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    irfan shafi
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Jul 10,2016
Minithumbdown
By:
Jul 10,2016
0 people found
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Simply ridiculous! They charge £300 to tenants, but they won't resolve a single question or issue you may have. Unprofessional. And cheaters (same as the landlord we had with them). Signed for a 6 month rolling contract, and after that period the landlord made up it was a 1 year contract, and will keep our deposit back if we'd leave. Having emails from the beginning from Harmens confirming it was a 6 months contract, thi's agency simply disappeared not answering a single email we sent, (5...
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What agent could do to change your mind?
‚£300 RIDICULOUS
Comment on agent fees
‚£300 RIDICULOUS
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By: Mr shafi
Oct 10, 2016
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This property was a let only, and we had no authority or was given any authority to manage the property, as it was the responsibility of the landlord. If the tenants have a problem with the deposit they should contact the landlords deposit protection authority and put a claim in against the landlord. The tenants should by law know who is holding their deposit and if the deposit is not registered then that is a separate offence committed by the landlord. Our fees are not exceptional, £300 fo....
Jun 27,2016
Minithumbdown
By:
Jun 27,2016
0 people found
this helpful
Do not use this agent. My girlfriend and i had arranged to rent a property in the area, holding deposit paid about a month prior to moving in and then came moving day. Even before the final contract signing we had had problems, trying to move the date, minimal contact etc. Once we arrived on move in day nobody seemed to be 100% sure of what they were doing. They were even unsure what paperwork to sign, once our money was paid (over £3000) we were told to just wait for the manager to arr...
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What agent could do to change your mind?
Bad
Comment on agent fees
Bad
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Jul 03,2015
Minithumbdown
By:
Jul 03,2015
0 people found
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Dreadful experience with this company! I had dealt with a pleasant member of staff and provided all of the information they had asked for. Upon moving in to the flat, I called to check that everything was ok as I had not received a contract and was shouted at for about 15 minutes by Irfan who told me that if I was going to make demands and accusations then I should get my stuff and move out as they would be unwilling to work with me. He proceeded to call my new flatmates and shout down the ph...
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May 04,2015
Minithumbup
By:
May 04,2015
0 people found
this helpful
The company is very honest and straight forward. Any time there was any type of problem at my property I would get a call right away about how soon they would fix it, which usually was on the very same day. The fee was very reasonable and the quality of work they do is very good, managing their office and their properties very well. They listen to the landlord very well, and this lead me to move a few of my other properties over to this agency. The guaranteed rent that is given to landlords th...
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Mar 16,2015
Minithumbup
By:
Mar 16,2015
0 people found
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I used these guys to rent out my flat in Brixton. The guy I initially spoke to on the phone was a trainee so he wasnt able to answer all the questions I asked but he put me through to the manager who was... they came over and gave me a valuation which wasnt as high as another agent so i didnt immediately use them. But after a week I had no viewings with the other agent (a large well known estate agent brand). I got a follow up call from Zara at Harmens and told them that I was now happy for them...
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Comment on agent fees
fees are average market rate. the leasing scheme had no fee so that was good too
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Mar 13,2015
Minithumbup
By:
Mar 13,2015
0 people found
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The agent first came over and gave me a great valuation. He then told me what the rates of his branch were which was very reasonable. He gave me a cut price offer to manage the property also and he then started to market my property. Over the next two weeks he gave real priority and importance to my property and he found tenants that I approved of. Over the years Harmens made sure my property was spotless no matter who moved in and when. This is why I would recommend them. They kept me up to dat...
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Comment on agent fees
Agency fee were ‚£0 for landlords.
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Mar 08,2015
Minithumbup
By:
Mar 08,2015
0 people found
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Amazing Service. Very honest and professional people and go out of their way to make the landlord and tenants happy....
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Comment on agent fees
Agents fee\'s were much less than other agents as the do not charge for VAT and also have very low admin fee\'s compared to other agents and private landlords.
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Oct 30,2014
Minithumbdown
By:
Oct 30,2014
0 people found
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I wouldn't bother with then. They lied to me on many occasional sand I sought them out. For example when there was a technical fault they lied about the reasons why but they had not paid the bills. They seem to only communicate with you when it's in their own interest, for example if they need to collect money off of you. Poor management skills. The property was filth, after much struggle there was an effort to do something about it. I wouldn't bother with them and one last thing make s...
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What agent could do to change your mind?
Be honest Be clear about your policies Communicate and acknowledge tenants when they have a problem - don\'t only be eager to contact tenants when it\'s in your own interest Develop management skills
Comment on agent fees
Too expensive for the poor service offered and for the amount of people living in the house.
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Aug 29,2014
Minithumbdown
By:
Aug 29,2014
0 people found
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I had been a tenant for 1 year and I never give any problem, always paid on time. There had been a serious leaking of water in the flat and we called the and email them and for five months they refused to come and fix the leaking so we lived with water coming down in the flat, part of the ceiling removed and when we complained about it THEY EVICTED US! Never ever rent from these bastards!!...
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Comment on agent fees
The flat is ok, spacious and bright but I know that is value is far less than they make me pay! They started renting this flat for 850, when I came the rent was 890 and now that I\'m leaving they raised the price at 950‚£ !!! unbelievable!
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Apr 30,2014
Minithumbdown
By:
Apr 30,2014
0 people found
this helpful
worst company ever dealt with never returned phone calls or replied to emails and there was no emergency contact number if their was a leak or the roof fell in. even when you reported a emergency they would not deal with it the same day...
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Harlesden
101 Tubbs Road, NW10 4QX
(0)
Office 1
1 Atlantic Road, London SW9 8HX
(7)
Stretham
314 Streatham High Road, SW16 6HG
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