Hannells
4.9/5, 2688 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
97% lettings fee satisfaction



Property Features

Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Hannells | Derby's Top Rated & Best Selling Estate Agent

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 93% 97% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
134 5 206 10 1288 49 832 54 98 13
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Images & Videos

“Every interaction we've had with the staff at......”

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Mar 28,2024
Minithumbup
Sarah Gascoigne
By: 'Elvee'
Mar 28,2024
0 people found
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Every interaction we've had with the staff at Hannells in Allestree has been very positive. From phone calls regarding viewings, through to making an offer and dealing with all the legal requirements everyone has been friendly, helpful and fast to action. Sarah particularly has been ...
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“Excellent customer service all round from Amy......”

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Mar 27,2024
Minithumbup
Aimee Thornton
Mya
By: 'Helen'
Mar 27,2024
0 people found
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Excellent customer service all round from Amy & Mya Thanks...
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“Excellent service from all of the staff in di......”

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Mar 27,2024
Minithumbup
Jo Riggott
By: 'Julie'
Mar 27,2024
0 people found
this helpful
Excellent service from all of the staff in difficult circumstances for me. All of the charges were explained clearly and they have handled the viewings for me and kept me updated at all times on viewings and progress. I would highly recommend the team at ...
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“Great experience throughout...”

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Mar 26,2024
Minithumbup
Debbie
By: 'Alex'
Mar 26,2024
0 people found
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Debbie was very professional and quick to reply to my emails and to keep me updated on the progress of my first house purchase. She passed all my questions to the seller and I quickly received replies. It was a smooth process from start to ...
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“Tenancy renewal...”

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Mar 26,2024
Minithumbup
Leanna Holmes
By: 'Vicky'
Mar 26,2024
0 people found
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Quick and easy process to renew our tenancy and Leanne Holmes was able to answer any questions we had and did so in a timely manner :)...
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“Leanna has been a great help with assisting m......”

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Mar 26,2024
Minithumbup
Leanna Holmes
By: 'Grace'
Mar 26,2024
0 people found
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Leanna has been a great help with assisting me in my tenancy agreement change and has offered a fast response throughout....
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“Sale of Our House...”

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Mar 22,2024
Minithumbup
Oliver
Alex Simpson
By: 'David'
Mar 22,2024
0 people found
this helpful
The whole process, from the valuation appointment, marketing, sale price negotiation through to completion has been first class. The staff are polite and extremely professional and provided regular and timely updates as the sale progressed. The fee package included legal fees and was extremely competitive...
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By: lauren taylor
Mar 25, 2024
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Hi David, Thank you kindly for taking the time to leave such a positive review of your moving experience with myself and the Littleover team. We love to see feedback from our sellers and buyers and reading your lovely comments really made our day. On behalf of the whole team here at Hannells, thank you and we hope that we can be of service to you again in the future. Kind Regards Lauren and the whole of team Littleover. ...

“As a corporate vendor, we use a lot of estate......”

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Mar 21,2024
Minithumbup
Debbie
By: 'Laura'
Mar 21,2024
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As a corporate vendor, we use a lot of estate agents nationwide, Hannells, Chellaston Branch is one we would definitely place repeat business. It is always a pleasure to work with an estate agent which sets themselves apart from the others with their professionalism....
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By: Benjamin Brain
Mar 25, 2024
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Hi Laura! Thank you SO much for taking the time to leave such a positive review of your moving experience with Debbie and the rest of our Chellaston team. We like to think that we're genuinely the very best at what we do - but to hear from experienced clients such as yourself that you also feel we set ourselves apart from the competition means an awful lot - and seeing this feedback will make a real difference to the team! On behalf of everyone here at Hannells, "Thank you!" for your r ...

“Professional, speedy work...”

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Mar 21,2024
Minithumbup
Sarah Gascoigne
By: 'Miss'
Mar 21,2024
0 people found
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So far so good, The girls at Hannells arranged Plenty of Viewings and within two weeks we have had an offer which we have accepted. Hopefully the rest of the process will run as quick and smooth as this....
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“Brilliant Estate Agents!...”

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Mar 21,2024
Minithumbup
Aimee Thornton
Leah Stares
By: 'Millie White'
Mar 21,2024
0 people found
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Only just started the house buying process however Hannels have been great so far, the staff are very helpful and are always available to answer any questions, process is moving quickly....
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“A very professional and friendly team....”

