Independent estate agency based in Walton on Thames High Street. Our experienced staff have a vast knowledge of the property market in Walton on Thames, Hersham, East & West Molesey & Weybridge. The three working Directors are based in the branch full time and are always happy to meet you personally and discuss all your property needs from residential sales, lettings and property management.
Harmes Turner Brown

45a High Street
Walton On Thames
Surrey
KT12 1DH
01932 222266



Properties for Sale
Properties to Rent

“Tenant's feedback...”

Dec 29,2018
Minithumbdown
By: 'Tabbycat'
Dec 29,2018
0 people found
this helpful
Found them to be very unprofessional, unsupportive, uncooperative, with no understanding of the tenant's needs. Quite the worst estate agent I have ever come across, and to be avoided like the plague. Other agents are far superior, and so much more professional....
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Comment on agent fees
Not good value
Was this helpful? Yes

“Unprofessional, incompetent and unhelpful !!...”

Dec 29,2018
Minithumbdown
By: 'Fabio'
Dec 29,2018
0 people found
this helpful
Having used many other estate agents in the past this firm should be avoided like the plague . Quite possible the worst I have ever experienced. Avoid , avoid , avoid !!...
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Comment on agent fees
Overpriced and a con .
Was this helpful? Yes

“From an administration perspective HTB were reasonable efficient and helpful. ......”

Mar 22,2017
Minithumbdown
By: 'Renter'
Mar 22,2017
0 people found
this helpful
From an administration perspective HTB were reasonable efficient and helpful. However, we had issues on check out with (what were in my opinion) hugely excessive deductions. Having rented properties a number of times over the years and in each case receiving no deductions I was ...
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Comment on agent fees
Average level of fees
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“Terrible experience with the letting team, arrogant, unacceptable customer service ......”

Mar 01,2017
Minithumbdown
By: 'Customer'
Mar 01,2017
2 people found
this helpful
Terrible experience with the letting team, arrogant, unacceptable customer service which ignores tenants. A series of customer service training highly recommended, avoid....
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“We used HTB for their property management services. Their local ......”

Oct 25,2016
Minithumbup
By: 'Weybridge Investor'
Oct 25,2016
1 people found
this helpful
We used HTB for their property management services. Their local knowledge and professional service assured us that we achieved the best income and security from our investment. Nothing was too much and Charlotte was never phased by our constant calling !...
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Comment on agent fees
Good value for an excellent service.
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“A horrible experience with Sherrie Edwards, really stuck up, looked ......”

Nov 27,2014
Minithumbdown
By: 'Richard'
Nov 27,2014
2 people found
this helpful
A horrible experience with Sherrie Edwards, really stuck up, looked down her nose at my girlfriend as soon as she said something, didn't get back to our emails when she felt there wasn't a sale to be had and on the viewing the tenant did ...
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What agent could do to change your mind?
Employ someone else or have her take some racial awareness, customer service and sales training.
Attached Files
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“Superb service & with a smile!!...”

Aug 02,2010
Minithumbup
By: 'lodge'
Aug 02,2010
1 people found
this helpful
Superb service & with a smile!!...
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“Sold our house quickly and were a pleasure to deal ......”

Nov 30,2009
Minithumbup
By: 'angela'
Nov 30,2009
1 people found
this helpful
Sold our house quickly and were a pleasure to deal with, they don't take themselves to seriously like soo many agents - always have time for a chuckle and would use again. ...
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“...”

May 31,2008
Minithumbdown
By: 'jOOs'
May 31,2008
0 people found
this helpful
Was this helpful? Yes
Areas covered
  • KT12
  • kt13
  • kt8

Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 1 5 1 0 0 0 0 1

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 11:13 AM 08/12/2016 by Steve Turner

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