• Rachel Erridge
    Rachel Erridge
  • Emma Gretton
    Emma Gretton
  • Hannah Atkinson
    Hannah Atkinson
  • Reece Gathern
    Reece Gathern
  • Kate Plows
    Kate Plows
  • claim your profile
    Mark Harrington
Harringtons are now one of the only agents in Brighton and Hove who only specialise in lettings. We do lettings only because it is what we are good at. Why use any other company who don't specialise in this area! Our only focus is to let your property and provide you and your tenant with a totally transparent, expert and quality service! It is what we are good at and what we have been doing since 1993.

Lettings has been one of the safest and best performing investments as well as combining
Read full description...

109 Western Road
Hove
Brighton and Hove
BN3 1FA
01273 724000

 
Feb 02,2018
Minithumbup
Rachel Erridge
By: 'Ruth Forster'
Feb 02,2018
0 people found
this helpful
I have been renting from Harringtons for a year and a half now and they have always been really helpful and efficient with any problems we have had. They always reply to emails the same day and actually get stuff done!! So much better than the agents we used in the past. The process of viewing and securing the flat was so easy and their fees are pretty reasonable compared to other agents in Brighton and Hove....
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Comment on agent fees
Low for Brighton & Hove
Was this helpful? Yes
Jan 29,2018
Minithumbdown
By: 'Anonymous'
Jan 29,2018
0 people found
this helpful
The viewing for the property was unorganised with the wrong address details and name of current tenants. We were not made aware of the strict time limits in which we would have to complete paperwork until we received it, therefore this involved a lot of back and forth telephone communication and stress. Once all the required details were gathered everything was processed smoothly and the staff members were all lovely....
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Comment on agent fees
Relatively expensive but no much more than expected.
Was this helpful? Yes
Jan 27,2018
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Emily'
Jan 27,2018
0 people found
this helpful
The staff are lovely and the forms they gave us to secure our house were easy and simple to fill out....
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Was this helpful? Yes
Jan 26,2018
Minithumbup
Rachel Erridge
Emma Gretton
By: 'James'
Jan 26,2018
0 people found
this helpful
Securing 19 Riley Road was handled very well and was completed with ease. Transferring the admin fee was done quickly and easily and the detailing of the paperwork was explained in a simple and straightforward way. As of now all of the paperwork for our property has been handed in and we look forward to hear from Harrington for the next steps for our property....
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Comment on agent fees
The fees were reasonable and affordable for how nice their properties are. Inclusive bills for TV licence, wifi etc. was very appreciated.
Was this helpful? Yes
Jan 26,2018
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Danielle'
Jan 26,2018
0 people found
this helpful
The staff at Harringtons are lovely, always up for a little giggle over the phone. The process in securing a property has been super easy, and the staff were on hand at all times to answer any questions! They even asked if we would like to request any adjustment to the property prior to moving in (which no estate agent has ever done before). So happy to have chosen to go with Harringtons for my last year of university, wish I had gone with them before. Can honestly not recommend them enough, and...
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Comment on agent fees
The agent's fees are reasonable in comparison to all other estate agents.
Was this helpful? Yes
Jan 25,2018
Minithumbup
Rachel Erridge
Reece Gathern
By: 'Katrina Lockwood'
Jan 25,2018
1 people found
this helpful
We had a great experience using Harringtons to find our new home. We were under a lot of pressure to find a place quickly due to our previous contract and Harringtons were very understanding and sped the process up for us. I highly recommend them....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 25,2018
Minithumbup
Rachel Erridge
By: 'Camilla'
Jan 25,2018
1 people found
this helpful
Harrington's were so helpful! They always got back to us very quickly and made our move smooth and simple. When we first got to the property the landlord left some furniture here, we rang the agency and they got back to us straight away to let us know it would all be removed the next day, and it was! We are so in love with our new property and are very grateful! Thank you!...
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Comment on agent fees
Ok
Was this helpful? Yes
Jan 23,2018
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Kasey fryer'
Jan 23,2018
1 people found
this helpful
Service was brilliant, understanding and overall outstanding! Very happy with what's happened regarding renting the property very exited to move in this September....
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Comment on agent fees
Agent fees were affordable
Was this helpful? Yes
Jan 23,2018
Minithumbup
Rachel Erridge
Reece Gathern
By: 'Klara'
Jan 23,2018
0 people found
this helpful
