• Rachel Erridge
    Rachel Erridge
  • Emma Gretton
    Emma Gretton
  • Hannah Atkinson
    Hannah Atkinson
  • Reece Gathern
    Reece Gathern
  • Kate Plows
    Kate Plows
Harringtons is now becoming one of the only Lettings Agencies in Brighton and Hove who specialize in just doing lettings. Many Companies have now diversified into property management and selling. Harringtons believe that by diversifying many agents have lost focus on what is important to their landlords by no longer specializing in just lettings only.

Lettings has been one of the safest and best performing investments as well as combining the benefits of a monthly income with the potential f
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109 Western Road
Hove
Brighton and Hove
BN3 1FA
01273 724000

 
www.harringtonslettings.co.uk Properties for sale
Properties for rent
Nov 28,2017
Minithumbup
Kate Plows
By: 'Megan'
Nov 28,2017
0 people found
this helpful
I have recently moved into a rented propetery let by Harringtons Lettings. They have been extremely helpful in solving any issues we have had with the property promptly and to a high standard, I would highly recommend their services....
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Nov 28,2017
Minithumbup
Kate Plows
By: 'Olivia'
Nov 28,2017
0 people found
this helpful
Recently moved into a student house and the agency has been extremely helpful in responding quickly to any issues we have had. Excellent service, definitely would recommend....
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Nov 26,2017
Minithumbup
Emma Gretton
By: 'Katy'
Nov 26,2017
0 people found
this helpful
Emma has been extremely helpful and friendly throughout the whole process. She has given me regular and informative updates as well as being readily able to answer any of my questions. She's really made me feel well look after and at ease. Thank you....
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Nov 26,2017
Minithumbup
Rachel Erridge
By: 'Harry'
Nov 26,2017
0 people found
this helpful
The letting agents are slow to get things done. Our dish washer was left in the house broken from the previous tenancy and when we had a handy man in to fix it he told us he had already written it off under the previous tenants. This seems deceitful as we were under the impression we had a working dish washer upon arrival. Two months into our tenancy which is in the region of £560 a month before bills each we still do not have a working dish washer. Also I find the agency fees very high co...
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Comment on agent fees
quite expensive bad fees £300 to secure the house
Was this helpful? Yes
Nov 23,2017
Minithumbup
Emma Gretton
By: 'Brighton Landlord'
Nov 23,2017
0 people found
this helpful
I have always dealt with Emma over the last couple of years and I have found her to be very positive and knowledgeable in the properties we have. Emma and her team show a lot of enthusiasm in being able to get my properties filled....
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Comment on agent fees
I fing HarringtonÒ€ℒs are very competive as I have always used them
Was this helpful? Yes
Nov 22,2017
Minithumbup
Emma Gretton
By: 'James'
Nov 22,2017
0 people found
this helpful
I would like to say that your staff member Emma Gretton was extremely helpful and friendly and made me feel welcome...
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Comment on agent fees
Emma Gretton was very respectfully and helpful
Was this helpful? Yes
Nov 15,2017
Minithumbup
Emma Gretton
By: 'Rhonda'
Nov 15,2017
0 people found
this helpful
Harringtons was one of the agents i use to let my property on an introduction only service, however this time round they didn't manage to find a tenant but I would just like to thank Emma for her professional and tenacious service and will be coming back to them again in the future...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Nov 14,2017
Minithumbup
Emma Gretton
By: 'Shoreham Landlord'
Nov 14,2017
0 people found
this helpful
Emma was really helpful on the phone, and in person, knowledgeable and informative, a pleasure to do business with. Always found that I was provided with good advice and an excellent level of service. Would definitely use this company again....
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Comment on agent fees
Competitive
Was this helpful? Yes
Nov 14,2017
Minithumbup
Emma Gretton
Reece Gathern
By: 'Mr J Crook'
Nov 14,2017
0 people found
this helpful
emma the lettings manager really helped us find somewhere quickly as our last place fell through reece who showed us round really knew his stuff too. really reccomend...
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Comment on agent fees
slightly higher than we paid before but not too bad
Was this helpful? Yes
