93% sales valuation accuracy
98% sales fee satisfaction
86% lettings valuation accuracy
95% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
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Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Nicola Barnard
Leanna Holmes
Amy Boole
Emma Reeve
Angie Taylor
Michelle Tinson
Heather Furber
Eliza Tudgay
Aaron Curd
Sarah Gascoigne
Michelle Brown
Natalie
Lauren Taylor
Sara Walker-Bradley
Leah Stares
Amanda Aldenat
Zoe Blakeman
Gemma Loisy
Pam Fletcher
Alex Simpson
Eve Holmes
Jo Riggott
Aimee Thornton
George Shore
Cally Murphy
Latest Reviews
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Featured Review
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reviewed by 'DenStone'
Featured Review
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reviewed by 'Mr Stanley'
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reviewed by 'EmmaW'
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reviewed by 'Indie Critic'
Featured Review
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reviewed by 'GDW Construction. Gary.'
17th Jan 2020
reviewed by 'Steph Delaney'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93% | 98% | £22,000 | £47,000,000 |
| Lettings | 86% | 95% | £320 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 55 | 2 | 73 | 2 | 397 | 3 | 209 | 3 | 20 | 4 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Featured Review
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Apr 04,2019
Apr 04,2019
15
people found
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this helpful
As a landlord,I cannot fault the prompt professional service received from Heather.
From receiving keys to a property -photos-advertising-viewing and a tennant accepting only an amazing 4days.........that's outstanding-many thanks !!!!...
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Comment on agent fees
Every penny spent on Hannells fees is a penny very well spent.
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Mar 22,2019
Mar 22,2019
13
people found
this helpful
this helpful
Just a comment to say I always find Vicky & Jenna extremely helpful, pro-active and responsive in my dealings with them. Generally as a landlord I'm very satisfied with the service that Hannells provide....
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Mar 26,2019
Mar 26,2019
13
people found
this helpful
this helpful
Responsive in assisting with problems and happy to help. Vicky has always remained professional and updates us regularly without having to chase. Letting with Hannells is easy and the process has been great....
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Comment on agent fees
The fees were fine. Affordable
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Apr 08,2019
Apr 08,2019
3
people found
this helpful
this helpful
Brilliant estate agents. Reasonably priced, non-pretentious, extremely friendly and courteous staff. Highly efficient and effective as a team. Kept me well informed at each stage. Got a sale within weeks. Their good reputation is well deserved. I highly recommend to future sellers....
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Comment on agent fees
Reasonable fees
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Apr 08, 2019
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Thank you so much for the positive review. It was a pleasure selling such a beautiful home and the whole team are pleased that you asked Hannells to look after you throughout the process. ...
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Apr 06,2019
Apr 06,2019
3
people found
this helpful
this helpful
From start to finish the staff have been great. We dealt with nearly all members at one point or another and each one were fantastic and knowledgeable.
We look forward to working with them again in the future....
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Good
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Jan 17,2020
Jan 17,2020
0
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Helpful, friendly and competent staff.
Renting process was smooth and easy.
I would recommend Hannells to both landlords and tenants.
Leanna was clearly very knowledgeable regarding the process....
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Jan 17,2020
Jan 17,2020
0
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The ladies were very helpful, polite and caring, went above and beyond to help me when I needed it. Highly recommended....
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Jan 16,2020
Jan 16,2020
0
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Our experience started off not so good due to our offer being accepted & then being told viewings continued and a higher offer was being considered.
However since our second offer was accepted, Hannells have been extremely professional and helpful especially a gentleman by the name ...
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Jan 17, 2020
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Hi Momina, Thank you for taking the time to write about your experience with Hannells. So sorry to hear that you were a little disappointed initially after your offer being accepted 1st time. With the property being such a popular property and still awaiting your financial qualification we still had a lot of activity go ahead. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Jan 14,2020
Jan 14,2020
0
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Hannells did a great job selling the property. Staff are really great people both at the alvaston and Chaddesden branches....
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Jan 14,2020
Jan 14,2020
0
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Great experience from making the appointments, to the viewings and finally to the paperwork. Friendly team on hand to answer all queries....
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Jan 17, 2020
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Hi Danielle, thank you for taking the time to write about your experience you have had with Hannells Littleover, So lovely to read that you have been really pleased. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Jan 14,2020
Jan 14,2020
0
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this helpful
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Emma and the rest of the team have been amazing.
Thank you guys for all your help.
I would so recommend using Hannells....