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Mar 20,2024
Minithumbup
Heather James
Eliza Tudgay
By: 'Ian'
Mar 20,2024
0 people found
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A very professional and friendly team (Heather, Jess and Eliza) who got the property to market quickly and secured an agreed sale within an incredibly short time, keeping us informed every step of the way. Wouldn't hesitate recommending Hannells and particularly the Alvaston team to ...
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By: Benjamin Brain
Mar 25, 2024
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Hi Ian! What fantastic feedback - thank you for taking the time to leave such a positive review of your moving experience with Heather, Eliza, Jess and the rest of the Alvaston team. All of the above really do pride themselves on their professionalism and communication, which we feel are two key ingredients, so to see that you've picked up on this and mentioned it in your comments will mean a lot - not to mention that you wouldn't hesitate to recommend them to other sellers, well that's th ...

“The service received from the Alvaston branch......”

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Mar 20,2024
Minithumbup
Eliza Tudgay
Heather James
By: 'Mrs'
Mar 20,2024
1 people found
this helpful
The service received from the Alvaston branch has been excellent. From the first visit to value the house to the support in deciding which offer to accept. I have even been into the agents shop and all the staff are welcoming, knowledgeable and friendly. Thank ...
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By: Benjamin Brain
Mar 25, 2024
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Hi there! That's a brilliant review, thank you so much for taking the time to leave such positive comments about your moving experience with Eliza, Heather and the rest of the Alvaston team. The ladies there really do pride themselves on their knowledge (they've been doing this for a long time now!) and just being friendly, which is often commented on by other customers - so to see that you've mentioned this in your own comments will really make their day! On behalf of the whole team he ...

“Fantastic experience with Hannells from word ......”

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Mar 19,2024
Minithumbup
Aimee Thornton
Richard Brown
By: 'Karla-Marie Syson'
Mar 19,2024
0 people found
this helpful
Fantastic experience with Hannells from word go. They were quick for me to view the property, Richard had a very friendly approach and answered the questioned I asked. Aimee was quick at responding to all my emails and excellent at communicating on the phone. I ...
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“Hannels...”

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Mar 19,2024
Minithumbup
Eliza Tudgay
By: 'Jeho'
Mar 19,2024
0 people found
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I was really satisfied with the service I received. The staff were extremely supportive throughout the whole process and made sure to answer all of my questions promptly. Eliza, in particular, was amazing - she is clearly experienced and skilled at what she does. I ...
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By: Benjamin Brain
Mar 25, 2024
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Hi Jeho! It's very kind of you to take the time to leave such a positive review of your moving experience with Eliza and the rest of the Alvaston team. The whole team there are extremely focused on delivering great results for their clients so to see you mention how supportive they are and that you were really satisfied with the service they provided will really make their day - and Eliza in particular! You're right, she's been helping our Alvaston buyers and sellers start exciting new ...

“Extremely helpful and friendly and totally pr......”

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Mar 18,2024
Minithumbup
Sarah Gascoigne
Bonnie
By: 'Sue palmer'
Mar 18,2024
0 people found
this helpful
Extremely helpful and friendly and totally professional, keeping me informed of the progress as it happens....
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“Lorna has been very helpful, she always has e......”

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Mar 18,2024
Minithumbup
Lorna
By: 'Luisa'
Mar 18,2024
0 people found
this helpful
Lorna has been very helpful, she always has excellent communication and regularly checks in with me. Great service thank you...
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“Olivia at Hannells was brilliant with our mov......”

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Mar 18,2024
Minithumbdown
Olivia
By: 'Ellamay Hagues'
Mar 18,2024
0 people found
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Olivia at Hannells was brilliant with our move this week. She kept us updated every step of the way and made us feel at ease with what is a very stressful time....
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“Miss...”

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Mar 18,2024
Minithumbup
Sharon
By: 'Hana'
Mar 18,2024
0 people found
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Sharon is so friendly and pleasant. She is informative and helpful...
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By: Benjamin Brain
Mar 19, 2024
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Hi Hana! Thank you so much for taking the time to leave such a positive review of your moving experience with Sharon, and the rest of the Alvaston team! It's feedback like this that makes all the difference and Sharon will be delighted when she sees your comments about how pleasant and helpful she has been! On behalf of the whole team here at Hannells, thank you for your custom and we hope that we can be of service to you again in the future! All the best, Benjamin Brain Area Direct ...

“Great service...”

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Mar 18,2024
Minithumbdown
Richard Brown
Aimee Thornton
By: 'Mark'
Mar 18,2024
0 people found
this helpful
Afternoon Hannells , Where do I start . Aimee Thornton is a credit to the company ,alway polite and very helpful , and most of all she’s been patient with me as I’m not the best with forms . I would like to thank you all for ...
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“Amazing experience with hanelles. Especially ......”

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Mar 16,2024
Minithumbup
Leanna Holmes
By: 'John'
Mar 16,2024
0 people found
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Amazing experience with hanelles. Especially Leanna Holmes who has been very responsive and kind to us. She gave all the details and all that we need on the property that we rent....
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“Fantastic service from Jessica Betts! She was......”

