Harper Brooks
3.9/5, 108 reviews
76% recommended
76% sales valuation accuracy
85% sales fee satisfaction
53% lettings valuation accuracy
53% lettings fee satisfaction



Property Features


We offer the most convenient and hassle free way to sell, rent, let or invest in UK property. show more We offer the most convenient and hassle free way to sell, rent, let or invest in UK property.

...left to get your reviews in for the
2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 76% 85% £26,000 £765,000
Lettings 53% 53% £555 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 10 5 5 26 1 44 2 1 8
Areas covered
Address

Ocean House Towers Business Park, Wilmslow Road
Didsbury,Manchester
Cheshire
M20 2YY
0845 652 0086

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Latest Properties

No Properties

“I've just read the number of reviews on Harper Brooks. ......”

Share on :
Jan 17,2018
Minithumbdown
By: 'Victor'
Jan 17,2018
1 people found
this helpful
I've just read the number of reviews on Harper Brooks. I don't think I have found a positive one among them. I'd like to add mine about their appalling service. I own 1 student pod at Falkland House in Liverpool. Like many other comments here: failure ...
read full review
Was this helpful? Yes
By: annon
Sep 24, 2018
View all comments (6)
Hello, I feel this comment is something you all deserve to know, the owners of Harper Brooks are the same directors of a company called Pinnacle who conned many investors out of thousands of pounds a year ago, the same people have dissolved both them companies and also have re created another sales and lettings comapny going by the name of URBAN BRIXS ESTATES and WE BUY ANY HOUSE.. The directors of these companies are in fact called Allan Freeman but goes by the name of Alan Thompson and his ...

“Dear All,I bought a flat in Paramount, Liverpool for 5 ......”

Share on :
Dec 21,2017
Minithumbdown
By: 'Janny'
Dec 21,2017
1 people found
this helpful
Dear All, I bought a flat in Paramount, Liverpool for 5 year guarantee yield payment. It is managed by Harper Brooks. For the first few months, it was fine and I was paid as promised. However, since December 2016, they haven't paid any and always replied and ...
read full review
Comment on agent fees
They don't pay the yield income with different excuse and hardly keep me of any news about unless I asked.
Was this helpful? Yes

“I am an overseas landlady of Grove Hose Manchester and ......”

Share on :
Dec 14,2017
Minithumbdown
By: 'Lily'
Dec 14,2017
3 people found
this helpful
I am an overseas landlady of Grove Hose Manchester and Harper Brook is the property management company. I am told this morning that Grove House is running out of water again and all the communal lights from the 2nd floor areoff. The hotlines are dead (...
read full review
Was this helpful? Yes
By: Nicky
Mar 06, 2018
View all comments (7)
Hi all Grove house owners We need group together to flighting Harper Brooks and Bloom Est Would like to easier communicate with you all. Please drop me an e-mail about your situation and property information: [email protected] Thanks! Cheers! Nicky ...

“Absolutely rubbish company! I am the owner of a one-bedroom ......”

Share on :
Dec 13,2017
Minithumbdown
By: 'Kate'
Dec 13,2017
3 people found
this helpful
Absolutely rubbish company! I am the owner of a one-bedroom apartment in Grove House, if you are also an owner of Grove House, please contact me at [email protected]. They are unbearable! I can never reach them, they don't pick up their phone calls ...
read full review
Was this helpful? Yes
By: Rachel Posner
Oct 13, 2020
View all comments (1)
This is a lie ...

“HarperBrooks managed my apartment (Grove House, 35 Skerton Road, MANCHESTER, M16 0......”

Share on :
Dec 08,2017
Minithumbdown
By: 'Steven'
Dec 08,2017
2 people found
this helpful
HarperBrooks managed my apartment (Grove House, 35 Skerton Road, MANCHESTER, M16 0TU). The letting contract indicated HarperBrooks transfer rental income very quarter. However, Harper Brooks didn't give me money since Apr 2017. it is already 9 months !!! Also no answers to my email....
read full review
Was this helpful? Yes
By: Celeste
Dec 28, 2017
View all comments (5)
Hi JJ, same case here. may you e-mail me and discuss the next step: [email protected] ...

“Where to begin, if I could give zero stars I ......”

Share on :
Nov 24,2017
Minithumbup
By: 'Anon'
Nov 24,2017
0 people found
this helpful
Where to begin, if I could give zero stars I would. After a delay of about two months waiting to move into a rented property (which included a rather angry email from one of their agents when I discovered the property I had reserved was ...
read full review
Comment on agent fees
Higher than the average, hopefully the new legislation next year will abolish what on first glance appears to be nothing more than a money making scam from greedy letting agents who no longer can easily withhold tenants security deposits.
Was this helpful? Yes

“Hi there!I remember when I moved in there was ......”