Nov 13,2017
Minithumbup
Rachel Erridge
By: 'DavidHoveLandlord'
Nov 13,2017
0 people found
this helpful
Harringtons have been my letting agents in Hove for many years now. As a landlord with a property in the area, I have benefitted hugely from their invaluable support. The team has changed over the years, with established faces moving on from time to time but the service has either remained consistent or improved. The current team are both helpful and knowledgeable. Highly recommended....
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Was this helpful? Yes
Nov 13,2017
Minithumbup
Rachel Erridge
Kate Plows
By: 'A Happy Landlord'
Nov 13,2017
0 people found
this helpful
As a landlord I was worried about an agent taking over my portfolio as I had heard some awful stories especially about certain agents in Brighton... Not registering deposits, pocketing rent, then pocketing the deposit at the end of the tenancy and to top it off not paying contractors. I was recommended to Harrington's by a friend as I was moving abroad and no longer would have the time to manage the portfolio myself. I don't know why I was worried, Rachel is my first point of conta...
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Was this helpful? Yes
Nov 13,2017
Minithumbup
Rachel Erridge
By: 'Kelly'
Nov 13,2017
0 people found
this helpful
I would recommend harringtons they are professional and well organised and always very helpful in dealing with tennants issues or concerns in a fast and efficent manner ....
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Nov 13,2017
Minithumbup
Rachel Erridge
Rachel Erridge
By: 'Mona'
Nov 13,2017
0 people found
this helpful
Extremely happy with the services provided, definitely getting enough 'bang for my buck' with Harringtons full-management of my property. The management of tenants and any maintenance on the property is always quick and efficient - all well communicated and explained. Rachel particularly is an absolute delight, responds very quickly both on email and telephone always making sure both sides (and any contractors) are fully looped in. Highly recommend their services!!...
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Comment on agent fees
Very good
Was this helpful? Yes
Nov 13,2017
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Ryan'
Nov 13,2017
0 people found
this helpful
I am a student and emma answered all our questions with bills and how to set them up as we hadn't done it before...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 11,2017
Minithumbup
Rachel Erridge
By: 'Alison Temple'
Nov 11,2017
0 people found
this helpful
I have been working with Harringtons for 3 years. The staff have always been courteous, considerate and efficient. In particular I would mention Rachel who has looked after my property for me, she is very patient and considerate as I'm not always the most computer literate person....
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Was this helpful? Yes
Nov 11,2017
Minithumbup
Rachel Erridge
By: 'Tom Heffernan'
Nov 11,2017
0 people found
this helpful
Thanks to Rachel who was really helpful throughout the process of myself and my partner securing a property for our family. Happy to recommend Harringtons to others....
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Comment on agent fees
Slightly dear.
Was this helpful? Yes
Nov 11,2017
Minithumbup
Hannah Atkinson
By: 'Elliott Dray'
Nov 11,2017
0 people found
this helpful
In my 2 years tenancy I've been very impressed by the service I recieved from Harringtons. Hannah often dealt with maintenance issues I've had and was always helpful....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Nov 11,2017
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Mrs J Carter'
Nov 11,2017
0 people found
this helpful
worked with emma for years now and have always been happy with the service since she's been at harringtons. every now and again we deal with rachel who is also very helpful....
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Comment on agent fees
competitive for landlords
Was this helpful? Yes
Nov 10,2017
Minithumbup
Rachel Erridge
By: 'George'
Nov 10,2017
0 people found
this helpful
My son is letting a student property through Harringtons and I have been delighted with the service they have received so far from the first viewing through to the start of their tenancy. Rachel and the team have dealt with issues that have been out of their control in a very speedy, sympathetic and professional manner. Any queries have been answered within hours....
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Comment on agent fees
Average
Was this helpful? Yes
Nov 10,2017
Minithumbup
Rachel Erridge
By: 'Laura'
Nov 10,2017
0 people found
this helpful