Both Reece and Rachel have been very helpful and friendly when dealing with me. They've been knowledgeable, polite and happy to help any way they can. I've had a very positiv, good experience with Harringtons and I'm happy to be a client of theirs....
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Comment on agent fees
Iโ€™ve been pleased with Harrington fees as they are one of the lowest around!
Was this helpful? Yes
Jan 22,2018
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Billy'
Jan 22,2018
0 people found
this helpful
Mostly dealt with Tony who was brilliant, easily the best estate agent I've had correspondence with. The whole situation was relatively straight-forward and I am very happy with the property. Couldn't have been easier to go through details this morning too....
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Comment on agent fees
Don't have much too compare against, not cheap but I assume that's the standard.
Was this helpful? Yes
Jan 22,2018
Minithumbup
Rachel Erridge
Reece Gathern
By: 'Zadie-Grayce'
Jan 22,2018
0 people found
this helpful
Had an amazing experience! I was shown around a few properties by an agent who was not pushy, explained the pros and cons and was happy to answer any questions. I finally decided on a property and they have been nothing but supportive and understanding, especially since this was my first experience of house hunting. Thank you so much!!...
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Comment on agent fees
While the fees had to be in quite quickly and it could possibly be difficult for some, we had no issue with it. Great price for a great service.
Was this helpful? Yes
Jan 22,2018
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Zak Daniels'
Jan 22,2018
0 people found
this helpful
Very helpful for swift decision making, worth the full agency fees and the support available afterwards is beyond what I would usually expect...
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Comment on agent fees
bad
Was this helpful? Yes
Jan 20,2018
Minithumbup
Rachel Erridge
Kate Plows
By: 'Glyk'
Jan 20,2018
0 people found
this helpful
Was very polite and friendly, answered all of our questions fast and was really helpful. Showed up on time which was nice....
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Comment on agent fees
good
Was this helpful? Yes
Dec 13,2017
Minithumbup
Kate Plows
Hannah Atkinson
By: 'Anonymous'
Dec 13,2017
0 people found
this helpful
Kate and Hannah have always been very helpful in responding to my requests and enquiries when dealing with my property portfolio. I can recommend Harringtons Lettings both to prospective Landlords and Tenants. They provide a friendly service....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 09,2017
Minithumbup
By: 'Aaron A. Aaronson'
Dec 09,2017
1 people found
this helpful
Rachel herself and the rest of the staff are professional and polite. However, the same cannot be said for the company, as I've found them to be predatory, misleading, and subversive in their apparent efforts to cause myself and my housemates considerable financial stress. This includes, but is not limited to: over ยฃ300 per person for them to do an inadequate job in writing the correct rent payment amount on the official tenancy agreement TWICE, even after correction. It appears that in or...
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Was this helpful? Yes
By: Emma Gretton
Jan 24, 2018
View all comments (1)
Hi Aaron Thank you for your comments, I am sorry to hear you feel that way. I am not sure what property or tenancy this relates to but it seems that we may not manage the property. If you do wish to discuss in further detail please do not hesitate to contact me. Kind Regards Emma Gretton ...
Dec 08,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Lynette'
Dec 08,2017
0 people found
this helpful
Hi, just like to say dealing with Emma was an absolute pleasure, helpful and a mine of information, will definitely use this company again....
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Comment on agent fees
Comparable with other agents
Was this helpful? Yes
Dec 07,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Student'
Dec 07,2017
0 people found
this helpful
Very helpful with organising deposits etc at the beginning. I was contacting them from Ireland and all staff were very co-operartive. Would definitely recommend to any students looking to sort a house for the academic year....
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Comment on agent fees
good, not too pricey
Was this helpful? Yes
Dec 06,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Carmen'
Dec 06,2017
0 people found
this helpful
Always very quick to reply to emails and extremely helpful contractors who come to the property regularly and assist us with any problems. All round great service....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 06,2017
Minithumbup
Reece Gathern
Rachel Erridge
By: 'Hark'
Dec 06,2017
0 people found
this helpful
My experience with Harringtons was highly professional throughout. They handled all of the paper work and viewings in a professional, timely manner and the communication has been excellent though out. I was shown the room by Reece Gathern who was very likeable, informed and professional at all times. I do not hesitate to recommend Harringtons to anyone, they're amongst the best in Brighton and Hove....
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Comment on agent fees
