• Rachel Erridge
    Rachel Erridge
  • Emma Gretton
    Emma Gretton
  • Hannah Atkinson
    Hannah Atkinson
  • Reece Gathern
    Reece Gathern
  • Kate Plows
    Kate Plows
  • Mark Harrington
    Mark Harrington
Harringtons are now one of the only agents in Brighton and Hove who only specialise in lettings. We do lettings only because it is what we are good at. Why use any other company who don't specialise in this area! Our only focus is to let your property and provide you and your tenant with a totally transparent, expert and quality service! It is what we are good at and what we have been doing since 1993.

Lettings has been one of the safest and best performing investments as well as combining
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Harringtons Lettings

109 Western Road
Hove
Brighton and Hove
BN3 1FA
01273 724000

Dec 03,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Mr D'
Dec 03,2017
0 people found
this helpful
Well organised, always polite, emails and questions are always responded to quickly and efficiently. The extra costs are slightly expensive....
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Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
Hannah Atkinson
By: 'Sean'
Dec 03,2017
0 people found
this helpful
Harrington's were extremely helpful and useful when we were looking for a new home to rent, they were prompt with replying and still are continuously helpful when any problem comes up. The staff I have dealt with such as Rachel Erridge and Hannah Atkinson ...
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Comment on agent fees
Being a student, all fees are a struggle but after planning fees with harringtons I realise they are manageable and they are helpful with sorting all money problems out.
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Jack'
Dec 03,2017
0 people found
this helpful
Helpful estate agents that like to get things done promptly, and always keep you informed on what needs to be done....
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Comment on agent fees
Good, quite fair
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
Hannah Atkinson
By: 'Sacha smith'
Dec 03,2017
0 people found
this helpful
Great customer service and the transition overall was perfect. Leading up to the move, as a couple of us hadnt yet seen the house the letting agency were very helpful with viewings. Rachel Erridge was extremely helpful with our move, and considering there was 4 tennants, ...
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Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Jess'
Dec 03,2017
0 people found
this helpful
Overall, i have been happy with the service received by Harringtons. They respond reasonably quickly and sort problems as the arise,...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'JB'
Dec 03,2017
0 people found
this helpful
Has been a pleasure renting from Harringtons and I have been working alongside Rachel for the duration of my tenancy; queries are dealt with timely and the team are easily contactable....
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Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Paul Redstone the dentist'
Dec 03,2017
0 people found
this helpful
Highly recommend. We've been with Harrington's for years;they're always there for you. More importantly they're always there to help when problems arise....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Kathryn Haycock'
Dec 03,2017
0 people found
this helpful
Rachel and the team at Harringtons have been very helpful when any assistance was needed with any problems. They respond to emails in a timely honour and would recommend them to my friends....
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Comment on agent fees
Agents fees were quite expensive at over £300 per person which wasn't ideal.
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'gkelly4000'
Dec 03,2017
0 people found
this helpful
Dealing with Rachel from Harringtons has been lovely, they are all very friendly and efficient. Always happy to help and good communication....
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Comment on agent fees
They're alright,renewal fees are quite steep though
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Sally'
Dec 03,2017
0 people found
this helpful
Rachel has been professional and diligent throughout our time renting a property through Harringtons, especially as we had a slightly complex situation moving properties....
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Comment on agent fees
Good.
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Mkh90'
Dec 03,2017
0 people found
this helpful
Rachel was very dedicated and professional. She went above and beyond what we would have expected when we moved properties. She was very transparent in all of the costs and was very personable....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Richard (Brighton)'
Dec 03,2017
0 people found
this helpful
Harringtons are that rare breed of letting agent - they say what they do and they do what they say. I have received substantial income uplift since moving to them this year and look forward to working with them for a long time. The office ...
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Comment on agent fees
The fees charged at market price and, of course, if you pay peanuts you might end up with monkeys!
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
Reece Gathern
By: 'Nathan'
Dec 03,2017
0 people found
this helpful
Harringtons were very easy to work with, the staff we're friendly and helpful, and we moved into our house with no issues...
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Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Holly'
Dec 03,2017
0 people found
this helpful
I have been very comfortable and happy during the whole process of moving into the house where I am currently living. Harringtons made everything very clear and easy, contacting me regularly and being very specific with dates and deadlines. They replied fast to any email ...
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Comment on agent fees