I've recently started University in Brighton and rent a student house through Harringtons. We've had most dealings with Rachel in the property department whose been helpful if we have experienced any issues at the house....
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Was this helpful? Yes
Nov 10,2017
Minithumbup
Reece Gathern
By: 'Paul'
Nov 10,2017
0 people found
this helpful
Reece has been exceptional incall aspects of renting my property out right from the moment he came and valued it for me. Kept clear communication throughout the process and understood my somewhat awkward requirement. Would recommend anyone wanting a reliable agent with quality knowledge of the market and other aspects involved to get in touch with Reece and his team at harringtons....
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Comment on agent fees
Very good
Was this helpful? Yes
Nov 10,2017
Minithumbup
Emma Gretton
By: 'Mrs C'
Nov 10,2017
0 people found
this helpful
Emma was very helpful and informative. She was quick and efficient and able to answer all my questions in no time at all....
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Comment on agent fees
Good fee prices
Was this helpful? Yes
Nov 10,2017
Minithumbup
Emma Gretton
By: 'Craig'
Nov 10,2017
0 people found
this helpful
Deal with Emma with all jobs and call outs. Very polite and helpful. Very happy with the service. Highly recommend....
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Was this helpful? Yes
Nov 10,2017
Minithumbup
Hannah Atkinson
By: 'Holly Packham'
Nov 10,2017
0 people found
this helpful
I recently moved into a flat in Hove, which I was nervous about as it's the first time moving out on my own but Harringtons made the process simple. Hannah made me feel reassured and answered any questions I had. Very friendly service....
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Comment on agent fees
The agency fees were very reasonable.
Was this helpful? Yes
Nov 10,2017
Minithumbup
Rachel Erridge
By: 'Siany'
Nov 10,2017
0 people found
this helpful
Overall my experience with Harrington's has been very pleasant. Responses have been fast and any issues we have with the house have been resolved quickly. I have written to Rachel a number of times about rent calculations and any problems with the house and she has been very prompt with her responses....
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Comment on agent fees
Bad
Was this helpful? Yes
Nov 10,2017
Minithumbup
Rachel Erridge
By: 'Gemma'
Nov 10,2017
0 people found
this helpful
Harringtons have been extremely good with replying and answering all our messages. Any issues seem to have been resolved quickly. I've personally been in contact with Rachel and she responds super fast and is extremely friendly! Thank you for all your help so far!...
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Comment on agent fees
Initial agency fees very expensive
Was this helpful? Yes
Nov 10,2017
Minithumbup
Emma Gretton
Rachel Erridge
By: 'grandad'
Nov 10,2017
0 people found
this helpful
I was a guarantor for my granddaughter who lived in a student house what I liked about Harrington's is they advise students what to do when they are moving out to avoid losing their deposit. Emma also helped them with a dispute over their utilities which we appreciated....
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Comment on agent fees
good
Was this helpful? Yes
Nov 10,2017
Minithumbup
Emma Gretton
By: 'BP'
Nov 10,2017
0 people found
this helpful
It was during a difficult time in my life that Emma Gretton assisted me with renting my first property.She was professional,understanding and very patient,making the whole experience as smooth running as possible,which for a young lady is very refreshing Thank you Emma...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 10,2017
Minithumbup
Rachel Erridge
By: 'Maxmim'
Nov 10,2017
0 people found
this helpful
Responsive, thorough and very professional. A delight to do business with. I particularly like the regular condition reports backed up by photographs....
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Comment on agent fees
Excellent value for money. One third less than previous agents and three times the level of service.
Was this helpful? Yes
Nov 09,2017
Minithumbup
Rachel Erridge
By: 'Elaine'
Nov 09,2017
0 people found
this helpful
As a landlord of Harringtons for as long as I can remember, I would definitely recommend Harringtons to anyone currently searching for an agent. I normally speak with Rachel who has provided me with peace of mind throughout. She works extreamly hard to ensure my tenants are happy. Its rare to find a letting agent with this high level of quality service for both the landlord and tenant....
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Was this helpful? Yes
Areas covered
  • BN1
  • BN2
  • BN3
  • BN42
  • BN43
  • BN10
  • BN9
  • BN14

