• Rachel Erridge
    Rachel Erridge
  • Emma Gretton
    Emma Gretton
  • Hannah Atkinson
    Hannah Atkinson
  • Reece Gathern
    Reece Gathern
  • Kate Plows
    Kate Plows
  • Mark Harrington
    Mark Harrington
Harringtons are now one of the only agents in Brighton and Hove who only specialise in lettings. We do lettings only because it is what we are good at. Why use any other company who don't specialise in this area! Our only focus is to let your property and provide you and your tenant with a totally transparent, expert and quality service! It is what we are good at and what we have been doing since 1993.

Lettings has been one of the safest and best performing investments as well as combining
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Harringtons Lettings

109 Western Road
Hove
Brighton and Hove
BN3 1FA
01273 724000

“ Great Lettings Agency... ”

May 21,2018
Minithumbup
By: 'Louise'
May 21,2018
0 people found
this helpful
I have been using Harringtons for awhile now. I did only have a introductory agreement with them but have now switched to full management, as found them to be very sufficient. I have never had a problem with any of the staff and find them ...
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Comment on agent fees
Good. Why I changed to full management. fees very acceptable.
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“ Review... ”

Apr 30,2018
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Kevin Rose'
Apr 30,2018
0 people found
this helpful
I have been with Harringtons for over 10 years and have found them to be professional, efficient, focussed, fair and reasonable. They represent the views of the tenants as well as the landlord. Even through quite challenging circumstances they have managed the difficulties skillfully....
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Comment on agent fees
Very reasonable
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“ Helpfull... ”

Apr 29,2018
Minithumbup
Rachel Erridge
Hannah Atkinson
By: 'MC'
Apr 29,2018
0 people found
this helpful
No problem to big and they are also always helpful, informative and friendly. They represent my interest and they do it with grace....
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Comment on agent fees
Agent fee's are good
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“ Perfect... ”

Apr 29,2018
Minithumbup
Reece Gathern
Hannah Atkinson
By: 'Pan'
Apr 29,2018
0 people found
this helpful
Good service,good good good good agent good worker good house good provide high efficiency good good good good good...
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“ They always return my calls.... ”

Apr 28,2018
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Guest'
Apr 28,2018
0 people found
this helpful
I find the staff very helpful with any problems I have with regards to my property and tenants.They also seem to have a good contractors to maintain the property and they follow up after the work has been completed...
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Comment on agent fees
They seem to be very fair
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“ A professional outfit... ”

Apr 27,2018
Minithumbup
Emma Gretton
Rachel Erridge
By: 'PS'
Apr 27,2018
0 people found
this helpful
As a landlord, Harringtons are good. Emma Gretton is the main reason I use them - forever active, professional and great communicator....
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“ Rental Hove... ”

Apr 27,2018
Minithumbup
Kate Plows
Rachel Erridge
By: 'HRBC'
Apr 27,2018
0 people found
this helpful
Harrington's staff are always professional and provide an excellent 1st class service.They are key in keeping our tenant content. In doing so the property remains constantly occupied.If there is a problem they are quick to notify us and can via Mitchell's ...
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Comment on agent fees
Fair
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“ Competent and congenial... ”

Apr 27,2018
Minithumbup
Rachel Erridge
Emma Gretton
By: 'MaxMim'
Apr 27,2018
0 people found
this helpful
It is invidious to choose. Rachel, Emma and Hannah are always a pleasure to talk to. The fees are good value, the property management is excellent and cost effective and all the staff are delightful to do business with. The advice given is timely and ...
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Comment on agent fees
Good value
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“ A First Class letting agent... ”

Apr 27,2018
Minithumbup
Emma Gretton
Kate Plows
By: 'Paulpsails'
Apr 27,2018
0 people found
this helpful
I am a chartered surveyor retired and after many weeks with another agent I went to Emma at Harringtons who immediately found suitable tenants. I could not ask more from an agent ....
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Comment on agent fees
Very good competitive fees.
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“ Property Letting... ”

