Hannells
4.9/5, 955 reviews
98% recommended
95% sales valuation accuracy
98% sales fee satisfaction
89% lettings valuation accuracy
95% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Hannells | Derby's Top Rated & Best Selling Estate Agent

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £22,000 £47,000,000
Lettings 89% 95% £320 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
72 3 93 2 485 7 260 6 23 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Very quick responses and a professional team,......”

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Oct 29,2020
Minithumbup
By: 'Sarah Stevenson'
Oct 29,2020
0 people found
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Very quick responses and a professional team, supporting us throughout the letting process but just a few mis communications regarding the tenancy. More so between Hannells and the landlord which meant the wrong information was given to us. It was cleared up in the end....
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“Very Impressed...”

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Oct 26,2020
Minithumbup
Aimee Thornton
By: 'Mrs Joshi'
Oct 26,2020
0 people found
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I would like to let you know how very impressed we are with the service we have received from you so far. It is very refreshing these days when a polite, knowledgeable and pleasant person answers the phone straight away. Every exchange between us has ...
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“Fantastic service from the get go!All covid ......”

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Oct 26,2020
Minithumbup
Heather Furber
By: 'Jade finlayson'
Oct 26,2020
0 people found
this helpful
Fantastic service from the get go! All covid rules where followed allowing us all to feel safe. Heather thoroughly explained the whole process of selling our property, she was able to get it on the market for us ASAP and even helped us to sell ...
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“Hannells, complete trust and confidence...”

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Oct 26,2020
Minithumbup
Sara Walker-Bradley
Leah Stares
By: 'John Rutland'
Oct 26,2020
0 people found
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From day one, the professionalism and friendliness of the Hannells Allestree team, gave me the confidence I had selected the right company to manage my sale. The service provided throughout the sales process was nothing but first class, every action being attended to in an ...
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“The Alvaston branch has been exemplary, very ......”

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Oct 26,2020
Minithumbup
Heather Furber
Amy Boole
By: 'Alicia Caroline Vernon'
Oct 26,2020
0 people found
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The Alvaston branch has been exemplary, very professional and responsive. They have supported all my requests and been there for me to communicate with. Great team work and customer service....
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“Really impressed with the team at Hannells...”

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Oct 26,2020
Minithumbup
Eliza Tudgay
By: 'Joanne mcguire'
Oct 26,2020
0 people found
this helpful
Really impressed with the team at Hannells. Great customer service and great experience. I’ve viewed a few properties through them and put in offers on a couple and each time I have been treated with honesty and respect. Eliza Tudgay has really stood out ...
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“Professional from the start!...”

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Oct 26,2020
Minithumbup
Rebecca Mills
By: 'Joanne Watkiss'
Oct 26,2020
0 people found
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From the moment Rebecca came to do the valuation we knew we were going to choose Hannells. She knew the local market really well and said she knew of buyers who would be interested in our particular property. She was so efficient we received the ...
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“Overall a positive selling experience so far.......”

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Oct 25,2020
Minithumbup
Eliza Tudgay
Heather Furber
By: 'Tracy Simpson'
Oct 25,2020
0 people found
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Overall a positive selling experience so far. We have been kept informed after each viewing. We would state that the brochure details on our property are a little sparse, having compared our detailed information with properties we have looked at with a view to buying. ...
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“Excellent service from Eliza. Very nice to sp......”

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Oct 23,2020
Minithumbup
Eliza Tudgay
By: 'anthony rohomon'
Oct 23,2020
0 people found
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Excellent service from Eliza. Very nice to speak to and very professional through the negotiation period of buying our property. Communication was excellent throughout and would recommend them on this basis...
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“The staff at Hannells have been really helpfu......”

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Oct 23,2020
Minithumbup
Amy Boole
Eliza Tudgay
By: 'Sian Escott'
Oct 23,2020
0 people found
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The staff at Hannells have been really helpful with my sale and my purchase they have been so easy to contact. They have kept me informed of all progress through out both my sale and purchase....
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“Excellent staff nothing was to much trouble.......”

