The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 125 Reviews
94% Recommended
100% letting valuation accuracy
98% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 98.00% | £550 | £2,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 34 | 3 | 78 | 5 | 0 | 0 | 0 | 0 | 5 | 0 |
Hanover Shine Ltd
13 Northolt Road, Harrow, Middlesex
HA2 0LH
020 8422 3321



£404 pw | £1750 pcm
2 Bedroom Apartment House to Rent - Platinum House, Harrow HA1 2EX

£554 pw | £2400 pcm
2 Bedroom Apartment House to Rent - Roxborough Heights, Harrow HA1 1GN

£370 pw | £1600 pcm
1 Bedroom Apartment House to Rent - Oxhey Lodge, Harrow HA1 2PB

£168 pw | £725 pcm
1 Bedroom House Share House to Rent - Rosslyn Crescent, Harrow HA1 2RZ

By : 'Bianca'
Branch : Harrow, 13 Northolt Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : HA1
I would highly recommend Kim as an agent.She is very helpfull and very quick on getting back to the queries you have. Would highly recommend all the services Hanover Shine has been providing to me over the past 2yrs and looking forward to longer yrs to ... Read Full Review
Good


By : 'Omar'
Branch : Harrow, 13 Northolt Road
Services : Letting (As a Owner)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : HA2
Hanover Shine have been managing our property for a few years now. Robert and Kim in particular have been very thorough and diligent in managing all aspects of the property. I am quite busy with my day job and having this service gives me peace of mind that all aspects of managing my property are ... Read Full Review
Agents fees are fair.
By : 'Keith'
Branch : Harrow, 13 Northolt Road
Services : Letting (As a Tenant)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : HA1
Great customer service is something which we can't expect from everyone and it''s so rare.I would say Hollie has it all,professional,swift action and cheerful.However,I would like to thank the Hanover Shine Harrow Team for going an extra mile to help us to comfortably settled in the new ... Read Full Review
Reasonable
By : Robert Shine (Director)
26 Jun 2017Thank you for taking the time to post a positive review of Hollie. Good customer service is very important to us and we love receiving positive feedback. We hope your tenancy goes well. Please do not ...


By : 'Yatin'
Branch : Harrow, 13 Northolt Road
Services : Letting (As a Owner)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : HA1
Thank you so much for such a smooth transition from the old tenants to the new ones for my flat in Harrow A fantastic job as always. You have looked after my properties in Harrow for over 10 years and I wouldn't go anywhere else. Thank ... Read Full Review
Good
By : Robert Shine (Director)
26 Jun 2017Thank you Yatin so much for taking the time to post a nice review about us. You are one of our very favourite Landlords and it's really nice to know our efforts are appreciated and we promise to keep ...

By : 'Sumita'
Branch : Harrow, 13 Northolt Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : HA2
I have been working with Robert since 2000 when i first purchased a house and then a flat from HS. In 2001 i started the rental process of my flat and have continued to work with HS ever since. Have always had a great service. In particular Robert has been really helpful and considerate when i have ... Read Full Review
Reasonable in the current market.
By : Robert Shine (Director)
26 Jun 2017Thank you for your kind review Sumita. It has been a pleasure working for you for the past 17 years. Please do not hesitate to contact us again if we can ever be of further help, or if you ever need...


By : 'panos'
Branch : Harrow, 13 Northolt Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : HA2
Excellent and very professional service from Rob and the team. They found a tenant very quickly, always keep me in the loop and very responsive. Definitely the best agents i have come across over the last couple of ... Read Full Review

By : 'Nicola'
Branch : Harrow, 13 Northolt Road
Services : Letting (As a Owner)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : HA1
Excellent service from Robert. He found tenants for my new buy to let within days of the property going on the market at the full rent we were asking. He and his team quickly sorted out everything I needed from utilities certificates to furniture so that the letting was hassle free. Very ... Read Full Review
Agent's fees are very reasonable
By : 'SophieH'
Branch : Harrow, 13 Northolt Road
Services : Letting (As a Tenant)
Rent PCM : £780
Would you recommend ? : Yes
Postcode : HA2
Very lovely experience renting our first flat. We were helped first by Hollie and Hayley and really enjoyed our experience, they were very reassuring and helpful to us and Kim and Fiona have been great too since moving in. Would recommend to other potential customers, other estate agents I have ... Read Full Review
Fees were fine, average or even less than others I have experienced before.
By : Hayley
26 Apr 2017Hi Sophie. From all of us at Hanover Shine, thank you so much for your lovely review. We all strive to make sure your experience is enjoyable. We are always here to...
By : 'Camila'
Branch : Harrow, 13 Northolt Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : WD17
We are very impressed by the professionalism, competence and attention given to us from Hayley and the team at Hannover Shine. We rented a flat just about a month ago, and from the viewings till now we are very satisfied and happy with the service provided. I would certainly recommend the agency ... Read Full Review
The initial fees are the same across the industry. The only surprise we had was when we went to sign the contract they have a clause that an admin fee is chargeable to renew the contract. We rent property for the past 7 years and this was the first time an agency required that.
By : Robert Shine (Director)
21 Apr 2017Thank you for the 5 star review. We really appreciate you taking the time to post it. We strive to provide a very high level of service and it is always lovely to receive positive feedback and to...
By : 'Rohan'
Branch : Harrow, 13 Northolt Road
Services : Letting (As a Tenant)
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : HA1
Hollie is excellent at her work, very well behaved and addresses all quires very carefully. She is very helpful as well. highly ... Read Full Review
Good