Very clear with what fees had to be paid and when I had to pay them. Also explained specifically where my money would be going if I wasn't sure.
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Michelle Yule'
Dec 03,2017
0 people found
this helpful
We have always found Harringtons to be very efficient. They respond quickly to our requests and also have a good calibre of tenents....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Anna-Maria Pego Pineiro'
Dec 03,2017
0 people found
this helpful
They reply within a decent amount of time and try their best to resolve any issues you do have. Friendly when you have to go in when you forget your keys after a nightmare day- understanding you is important! Always a bonus....
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Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Jodh'
Dec 03,2017
0 people found
this helpful
was very helpful with moving into my first flat it was simple and easy and everything was explained correctly and was very easy to work with...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Kitty Martin'
Dec 03,2017
0 people found
this helpful
Very good customer service and always prompt with response with any problems that we have as a house regarding anything...
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Was this helpful? Yes
Dec 01,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Adeola balogun'
Dec 01,2017
0 people found
this helpful
I think this is a super good letting agency they always answer the phone and try to help us as much as possible...
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Comment on agent fees
Good value for money
Was this helpful? Yes
Nov 30,2017
Minithumbup
Reece Gathern
Emma Gretton
By: 'Ashley Cooke'
Nov 30,2017
0 people found
this helpful
Reece and Emma's help with the housing was exceptional, made it a very easy going process. Knew exactly what to do and was very helpful with all the queries that I and my flatmates had....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 29,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Liv'
Nov 29,2017
0 people found
this helpful
They got things fixed quickly in our house although I believe this should have been sorted prior to us moving in. Are very friendly on phone....
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Was this helpful? Yes
Nov 28,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Charles Johnson'
Nov 28,2017
0 people found
this helpful
Very good service, very helpful with any issues we have. Fast and friendly service I would highly recommend this agency...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 28,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Adam'
Nov 28,2017
0 people found
this helpful
I'm a first year student who didn't get into uni accommodation. So I had to go house hunting like a lot of other students. I went to harringtons after seeing one of their properties online and after a short phone call, we were ...
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Comment on agent fees
The fee's for this agency were reasonable, especially for a student like myself
Was this helpful? Yes
Nov 28,2017
Minithumbup
Kate Plows
Emma Gretton
By: 'Megan'
Nov 28,2017
0 people found
this helpful
I have recently moved into a rented propetery let by Harringtons Lettings. They have been extremely helpful in solving any issues we have had with the property promptly and to a high standard, I would highly recommend their services....
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Was this helpful? Yes
Nov 28,2017
Minithumbup
Kate Plows
Rachel Erridge
By: 'Olivia'
Nov 28,2017
0 people found
this helpful
Recently moved into a student house and the agency has been extremely helpful in responding quickly to any issues we have had. Excellent service, definitely would recommend....
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Was this helpful? Yes
Nov 26,2017
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Katy'
Nov 26,2017
0 people found
this helpful
Emma has been extremely helpful and friendly throughout the whole process. She has given me regular and informative updates as well as being readily able to answer any of my questions. She's really made me feel well look after and at ease. Thank you....
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Was this helpful? Yes
Nov 26,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Harry'
Nov 26,2017
0 people found
this helpful
The letting agents are slow to get things done. Our dish washer was left in the house broken from the previous tenancy and when we had a handy man in to fix it he told us he had already written it off under the previous ...
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Comment on agent fees
quite expensive bad fees £300 to secure the house
Was this helpful? Yes
Nov 23,2017
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Brighton Landlord'
Nov 23,2017
0 people found
this helpful
I have always dealt with Emma over the last couple of years and I have found her to be very positive and knowledgeable in the properties we have. Emma and her team show a lot of enthusiasm in being able to get my properties filled....
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Comment on agent fees
I fing HarringtonÒ€ℒs are very competive as I have always used them
Was this helpful? Yes
Nov 22,2017
Minithumbup
Emma Gretton
Rachel Erridge
By: 'James'
Nov 22,2017
0 people found
this helpful
I would like to say that your staff member Emma Gretton was extremely helpful and friendly and made me feel welcome...
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Comment on agent fees
Emma Gretton was very respectfully and helpful
Was this helpful? Yes
Nov 16,2017
Minithumbup
Emma Gretton
By: 'JOJO'
Nov 16,2017
0 people found
this helpful
Everytime I have contacted Emma, I have found her efficient, helpful and delivers the goods. If she says she will ring you back, she always does. It's a pleasure to do business with her....
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Was this helpful? Yes
Areas covered
  • BN1
  • BN2
  • BN3
  • BN42
  • BN43
  • BN10
  • BN9
  • BN14