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Oct 22,2020
Minithumbup
By: 'Jennifer'
Oct 22,2020
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Excellent staff nothing was to much trouble. The viewings were dealt with in a very professional manner. I would not hesitate to recommend Hannells....
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“As being a first time buyer the staff at Hann......”

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Oct 22,2020
Minithumbup
Eliza Tudgay
By: 'mollie'
Oct 22,2020
0 people found
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As being a first time buyer the staff at Hannells (Eliza) have been very friendly, helpful and understanding explaining the way the process of purchasing a property. i would highly recommend!...
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“Lindon Drive...”

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Oct 21,2020
Minithumbup
Eliza Tudgay
By: 'Angela Evans'
Oct 21,2020
0 people found
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From the moment I had the first phone call to Eliza Tudgay I knew we would find a property. She was fabulous from day one and all the way through the process. She was very kind and understanding and nothing was to much trouble. I ...
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“The team at Hannells were excellent. Friendly......”

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Oct 21,2020
Minithumbup
Amanda Aldenat
By: 'Paul Grant'
Oct 21,2020
0 people found
this helpful
The team at Hannells were excellent. Friendly and helpful, arranged appointments quickly and kept in touch to get feedback. Not as pushy as some of the other over eager agents, that i would not use again. No junk email for houses that I wouldn't be ...
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“Excellent Customer Service...”

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Oct 21,2020
Minithumbup
Eliza Tudgay
Amy Boole
By: 'Dave Tapp'
Oct 21,2020
0 people found
this helpful
I was very happy with the service I received regarding my purchase, I dealt with Eliza Tudgay from the Alvaston branch throughout my dealings with Hannells. I found her to be clear, concise, professional and very helpful throughout....
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“The team at Hannels are excellent, they’ve ke......”

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Oct 17,2020
Minithumbup
Amy Boole
Eliza Tudgay
By: 'Lia Wilson'
Oct 17,2020
0 people found
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The team at Hannels are excellent, they’ve kept me updated throughout the selling process and always reassured my concerns. All the staff are friendly and absolutely lovely! I will always use them in the future. The whole team at Alvaston have been brilliant especially ...
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“Amazing team. Great customer service...”

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Oct 16,2020
Minithumbup
Eliza Tudgay
Heather Furber
By: 'Trisha Harlow'
Oct 16,2020
0 people found
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Amazing team. Great customer service and always a pleasure to speak too. Exceptional advice, help and support. Truly excellent and highly recommended...
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“Excellent service...”

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Oct 16,2020
Minithumbup
Eliza Tudgay
By: 'Allan Smith'
Oct 16,2020
0 people found
this helpful
Excellent service from all staff at this branch. Always very professional and polite. My special thanks to Eliza you are a 'Diamond'...
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“We cannot thank Hannells in Alvaston enough f......”

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Oct 16,2020
Minithumbup
Eliza Tudgay
Heather Furber
By: 'Andrew monk'
Oct 16,2020
1 people found
this helpful
We cannot thank Hannells in Alvaston enough for their help, they have been fantastic from start to finish. Their knowledge and availability has been outstanding and we cannot fault anything about their service. All stress was taken away from the sale of the house and ...
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“Excellent communications and cheerful service......”

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Oct 16,2020
Minithumbup
Heather Furber
Eliza Tudgay
By: 'Frank Mark Holloway'
Oct 16,2020
0 people found
this helpful
Excellent communications and cheerful service. House sold (subject to contract) very quickly. Good local coverage and selling literature. Very pleasant workforce....
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“Excellent service........”

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Oct 15,2020
Minithumbup
Sarah Keeling
By: 'Pete Gowtage'
Oct 15,2020
0 people found
this helpful
Excellent service! We engaged Hannels as soon as post-lockdown allowed and had sold within a few weeks. The advice Hannels gave on pricing and how to market the product was brilliant and we got a better price Than we had been quoted by other agents ...
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“Very thorough and attentive. Although the sel......”

