Hannells

4.76/5 rating 129 reviews
  • 80% valuation accuracy
  • 96% recommend
  • 98% fee satisfaction
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    Barbara
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    lauren taylor
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    michelle
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    Emma
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    Michelle Tinson
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    Sarah Gascoigne
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    Nicola Gill
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    Leah and all the staff
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    Amy Boole
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    Matt Cafrey
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    Jenna Dolman
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    Samantha prime
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    Nicola Manning
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    Nic Younger
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    Amanda Aldenat
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    Martin
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    Gail
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    Eliza Tudgay
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    Michael
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    Tom Dukes
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    Tom Dukes
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    Angie
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    Jo Riggott
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    Patrick
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    Heather Furber
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Hannells

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Properties for Sale
Properties to Rent

“ Brilliant customer service... ”

May 19,2018
Minithumbup
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Aimee Thornton
By: 'Danielle'
May 19,2018
0 people found
this helpful
Our experience with estate agents I have found Hannells is the best I've dealt with to date. Especially Aimee Thornton who Was extremely helpful throughout the purchase. I found she responded as soon as she could and gave us regular updates as soon as ...
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“ Fantastic Service... ”

May 18,2018
Minithumbup
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lauren taylor
By: 'Belper Lafy'
May 18,2018
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Lovely people, helped with the sale of Mum's property, went the extra mile to make sure we were kept upto date with everything along the way. Any issues were dealt with on the day they arose, fantastic estate agents....
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Comment on agent fees
Worth the money
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By: Lauren Taylor
May 18, 2018
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Hi, I hope you are well. Thank you very much for writing such a lovely review. It was lovely to read. I am so pleased that you felt kept up to date through the whole process, and felt that we went the extra mile. Kind Regards Lauren and the whole team here at Littleover! ...

“ Very Professional Service... ”

May 18,2018
Minithumbup
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Gemma Loisy
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lauren taylor
By: 'Emma A'
May 18,2018
0 people found
this helpful
Gemma and Lauren have been extremely professional and helpful in all contact I have had with them regarding my purchase and have responded to any queries I have had quickly....
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Comment on agent fees
N/A Purchasing only
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By: Lauren Taylor
May 18, 2018
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Hi Emma, I hope you are well. Thank you so much for writing such a lovely review and your very kind words. It was lovely to read that you felt us professional and helpful. Kind Regards from Littleover and the whole team at Littleover! ...

“ Excellent Service... ”

May 14,2018
Minithumbup
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lauren taylor
By: 'Laura'
May 14,2018
0 people found
this helpful
From start to finish Hannels Littleover were fantastic. Any quierers we had were always answered promptly. Lauren was professional and was always available when we needed her. I would highly recommend them to anyone. Thankyou!...
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Comment on agent fees
Good
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By: Lauren Taylor
May 18, 2018
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Hi Laura, Thank you for writing such a lovely review. So pleased you were happy with the service Hannells provided. We hope you are settling in to your new home and enjoying it. Kind Regards Lauren and the whole team here at Littleover! ...

“ Marvellous... ”

May 11,2018
Minithumbup
By: 'Thank you!!'
May 11,2018
0 people found
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I would like to take a few moments to thank all of the staff at the Chaddesden Branch, moving house is very stressful as my wife and i found out but after asking question after question the staff kept me sain, they are bloody marvellous. ...
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“ Very Friendly and Helpful... ”

May 09,2018
Minithumbup
By: 'Baljit'
May 09,2018
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Hannells Littleover have been so helpful through the whole process. Very friendly when walk in to the office and never is to much for them. They have always helped me when I have needed it. I would give them a 10/10 and would recommend them to ...
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Comment on agent fees
Good for the service I have received.
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By: Lauren Taylor
May 11, 2018
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Hi Baljit, Thank you for your review. It is so lovely when we hear great feedback. Very pleased to hear that we went above and beyond for you. Kind Regards Lauren and the whole team at Littleover. ...

“ Great communication and service... ”

May 09,2018
Minithumbup
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Steve
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Angie
By: 'ST'
May 09,2018
0 people found
this helpful
We have received a great service from Hannells Littleover. They have been extremely helpful from the start and provided us with lots of information at all stages. The valuation process was quickly done and was soon followed by photographs that we were pleased with. The ...
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Comment on agent fees
Slightly higher than we would like but they have gone above and beyond so we have had a quality service.
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By: Lauren Taylor
May 11, 2018
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Hi Steve Thank you for taking the time to write such a lovely review. I was pleased to hear that you were kept up to date through the process and kept very much in the loop. It was lovely to read that you experienced a quality service and our fee reflected that. Kind Regards Lauren and the whole team at Littleover. ...