By : 'Tony'
Branch : Harrow, 13 Northolt Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : HA2
Hanover Shine have acted as our Property Managing Agents in Harrow & Watford. Robert Shine & his team are great to work with, always proactive and give a completely honest appraisal of every situation. We have absolutely no hesitation in highly recommending this very professional ... Read Full Review
Fees are in keeping with other agents that manage properties for us in different areas.

By : 'Anastasiya'
Branch : Harrow, 13 Northolt Road
Services : Letting (Property Management)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : HA2
I have been with Hanover Shine for seven years and they are truly an outstanding agency- friendly, professional, efficient. They will go an extra mile for you. I never use any other agents as they always find tenants quickly, and their management service makes renting out a property easy and stress ... Read Full Review
Good


By : 'Ram'
Branch : Harrow, 13 Northolt Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : HA1
Hanover Shine have wonderfully managed our property since purchase for over 15 years and also helped to sell it this month. It has been a pleasure to deal with all the ... Read Full Review
Good

By : 'Jatin'
Branch : Harrow, 13 Northolt Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : HA1
The service and client care we have received surpassed all our expectations. Hollie and Kim worked really hard to help us secure a stunning flat to rent albeit our position was not as strong as other applicants could have been. They treated us with a really caring and can do attitude and worked ... Read Full Review
Good

By : 'Mary'
Branch : Harrow, 13 Northolt Road
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : HA2
A few days ago We got our new rental flat. It was a great experience. Hollie has provided a brilliant service for us to get the flat as soon as possible. We were very happy with Fiona as well. Both of them are great ... Read Full Review

By : 'Jodie'
Branch : Harrow, 13 Northolt Road
Services : Letting (As a Tenant)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : HA1
I have rented a property through Hanover shine for the last 2 years and from day one have received a fantastic service. I was in desperate need to find somewhere to rent and from my first enquiry received a friendly, warm and efficient service from both Kim and holly. All administration/paperwork ... Read Full Review
Very good agent fees
By : 'A'
Branch : Harrow, 13 Northolt Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : YAO
Hanover Shine...... For several years I have let my property through this agency. They're simply the best! From front of house staff through to the Robert Shine, Director, they're always accessible and available to provide me with professional help and an outstanding service. From time to time I ... Read Full Review
They offer very competitive commission rates.
By : 'vipin'
Branch : Harrow, 13 Northolt Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : HA1
I have rented a property through Hanover shine recently and my overall experience has been great in terms of referencing, fees charged and ... Read Full Review

By : 'Natasha'
Branch : Harrow, 13 Northolt Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : HA1
Hanover shine is excellent!. They provide excellent service and customer care. Hollie particularly was very helpful in showing me around. She arranged prompt property ... Read Full Review
Good


By : 'Nitin'
Branch : Harrow, 13 Northolt Road
Services : Letting (As a Tenant)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : HA1
I have been a tenant at one of the flats managed by Hanover Shine (since Sep 2013 to Jan 2017) and I only have positive comments for them. On every single occasion my concerns have been dealt with professionally and hassle-free. I am now moving out as I have bought my own house, but when I was ... Read Full Review
Very Reasonable
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
If you are not happy with any aspect of our service, you can make a formal complaint in any of the following ways: In writing: The Managing Director Hanover Shine Ltd 13 Northolt Road Harrow Middlesex HA2 0LH By email: complaints@hanovershine.co.uk It will assist our investigation if you could provide us with as much information as possible about your complaint. Examples of information that would be appreciated is as follows: • Property address • The name(s) of the person(s) you have dealt with • Full description of your complaint • Copies of all relevant documents • Your contact information What will happen when we receive your complaint? We will try to resolve your complaint as quickly as possible. If our investigation is taking longer than expected and we are unable to provide you with our final response within 10 working days, we will advise you in writing and then provide you with regular updates until our final response is issued. On receipt of your complaint we will: • Record your complaint on our records • Confirm receipt of your complaint in writing • Correct any mistakes we have made • Notify you of the outcome of our investigation Our Response If we are unable to resolve your complaint within 4 weeks, we will write to you explaining the reason for the delay and let you know when we expect to be able to send you a final response.
Last updated at 6/12/2024, 4:02:07 AM by allAgents