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
52 2 169 17 0 0 1 0 3 1

Agent Fees

Important information about our fees:
Administration Fee - Β£240 per tenant (due when securing the property)
Deposit - One month`s rent. (due two weeks prior to the moving date)
There will no other fees before moving in unless stated otherwise. All tenants are required to provide a UK homeowner guarantor of which will be on a jointly and severally liable basis in the instance there are multiple tenants.
For any tenants who are not able to provide a guarantor there may be the option to pay the rent in advance for the entire term of the contract however this will be at the landlords' discretion and a three month deposit will also be required.
Last updated at 9:43 AM 21/12/2016 by allAgents

Complaints Procedure

OUR COMPLAINTS PROCEDURE

Stage 1

In most cases we try to resolve your complaint immediately. Where it is possible to resolve your complaint within five working days, we will let you know what we can do by communicating with you by way of email or in writing. If it is not possible to resolve your complaint within five working days we will automatically escalate the complaint to stage 2.

If you are not happy with the way we have dealt with your complaint at Stage 1, you have ten working days to request that we progress the matter to stage 2 of our complaints procedure. You will need to tell us what you are unhappy about and why what we have done has not solved the problem. This request has to be in writing.

Stage 2

Once your complaint has progressed to stage 2, you will receive an acknowledgement within three working days of us receiving the complaint. We may contact you to make sure that we have all the facts so that we can fully investigate the problem.

A team leader will fully investigate your complaint and will reply to you within ten working days. If we are unable to complete this investigation within ten working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 3

Once you have received a reply, if you feel that we have not dealt with your complaint satisfactorily, you need to tell us within ten working days. You will need to tell us why you remain dissatisfied and what further action you would like us to take. We will consider this information and escalate your complaint if appropriate.

A Branch Manager from Harringtons will then review your case. You will receive an acknowledgement within five working days of us receiving your complaint. A full reply will be sent to you within fifteen working days. If we are unable to complete this investigation within the fifteen working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 4 Ҁ“ The Appeal

If you are unhappy with the way your complaint has been dealt with by the Branch Manager, you can ask for the complaint to be referred to Mark Harrington the owner of Harringtons Lettings. You should do this within ten working days of receiving the response from our Branch Manager. You will need to tell him why you remain dissatisfied and what further action you would like him to take. Your complaint will then be referred to Mark Harrington.

When your case is considered, you will be entitled to make all representations in writing to include all facts. You will then receive a final decision within ten working days. If you are still unhappy with the decision made by Mark Harrington then you are entitled to refer the matter to the Property Redress Scheme. Their details can be found at www.theprs.co.uk.

Please note our email is as follows:-

Administration Ҁ“ admin@harringtonslettings.co.uk
Last updated at 9:43 AM 21/12/2016 by allAgents

Awards won by Harringtons Lettings

Individual Branch Awards

Hove, BN3

Rachel Erridge Rachel Erridge
Administration Manager
195 reviews

About Rachel Rachel is the senior administrative assistant of Harrington's Lettings and deals with the day to day management of all of our properties. She has years of administration experience having previously w View full profile
Emma Gretton Emma Gretton
Lettings Manager
162 reviews

About Emma Emma has been an integral part of Harrington's and has been quickly promoted through the ranks to the manager of the business. Emma is consistently trained by the owner Mark Harrington on a day by day View full profile
Hannah Atkinson Hannah Atkinson
Administration Assistant
11 reviews

About Hannah Hannah has a history of administration and is now becoming an important part of Harrington's team. She previously worked for a Property Management Company and is now supporting the Administration Dep View full profile
Reece Gathern Reece Gathern
Lettings Negotiator
13 reviews

About Reece Reece has recently joined us and is already proving to be a vital member of our team! With previous lettings experience Reece has a wealth of knowledge of the property industry and shows a keen passio View full profile
Kate Plows Kate Plows
Property Manager
9 reviews

About Kate Kate joined the Admin team at Harringtons in 2017 after working in an independent estate agents in Eastbourne as a Property Manager. Before this she worked in retail and customer care for 10 years. Ka View full profile
Mark Harrington Mark Harrington
Director
0 reviews

About Mark Mark started the business in 1993 and has dedicated his entire adult life to property. He has put a lot of time and effort into making Harringtons what it is today and particularly specialises in deal View full profile

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