Apr 26,2018
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Richard Lyons'
Apr 26,2018
0 people found
this helpful
I have dealt closely with the staff at Harringtons lettings during the last 9 months and my property will continue to remain with them for the next 12 months. They located a tenant for me within days, their rates are extremely competitive and they manage my property ...
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Comment on agent fees
Very reasonable.
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“ very efficient... ”

Apr 26,2018
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Jo Good'
Apr 26,2018
0 people found
this helpful
I live in London and rely upon the quick and decisive action of the agency in my absence as a landlady. They always are honest about the tenants and supply me with photos of the state of my property....
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Comment on agent fees
Reasonable
Was this helpful? Yes

“ Amazing communication... ”

Apr 26,2018
Minithumbup
Reece Gathern
Rachel Erridge
By: 'Claire Trotter'
Apr 26,2018
0 people found
this helpful
Harringtons were fantastic with me and my partner, helping us find our first flat. They continue to help us with any and all questions, and when we had problems when first looking they made sure we were always in the loop with what was happening....
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“ Top notch... ”

Apr 26,2018
Minithumbup
Rachel Erridge
Emma Gretton
By: 'James Morson'
Apr 26,2018
0 people found
this helpful
Have a number of properties under management with different agents around UK and Harringtons is the best by some distance....
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Comment on agent fees
Excellent
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“ Bonchurch... ”

Apr 26,2018
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Bonchurch'
Apr 26,2018
0 people found
this helpful
Excellent letting agent, quick to respond to enquiries from both tenant and landlord. Pleasant, friendly staff. Prompt payment of rent received...
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Comment on agent fees
Reasonable fees for full management service
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“ Dealt with our application very quickly... ”

Apr 19,2018
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Lauren Whittaker'
Apr 19,2018
0 people found
this helpful
Harringtons provided very helpful information that was received efficiently. Professional service and friendly members of staff whom made the process easy....
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“ one for all... ”

Apr 06,2018
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Remi'
Apr 06,2018
0 people found
this helpful
Over the years I must have dealt with every staff member, and they compliment each other. Personally I believe a good agency is where every member of staff help each other to help their customers, and this is the Hove branch....
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Comment on agent fees
fair for the service.
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“ Great Service... ”

Mar 26,2018
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Happy Landlord'
Mar 26,2018
0 people found
this helpful
I have used many letting agents in the past and can honestly say Harringtons come out really high on so many factors. They are very professional, very diligent and don't add arbitrary costs on to their service....
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Comment on agent fees
Normally when you find industry beating prices, it would indicate some lack of service. This is not the case with Harringtons, which offer a fantastic service to go along with there great pricing structure
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“ Highly recommended... ”

Mar 24,2018
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Ingrida'
Mar 24,2018
0 people found
this helpful
"Really great service from the first time I contacted Harringtons to view a property, through to Last three years.Highly recommended...
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“ Letting... ”

Mar 24,2018
Minithumbup
Rachel Erridge
Emma Gretton
By: 'AW'
Mar 24,2018
0 people found
this helpful
Very impressed with initial valuation from Emma. She is a true professional and Harringtons are very lucky to have her. The same also applies to Rachel who is thorough and diligent and again an asset to Harringtons. A quick thank you to the rest of ...
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Comment on agent fees
Very Happy
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“ Rachael Errigde... ”

Mar 24,2018
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Hearther Coysh'
Mar 24,2018
0 people found
this helpful
A very efficient helpful company.. They have been my agent for five years and to date I have never had one complaint. Fantastic service...
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Comment on agent fees
Very resonable
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“ Brilliant service from Harrington lettings and admin. Always helpful! Have been with them for 13 years. Brilliant A***... ”

