• Rachel Erridge
    Rachel Erridge
  • Emma Gretton
    Emma Gretton
  • Hannah Atkinson
    Hannah Atkinson
  • Reece Gathern
    Reece Gathern
  • Kate Plows
    Kate Plows
Harringtons is now becoming one of the only Lettings Agencies in Brighton and Hove who specialize in just doing lettings. Many Companies have now diversified into property management and selling. Harringtons believe that by diversifying many agents have lost focus on what is important to their landlords by no longer specializing in just lettings only.

Lettings has been one of the safest and best performing investments as well as combining the benefits of a monthly income with the potential f
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109 Western Road
Hove
Brighton and Hove
BN3 1FA
01273 724000

 
www.harringtonslettings.co.uk Properties for sale
Properties for rent
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Kayleigh'
Dec 03,2017
0 people found
this helpful
Harrington's is a fantastic letting agency, with a friendly and responsive team! I've been using them for nearly a year now, and can honestly say they've been brilliant. Rachel always responds to emails in a very quick manner, and nothing is ever too much trouble. They certainly make renting a whole lot easier. Thank you!...
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Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'J Mc'
Dec 03,2017
0 people found
this helpful
Rachel is quick to respond and happy to help us out with any problems we have here. Stressful process getting the house but understandable as deadlines were very near....
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Comment on agent fees
Cost of admins fees I feel are extortionate but have none to compare them too.
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Andrew Mead'
Dec 03,2017
0 people found
this helpful
Harringtons have been great, we havent had any problems so far. Everyone always responds quickly to any questions and addresses problems straight away. Rachel, in particular, dealt with communxications between us and the landlord so well and is always happy to help us....
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Comment on agent fees
Good - standard rate of agents fees
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Billy'
Dec 03,2017
0 people found
this helpful
Harringtons letting agents were very helpful in finding and securing a first year student house. Rachel assisted us and was very professional throughout....
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Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Amy Mcm'
Dec 03,2017
0 people found
this helpful
Had a great experience with Harringtons especially with the help of Rachel who was always quick to respond to my emails and was extremely helpful. Will definitely be using Harringtons again next year for my next house hunt!...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Nico S'
Dec 03,2017
0 people found
this helpful
As a student I can say that the help from the members of the team has been amazing. In particular Rachel who has always been very quick to help us with any issues that arose with the house....
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Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'cam'
Dec 03,2017
0 people found
this helpful
agency has dealt with all our enquiries very well. good communication between them and us. seemed to deal with any problems quickly...
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Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Connor M'
Dec 03,2017
0 people found
this helpful
Used Harrington's to rent our uni home this year, they were very punctual and concise, and they made it very easy to understand the process. We were in contact with Rachel who was particularly helpful and answered questions promptly and fully....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Cameron Blake'
Dec 03,2017
0 people found
this helpful
The agent has been very helpful with any repairs, questions we have had about the property, were extremely helpful during the the process of finding amd moving in to the property. Compared to our agents last year (MTM) we are far more impressed with service received....
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Comment on agent fees
They're rather expensive compared to other agents.
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Olivia'
Dec 03,2017
0 people found
this helpful
Harringtons over all have been helpful and proactive in helping us with any requests or queries we have had. Rachel answered any questions I had throughly and made sure that my queries were seen to quickly. So far I am very happy with the service they provide....
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Comment on agent fees
We paid a lot Iรขโ‚ฌโ„ขm agencies fees so I would have to comment, bad.
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Mr D'
Dec 03,2017
0 people found
this helpful
Well organised, always polite, emails and questions are always responded to quickly and efficiently. The extra costs are slightly expensive....
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Dec 03,2017
Minithumbup
Rachel Erridge
Hannah Atkinson
By: 'Sean'
Dec 03,2017
0 people found
this helpful
Harrington's were extremely helpful and useful when we were looking for a new home to rent, they were prompt with replying and still are continuously helpful when any problem comes up. The staff I have dealt with such as Rachel Erridge and Hannah Atkinson have been positive and professional. We love our house and have no problems due to the help from harringtons....
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Comment on agent fees
Being a student, all fees are a struggle but after planning fees with harringtons I realise they are manageable and they are helpful with sorting all money problems out.
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Jack'
Dec 03,2017
0 people found
this helpful
Helpful estate agents that like to get things done promptly, and always keep you informed on what needs to be done....
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Comment on agent fees
Good, quite fair
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
Hannah Atkinson
By: 'Sacha smith'
Dec 03,2017
0 people found
this helpful
Great customer service and the transition overall was perfect. Leading up to the move, as a couple of us hadnt yet seen the house the letting agency were very helpful with viewings. Rachel Erridge was extremely helpful with our move, and considering there was 4 tennants, she saw to all of our needs individually....
