96% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
97% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
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Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Eliza
(226)
Heather
(166)
Debbie
(155)
Aimee
(143)
Aaron
(138)
Leanna
(137)
Lorna
(131)
Amy
(127)
Emma
(106)
Lauren
(105)
Jo
(102)
Alex
(100)
Michelle
(90)
Nicola
(87)
Eve
(85)
Sara
(84)
Sarah
(73)
Sarah
(68)
Olivia
(65)
Mya
(50)
Sam
(48)
Chloe
(43)
George
(42)
Niki
(39)
Rebecca
(38)
Leah
(36)
Sally
(36)
Keilia
(30)
Emma
(27)
Jenna
(25)
Jessica
(25)
Laura
(15)
Vicky
(14)
Oliver
(13)
Rachel
(12)
Tom
(10)
Bonnie
(10)
Gemma
(7)
Sharon
(5)
Natalie
(4)
Nicola
(3)
Kerrie
(3)
Michael
(2)
Lilly
(2)
Olivia
(2)
Kim
(1)
James
(1)
Pam
(1)
Matt
(0)
Mya
(0)
Latest Reviews
View all Reviews 2707Featured Review
a
reviewed by 'Richard Nayler'
Featured Review
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reviewed by 'Mrs G'
15th Apr 2024
reviewed by 'Sam'
15th Apr 2024
reviewed by 'Rubena Ahmed'
15th Apr 2024
reviewed by 'Happy landlady'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 93% | 97% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 135 | 5 | 209 | 10 | 1294 | 50 | 837 | 55 | 99 | 13 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Featured Review
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Feb 03,2023
Feb 03,2023
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Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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May 15,2023
May 15,2023
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Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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Apr 15,2024
Apr 15,2024
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We recently bought a house from Hannells, Emma was friendly and professional. She answered any queries we had and would respond to any emails efficiently. We were dealt with kindly, Emma made the whole process of buying a house smooth and effortless, would highly recommend!...
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Apr 15,2024
Apr 15,2024
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Very pleased with the service received and information given to me...
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Apr 15,2024
Apr 15,2024
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Very quick communication and assisted me with any information i needed....
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Apr 15,2024
Apr 15,2024
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Leanna has been very helpful at arranging my new rental agreement and ensured it was carried out very quickly. Was very pleased with her assistance in this process!...
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Apr 15,2024
Apr 15,2024
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Great service kept us up to date throughout the process...
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Apr 11,2024
Apr 11,2024
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Debbie was very helpful throughout process. She kept us updated and was very informative. She's brilliant! Thank you so much for all your hard work....
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Apr 11,2024
Apr 11,2024
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As a first-time buyer everything regarding this has been a new adventure for me. But thanks to Lorna Nicholas, my experience has been wonderful and very stress-free. So kind and responsive, along with most importantly being so understanding as I am new to all of ...
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Apr 10,2024
Apr 10,2024
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Very helpful team on a quite challenging sale. Got the property sold twice and was persistent throughout....
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Apr 10,2024
Apr 10,2024
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Leanna was very helpful with all questions I had, very quick to reply and very polite, I am very happy with the service hannells provides and very happy to have another year in the home I am renting....
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Apr 09,2024
Apr 09,2024
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Zero complaints really helpful with every question I have 😁...
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Apr 09,2024
Apr 09,2024
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Overall, Hannells at Littleover were helpful and aspects of the service were good. Alex was very proactive. Pam was efficient. Unfortunately, my experience was tainted when I was sent 2 incorrect offer accepted emails - one with the incorrect buyers name and another with the wrong ...
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Apr 06,2024
Apr 06,2024
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Hannells have been very friendly, communicative and efficient and have really helped us with buying our first house.🏡...
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Apr 04,2024
Apr 04,2024
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Heather, Eliza, Jess and Amy and every member of the team at Alvaston are efficient, professional and approachable.
Their communication skills are amazing. They kept me informed about the process from the moment Heather walked into my house until Eliza said she was passing me ...
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Apr 03,2024
Apr 03,2024
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Just a great team of people. They are our buyers agent, but we wish they were in our area, as we’d love to have used them as our selling agent. Very helpful indeed, as we went through the process of bidding on a property....
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Apr 03,2024
Apr 03,2024
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Just a great team of people. They are our buyers agent, but we wish they were in our area, as we’d love to have used them as our selling agent. Very helpful indeed, as we went throug( the process of bidding on a property....
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Apr 02,2024
Apr 02,2024
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Excellent, professional service from the Chaddesden branch. In selling our property. A marvellous team, especially Lorna and Natalie . Would highly recommend...
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Mar 31,2024
Mar 31,2024
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From our initial evaluation meeting with Sam right through to handing over the keys after completion, the Mickleover Sales Team have been brilliant throughout our house sale process.
Always helpful and friendly, offering advice to ensure we marketed our property correctly and attracted the right ...
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Mar 31,2024
Mar 31,2024
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Leanna was really helpful and understanding to our needs and answered all our questions clear and with confidence which helped when renewing our tenancy...
