• Rachel Erridge
    Rachel Erridge
  • Emma Gretton
    Emma Gretton
  • Hannah Atkinson
    Hannah Atkinson
  • Reece Gathern
    Reece Gathern
  • claim your profile
    Kate Plows
Harringtons is now becoming one of the only Lettings Agencies in Brighton and Hove who specialize in just doing lettings. Many Companies have now diversified into property management and selling. Harringtons believe that by diversifying many agents have lost focus on what is important to their landlords by no longer specializing in just lettings only.

Lettings has been one of the safest and best performing investments as well as combining the benefits of a monthly income with the potential f
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109 Western Road
Hove
Brighton and Hove
BN3 1FA
01273 724000

 
www.harringtonslettings.co.uk Properties for sale
Properties for rent
Nov 09,2017
Minithumbup
By: 'Craig'
Nov 09,2017
0 people found
this helpful
Considering the fact that renting a flat in today's modern age via letting agents can be a very time consuming, complex and energy draining process, we have been pleasantly surprised how easy it has been with Harrington's. Rachel in particular made it very clear and easy for me and my friend to understand and move in together. Thanks so much Craig...
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Was this helpful? Yes
Nov 09,2017
Minithumbup
Reece Gathern
By: 'Stephen kenny'
Nov 09,2017
0 people found
this helpful
Having been a landlord with harringtons i am pleased to say that they are different. They really care about their clients. Being just lettings based thwy can focus on maximising my investments by acheiving the best rents to which i am very grateful. I frequently have a chat with Reece who is the negotiator and he keepa me updated on market trends and what he thinks will happen in the future to rental market. I will continuee to use them ans would highly recommend them to anyone needing a really...
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Comment on agent fees
Very very good for the service provided
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Nov 09,2017
Minithumbup
Reece Gathern
By: 'Jack'
Nov 09,2017
0 people found
this helpful
Having been a tenant with harringtons for a fair few years now I can say that there has been a real good upturn in professionalism and customer care. They have recently hired a new lad reece And I couldn't speak of him higher. He has kept clear communication with me for my property whilst also trying to find me somewhere new. I look forward to continuing being a tenant with a nice reliable agent....
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Comment on agent fees
Always been fair and are considerably cheaper than some of the other agents I have looked at.
Was this helpful? Yes
Nov 09,2017
Minithumbup
Reece Gathern
Reece Gathern
By: 'Faiz'
Nov 09,2017
0 people found
this helpful
Having recently moved with Harrington's lettings I could not have been happier. Right from when I first spoke to Reece about my search he was very helpful and kept me updated on new properties available. I eventually took one that he thought I would like. The move in process couldn't be easier as it is all done over email paperlessly. I am now a happy tenant....
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Comment on agent fees
Good in comparison to some other agents I have used!!!
Was this helpful? Yes
Nov 09,2017
Minithumbup
Rachel Erridge
By: 'Laura R'
Nov 09,2017
0 people found
this helpful
I rented a flat through Rachel at Harringtons a couple of months ago and she's been really helpful so far. We haven't really had any issues at the flat and all is going well. Based on our experience so far we would recommend Harringtons to anyone whose interested in a hassle free rental experience....
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Nov 08,2017
Minithumbup
Rachel Erridge
By: 'Stacey'
Nov 08,2017
0 people found
this helpful
We have let our student properties through Harringtons for the last 5 student seasons and are delighted with the service that we have received. Rachel and the team in property management have taken account our wishes; have kept a careful eye on the condition of our properties with 6 monthly inspections and have provided an excellent maintenance service with contractors who provide good quality of work while still being affordable. We find them very easy to deal with, and would have no hesitatio...
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Nov 08,2017
Minithumbup
Rachel Erridge
By: 'JG'
Nov 08,2017
0 people found
this helpful
Myself and my 5 other housemates all rent through Harringtons, we're all students attending Brighton University and have been tenants with them since the end of August. I must admit we did have some teething issues with the property with a blocked toilet, a couple of broken curtain poles and one plug socket hanging off the wall. However, as soon as we notified Rachel at Harringtons of the issues they were sorted quickly and promptly. Everyone I have spoken to in the office seems really f...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 08,2017
Minithumbup
Rachel Erridge
By: 'Sammy jo'
Nov 08,2017
0 people found
this helpful
Excellent lettings agent. Im one of 7 students living at one of Harringtons properties on Harrington Road in Brighton. If I've had any issues at the property it's dealt with as quick as possible. It is refreshing to have a letting agent keep in contact with you and explain any updates. Rachel and the team have been brilliant and have treated us with respect. We would all definitely recommend them....