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Oct 10,2020
Minithumbup
Alex Simpson
By: 'Helen Walker'
Oct 10,2020
0 people found
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Very thorough and attentive. Although the selling experience was extremely stressful (due to the buyers solicitor) . I felt that Alex went above and beyond his remit - being patient and understanding and keeping me up to date throughout....
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By: lauren taylor
Oct 12, 2020
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Hi Helen, Thank you so much for taking the time to write about the brilliant experience you have had with the Littleover team. Alex was very chuffed when he saw your review. it really does make our day when we see positive feedback like this! Kind Regards Lauren and the whole team here at Littleover. ...

“A lovely friendly welcome when we arrived at ......”

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Oct 09,2020
Minithumbup
Cally Murphy
By: 'Julie murphy'
Oct 09,2020
0 people found
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A lovely friendly welcome when we arrived at branch, Id and copies of documents dealt with quickly and efficiently and questions we had all answered...
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“I used Hannells services as a landlord and ca......”

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Oct 09,2020
Minithumbdown
By: 'narinder bhandal'
Oct 09,2020
0 people found
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I used Hannells services as a landlord and can say that I have found my recent interactions with them terrible. I noticed a change in attitude/service as soon as I independently found my own tenants and my simple questions were either being ignored on ...
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“Stress free sale...”

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Oct 08,2020
Minithumbup
Martin King
By: 'Steve Antrobus'
Oct 08,2020
0 people found
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Very helpful from the outset, with great communication. It was very stress free having Martin to do all the viewings on our behalf...
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By: lauren taylor
Oct 09, 2020
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Hi Steve, Thank you for taking the time to write about your experience with our Littleover team. We were very pleased when we saw your feedback. We will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“Strange times but coped ok...”

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Oct 07,2020
Minithumbup
By: 'Vivienne Jones'
Oct 07,2020
0 people found
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Strange time selling house during the pandemic but they have kept in contact when able. Have changed things when asked....
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By: lauren taylor
Oct 07, 2020
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Good Afternoon Vivienne, Thank you for writing about your experience with Hannells. We will now look forward to taking you through to completion and providing you with the complete moving experience, again thankyou very much, Kind Regards Lauren and the whole team here at Littleover. ...

“From start to finish everything has ran smoot......”

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Sep 30,2020
Minithumbup
By: 'Mick Smith'
Sep 30,2020
0 people found
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From start to finish everything has ran smoothly,1st week in my new flat,so far so good! Very polite staff and answered my questions And queries efficiently!...
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“All of the team at Hannels Mickleover have be......”

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Sep 24,2020
Minithumbup
George Shore
Cally Murphy
By: 'roger hardy'
Sep 24,2020
0 people found
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All of the team at Hannels Mickleover have been excellent. Everyone is enthusiastic, organised and efficient. We really could not have asked for more. An extremely successful and motivated agency. Thanks to everyone ....
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“Brilliant professional service throughout. Al......”

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Sep 23,2020
Minithumbup
Cally Murphy
Sam Harrison
By: 'Jane Norton'
Sep 23,2020
0 people found
this helpful
Brilliant professional service throughout. All the team were excellent and have made it seamless. All correspondence dealt with in a timely manner and kept up to date at all times. A real pleasure working with you all so huge thank you to you all....
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“We couldn't be happier with hannells so far. ......”

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Sep 21,2020
Minithumbup
Michelle Tinson
Aimee Thornton
By: 'Harry Parker'
Sep 21,2020
0 people found
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We couldn't be happier with hannells so far. Michelle did a brilliant job during negotiations, we have hopefully all being well secured our dream home. Thanks a lot hannells!!!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:46 AM 19/09/2018 by allAgents

Awards won by Hannells

Individual Branch Awards

Derby, DE24

Derby, DE73

Derby, DE3

Derby, DE24

Derby, DE23

Derby, DE22

Derby, DE21


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Hannells