“ Great Company to use... ”

May 05,2018
Minithumbup
By: 'Lacey'
May 05,2018
1 people found
this helpful
Using Hannels has been a great experience. Special thanks to Pav who looked after my sale. she was very supportive and kept me up to date during my sale. Her support through my sale was exceptional and is a credit to your company. All staff ...
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Comment on agent fees
Great value
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By: Lauren Taylor
May 11, 2018
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Hi, I hope you are well and settling into your new home. It was so lovely to read your kind words and Pav was delighted when she saw it. We are so pleased that you were very happy and we provided you with the moving experience. Kind Regards Lauren and the whole team at Littleover. ...

“ Excellent service... ”

May 04,2018
Minithumbup
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Emma
By: 'Wendy'
May 04,2018
0 people found
this helpful
Emma and the team at Littleover provided advice and support throughout the sales process. They ensured that they provided us with immediate information of any viewings and prompt feedback. They also remained cheerful and positive throughout the process making a difficult time a much easier ...
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Comment on agent fees
Fair
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By: Lauren Taylor
May 05, 2018
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Hi Wendy, Thank you so much for writing such a lovely review. It was really lovely to read your kind words.Kind Regards from Lauren and the whole team at Littleover! ...

“ Brilliant High Quality Service!... ”

Apr 26,2018
Minithumbup
By: 'Jose'
Apr 26,2018
2 people found
this helpful
I had a long and stressful selling-buying process, with a lot of ups and downs. However, all Hannells staff were always there to help and make it possible. They were all very professional and friendly. I can not thank enough Angie, Michelle, Caley, Sarah, Sam ...
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Comment on agent fees
Good, very reasonable
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By: Mickleover Team
Apr 26, 2018
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Hi, thank you for your kind feedback. We are pleased your moving experience with us was helped along with our expertise. Wishing you well in your new home. ...

“ Excellent Service... ”

Apr 26,2018
Minithumbup
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Nicola Manning
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Amy Boole
By: 'Mr M'
Apr 26,2018
2 people found
this helpful
I recently sold my late brothers house, through Hannells at Allestree. All the staff were extremely helpful & efficient, the house was valued promptly & accurately, several buyers were found within hours of it being advertised with viewings being arranged quickly & efficiently which they ...
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Comment on agent fees
good
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By: Nicola Manning
Apr 27, 2018
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Mr M it was a pleasure for myself & team to read your review, thank you so much for taking the time to give us your excellent feedback on your recent moving experience. We were happy to assist you & look forward to helping you again in the future. Kind regards Nicola & the Allestree team ...

“ Helpful and friendly staff... ”

Apr 26,2018
Minithumbup
By: 'Jane A'
Apr 26,2018
1 people found
this helpful
Fantastic service from Hannells in Mickleover. Everybody in the office was really helpful and friendly, would highly recommend! Made what is normally a stressful time an easy process....
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By: Mickleover Team
Apr 27, 2018
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Hi Jane. Thank you so much for taking the time to write such a brilliant review of your experience with the Hannells Team at Mickleover. We really appreciate your feedback and wish you well in your new home. ...

“ Excellent... ”

Apr 25,2018
Minithumbup
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Heidi Bainborough
By: 'Luke'
Apr 25,2018
1 people found
this helpful
I was unsure what to do with my property until I had a viewing with Heidi. She was very friendly and extremely helpful and full of energy and offered me lots of different options that were available to me. I will definitely be using hannells ...
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Comment on agent fees
Good
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By: Heidi Bainborough
Apr 30, 2018
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Hello Luke, We are so pleased you were happy with the service provided and do get in touch once you decide to move, we would love to help! ...

“ Totally professional service... ”

Apr 25,2018
Minithumbup
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Nicola Manning
By: 'Mrs M'
Apr 25,2018
1 people found
this helpful
I am a landlord in Derby and recently had the need to review my portfolio for disposals and rentals. I perused the advertising for the many agents in Derby and felt that Hannells appeared best suited to my approach to selling and rentals, I was ...
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Comment on agent fees
Good
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By: Nicola Manning
Apr 25, 2018
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Thank you so much for your kind words & taking the time to write a review on your experience with Hannells, which both I & all the staff were pleased to hear was a good one for you. We have extremely high customer service values and I am pleased we exceeded your expectations. We look forward to working with you again soon. Kind regards Nicola & the Allestree team ...