Share on :
Nov 15,2017
Minithumbdown
By: 'Money'
Nov 15,2017
1 people found
this helpful
Hi there! I remember when I moved in there was no heating also the power shower was broken.I fixed the bathroom door because there was none. So basically they rented out a property which was unoccupiable for over a week,but the worst is ...
read full review
Comment on agent fees
I paid 250 Pounds for lot of headache in exchange.
Was this helpful? Yes

“When I received the apartment I have to pay someone ......”

Share on :
Nov 14,2017
Minithumbdown
By: 'HARPER'
Nov 14,2017
0 people found
this helpful
When I received the apartment I have to pay someone to clean all the house and I sent the email below with many images about the poor condition of the walls and the situation of the house!!! They replied me to DONT WORRY ABOUT THAT!! ...
read full review
Was this helpful? Yes

“We were only given two weeks notice that the property ......”

Share on :
Sep 12,2017
Minithumbdown
By: 'Anon'
Sep 12,2017
0 people found
this helpful
We were only given two weeks notice that the property wouldn't be ready on the expected move date but we managed to extend our current flat slightly. However the move date has been extended again, this time with a week and a half notice, leaving ...
read full review
Comment on agent fees
The fees on their website are a lie. It says £200 on their website but we were charged a £400 letting fee as this was a "special building". I assume they have many "special" buildings and the website fees are just to lure you in.
Was this helpful? Yes
By: Kate
Oct 04, 2017
View all comments (1)
I am the owner of Grove House. Harper Brooks did a very poor job of managing it for me. It took them two months to reply an email and they don't pick up their phones. And they wanted to cancel the agreement. I was so annoyed and then I wanted to manage the property myself. Ha, they behaved that they own my property, it took me three months in total to gain control back my own property. Whether you are tenants or landlords, avoid this company!!!! ...

“Harper Brooks were extremely average estate agents up until recently. ......”

Share on :
Aug 17,2017
Minithumbdown
By: 'Anonymous'
Aug 17,2017
8 people found
this helpful
Harper Brooks were extremely average estate agents up until recently. I can now confirm they are the worst estate agents I have ever had the displeasure of dealing with. After withholding rent payment to our landlord, (who complained on multiple occasions only to receive hostile ...
read full review
Comment on agent fees
Terrible.
Was this helpful? Yes

“Harper Brooks have been witholding rent payments now for over ......”

Share on :
Aug 04,2017
Minithumbdown
By: 'Phil'
Aug 04,2017
6 people found
this helpful
Harper Brooks have been witholding rent payments now for over six months on two units of accommodation. They are not answering the phone or emails. I beleive that I have been deliberatly mislead in that they said no rental income has been produced. The units ...
read full review
Comment on agent fees
Total rip off!
Was this helpful? Yes
By: 'Revo'
Aug 31, 2017
View all comments (1)
Thanks for this observation Phil as it matches my experience with Harper Brooks exactly. They stopped payments of my student 'pod' and are not answering the phone or emails. Instead - (please let me know if they are doing the same to you), they are insisting that I sign a new contract that offers only half the yield they guaranteed me at the start! How can they do this? H.Brooks blame a third party for 'letting them down'. Who can we take legal action against? ...

“They are useless; They received the rent from Niche-Homes for ......”

Share on :
Jul 12,2017
Minithumbdown
By: 'Hanif'
Jul 12,2017
8 people found
this helpful
They are useless; They received the rent from Niche-Homes for our properties in Hyde Park Leeds but not paying us for 5 months now; i spoke to Property Ombudsman and they requested to submit all emails to them which I will do soon; I recommend others ...
read full review
Comment on agent fees
all bad, nothing good,
Was this helpful? Yes
By: DC
Jan 10, 2018
View all comments (3)
Hi Harper Brooks, Selina was right and your company never replied to phone calls and e-mails. I have at least e-mailed you times but no replied and no one ever pick up phone call as well ...

“I am owner of Grove House. The first yield payments ......”

Share on :
Jul 06,2017
Minithumbdown
By: '108'
Jul 06,2017
6 people found
this helpful
I am owner of Grove House. The first yield payments were one month late. Also I want to get the keys back after the current tenants move out. I have been sending emails to them for 10 days and nobody reply me! Customer service is rubbish....
read full review
Was this helpful? Yes
By: Sunita Gulati
Sep 12, 2017
View all comments (3)
I am the owner of two bedroom flat in grove house and in the same situation. No response since June 2017. My understanding is that the rental contract is binding. There may be a merit in taking a collective action. ...