Mar 24,2018
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Mr Patel (Nirav)'
Mar 24,2018
0 people found
this helpful
Brilliant service from both member of staff. Always helpful. Harrington lettings and admin. Always helpful! Have been with them for 13 years. Brilliant A***...
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Comment on agent fees
Good
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“ Great agency... ”

Mar 22,2018
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Landlady-Brighton'
Mar 22,2018
0 people found
this helpful
Harringtons has been dealing with my property for a couple of years now. I can tell that I trust them as they always contact me asap if there is any issues regarding the property and I feel they have good communication so I am always ...
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Comment on agent fees
I think the fee is very competitive and reasonable compared to many agents in this area!
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“ Good customer service... ”

Mar 18,2018
Minithumbup
Hannah Atkinson
Rachel Erridge
By: 'Hhove'
Mar 18,2018
0 people found
this helpful
I have been a tenant with Harringtons for over 10 years, any issues I.e repairs have been dealt with very quickly. I am now in a second property and received my deposit back within 3 days with no issues. Would definitely recommend....
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Comment on agent fees
Average
Was this helpful? Yes
Mar 01,2018
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Paul A'
Mar 01,2018
0 people found
this helpful
Very pleased with the speed of which viewing was arranged. Also very pleased with efficiency of how all is processed and put through....
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Comment on agent fees
Is what it is.
Was this helpful? Yes
Feb 28,2018
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Alex'
Feb 28,2018
0 people found
this helpful
Overall, everything was very good. From first contact with Reece, the viewing with Tony and getting paperwork and keys sorted. Many thanks for a very smooth process overall....
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Feb 02,2018
Minithumbup
Rachel Erridge
By: 'Ruth Forster'
Feb 02,2018
0 people found
this helpful
I have been renting from Harringtons for a year and a half now and they have always been really helpful and efficient with any problems we have had. They always reply to emails the same day and actually get stuff done!! So much better than ...
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Comment on agent fees
Low for Brighton & Hove
Was this helpful? Yes
Jan 29,2018
Minithumbdown
By: 'Anonymous'
Jan 29,2018
0 people found
this helpful
The viewing for the property was unorganised with the wrong address details and name of current tenants. We were not made aware of the strict time limits in which we would have to complete paperwork until we received it, therefore this involved a lot of ...
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Comment on agent fees
Relatively expensive but no much more than expected.
Was this helpful? Yes
Jan 27,2018
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Emily'
Jan 27,2018
0 people found
this helpful
The staff are lovely and the forms they gave us to secure our house were easy and simple to fill out....
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Was this helpful? Yes
Jan 26,2018
Minithumbup
Rachel Erridge
Emma Gretton
By: 'James'
Jan 26,2018
0 people found
this helpful
Securing 19 Riley Road was handled very well and was completed with ease. Transferring the admin fee was done quickly and easily and the detailing of the paperwork was explained in a simple and straightforward way. As of now all of the paperwork for our property ...
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Comment on agent fees
The fees were reasonable and affordable for how nice their properties are. Inclusive bills for TV licence, wifi etc. was very appreciated.
Was this helpful? Yes
Jan 26,2018
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Danielle'
Jan 26,2018
0 people found
this helpful
The staff at Harringtons are lovely, always up for a little giggle over the phone. The process in securing a property has been super easy, and the staff were on hand at all times to answer any questions! They even asked if we would like ...
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Comment on agent fees
The agent's fees are reasonable in comparison to all other estate agents.
Was this helpful? Yes
Areas covered
  • BN1
  • BN2
  • BN3
  • BN42
  • BN43
  • BN10
  • BN9
  • BN14

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
64 2 171 17 0 0 1 0 3 1

Agent Fees

Important information about our fees:
Administration Fee - ยฃ240 per tenant (due when securing the property)
Deposit - One month`s rent. (due two weeks prior to the moving date)
There will no other fees before moving in unless stated otherwise. All tenants are required to provide a UK homeowner guarantor of which will be on a jointly and severally liable basis in the instance there are multiple tenants.
For any tenants who are not able to provide a guarantor there may be the option to pay the rent in advance for the entire term of the contract however this will be at the landlords' discretion and a three month deposit will also be required.
Last updated at 9:43 AM 21/12/2016 by allAgents

Complaints Procedure

OUR COMPLAINTS PROCEDURE

Stage 1

In most cases we try to resolve your complaint immediately. Where it is possible to resolve your complaint within five working days, we will let you know what we can do by communicating with you by way of email or in writing. If it is not possible to resolve your complaint within five working days we will automatically escalate the complaint to stage 2.

