings Manager
162 reviews

About Emma Emma has been an integral part of Harrington's and has been quickly promoted through the ranks to the manager of the business. Emma is consistently trained by the owner Mark Harrington on a day by day View full profile
Hannah Atkinson Hannah Atkinson
Administration Assistant
11 reviews

About Hannah Hannah has a history of administration and is now becoming an important part of Harrington's team. She previously worked for a Property Management Company and is now supporting the Administration Dep View full profile
Reece Gathern Reece Gathern
Lettings Negotiator
13 reviews

About Reece Reece has recently joined us and is already proving to be a vital member of our team! With previous lettings experience Reece has a wealth of knowledge of the property industry and shows a keen passio View full profile
Kate Plows Kate Plows
Property Manager
9 reviews

About Kate Kate joined the Admin team at Harringtons in 2017 after working in an independent estate agents in Eastbourne as a Property Manager. Before this she worked in retail and customer care for 10 years. Ka View full profile
Mark Harrington Mark Harrington
Director
0 reviews

About Mark Mark started the business in 1993 and has dedicated his entire adult life to property. He has put a lot of time and effort into making Harringtons what it is today and particularly specialises in deal View full profile

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