“ Viewing... ”

Apr 21,2018
Minithumbup
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Tom Dukes
By: 'Stephen'
Apr 21,2018
1 people found
this helpful
We viewed 14 properties with several agents over 2 days. One of these was with Tom. We wish all of them were ! Tom was very knowledgeable of the property he was showing us but, more importantly, he listened to our requirements and was able to advise accordingly....
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By: Heidi Bainborough
Apr 30, 2018
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Thank you for your kind review Stephen, Tom is delighted that you were happy with the service he provided and it is nice to hear such lovely comments. Good luck with your search! ...

“ Excellent communication... ”

Apr 20,2018
Minithumbup
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Michelle Tinson
By: 'Louise1980'
Apr 20,2018
1 people found
this helpful
Excellent communication at every stage of the sale and very responsive. Speedy sale of property. Would recommend to anyone looking for a seamless sale....
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Comment on agent fees
Good
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“ Professional service... ”

Apr 20,2018
Minithumbup
By: 'Content of Allestree'
Apr 20,2018
1 people found
this helpful
The whole experience from beginning to end of the process has been smooth with regular input and feedback from the team. Good initial advice on marketing and price (also quick production of sales particulars and on-line content) followed by plenty of viewings leading to a ...
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Comment on agent fees
As expected really.
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By: Nicola Manning
Apr 20, 2018
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Thank you for your review, the whole team were pleased to hear we have made your moving experience a really good one. Best wishes with your move kind regards Nicola & all at Allestree ...

“ Ms... ”

Apr 19,2018
Minithumbup
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Heidi Bainborough
By: 'Beizsleys'
Apr 19,2018
1 people found
this helpful
Heidi came to see us to do a valuation and discuss the service provided by Hannells. We were very pleased with her informative and open and honest approach....
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Comment on agent fees
Reflective of the industry.
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By: Heidi Bainborough
Apr 30, 2018
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Thank you for your kind review, we are so pleased you were happy with the service we provided during the valuation and good luck with your sale! ...

“ Very responsive... ”

Apr 18,2018
Minithumbup
By: 'John H'
Apr 18,2018
1 people found
this helpful
Quick and professional response in putting our house on the market. Valuation undertaken really quickly with Heidi and very helpful conversations around marketing, pricing and the options open to us....
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Comment on agent fees
In line with marketplace
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By: Lauren Taylor
Apr 20, 2018
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Hi John, I hope you are well. Thank you very much for writing such a lovely review and your very kind words regarding Heidi. We are really pleased you found Heidi very helpful regarding the marketing. We hope to provide you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“ Persistence Rewarded... ”

Apr 16,2018
Minithumbup
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Sarah Gascoigne
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Michelle Tinson
By: 'David Walton'
Apr 16,2018
1 people found
this helpful
They kept trying positively to sell our property despite setbacks from unscrupulous buyers. I am very pleased with them & their efforts....
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Comment on agent fees
High, but deserved in this case!
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By: Michelle Tinson
Apr 16, 2018
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Thankyou for taking the time to write a review. I know things didn't go as smoothly as you would have liked but I'm so glad we were able to help you get there in the end. Michelle ...

“ Happy With Service... ”

Apr 16,2018
Minithumbup
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Nicola Manning
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Amy Boole
By: 'Mr S'
Apr 16,2018
0 people found
this helpful
I purchased a property through Hannells Allestree & was happy with the service they provided & that I was kept updated. Would recommend them...
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Comment on agent fees
N/A
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By: Nicola Manning
Apr 17, 2018
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Thanks you for your feedback, we pride ourselves in keeping all our clients update & making the process as smooth as possible. Best wishes in your new home. Nicola & the Allestree Team ...

“ Sorting out the leak problem... ”

Apr 16,2018
Minithumbup
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Samantha prime
By: 'Leanne'
Apr 16,2018
3 people found
this helpful
All I'm going to say is this woman is amazing. Sorted everything out and always responded to phone calls and emails. Very stressful time for us both. Thank you so much 😘...
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By: Leanne
May 01, 2018
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Everyone I have spoke to and dealt with at hannels have been amazing and that includes you Hollie xx ...

“ Valuation... ”

Apr 16,2018
Minithumbup
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Heidi Bainborough
By: 'Tony & Philippa'
Apr 16,2018
0 people found
this helpful
Heidi was very professional throughout our meeting ,arriving on time parking considerably and was very well spoken and presented making us feel very positive and relaxed about using her services. If we decide to market our property in the near future we will definitely use ...
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Comment on agent fees
The fees seem very competitive
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By: Heidi Bainborough
Apr 30, 2018
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Hello Tony, Thank you the such kind words. We are so happy you were pleased with your valuation and should you decide to move in the future, we would be more than happy to help you both! ...