If you are not happy with the way we have dealt with your complaint at Stage 1, you have ten working days to request that we progress the matter to stage 2 of our complaints procedure. You will need to tell us what you are unhappy about and why what we have done has not solved the problem. This request has to be in writing.

Stage 2

Once your complaint has progressed to stage 2, you will receive an acknowledgement within three working days of us receiving the complaint. We may contact you to make sure that we have all the facts so that we can fully investigate the problem.

A team leader will fully investigate your complaint and will reply to you within ten working days. If we are unable to complete this investigation within ten working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 3

Once you have received a reply, if you feel that we have not dealt with your complaint satisfactorily, you need to tell us within ten working days. You will need to tell us why you remain dissatisfied and what further action you would like us to take. We will consider this information and escalate your complaint if appropriate.

A Branch Manager from Harringtons will then review your case. You will receive an acknowledgement within five working days of us receiving your complaint. A full reply will be sent to you within fifteen working days. If we are unable to complete this investigation within the fifteen working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 4 รขย€ย“ The Appeal

If you are unhappy with the way your complaint has been dealt with by the Branch Manager, you can ask for the complaint to be referred to Mark Harrington the owner of Harringtons Lettings. You should do this within ten working days of receiving the response from our Branch Manager. You will need to tell him why you remain dissatisfied and what further action you would like him to take. Your complaint will then be referred to Mark Harrington.

When your case is considered, you will be entitled to make all representations in writing to include all facts. You will then receive a final decision within ten working days. If you are still unhappy with the decision made by Mark Harrington then you are entitled to refer the matter to the Property Redress Scheme. Their details can be found at www.theprs.co.uk.

Please note our email is as follows:-

Administration รขย€ย“ admin@harringtonslettings.co.uk
Last updated at 9:43 AM 21/12/2016 by allAgents

Awards won by Harringtons Lettings

Individual Branch Awards

Hove, BN3

Rachel Erridge Rachel Erridge
Administration Manager
206 reviews

About Rachel Rachel is the senior administrative assistant of Harrington's Lettings and deals with the day to day management of all of our properties. She has years of administration experience having previously w View full profile
Emma Gretton Emma Gretton
Lettings Manager
171 reviews

About Emma Emma has been an integral part of Harrington's and has been quickly promoted through the ranks to the manager of the business. Emma is consistently trained by the owner Mark Harrington on a day by day View full profile
Hannah Atkinson Hannah Atkinson
Administration Assistant
13 reviews

About Hannah Hannah has a history of administration and is now becoming an important part of Harrington's team. She previously worked for a Property Management Company and is now supporting the Administration Dep View full profile
Reece Gathern Reece Gathern
Lettings Negotiator
15 reviews

About Reece Reece has recently joined us and is already proving to be a vital member of our team! With previous lettings experience Reece has a wealth of knowledge of the property industry and shows a keen passio View full profile
Kate Plows Kate Plows
Property Manager
11 reviews

About Kate Kate joined the Admin team at Harringtons in 2017 after working in an independent estate agents in Eastbourne as a Property Manager. Before this she worked in retail and customer care for 10 years. Ka View full profile
Mark Harrington Mark Harrington
Director
0 reviews

About Mark Mark started the business in 1993 and has dedicated his entire adult life to property. He has put a lot of time and effort into making Harringtons what it is today and particularly specialises in deal View full profile

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