• Rachel Erridge
    Rachel Erridge
  • Emma Gretton
    Emma Gretton
  • Hannah Atkinson
    Hannah Atkinson
  • Reece Gathern
    Reece Gathern
  • claim your profile
    Kate Plows
  • claim your profile
    Carmen
Harringtons is now becoming one of the only Lettings Agencies in Brighton and Hove who specialize in just doing lettings. Many Companies have now diversified into property management and selling. Harringtons believe that by diversifying many agents have lost focus on what is important to their landlords by no longer specializing in just lettings only.

Lettings has been one of the safest and best performing investments as well as combining the benefits of a monthly income with the potential f
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109 Western Road
Hove
Brighton and Hove
BN3 1FA
01273 724000

 
www.harringtonslettings.co.uk Properties for sale
Properties for rent
Dec 08,2017
Minithumbup
Rachel Erridge
By: 'Lynette'
Dec 08,2017
0 people found
this helpful
Hi, just like to say dealing with Emma was an absolute pleasure, helpful and a mine of information, will definitely use this company again....
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Comment on agent fees
Comparable with other agents
Was this helpful? Yes
Dec 07,2017
Minithumbup
Rachel Erridge
By: 'Student'
Dec 07,2017
0 people found
this helpful
Very helpful with organising deposits etc at the beginning. I was contacting them from Ireland and all staff were very co-operartive. Would definitely recommend to any students looking to sort a house for the academic year....
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Comment on agent fees
good, not too pricey
Was this helpful? Yes
Dec 06,2017
Minithumbup
Carmen
By: 'Carmen'
Dec 06,2017
0 people found
this helpful
Always very quick to reply to emails and extremely helpful contractors who come to the property regularly and assist us with any problems. All round great service....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 06,2017
Minithumbup
Reece Gathern
By: 'Hark'
Dec 06,2017
0 people found
this helpful
My experience with Harringtons was highly professional throughout. They handled all of the paper work and viewings in a professional, timely manner and the communication has been excellent though out. I was shown the room by Reece Gathern who was very likeable, informed and professional at all times. I do not hesitate to recommend Harringtons to anyone, they're amongst the best in Brighton and Hove....
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Comment on agent fees
Reasonable fees for the level of service
Was this helpful? Yes
Dec 05,2017
Minithumbup
Rachel Erridge
By: 'D DAVIES'
Dec 05,2017
0 people found
this helpful
I've been with Harringtons for well over a year and have to say it's been a real pleasure. Efficient , professional and responsive. Rachel has been particularly helpful....
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Dec 05,2017
Minithumbup
Hannah Atkinson
By: 'Laurence'
Dec 05,2017
0 people found
this helpful
This staff member was more than kind, friendly and helpful in finding the right flat for us and helped us out in paperwork processes. Furthermore she never failed to act in case there was ever a problem or emergency with the property....
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Was this helpful? Yes
Dec 05,2017
Minithumbdown
Rachel Erridge
By: 'Erin'
Dec 05,2017
0 people found
this helpful
All of the dealings we have had with Harringtons have been fine and professional, the flaw is in the inefficient system of having to go through Harringtons everytime we want to contact the landlord about something. This email communication has led to delays and to us not being able to properly discuss the problems with the house with the Landlord. The agency fees are also unreasonably expensive for what appears to be little work on their part at the start....
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Comment on agent fees
Very expensive, not sure what the costs correspond to.
Was this helpful? Yes
Dec 04,2017
Minithumbup
Rachel Erridge
By: 'Steph'
Dec 04,2017
1 people found
this helpful
I had no problems with moving in and sorting everything out, they were helpful and made it a smooth experience...
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Was this helpful? Yes
Dec 04,2017
Minithumbup
Rachel Erridge
Reece Gathern
By: 'Joshua Yorkshire'
Dec 04,2017
0 people found
this helpful
The whole process of moving in for the first time seemed very daunting at the start, considering being a student. However, thanks to the two staff members (Rachel Erridge and Reece Gathern) my mother and I dealt with, and Harringtons in eneral, the process was very smooth and overall a very enjoyable experience. The flat is incredible, and when problems arose which there were few they were rectified very quickly. Overall I'm very happy with Harringtons' service and I would recommend th...