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Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Jess'
Dec 03,2017
0 people found
this helpful
Overall, i have been happy with the service received by Harringtons. They respond reasonably quickly and sort problems as the arise,...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'JB'
Dec 03,2017
0 people found
this helpful
Has been a pleasure renting from Harringtons and I have been working alongside Rachel for the duration of my tenancy; queries are dealt with timely and the team are easily contactable....
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Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Paul Redstone the dentist'
Dec 03,2017
0 people found
this helpful
Highly recommend. We've been with Harrington's for years;they're always there for you. More importantly they're always there to help when problems arise....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Kathryn Haycock'
Dec 03,2017
0 people found
this helpful
Rachel and the team at Harringtons have been very helpful when any assistance was needed with any problems. They respond to emails in a timely honour and would recommend them to my friends....
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Comment on agent fees
Agents fees were quite expensive at over £300 per person which wasn't ideal.
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'gkelly4000'
Dec 03,2017
0 people found
this helpful
Dealing with Rachel from Harringtons has been lovely, they are all very friendly and efficient. Always happy to help and good communication....
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Comment on agent fees
They're alright,renewal fees are quite steep though
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Sally'
Dec 03,2017
0 people found
this helpful
Rachel has been professional and diligent throughout our time renting a property through Harringtons, especially as we had a slightly complex situation moving properties....
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Comment on agent fees
Good.
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Mkh90'
Dec 03,2017
0 people found
this helpful
Rachel was very dedicated and professional. She went above and beyond what we would have expected when we moved properties. She was very transparent in all of the costs and was very personable....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Richard (Brighton)'
Dec 03,2017
0 people found
this helpful
Harringtons are that rare breed of letting agent - they say what they do and they do what they say. I have received substantial income uplift since moving to them this year and look forward to working with them for a long time. The office staff, led by Rachel, are helpful, courteous and available. Emma leads the front office team and all are supported by company owner Mark....
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Comment on agent fees
The fees charged at market price and, of course, if you pay peanuts you might end up with monkeys!
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
Reece Gathern
By: 'Nathan'
Dec 03,2017
0 people found
this helpful
Harringtons were very easy to work with, the staff we're friendly and helpful, and we moved into our house with no issues...
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Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Holly'
Dec 03,2017
0 people found
this helpful
I have been very comfortable and happy during the whole process of moving into the house where I am currently living. Harringtons made everything very clear and easy, contacting me regularly and being very specific with dates and deadlines. They replied fast to any email I sent and were just overall so lovely. Would definitely recommend....
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Comment on agent fees
Very clear with what fees had to be paid and when I had to pay them. Also explained specifically where my money would be going if I wasn't sure.
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Michelle Yule'
Dec 03,2017
0 people found
this helpful
We have always found Harringtons to be very efficient. They respond quickly to our requests and also have a good calibre of tenents....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Anna-Maria Pego Pineiro'
Dec 03,2017
0 people found
this helpful
They reply within a decent amount of time and try their best to resolve any issues you do have. Friendly when you have to go in when you forget your keys after a nightmare day- understanding you is important! Always a bonus....
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Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Jodh'
Dec 03,2017
0 people found
this helpful
was very helpful with moving into my first flat it was simple and easy and everything was explained correctly and was very easy to work with...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 01,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Adeola balogun'
Dec 01,2017
0 people found
this helpful
I think this is a super good letting agency they always answer the phone and try to help us as much as possible...
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Comment on agent fees
Good value for money
Was this helpful? Yes
Nov 30,2017
Minithumbup
Reece Gathern
Emma Gretton
By: 'Ashley Cooke'
Nov 30,2017
0 people found
this helpful
Reece and Emma's help with the housing was exceptional, made it a very easy going process. Knew exactly what to do and was very helpful with all the queries that I and my flatmates had....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 29,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Liv'
Nov 29,2017
0 people found
this helpful
They got things fixed quickly in our house although I believe this should have been sorted prior to us moving in. Are very friendly on phone....
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Was this helpful? Yes
Areas covered
  • BN1
  • BN2
  • BN3
  • BN42
  • BN43
  • BN10
  • BN9
  • BN14

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
47 3 155 20 0 0 1 0 1 2

Job vacancies

Please see a list of jobs available

Agent Fees

Important information about our fees:
Holding/admin fee - ยฃ240 per person
There will no other fees before moving in. For more information please see our website.
All tenants must be able to provide a UK homeowner guarantor.