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Nov 08,2017
Minithumbup
Rachel Erridge
By: 'Steph'
Nov 08,2017
0 people found
this helpful
I have been using Harringtons managed service for my 4 rental properties for 4 years now and speak with Rachel who is really easy to deal with. They have all the professional knowledge to ensure everything is done properly. They are very responsive if there is anything that needs repairing and I hardly have to get involved at all. They always check with me by phone or email before instructing any works. I have always been pleased with the quality of the work done by any contractors they use. ...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 08,2017
Minithumbup
Rachel Erridge
By: 'Emily'
Nov 08,2017
0 people found
this helpful
We've recently moved into one of Harringtons properties and so far it's been stress-free and everyone's been really helpful. I've spoken with Rachel in the Lettings team who also gave us our keys on our move in day. Everything was ready for us when we arrive. I don't have any hesitation in recommending Harringtons to future tenants....
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Comment on agent fees
Average
Was this helpful? Yes
Nov 08,2017
Minithumbup
Kate Plows
By: 'sam pilling'
Nov 08,2017
0 people found
this helpful
Harringtons have always been polite , friendly and efficient , Particularly Kate . Who has always been a pleasure to deal with :) thanks...
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Comment on agent fees
good
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Nov 08,2017
Minithumbup
Rachel Erridge
By: 'Jimmy Diego'
Nov 08,2017
0 people found
this helpful
I recently secured a property with Harringtons with a friend however due to a change of circumstances we both had to pull out. I attended the office and spoke to Rachel and explained our situation and Harringtons were very understanding. If my circumstances were to change again we would use Harringtons for sure as they proved to be very trustworthy....
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Nov 07,2017
Minithumbup
Emma Gretton
By: 'Sally Bourne'
Nov 07,2017
0 people found
this helpful
I was helping my mum to find a new property in Brighton. Emma was so friendly & helpful. She provided lots of useful information as I'm not personally familiar with the area. Emma was very professional & thorough. A real credit to Harringtons....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 07,2017
Minithumbup
Kate Plows
By: 'Laura'
Nov 07,2017
0 people found
this helpful
Recently rented a property from Harrington with no problems from first viewing to moving in. Kate plows was especially helpful making it a stress free move answering any questions or queries I had....
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Comment on agent fees
Very good
Was this helpful? Yes
Nov 07,2017
Minithumbup
Kate Plows
By: 'Happy tenant'
Nov 07,2017
0 people found
this helpful
Professional, informative and a pleasure to deal with... Although I have mainly dealt with Kate throughout the tenancy, the whole team have maintained great communication and nothing is too much trouble. Kate has always been thoroughly professional and helpful with whatever issues I have had my flat. Any maintenance is dealt with swiftly and with a smile. I would strongly recommend these guys to any tenant looking to rent or landlord looking to rent out their property. Thanks for all your hel...
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Nov 06,2017
Minithumbdown
Emma Gretton
By: 'Mr Martin'
Nov 06,2017
0 people found
this helpful
Recently let my property in Shoreham for the first time using an agent. Emma came round gave me a realistic valuation and Harringtons had a tenant before it even went online, no pressure and a smooth transaction so far. Would use again...
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Comment on agent fees
Competitive landlord fees
Was this helpful? Yes
Nov 06,2017
Minithumbup
Emma Gretton
By: 'Kylie'
Nov 06,2017
0 people found
this helpful
After deciding to move down to Brighton from London I needed a lot of guidance as I was not familiar with the area, and wanted somewhere quiet but still having the city vibe. Emma suggested the best areas to suit my needs as well as finding me somewhere that had easy access to the station for my commute to London. I can't thank her enough! She really put my mind at ease and I am so happy that I made the decision to move and she made it as stress free as possible! Thank you Emma :)...
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Comment on agent fees
good
Was this helpful? Yes
Nov 04,2017
Minithumbup
Emma Gretton
By: 'Harriet'
Nov 04,2017
0 people found
this helpful
Emma was so helpful and knowledgable when it came to finding a property for us to rent, it's good to know that there are agents you can trust....
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Comment on agent fees
Competitive
Was this helpful? Yes
Nov 04,2017
Minithumbup
Emma Gretton
By: 'Becca'
Nov 04,2017
0 people found
this helpful
Emma was so helpful throughout the whole process, we couldn't have asked for more. She was always on hand when we needed assistance, and I would thoroughly recommend Harringtons to my friends and family....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Nov 04,2017
Minithumbup
Hannah Atkinson
By: 'hayley1989'
Nov 04,2017
0 people found
this helpful
