Harmes Turner Brown
2.3/5, 10 reviews
30% recommended
17% sales valuation accuracy
33% sales fee satisfaction
50% lettings valuation accuracy
33% lettings fee satisfaction
We are a privately owned Estate Agency based in Walton on Thames main High Street, offering residential sales and lettings in Walton on Thames, Hersham, Weybridge and East & West Molesey. show more We are a privately owned Estate Agency based in Walton on Thames main High Street, offering residential sales and lettings in Walton on Thames, Hersham, Weybridge and East & West Molesey.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 17% 33% £0 £0
Lettings 50% 33% £1,275 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 1 6 1 0 0 0 0 1
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Shame I can't give minus five stars. Jeez, wh......”

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Jul 09,2019
Minithumbdown
By: 'Mike Turner'
Jul 09,2019
0 people found
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Shame I can't give minus five stars. Jeez, where to start with how bad they are. The sells team know what they're doing and are very helpful and real pros. The letting team on the other hand. Chirst! Worst agents ever. They only seem to ...
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“Tenant's feedback...”

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Dec 29,2018
Minithumbdown
By: 'Tabbycat'
Dec 29,2018
0 people found
this helpful
Found them to be very unprofessional, unsupportive, uncooperative, with no understanding of the tenant's needs. Quite the worst estate agent I have ever come across, and to be avoided like the plague. Other agents are far superior, and so much more professional....
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Comment on agent fees
Not good value
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“Unprofessional, incompetent and unhelpful !!...”

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Dec 29,2018
Minithumbdown
By: 'Fabio'
Dec 29,2018
0 people found
this helpful
Having used many other estate agents in the past this firm should be avoided like the plague . Quite possible the worst I have ever experienced. Avoid , avoid , avoid !!...
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Comment on agent fees
Overpriced and a con .
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“From an administration perspective HTB were reasonable efficient and helpful. ......”

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Mar 22,2017
Minithumbdown
By: 'Renter'
Mar 22,2017
0 people found
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From an administration perspective HTB were reasonable efficient and helpful. However, we had issues on check out with (what were in my opinion) hugely excessive deductions. Having rented properties a number of times over the years and in each case receiving no deductions I was ...
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Comment on agent fees
Average level of fees
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“Terrible experience with the letting team, arrogant, unacceptable customer service ......”

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Mar 01,2017
Minithumbdown
By: 'Customer'
Mar 01,2017
2 people found
this helpful
Terrible experience with the letting team, arrogant, unacceptable customer service which ignores tenants. A series of customer service training highly recommended, avoid....
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“We used HTB for their property management services. Their local ......”

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Oct 25,2016
Minithumbup
By: 'Weybridge Investor'
Oct 25,2016
1 people found
this helpful
We used HTB for their property management services. Their local knowledge and professional service assured us that we achieved the best income and security from our investment. Nothing was too much and Charlotte was never phased by our constant calling !...
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Comment on agent fees
Good value for an excellent service.
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“A horrible experience with Sherrie Edwards, really stuck up, looked ......”

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Nov 27,2014
Minithumbdown
By: 'Richard'
Nov 27,2014
2 people found
this helpful
A horrible experience with Sherrie Edwards, really stuck up, looked down her nose at my girlfriend as soon as she said something, didn't get back to our emails when she felt there wasn't a sale to be had and on the viewing the tenant did ...
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What agent could do to change your mind?
Employ someone else or have her take some racial awareness, customer service and sales training.
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“Superb service & with a smile!!...”

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Aug 02,2010
Minithumbup
By: 'lodge'
Aug 02,2010
1 people found
this helpful
Superb service & with a smile!!...
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“Sold our house quickly and were a pleasure to deal ......”

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Nov 30,2009
Minithumbup
By: 'angela'
Nov 30,2009
1 people found
this helpful
Sold our house quickly and were a pleasure to deal with, they don't take themselves to seriously like soo many agents - always have time for a chuckle and would use again. ...
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“...”

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May 31,2008
Minithumbdown
By: 'jOOs'
May 31,2008
0 people found
this helpful
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:13 AM 08/12/2016 by Steve Turner

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