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Mar 28,2024
Mar 28,2024
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Every interaction we've had with the staff at Hannells in Allestree has been very positive. From phone calls regarding viewings, through to making an offer and dealing with all the legal requirements everyone has been friendly, helpful and fast to action. Sarah particularly has been ...
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Mar 27,2024
Mar 27,2024
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Excellent customer service all round from Amy & Mya Thanks...
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Mar 27,2024
Mar 27,2024
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Excellent service from all of the staff in difficult circumstances for me.
All of the charges were explained clearly and they have handled the viewings for me and kept me updated at all times on viewings and progress.
I would highly recommend the team at ...
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Mar 26,2024
Mar 26,2024
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Debbie was very professional and quick to reply to my emails and to keep me updated on the progress of my first house purchase. She passed all my questions to the seller and I quickly received replies. It was a smooth process from start to ...
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Apr 02, 2024
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Hi Alex!
Thank you so much for taking the time to leave such a positive review of your moving experience with Debbie and the rest of our Chellaston team!
Debbie in particular prides herself on keeping her customers fully up to date with the progress of their purchase and keeping things moving as smoothly as possible so she'll be delighted to see this highlighted in your comments - and the fact that you'd happily recommend us to other purchasers means a great deal to us all!
On behalf of ...
Mar 26,2024
Mar 26,2024
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Quick and easy process to renew our tenancy and Leanne Holmes was able to answer any questions we had and did so in a timely manner :)...
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Mar 26,2024
Mar 26,2024
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Leanna has been a great help with assisting me in my tenancy agreement change and has offered a fast response throughout....
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Mar 22,2024
Mar 22,2024
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The whole process, from the valuation appointment, marketing, sale price negotiation through to completion has been first class. The staff are polite and extremely professional and provided regular and timely updates as the sale progressed. The fee package included legal fees and was extremely competitive...
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Mar 25, 2024
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Hi David, Thank you kindly for taking the time to leave such a positive review of your moving experience with myself and the Littleover team. We love to see feedback from our sellers and buyers and reading your lovely comments really made our day. On behalf of the whole team here at Hannells, thank you and we hope that we can be of service to you again in the future. Kind Regards Lauren and the whole of team Littleover. ...
Mar 21,2024
Mar 21,2024
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As a corporate vendor, we use a lot of estate agents nationwide, Hannells, Chellaston Branch is one we would definitely place repeat business. It is always a pleasure to work with an estate agent which sets themselves apart from the others with their professionalism....
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Mar 25, 2024
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Hi Laura!
Thank you SO much for taking the time to leave such a positive review of your moving experience with Debbie and the rest of our Chellaston team.
We like to think that we're genuinely the very best at what we do - but to hear from experienced clients such as yourself that you also feel we set ourselves apart from the competition means an awful lot - and seeing this feedback will make a real difference to the team!
On behalf of everyone here at Hannells, "Thank you!" for your r ...
Mar 21,2024
Mar 21,2024
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So far so good, The girls at Hannells arranged Plenty of Viewings and within two weeks we have had an offer which we have accepted. Hopefully the rest of the process will run as quick and smooth as this....
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Mar 21,2024
Mar 21,2024
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Only just started the house buying process however Hannels have been great so far, the staff are very helpful and are always available to answer any questions, process is moving quickly....
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Mar 20,2024
Mar 20,2024
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A very professional and friendly team (Heather, Jess and Eliza) who got the property to market quickly and secured an agreed sale within an incredibly short time, keeping us informed every step of the way. Wouldn't hesitate recommending Hannells and particularly the Alvaston team to ...
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Mar 25, 2024
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Hi Ian!
What fantastic feedback - thank you for taking the time to leave such a positive review of your moving experience with Heather, Eliza, Jess and the rest of the Alvaston team.
All of the above really do pride themselves on their professionalism and communication, which we feel are two key ingredients, so to see that you've picked up on this and mentioned it in your comments will mean a lot - not to mention that you wouldn't hesitate to recommend them to other sellers, well that's th ...
Mar 20,2024
Mar 20,2024
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The service received from the Alvaston branch has been excellent. From the first visit to value the house to the support in deciding which offer to accept. I have even been into the agents shop and all the staff are welcoming, knowledgeable and friendly. Thank ...
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Mar 25, 2024
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Hi there!
That's a brilliant review, thank you so much for taking the time to leave such positive comments about your moving experience with Eliza, Heather and the rest of the Alvaston team.
The ladies there really do pride themselves on their knowledge (they've been doing this for a long time now!) and just being friendly, which is often commented on by other customers - so to see that you've mentioned this in your own comments will really make their day!
On behalf of the whole team he ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 3:14 PM 24/09/2018 by allAgents
Awards won by Hannells
Regional Awards won by Hannells
Individual Branch Awards
Derby, DE73
-
2023
Best Letting Agent in Derby
-
2023
Best Letting Agent in DE73
-
2022
Best Letting Agent in DE73
-
2022
Best Letting Agent in Derby
-
2021
Best Letting Agent in DE73
-
2023
Best Estate Agent in DE73
-
2022
Best Letting Agent in Midlands
-
2022
Best Estate Agent in DE73
-
2021
Best Letting Agent in Derby
-
2023
Best Letting Agent in Midlands