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Comment on agent fees
Considering the size of the flat and the location I'd say the fees are standard and I had no problem with paying the price they set.
Was this helpful? Yes
Dec 04,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Doron'
Dec 04,2017
0 people found
this helpful
I have rented through Harrington for the past three years and have had no issues with the letting agency. They supported our flat in dealing with a particularly troublesome co-tenant and dealt with this issue with discretion and professionalism....
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Comment on agent fees
good
Was this helpful? Yes
Dec 04,2017
Minithumbup
Rachel Erridge
By: 'Jackie M'
Dec 04,2017
0 people found
this helpful
I have been a tenant with Harrington's for a number of years now and I have nothing but praise for their professional, prompt and friendly management service that Rachel and the whole team provide. I would highly recommend Harrington's to prospective landlords and tenants alike and have done so....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 04,2017
Minithumbup
By: 'GG'
Dec 04,2017
0 people found
this helpful
Have been helpful in some occasions however take a while to reply to important emails and can get the information mixed up. Overall however have been easy, helpful and proactive while I've been living here. Agency fees however extremely high....
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Comment on agent fees
Helpful, however over priced.
Was this helpful? Yes
Dec 04,2017
Minithumbup
Rachel Erridge
By: 'Andreea'
Dec 04,2017
0 people found
this helpful
I have been with Harringtons Letting for more than one and a half years and I have to say I am pleased of how everything is going. They are quick in responding and sloving any problem that comes up (had a leak in the bathroom on a friday afternoon and couple of hours later the plumber was in to fix it). Would definitely recommend them!...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 04,2017
Minithumbup
Rachel Erridge
By: 'MFuge'
Dec 04,2017
0 people found
this helpful
Always quick responses to any emails or phone calls, while any issues are dealt with quickly and efficiently for the most part....
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Comment on agent fees
Fees are pretty high compared to previous letting agency experiences, even when simply renewing a contract.
Was this helpful? Yes
Dec 04,2017
Minithumbup
Rachel Erridge
By: 'William Stoney'
Dec 04,2017
0 people found
this helpful
a very good, swift service with no complaints about the manner of the conversation between the occupants of the property and the agency...
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Was this helpful? Yes
Dec 04,2017
Minithumbup
Rachel Erridge
By: 'Sarah'
Dec 04,2017
0 people found
this helpful
Good value, very easy and a pleasure to deal with, always respond quickly to queries or problems - and have always found me excellent tenants!...
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Comment on agent fees
Good value
Was this helpful? Yes
Dec 04,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Frank Robertson'
Dec 04,2017
0 people found
this helpful
I have been dealing with Rachel and Emma for quite a time now and they has always been friendly, efficient and more importantly has always got what ever task has been requested completed. Faultless service....
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Comment on agent fees
I get chased every year by other agencies but they have never come close to matching the fees I am currently paying
Was this helpful? Yes
Dec 04,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Lois'
Dec 04,2017
0 people found
this helpful
Both Emma and Rachel have been really helpful in helping us, as new tenants, to understand the process of renting. They have provided us with clear and detailed instructions on how to deal with certain situations eg getting in contact with our landlord, helping us get new furniture. They were great :)...
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Comment on agent fees
Agent fees are a bit high considering they didnÒ€ℒt turn up to show us the house initially however they have been helpful throughout our period of stay.
Was this helpful? Yes
Dec 04,2017
Minithumbdown
By: 'BHMCHW'
Dec 04,2017
2 people found
this helpful