Students:
To secure this property we require a holding fee of ยฃ360 per person. There will be no other fees due.
Each tenant must provide a UK home owner guarantor, failing this we accept Housing Hand. For students paying rent in advance we only accept payments for the full term of the contract.
Last updated at 9:43 AM 21/12/2016 by allAgents

Complaints Procedure

OUR COMPLAINTS PROCEDURE

Stage 1

In most cases we try to resolve your complaint immediately. Where it is possible to resolve your complaint within five working days, we will let you know what we can do by communicating with you by way of email or in writing. If it is not possible to resolve your complaint within five working days we will automatically escalate the complaint to stage 2.

If you are not happy with the way we have dealt with your complaint at Stage 1, you have ten working days to request that we progress the matter to stage 2 of our complaints procedure. You will need to tell us what you are unhappy about and why what we have done has not solved the problem. This request has to be in writing.

Stage 2

Once your complaint has progressed to stage 2, you will receive an acknowledgement within three working days of us receiving the complaint. We may contact you to make sure that we have all the facts so that we can fully investigate the problem.

A team leader will fully investigate your complaint and will reply to you within ten working days. If we are unable to complete this investigation within ten working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 3

Once you have received a reply, if you feel that we have not dealt with your complaint satisfactorily, you need to tell us within ten working days. You will need to tell us why you remain dissatisfied and what further action you would like us to take. We will consider this information and escalate your complaint if appropriate.

A Branch Manager from Harringtons will then review your case. You will receive an acknowledgement within five working days of us receiving your complaint. A full reply will be sent to you within fifteen working days. If we are unable to complete this investigation within the fifteen working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 4 รขย€ย“ The Appeal

If you are unhappy with the way your complaint has been dealt with by the Branch Manager, you can ask for the complaint to be referred to Mark Harrington the owner of Harringtons Lettings. You should do this within ten working days of receiving the response from our Branch Manager. You will need to tell him why you remain dissatisfied and what further action you would like him to take. Your complaint will then be referred to Mark Harrington.

When your case is considered, you will be entitled to make all representations in writing to include all facts. You will then receive a final decision within ten working days. If you are still unhappy with the decision made by Mark Harrington then you are entitled to refer the matter to the Property Redress Scheme. Their details can be found at www.theprs.co.uk.

Please note our email is as follows:-

Administration รขย€ย“ admin@harringtonslettings.co.uk
Branch Manager รขย€ย“ aston@harringtonslettings.co.uk
Last updated at 9:43 AM 21/12/2016 by allAgents

Awards won by Harringtons Lettings

Individual Branch Awards

Hove, BN3 1FA

Rachel Erridge Rachel Erridge
Senior Administrator
134 reviews

About Rachel Rachel is the senior administrative assistant of Harrington's Lettings and deals with the day to day management of all of our properties. She has years of administration experience having previously w View full profile
Emma Gretton Emma Gretton
Lettings Manager
59 reviews

About Emma Emma has been an integral part of Harrington's and has been quickly promoted through the ranks to the manager of the business. Emma is consistently trained by the owner Mark Harrington on a day by day View full profile
Hannah Atkinson Hannah Atkinson
Administration Assistant
10 reviews

About Hannah Hannah has a history of administration and is now becoming an important part of Harrington's team. She previously worked for a Property Management Company and is now supporting the Administration Dep View full profile
Reece Gathern Reece Gathern
Lettings Negotiator
12 reviews

About Reece Reece has recently joined us and is already proving to be a vital member of our team! With previous lettings experience Reece has a wealth of knowledge of the property industry and shows a keen passio View full profile
Kate Plows Kate Plows
Property Manager
8 reviews

About Kate Kate joined the Admin team at Harringtons in 2017 after working in an independent estate agents in Eastbourne as a Property Manager. Before this she worked in retail and customer care for 10 years. Ka View full profile

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