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Mar 15,2024
Minithumbup
Jessica
By: 'DE22'
Mar 15,2024
0 people found
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Fantastic service from Jessica Betts! She was helpful and fast to secure my property! Will definitely use Hannells in the future!...
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By: Benjamin Brain
Mar 18, 2024
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Hi there! Thank you for taking the time to share such positive feedback about your moving experience with Jess and the rest of the Alvaston team! Jess will be delighted when she sees your comments as she prides herself on being helpful and getting great results for her customers. On behalf of the whole team here at Hannells, thank you for your custom and we hope that we can be of service to you again in the future when you're ready for your next move! All the best, Benjamin Brain A ...

“Number 1 Estate Agents in Derby!...”

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Mar 15,2024
Minithumbup
Keilia
Mya
By: 'Luke Frost'
Mar 15,2024
0 people found
this helpful
From the moment we contacted the team Keilla Parker was immediately in touch and came round to value both mine and my partners houses. She was absolutely amazing and very knowledgeable and approachable she talked me through the whole process without processing me if that ...
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“Referencing came fast. Re assured me that i a......”

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Mar 13,2024
Minithumbup
Leanna Holmes
By: 'Claudine'
Mar 13,2024
0 people found
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Referencing came fast. Re assured me that i am going to have the property ....
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“Very happy so far, I've found the team very h......”

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Mar 13,2024
Minithumbup
By: 'Aaron Wagg'
Mar 13,2024
0 people found
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Very happy so far, I've found the team very helpful. If everything continues in such fashion i will be delighted....
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By: lauren taylor
Mar 14, 2024
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Hi Aaron, Thank you for taking the time to write about your experience with Hannells Littleover. Was so lovely to read your lovely feedback. We will now look forward to taking you through to completing on your lovely new home. Kind Regards Lauren and the whole team here at Littleover, ...

“Great experience...”

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Mar 12,2024
Minithumbup
Aimee Thornton
By: 'Livia'
Mar 12,2024
0 people found
this helpful
Great experience with Hannells. Aimee was really supportive and as first time buyers talked us through the process thoroughly and offered her support if we had any queries or questions. Aimee was a really helpful go to between ourselves and the vendor to help us ...
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“Very helpful, great service from Leanna when ......”

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Mar 12,2024
Minithumbup
Leanna Holmes
By: 'Chrissie'
Mar 12,2024
0 people found
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Very helpful, great service from Leanna when finding our next rental property. Very happy with our whole experience with Leanna and the team!...
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“I have to say Leanna Holmes was very professi......”

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Mar 12,2024
Minithumbdown
Leanna Holmes
By: 'Omar'
Mar 12,2024
0 people found
this helpful
I have to say Leanna Holmes was very professional and took a lot of time and care in her approach towards me securing the property that I wanted and everything went smoothly all thanks to her...
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“Great customer service by all at the chellast......”

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Mar 12,2024
Minithumbup
Niki Younger
Aaron Curd
By: 'Donna Kelly'
Mar 12,2024
0 people found
this helpful
Great customer service by all at the chellaston branch selling my house with hannels has been no stress as they have been so helpful and so friendly. Selling your house can be a very stressful process but having the right team of people makes it ...
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By: Benjamin Brain
Mar 13, 2024
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Hi Donna! Thank you so much for taking the time to leave such a positive review of your moving experience with Niki, Aaron and the rest of the Chellaston team! They really do pride themselves on their customer service, whilst also being helpful and friendly at the same time so to see that you've mentioned this in your comments will really make their day! On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we hope that we can be of service to ...

“Lilly helps us a lot to find our dream house...”

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Mar 10,2024
Minithumbup
Lilly
By: 'Rajwinder Kaur'
Mar 10,2024
0 people found
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Lilly helps us a lot to find our dream house...
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By: Benjamin Brain
Mar 11, 2024
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Hi Rajwinder! Thank you so much for taking the time to leave a 5-star review of your moving experience with Lilly from our Littleover branch. On behalf of the whole team here at Hannells, thank you for your custom and we wish you the best of luck in finding your next dream home! All the best, Benjamin Brain Area Director Hannells - A Moving Experience... ...

“Lorna is friendly, helpful, quick to act and ......”

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Mar 06,2024
Minithumbup
Lorna
By: 'Mark'
Mar 06,2024
0 people found
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Lorna is friendly, helpful, quick to act and very knowledgeable about the housing market. We've bought several properties through Lorna over the last decade. She is a pleasure to deal with and highly recommended....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 3:14 PM 24/09/2018 by allAgents

Awards won by Hannells

Regional Awards won by Hannells

Individual Branch Awards

Derby, DE73

Derby, DE21

Derby, DE22

Derby, DE23

Derby, DE24

Derby, DE3

Derby, DE73



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Hannells