As a letting agency harringtons fees are pretty outrageous: £350 holding fee paid once to hold the house in January and then AGAIN when one member left the house-between 6 of us that's £4,200!! This is just so extortionate and outrageous, we're students, I know NO ONE who has paid this much as to 'keep the house off the market, for the check-in and for the check-out'. It's actually criminal, TOO MUCH!! I don't know how they slept at night taking that off...
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Comment on agent fees
Awful
Was this helpful? Yes
Dec 04,2017
Minithumbup
Emma Gretton
By: 'Honesty is the best policy.'
Dec 04,2017
0 people found
this helpful
Always willing to go the extra mile, easy to form a trust worthy tennant to agent relationship. Responds quickly and satisfactorially to tennant enquiries/property issues....
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Comment on agent fees
Not good, overpriced.
Was this helpful? Yes
Dec 04,2017
Minithumbup
Rachel Erridge
By: 'Zoe Clifton'
Dec 04,2017
0 people found
this helpful
Harringtons have been looking after my property for many years now. They are very professional, efficient and friendly. They respond quickly to all queries, and liaise brilliantly between landlords and tenants. I can't recommend them highly enough!...
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Comment on agent fees
Fair in my opinion, very competitive in todayÒ€ℒs market.
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Ekrem Ergil'
Dec 03,2017
0 people found
this helpful
The agency has a very prompt service. I have only been a customer of them earlier this year and havent had any problems....
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Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Kayleigh'
Dec 03,2017
0 people found
this helpful
Harrington's is a fantastic letting agency, with a friendly and responsive team! I've been using them for nearly a year now, and can honestly say they've been brilliant. Rachel always responds to emails in a very quick manner, and nothing is ever too much trouble. They certainly make renting a whole lot easier. Thank you!...
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Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'J Mc'
Dec 03,2017
0 people found
this helpful
Rachel is quick to respond and happy to help us out with any problems we have here. Stressful process getting the house but understandable as deadlines were very near....
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Comment on agent fees
Cost of admins fees I feel are extortionate but have none to compare them too.
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Andrew Mead'
Dec 03,2017
0 people found
this helpful
Harringtons have been great, we havent had any problems so far. Everyone always responds quickly to any questions and addresses problems straight away. Rachel, in particular, dealt with communxications between us and the landlord so well and is always happy to help us....
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Comment on agent fees
Good - standard rate of agents fees
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Billy'
Dec 03,2017
0 people found
this helpful
Harringtons letting agents were very helpful in finding and securing a first year student house. Rachel assisted us and was very professional throughout....
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Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Amy Mcm'
Dec 03,2017
0 people found
this helpful
Had a great experience with Harringtons especially with the help of Rachel who was always quick to respond to my emails and was extremely helpful. Will definitely be using Harringtons again next year for my next house hunt!...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Nico S'
Dec 03,2017
0 people found
this helpful
As a student I can say that the help from the members of the team has been amazing. In particular Rachel who has always been very quick to help us with any issues that arose with the house....
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Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'cam'
Dec 03,2017
0 people found
this helpful
agency has dealt with all our enquiries very well. good communication between them and us. seemed to deal with any problems quickly...
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Was this helpful? Yes
Dec 03,2017
Minithumbup
Rachel Erridge
By: 'Connor M'
Dec 03,2017
0 people found
this helpful
Used Harrington's to rent our uni home this year, they were very punctual and concise, and they made it very easy to understand the process. We were in contact with Rachel who was particularly helpful and answered questions promptly and fully....
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • BN1
  • BN2
  • BN3
  • BN42
  • BN43
  • BN10
  • BN9
  • BN14