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
47 3 153 20 0 0 1 0 1 2

Job vacancies

Please see a list of jobs available

Agent Fees

Important information about our fees:
Holding/admin fee - Β£240 per person
There will no other fees before moving in. For more information please see our website.
All tenants must be able to provide a UK homeowner guarantor.

Students:
To secure this property we require a holding fee of Β£360 per person. There will be no other fees due.
Each tenant must provide a UK home owner guarantor, failing this we accept Housing Hand. For students paying rent in advance we only accept payments for the full term of the contract.
Last updated at 9:43 AM 21/12/2016 by allAgents

Complaints Procedure

OUR COMPLAINTS PROCEDURE

Stage 1

In most cases we try to resolve your complaint immediately. Where it is possible to resolve your complaint within five working days, we will let you know what we can do by communicating with you by way of email or in writing. If it is not possible to resolve your complaint within five working days we will automatically escalate the complaint to stage 2.

If you are not happy with the way we have dealt with your complaint at Stage 1, you have ten working days to request that we progress the matter to stage 2 of our complaints procedure. You will need to tell us what you are unhappy about and why what we have done has not solved the problem. This request has to be in writing.

Stage 2

Once your complaint has progressed to stage 2, you will receive an acknowledgement within three working days of us receiving the complaint. We may contact you to make sure that we have all the facts so that we can fully investigate the problem.

A team leader will fully investigate your complaint and will reply to you within ten working days. If we are unable to complete this investigation within ten working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 3

Once you have received a reply, if you feel that we have not dealt with your complaint satisfactorily, you need to tell us within ten working days. You will need to tell us why you remain dissatisfied and what further action you would like us to take. We will consider this information and escalate your complaint if appropriate.

A Branch Manager from Harringtons will then review your case. You will receive an acknowledgement within five working days of us receiving your complaint. A full reply will be sent to you within fifteen working days. If we are unable to complete this investigation within the fifteen working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 4 Ҁ“ The Appeal

If you are unhappy with the way your complaint has been dealt with by the Branch Manager, you can ask for the complaint to be referred to Mark Harrington the owner of Harringtons Lettings. You should do this within ten working days of receiving the response from our Branch Manager. You will need to tell him why you remain dissatisfied and what further action you would like him to take. Your complaint will then be referred to Mark Harrington.

When your case is considered, you will be entitled to make all representations in writing to include all facts. You will then receive a final decision within ten working days. If you are still unhappy with the decision made by Mark Harrington then you are entitled to refer the matter to the Property Redress Scheme. Their details can be found at www.theprs.co.uk.

Please note our email is as follows:-

Administration Ҁ“ admin@harringtonslettings.co.uk
Branch Manager Ҁ“ aston@harringtonslettings.co.uk
Last updated at 9:43 AM 21/12/2016 by allAgents

Awards won by Harringtons Lettings

Individual Branch Awards

Hove, BN3 1FA

Rachel Erridge Rachel Erridge
Senior Administrator
103 reviews

About Rachel Rachel is the senior administrative assistant of Harrington's Lettings and deals with the day to day management of all of our properties. She has years of administration experience having previously w View full profile
Emma Gretton Emma Gretton
Lettings Manager
47 reviews

About Emma Emma has been an integral part of Harrington's and has been quickly promoted through the ranks to the manager of the business. Emma is consistently trained by the owner Mark Harrington on a day by day View full profile
Hannah Atkinson Hannah Atkinson
Administration Assistant
10 reviews

About Hannah Hannah has a history of administration and is now becoming an important part of Harrington's team. She previously worked for a Property Management Company and is now supporting the Administration Dep View full profile
Reece Gathern Reece Gathern
Lettings Negotiator
11 reviews

About Reece Reece has recently joined us and is already proving to be a vital member of our team! With previous lettings experience Reece has a wealth of knowledge of the property industry and shows a keen passio View full profile
Kate Plows Kate Plows
Property Manager
8 reviews

About Kate Kate joined the Admin team at Harringtons in 2017 after working in an independent estate agents in Eastbourne as a Property Manager. Before this she worked in retail and customer care for 10 years. Ka View full profile

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