“ a positive experience. Thankyou... ”

Apr 16,2018
Minithumbup
By: 'Mandy g'
Apr 16,2018
0 people found
this helpful
I had a Great service from mickleover hannells. Helpful and friendly staff, great communications throughout the marketing and after sale period . Would highly recommend....
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Comment on agent fees
Fair price
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By: Mickleover Team
Apr 17, 2018
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Hi Mandy. Thank you for your positive feedback. We are extremely pleased you were happy with the service provided. Many thanks, The Mickleover Team. ...

“ Stress Free... ”

Apr 15,2018
Minithumbup
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Rebecca Mills
By: 'Paul Davies'
Apr 15,2018
1 people found
this helpful
I wasn't looking forward to going through the moving experience at all, but after choosing Hannells mainly because of the way Rebecca made everything very simple and easy to understand. We have had a stress free experience. The team did a great job of ...
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Comment on agent fees
Agent fees are around the average, a bit cheaper than some but more expensive than the newly established ones.
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By: Heidi Bainborough
Apr 30, 2018
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Hello Paul, Thank you such a kind review, we are so pleased you were happy with the service provided by Rebecca during your valuation and this then led to the sale of your home! Wishing you lots of happiness in your new home. ...

“ Renting... ”

Apr 14,2018
Minithumbup
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Eliza Tudgay
By: 'Birbeck'
Apr 14,2018
2 people found
this helpful
Eliza is very professional and very helpful! And has made our experience of moving in easy, we are ecstatic about our new home. SHE NEEDS A PROMOTION!...
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By: Hollie Clayton
May 01, 2018
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Thank you for your kind words about Eliza. I am glad to hear you love your new home, please let me know if you need anything in the future. Kind Regards Hollie and the Team Lettings. ...

“ Excellent Service... ”

Apr 14,2018
Minithumbup
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Rebecca Mills
By: 'SW'
Apr 14,2018
1 people found
this helpful
We recently had a valuation from Rebecca at Hannells Chellaston. Her exceptional advice and knowledge of the area gave us confidence to sell our house with Hannells....
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By: Nic Younger
Apr 30, 2018
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Thank you for the kind review, really pleased you were happy with the service provided by Rebecca. ...
Apr 12,2018
Minithumbup
By: 'Stuart'
Apr 12,2018
0 people found
this helpful
Good service from the Littleover team. Kept us well informed throughout the sale of our house. Also provided good guidance whenever needed. Would definitely recommend to others...
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By: Lauren Taylor
Apr 13, 2018
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Hi Stuart, Thank you very much for taking the time to write such a lovely review. We are so delighted that you would recommend our services to others and that you felt that you were kept well informed. We hope we provided you with the complete moving experience. Kind Regards Lauren and the whole team at Littleover. ...

“ Customer Care... ”

Apr 10,2018
Minithumbup
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Samantha prime
By: 'Landlord'
Apr 10,2018
1 people found
this helpful
I recently had an issue with a property. I would like to thank Sam Prime who managed to resolve and defuse a difficult situation and arrive at a satisfactory outcome for all concerned. Sam would always responded to my telephone calls and e-mails promptly The ...
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“ Purchase of 4 Lilac Close Alvaston Derby.... ”

Apr 06,2018
Minithumbup
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Rachel Beighton
By: 'Mick Dowd'
Apr 06,2018
0 people found
this helpful
I found Hannells to be professional and helpful throughout. They kept me updated all through the process. It was a pleasure to deal with them....
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Comment on agent fees
Not applicable to me as I was the buyer.
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ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 0 8 1 77 1 29 0 5 3

Agent Fees

No fees set.
Last updated at 9:57 AM 25/04/2018 by Ben

Complaints Procedure

No procedure set.
Last updated at 9:57 AM 25/04/2018 by Ben

Awards won by Hannells

Individual Branch Awards

Firm rankings


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Estate agents

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View All 7 Branches


Hannells - Allestree, Derby, DE22
Allestree
502 Duffield Road, Derby DE22 2DL
(33)
Hannells - Alvaston, Derby, DE24
Alvaston
27 Shardlow Road, Derby DE24 0JG
(13)
Hannells - Chaddesden, Derby, DE21
Chaddesden
488 Nottingham Road, Derby DE21 6PF
(17)
show all branches (7)
Hannells - Chellaston, Derby, DE73
Chellaston
55-57 High Street, Derby DE73 6TB
(16)
Hannells - Lettings Pride Park, Derby, DE24
Lettings Pride Park
1 Mallard Way, Derby DE24 8GX
(13)
Hannells - Littleover, Derby, DE23
Littleover
272 Blagreaves Lane, Derby DE23 1PS
(22)
Hannells - Mickleover, Derby, DE3
Mickleover
9 The Square, Derby DE3 0DD
(15)

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