“Clearly there are many of us in the same situation ......”

Share on :
Jul 03,2017
Minithumbdown
By: 'A28'
Jul 03,2017
5 people found
this helpful
Clearly there are many of us in the same situation regarding payment for Kentish House! I have just read through our management agreement which is a contract between us and HB, not the developer. It said if they are late, they should be paying us ...
read full review
Was this helpful? Yes
By: Jan
Jul 08, 2017
View all comments (2)
I also have had the same issue as you. Would like to be part of an action group to reclaim lost money. ...

“I have a student unit in Kentish court Canterbury , I ......”

Share on :
Jun 29,2017
Minithumbdown
By: 'Memo'
Jun 29,2017
7 people found
this helpful
I have a student unit in Kentish court Canterbury , I must get be payed my yield this quarter but still not and I sent several email to Harper brooks with no clear answare !! I suggest to all units owner to make a group in what's ...
read full review
Was this helpful? Yes
By: chris
Jun 30, 2017
View all comments (3)
I am also a Kentish House investor and am concerned by the way Harper Brooks are dealing with the recent non-payment of rent. No real reason given and pleading constant delays. Very worrying. ...

“have student pods in Kentish House, cannot get through to ......”

Share on :
Jun 28,2017
Minithumbdown
By: 'Norman'
Jun 28,2017
4 people found
this helpful
have student pods in Kentish House, cannot get through to Harper Brookes on phone, have received automated reply that they will contact me within two weeks but do not believe this.Feel that something drastic has gone wrong....
read full review
Was this helpful? Yes

“I also have student pods at Canterbury . Like Tacchan14 our ......”

Share on :
Jun 27,2017
Minithumbdown
By: 'Peter'
Jun 27,2017
3 people found
this helpful
I also have student pods at Canterbury . Like Tacchan14 our payments have been slow and as at 26th June 17 have become non existent . No response from agent . Starting to get worried . Clearly something wrong . Harper Brooks have gone very silent ....
read full review
Comment on agent fees
good
Was this helpful? Yes

“I'm an owner of Tallis Court, Canterbury. Although I have ......”

Share on :
Jun 24,2017
Minithumbup
By: 'Tacchan14'
Jun 24,2017
7 people found
this helpful
I'm an owner of Tallis Court, Canterbury. Although I have been paid twice this year, the payments start the slip behind schedule. The estate agent has no response. I have created a blog. Search Canterbury Student Village online to liaise with me. You can also ...
read full review
Comment on agent fees
Fee unknown. No comments.
Was this helpful? Yes

“This is the worst management company I've ever worked with. ......”

Share on :
Jun 23,2017
Minithumbdown
By: 'JJ'
Jun 23,2017
9 people found
this helpful
This is the worst management company I've ever worked with. They have a clear contractual obligation to pay assured rental, but are not paying, are keeping all of the rent paid by my tenants to cover their operating costs, and are blaming the developer (even ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
By: Alice
Jul 02, 2017
View all comments (1)
Hi JJ, I also am in the same situation with Kentish House student rooms. Clearly there are many of us. I too would like to join your group and Patrick also suggested we contact him. Im not familiar with this website. How do I contact you directly? or how can we make it easier for all of us to form a group? Thanks. ...

“I have a unit in Leeds 20/20 Skinner Lane Payment was ......”

Share on :
Jun 05,2017
Minithumbdown
By: 'KARY'
Jun 05,2017
12 people found
this helpful
I have a unit in Leeds 20/20 Skinner Lane Payment was due 14th April and still no payment has been made. The delayed payment is due to an audit issue. I am unable to get any answers from their accounts department I have now got my ...
read full review
Was this helpful? Yes
By: Farheen
Feb 14, 2018
View all comments (6)
Dear Kary Please I would be interested to know what action you have taken. I have not recieved any rent since May 2017. Very difficult to contact them and they have now changed name to Bloom Buildings management and emailed asking for ground rent, with no contact number. ...

“I completed my first house purchase last week. Everything went ......”

Share on :
May 17,2017
Minithumbup
By: 'Stephanie'
May 17,2017
0 people found
this helpful
I completed my first house purchase last week. Everything went smoothly, it took approximately 6 weeks to complete. Rebekah was brilliant all the way though. She was a great support and guided me through the whole process. She's an excellent communicator, regularly providing updates, chasing the ...
read full review
Was this helpful? Yes

“Dedicated individual, didn't hesitate to collect information from either solicitors ......”