Reasonable fees for the level of service
Was this helpful? Yes
Dec 05,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'D DAVIES'
Dec 05,2017
0 people found
this helpful
I've been with Harringtons for well over a year and have to say it's been a real pleasure. Efficient , professional and responsive. Rachel has been particularly helpful....
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Was this helpful? Yes
Dec 05,2017
Minithumbup
Hannah Atkinson
Rachel Erridge
By: 'Laurence'
Dec 05,2017
0 people found
this helpful
This staff member was more than kind, friendly and helpful in finding the right flat for us and helped us out in paperwork processes. Furthermore she never failed to act in case there was ever a problem or emergency with the property....
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Was this helpful? Yes
Dec 05,2017
Minithumbdown
Rachel Erridge
Emma Gretton
By: 'Erin'
Dec 05,2017
0 people found
this helpful
All of the dealings we have had with Harringtons have been fine and professional, the flaw is in the inefficient system of having to go through Harringtons everytime we want to contact the landlord about something. This email communication has led to delays and to us not being able to properly discuss the problems with the house with the Landlord. The agency fees are also unreasonably expensive for what appears to be little work on their part at the start....
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Comment on agent fees
Very expensive, not sure what the costs correspond to.
Was this helpful? Yes
Dec 04,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Steph'
Dec 04,2017
1 people found
this helpful
I had no problems with moving in and sorting everything out, they were helpful and made it a smooth experience...
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Was this helpful? Yes
Dec 04,2017
Minithumbup
Rachel Erridge
Reece Gathern
By: 'Joshua Yorkshire'
Dec 04,2017
0 people found
this helpful
The whole process of moving in for the first time seemed very daunting at the start, considering being a student. However, thanks to the two staff members (Rachel Erridge and Reece Gathern) my mother and I dealt with, and Harringtons in eneral, the process was very smooth and overall a very enjoyable experience. The flat is incredible, and when problems arose which there were few they were rectified very quickly. Overall I'm very happy with Harringtons' service and I would recommend th...
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Comment on agent fees
Considering the size of the flat and the location I'd say the fees are standard and I had no problem with paying the price they set.
Was this helpful? Yes
Dec 04,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Doron'
Dec 04,2017
0 people found
this helpful
I have rented through Harrington for the past three years and have had no issues with the letting agency. They supported our flat in dealing with a particularly troublesome co-tenant and dealt with this issue with discretion and professionalism....
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Comment on agent fees
good
Was this helpful? Yes
Dec 04,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Jackie M'
Dec 04,2017
0 people found
this helpful
I have been a tenant with Harrington's for a number of years now and I have nothing but praise for their professional, prompt and friendly management service that Rachel and the whole team provide. I would highly recommend Harrington's to prospective landlords and tenants alike and have done so....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Dec 04,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'GG'
Dec 04,2017
0 people found
this helpful
Have been helpful in some occasions however take a while to reply to important emails and can get the information mixed up. Overall however have been easy, helpful and proactive while I've been living here. Agency fees however extremely high....
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Comment on agent fees
Helpful, however over priced.
Was this helpful? Yes
Dec 04,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Andreea'
Dec 04,2017
0 people found
this helpful
I have been with Harringtons Letting for more than one and a half years and I have to say I am pleased of how everything is going. They are quick in responding and sloving any problem that comes up (had a leak in the bathroom on a friday afternoon and couple of hours later the plumber was in to fix it). Would definitely recommend them!...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 04,2017
Minithumbup
Rachel Erridge
By: 'MFuge'
Dec 04,2017
0 people found
this helpful
Always quick responses to any emails or phone calls, while any issues are dealt with quickly and efficiently for the most part....
read full review
Comment on agent fees
Fees are pretty high compared to previous letting agency experiences, even when simply renewing a contract.
Was this helpful? Yes
Dec 04,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'William Stoney'
Dec 04,2017
0 people found
this helpful
a very good, swift service with no complaints about the manner of the conversation between the occupants of the property and the agency...
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Was this helpful? Yes
Areas covered
  • BN1
  • BN2
  • BN3
  • BN42
  • BN43
  • BN10
  • BN9
  • BN14