Hannah is always very professional, nothing is too much trouble. I was hesitant to let my property out at first but Hannah has made the process easy and stress free. I can always rest assured knowing that Hannah will carry out regular and thorough inspections on my property. Would highly recommend!...
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Comment on agent fees
Very reasonable compared to some others.
Was this helpful? Yes
Nov 03,2017
Minithumbup
Emma Gretton
By: 'Annie Clarke'
Nov 03,2017
0 people found
this helpful
We went through harringtons to find a new flat in Brighton and dealt with Emma. She was professional throughout and took all our needs into consideration. Will definitely be using harringtons again!...
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Comment on agent fees
Very good and competitive
Was this helpful? Yes
Oct 18,2017
Minithumbup
By: 'NickAndrews93'
Oct 18,2017
0 people found
this helpful
Very happy with the service. Quick smooth entry in and easy to contact when there has been any concerns or queries. Fast response by the admin team. Definitely Recommend to first time lettings....
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Oct 17,2017
Minithumbup
By: 'Charlotte Wilson'
Oct 17,2017
0 people found
this helpful
Harringtons really helped us with finalising and signing our contracts. The agents responded to emails quickly and were always on hand to help with any questions/concerns....
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Comment on agent fees
The agents fees seem far too expensive compared to other estate agents Iรขโ‚ฌโ„ขve dealt with.
Was this helpful? Yes
Oct 12,2017
Minithumbdown
By: 'Tenant'
Oct 12,2017
0 people found
this helpful
Everyone was very nice to start, once the contract was signed it was like night and day. I found the staff rude, condescending and unprofessional whenever we needed to deal with them regarding issues in the flat. They just didn't care, and had no concern even when the issue involved health and safety concerns. They were also terribly inefficient and poor at managing their data as we often received email responses that were clearly not meant for us....
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Comment on agent fees
I disagree with all fees but these were one of the better companies in terms of lower fees. Not that they didn anything to earn them.
Was this helpful? Yes
Oct 10,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Andrew'
Oct 10,2017
0 people found
this helpful
So far I think that the staff members are good. They are easy to contact and they solved most of the problems I had. I nominated those two agents because I usually use email to communicate and they would put their name down in the end of the sentence....
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Oct 09,2017
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Lois'
Oct 09,2017
0 people found
this helpful
Emma was really helpful in dealing with all of the issues we've had with the house. She helped us to contact our landlord and the handy man and have also advised us on how best to deal with situations such as having a broken chair etc. Both Rachel and Emma were polite and helpful....
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Comment on agent fees
Expensive considering the agent didn't turn up to the house to show us the property - the current tenant at the time let us in instead.
Was this helpful? Yes
By: Emma Gretton
Oct 10, 2017
View all comments (1)
Hi Lois Thank you so much for your review it is very much appreciated. I have spoken to our negotiator regarding your viewing and I think I mentioned what happened to Tim. Reece did attend the viewing but when he saw your group in the property he thought you knew the current tenants, but he does send on his apologies for the misunderstanding. Thanks again Emma ...
Oct 06,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Rob'
Oct 06,2017
0 people found
this helpful
I've been in contact with these two primarily over the last 6 months and they have always been quick to reply and have got the answers to my questions. Especially helpful for students who can struggle with some of the processes involved....
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Comment on agent fees
Similar to others in Brighton
Was this helpful? Yes
Oct 06,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Ben smith'
Oct 06,2017
0 people found
this helpful
All stuff were very helpful and delt with any issues that me had quickly and efficiently! We also had no problems getting in contact with them when needed...
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Comment on agent fees
Similar to others in Brighton which I believe is fair
Was this helpful? Yes
Oct 06,2017
Minithumbup
Hannah Atkinson
Reece Gathern
By: 'Laurence white'
Oct 06,2017
0 people found
this helpful
Really good estate agents. Always helpful and dealt with any problems we as tenants encountered to their best ability in a short time period....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 06,2017
Minithumbup
Hannah Atkinson
Emma Gretton
By: 'Sokol Ago'
Oct 06,2017
0 people found
this helpful
Harrington have been very good at dealing with any issues we have, easy to communicate too and very helpful. I would recommend them to future tenants....
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Comment on agent fees
Same as the rest of properties in Brighton
Was this helpful? Yes
Areas covered
  • BN1
  • BN2
  • BN3
  • BN42
  • BN43
  • BN10
  • BN9
  • BN14