Share on :
Apr 25,2017
Minithumbup
By: 'Elso'
Apr 25,2017
0 people found
this helpful
Dedicated individual, didn't hesitate to collect information from either solicitors and vendors. I am very satisfied with the swift process of buying my house....
read full review
Was this helpful? Yes

“I completed my purchase for my property last month, it ......”

Share on :
Apr 25,2017
Minithumbup
By: 'Claire-Louise'
Apr 25,2017
0 people found
this helpful
I completed my purchase for my property last month, it wasn't completely smooth...there was a lot of back and fourth with solicitors. Delays, miscommunication... Really stressful! However throughout my property purchase Rebekah really was my rock, always very reassuring when I was about to ...
read full review
Comment on agent fees
Didn't have any
Was this helpful? Yes

“Friday I completed on purchase of property was told to ......”

Share on :
Apr 12,2017
Minithumbdown
By: 'ANN'
Apr 12,2017
1 people found
this helpful
Friday I completed on purchase of property was told to pick up keys from Mick they use in Burnley on Sat 1pm the next day. The solicitor said there appeared to be two keys and that the estate agent had one. Mick cancelled on Sat ...
read full review
Was this helpful? Yes

“In efficient - the art of communication with a client ......”

Share on :
Apr 11,2017
Minithumbdown
By: 'Basildon'
Apr 11,2017
2 people found
this helpful
In efficient - the art of communication with a client is virtually nil with these people - then at the last minute they stitch you up. When you finally get through to them you get no sensible answers Overall i didnt have an enjoyable experience ...
read full review
Comment on agent fees
Barter with them over there fee's otherwise pay through the nose
Was this helpful? Yes
By: The Client Relations Team
Jun 07, 2017
View all comments (1)
Dear Sir / Madam Sorry to hear about your experience so far with Harper Brooks. Harper Brooks pride themselves on the quality of service we provide to our customers. The ratings on this website are a testament to that ideal. In order for us to investigate your comments we would appreciate you making contact with us either on 01625 464 800 or [email protected]. The Client Relations Team ...

“I have a guaranteed yield agreement in place with Harper ......”

Share on :
Feb 20,2017
Minithumbup
By: 'frustrated'
Feb 20,2017
12 people found
this helpful
I have a guaranteed yield agreement in place with Harper Brooks for a unit I own in Leeds. Not only have they changed the quarterly payment dates already, they are now delaying on making payment blaming an internal audit. Would never recommend using this crowd....
read full review
Was this helpful? Yes
By: Vikram
Feb 03, 2018
View all comments (16)
Dear All, Thank you for sharing your experiences and information about Harper Brooks online. I think I have also been a victim of the awful service from the agents. Is there a legal action being planned? Are landlords like me able to join the group? I have not had any response to multiple emails and calls to the company. Please share any further details if you can. Many thanks, Vikram ...

“I found working with Rebekah a pleasure. She was always ......”

Share on :
Feb 09,2017
Minithumbup
By: 'Chris'
Feb 09,2017
0 people found
this helpful
I found working with Rebekah a pleasure. She was always polite and if unable to answer the question rather than provide an answer which may not be 100% correct, she was not afraid to say I need to review that and get back ASAP. If she ...
read full review
Comment on agent fees
I cannot comment on this as we were the buyer not the seller.
Was this helpful? Yes

“Rebekah was absolutely fantastic. Her telephone manner was superb and ......”

Share on :
Dec 23,2016
Minithumbup
By: 'Christine'
Dec 23,2016
0 people found
this helpful
Rebekah was absolutely fantastic. Her telephone manner was superb and she was so friendly and she explained everything in detail and nothing was too much trouble for her. She kept us informed throughout the process of our purchase and was extremely professional. Thanking Rebekah so ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“I have rented around Manchester for over 7 years through many ......”

Share on :
Dec 09,2016
Minithumbup
By: 'Eliot'
Dec 09,2016
0 people found
this helpful
I have rented around Manchester for over 7 years through many different agents. Harper Brooks provided the most complete, slick and positive experience at of all of them. In particular, the service provided by Harry was exceptional. He was quick to address any issues raised and ...
read full review
Was this helpful? Yes

“Very good service. Initially dealt with Tayler and then Rebekah. ......”

Share on :
Dec 01,2016
Minithumbup
By: 'Liz'
Dec 01,2016
0 people found
this helpful
Very good service. Initially dealt with Tayler and then Rebekah. Both very friendly and efficient. No problems. Thank you everyone....
read full review
Comment on agent fees
All good.
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Harper Brooks

Regional Awards won by Harper Brooks

Individual Branch Awards

Manchester, M20



Find the Best Agent to
Sell or Rent Your Home