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
46 4 149 28 0 0 0 0 1 3

Job vacancies

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Agent Fees

Important information about our fees:
Holding/admin fee - Β£240 per person
There will no other fees before moving in. For more information please see our website.
All tenants must be able to provide a UK homeowner guarantor.

Students:
To secure this property we require a holding fee of Β£360 per person. There will be no other fees due.
Each tenant must provide a UK home owner guarantor, failing this we accept Housing Hand. For students paying rent in advance we only accept payments for the full term of the contract.
Last updated at 9:43 AM 21/12/2016 by allAgents

Complaints Procedure

OUR COMPLAINTS PROCEDURE

Stage 1

In most cases we try to resolve your complaint immediately. Where it is possible to resolve your complaint within five working days, we will let you know what we can do by communicating with you by way of email or in writing. If it is not possible to resolve your complaint within five working days we will automatically escalate the complaint to stage 2.

If you are not happy with the way we have dealt with your complaint at Stage 1, you have ten working days to request that we progress the matter to stage 2 of our complaints procedure. You will need to tell us what you are unhappy about and why what we have done has not solved the problem. This request has to be in writing.

Stage 2

Once your complaint has progressed to stage 2, you will receive an acknowledgement within three working days of us receiving the complaint. We may contact you to make sure that we have all the facts so that we can fully investigate the problem.

A team leader will fully investigate your complaint and will reply to you within ten working days. If we are unable to complete this investigation within ten working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 3

Once you have received a reply, if you feel that we have not dealt with your complaint satisfactorily, you need to tell us within ten working days. You will need to tell us why you remain dissatisfied and what further action you would like us to take. We will consider this information and escalate your complaint if appropriate.

A Branch Manager from Harringtons will then review your case. You will receive an acknowledgement within five working days of us receiving your complaint. A full reply will be sent to you within fifteen working days. If we are unable to complete this investigation within the fifteen working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 4 Ҁ“ The Appeal

If you are unhappy with the way your complaint has been dealt with by the Branch Manager, you can ask for the complaint to be referred to Mark Harrington the owner of Harringtons Lettings. You should do this within ten working days of receiving the response from our Branch Manager. You will need to tell him why you remain dissatisfied and what further action you would like him to take. Your complaint will then be referred to Mark Harrington.

When your case is considered, you will be entitled to make all representations in writing to include all facts. You will then receive a final decision within ten working days. If you are still unhappy with the decision made by Mark Harrington then you are entitled to refer the matter to the Property Redress Scheme. Their details can be found at www.theprs.co.uk.

Please note our email is as follows:-

Administration Ҁ“ admin@harringtonslettings.co.uk
Branch Manager Ҁ“ aston@harringtonslettings.co.uk
Last updated at 9:43 AM 21/12/2016 by allAgents

Awards won by Harringtons Lettings

Individual Branch Awards

Hove, BN3 1FA

Rachel Erridge Rachel Erridge
Senior Administrator
100 reviews

About Rachel Rachel is the senior administrative assistant of Harrington's Lettings and deals with the day to day management of all of our properties. She has years of administration experience having previously w View full profile
Emma Gretton Emma Gretton
Lettings Manager
47 reviews

About Emma Emma has been an integral part of Harrington's and has been quickly promoted through the ranks to the manager of the business. Emma is consistently trained by the owner Mark Harrington on a day by day View full profile
Hannah Atkinson Hannah Atkinson
Administration Assistant
9 reviews

About Hannah Hannah has a history of administration and is now becoming an important part of Harrington's team. She previously worked for a Property Management Company and is now supporting the Administration Dep View full profile
Reece Gathern Reece Gathern
Lettings Negotiator
10 reviews

About Reece Reece has recently joined us and is already proving to be a vital member of our team! With previous lettings experience Reece has a wealth of knowledge of the property industry and shows a keen passio View full profile
Kate Plows Kate Plows
Property Manager
6 reviews

About Kate Kate joined the Admin team at Harringtons in 2017 after working in an independent estate agents in Eastbourne as a Property Manager. Before this she worked in retail and customer care for 10 years. Ka View full profile
Carmen  - upload your photo Carmen
1 reviews

About Carmen No description set View full profile

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