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
47 3 151 20 0 0 0 0 1 2

Job vacancies

Please see a list of jobs available

Agent Fees

Important information about our fees:
Holding/admin fee - ยฃ240 per person
There will no other fees before moving in. For more information please see our website.
All tenants must be able to provide a UK homeowner guarantor.

Students:
To secure this property we require a holding fee of ยฃ360 per person. There will be no other fees due.
Each tenant must provide a UK home owner guarantor, failing this we accept Housing Hand. For students paying rent in advance we only accept payments for the full term of the contract.
Last updated at 9:43 AM 21/12/2016 by allAgents

Complaints Procedure

OUR COMPLAINTS PROCEDURE

Stage 1

In most cases we try to resolve your complaint immediately. Where it is possible to resolve your complaint within five working days, we will let you know what we can do by communicating with you by way of email or in writing. If it is not possible to resolve your complaint within five working days we will automatically escalate the complaint to stage 2.

If you are not happy with the way we have dealt with your complaint at Stage 1, you have ten working days to request that we progress the matter to stage 2 of our complaints procedure. You will need to tell us what you are unhappy about and why what we have done has not solved the problem. This request has to be in writing.

Stage 2

Once your complaint has progressed to stage 2, you will receive an acknowledgement within three working days of us receiving the complaint. We may contact you to make sure that we have all the facts so that we can fully investigate the problem.

A team leader will fully investigate your complaint and will reply to you within ten working days. If we are unable to complete this investigation within ten working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 3

Once you have received a reply, if you feel that we have not dealt with your complaint satisfactorily, you need to tell us within ten working days. You will need to tell us why you remain dissatisfied and what further action you would like us to take. We will consider this information and escalate your complaint if appropriate.

A Branch Manager from Harringtons will then review your case. You will receive an acknowledgement within five working days of us receiving your complaint. A full reply will be sent to you within fifteen working days. If we are unable to complete this investigation within the fifteen working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 4 รขย€ย“ The Appeal

If you are unhappy with the way your complaint has been dealt with by the Branch Manager, you can ask for the complaint to be referred to Mark Harrington the owner of Harringtons Lettings. You should do this within ten working days of receiving the response from our Branch Manager. You will need to tell him why you remain dissatisfied and what further action you would like him to take. Your complaint will then be referred to Mark Harrington.

When your case is considered, you will be entitled to make all representations in writing to include all facts. You will then receive a final decision within ten working days. If you are still unhappy with the decision made by Mark Harrington then you are entitled to refer the matter to the Property Redress Scheme. Their details can be found at www.theprs.co.uk.

Please note our email is as follows:-

Administration รขย€ย“ admin@harringtonslettings.co.uk
Branch Manager รขย€ย“ aston@harringtonslettings.co.uk
Last updated at 9:43 AM 21/12/2016 by allAgents

Awards won by Harringtons Lettings

Individual Branch Awards

Hove, BN3 1FA

Rachel Erridge Rachel Erridge
Senior Administrator
101 reviews

About Rachel Rachel is the senior administrative assistant of Harrington's Lettings and deals with the day to day management of all of our properties. She has years of administration experience having previously w View full profile
Emma Gretton Emma Gretton
Lettings Manager
47 reviews

About Emma Emma has been an integral part of Harrington's and has been quickly promoted through the ranks to the manager of the business. Emma is consistently trained by the owner Mark Harrington on a day by day View full profile
Hannah Atkinson Hannah Atkinson
Administration Assistant
10 reviews

About Hannah Hannah has a history of administration and is now becoming an important part of Harrington's team. She previously worked for a Property Management Company and is now supporting the Administration Dep View full profile
Reece Gathern Reece Gathern
Lettings Negotiator
10 reviews

About Reece Reece has recently joined us and is already proving to be a vital member of our team! With previous lettings experience Reece has a wealth of knowledge of the property industry and shows a keen passio View full profile
Kate Plows Kate Plows
Property Manager
8 reviews

About Kate Kate joined the Admin team at Harringtons in 2017 after working in an independent estate agents in Eastbourne as a Property Manager. Before this she worked in retail and customer care for 10 years. Ka View full profile

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