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
46 3 161 21 0 0 1 0 2 2

Job vacancies

Please see a list of jobs available

Agent Fees

Important information about our fees:
Administration Fee - ยฃ240 per tenant (due when securing the property)
Deposit - One month`s rent. (due two weeks prior to the moving date)
There will no other fees before moving in unless stated otherwise. All tenants are required to provide a UK homeowner guarantor of which will be on a jointly and severally liable basis in the instance there are multiple tenants.
For any tenants who are not able to provide a guarantor there may be the option to pay the rent in advance for the entire term of the contract however this will be at the landlords' discretion and a three month deposit will also be required.
Last updated at 9:43 AM 21/12/2016 by allAgents

Complaints Procedure

OUR COMPLAINTS PROCEDURE

Stage 1

In most cases we try to resolve your complaint immediately. Where it is possible to resolve your complaint within five working days, we will let you know what we can do by communicating with you by way of email or in writing. If it is not possible to resolve your complaint within five working days we will automatically escalate the complaint to stage 2.

If you are not happy with the way we have dealt with your complaint at Stage 1, you have ten working days to request that we progress the matter to stage 2 of our complaints procedure. You will need to tell us what you are unhappy about and why what we have done has not solved the problem. This request has to be in writing.

Stage 2

Once your complaint has progressed to stage 2, you will receive an acknowledgement within three working days of us receiving the complaint. We may contact you to make sure that we have all the facts so that we can fully investigate the problem.

A team leader will fully investigate your complaint and will reply to you within ten working days. If we are unable to complete this investigation within ten working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 3

Once you have received a reply, if you feel that we have not dealt with your complaint satisfactorily, you need to tell us within ten working days. You will need to tell us why you remain dissatisfied and what further action you would like us to take. We will consider this information and escalate your complaint if appropriate.

A Branch Manager from Harringtons will then review your case. You will receive an acknowledgement within five working days of us receiving your complaint. A full reply will be sent to you within fifteen working days. If we are unable to complete this investigation within the fifteen working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 4 รขย€ย“ The Appeal

If you are unhappy with the way your complaint has been dealt with by the Branch Manager, you can ask for the complaint to be referred to Mark Harrington the owner of Harringtons Lettings. You should do this within ten working days of receiving the response from our Branch Manager. You will need to tell him why you remain dissatisfied and what further action you would like him to take. Your complaint will then be referred to Mark Harrington.

When your case is considered, you will be entitled to make all representations in writing to include all facts. You will then receive a final decision within ten working days. If you are still unhappy with the decision made by Mark Harrington then you are entitled to refer the matter to the Property Redress Scheme. Their details can be found at www.theprs.co.uk.

Please note our email is as follows:-

Administration รขย€ย“ admin@harringtonslettings.co.uk
Last updated at 9:43 AM 21/12/2016 by allAgents

Awards won by Harringtons Lettings

Individual Branch Awards

Hove, BN3 1FA

Rachel Erridge Rachel Erridge
Administration Manager
182 reviews

About Rachel Rachel is the senior administrative assistant of Harrington's Lettings and deals with the day to day management of all of our properties. She has years of administration experience having previously w View full profile
Emma Gretton Emma Gretton
Lettings Manager
151 reviews

About Emma Emma has been an integral part of Harrington's and has been quickly promoted through the ranks to the manager of the business. Emma is consistently trained by the owner Mark Harrington on a day by day View full profile
Hannah Atkinson Hannah Atkinson
Administration Assistant
10 reviews

About Hannah Hannah has a history of administration and is now becoming an important part of Harrington's team. She previously worked for a Property Management Company and is now supporting the Administration Dep View full profile
Reece Gathern Reece Gathern
Lettings Negotiator
13 reviews

About Reece Reece has recently joined us and is already proving to be a vital member of our team! With previous lettings experience Reece has a wealth of knowledge of the property industry and shows a keen passio View full profile
Kate Plows Kate Plows
Property Manager
8 reviews

About Kate Kate joined the Admin team at Harringtons in 2017 after working in an independent estate agents in Eastbourne as a Property Manager. Before this she worked in retail and customer care for 10 years. Ka View full profile
Mark Harrington Mark Harrington
Director
0 reviews

About Mark Mark started the business in 1993 and has dedicated his entire adult life to property. He has put a lot of time and effort into making Harringtons what it is today and particularly specialises in deal View full profile

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