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Jan 17, 2020
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Hi Jasmeet, Thank you for taking the time to write such a lovely review. So pleased to read that the team have been amazing - we really do pride ourselves in the service we provide all our sellers and buyers. So lovely to know that you would recommend Hannells to family and friends. Kind Regards Lauren and the whole team here at Littleover. ...
Jan 14,2020
Jan 14,2020
0
people found
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Our experience with Hannells has been excellent from the moment we went into the Littleover office to arrange a valuation. Professional, knowledgeable, courteous and efficient. They have kept us informed at every step....
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Jan 17, 2020
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Hi Julia, I hope you are well - Thank you for taking the time to write such a lovely review. So pleased to read that you have been amazed by the service you have recieved from the team. Kind Regards Lauren and the whole team here at Littleover. ...
Jan 09,2020
Jan 09,2020
0
people found
this helpful
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My experience with hannells estate agents in chaddesden has been beyond amazing.
The support, advice and friendly team, especially Michelle Tinson, has been so appreciated, especially with being first time buyers and this process being very new to us.
The correspondence has been great, keeping ...
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Jan 09,2020
Jan 09,2020
0
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Sarah and all the staff went above and beyond to help me and guiding me through the process of purchasing a house, I would recommend anybody to use them they really care about the customer...
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Jan 06,2020
Jan 06,2020
1
people found
this helpful
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Superb service from Hannels. Very professional throughout, providing us with sound advice during the process of our house move. Heather, Natalie and Gail, thank you so much for keeping us promptly updated on all aspects of our house move. Almost stress free and now happily ...
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Jan 08, 2020
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Thank you so much Bernadette for the kind review.. We are so pleased we provided the "complete moving experience" we hope you are happy in your new home, I know your buyers are!! Angie (Manager) ...
Jan 05,2020
Jan 05,2020
0
people found
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Excellent correspondence to date, progress and feedback in relation to viewings excellent, know the house is Sold subject to contract exchange hopefully this correspondence continues....
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Jan 06, 2020
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Hi Ian, Thank you for taking the time to write such a lovely review. It is so lovely to read that you have found our customer service excellent and we will look forward to continuing that whilst we take you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Dec 18,2019
Dec 18,2019
0
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Leanna has been exceptionally helpful along the way and we are very happy with the renting experience with hannells so far. Much improved service than with our previous lettings agent....
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Dec 17,2019
Dec 17,2019
0
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The team are very helpful and supportive throughout the sales process and always keep you up to date. Would definitely recommend....
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Dec 18, 2019
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Hi Emma, Thank you for taking the time to write such a lovely review. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Dec 17,2019
Dec 17,2019
0
people found
this helpful
this helpful
Very happy with our selling experience with Lorna and Helen at Hannells.
We found a buyer very quickly, thanks to the local knowledge of the agents.
They were highly professional throughout and kept us informed every step of the way.
Would recommend...
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Dec 14,2019
Dec 14,2019
0
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All the staff at the chaddesden branch were brilliant from start to finish. They were all a great support and was always on hand to give advice , help and reassurance along our journey. The whole team were friendly and we always felt we could call ...
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Dec 12,2019
Dec 12,2019
0
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They were absolutely brilliant and on the ball keeping me updated every step of the way. Would highly recommend using them for buying and selling....
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Nov 28,2019
Nov 28,2019
0
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Lorna has been fantastic all through the process of selling my property.At all times Lorna has kept me in touch with all aspects of the sale from discussing the sales brochure to completion of the sale.
Always willing to help and discuss any issues ...
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Nov 26,2019
Nov 26,2019
0
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excellent from every member of the Team, thorough and speedy efficiency - all of them had a great knowledge of he area and were well informed and very personable...
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Nov 27, 2019
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Hi Sue, Thank you so much for taking the time to write such a fantastic review. We are so pleased to read that you have found the whole team thorough and efficient. We really do pride ourselves in delivering amazing customer service and I really do believe this shows with the fantastic reviews and feedback we receive. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Nov 22,2019
Nov 22,2019
0
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Fantastic from start to finish. Called me every eeek with an update and when a seller pulled out ... they got me another purchaser within the week...
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Nov 20,2019
Nov 20,2019
0
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Staff are absolutely lovely! Natalie has been great throughout! Amazing communication and kept me informed! Thank you for the advise and help! Highly recommend!...
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Nov 20,2019
Nov 20,2019
0
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Hannells Team at Littleover have been brilliant in the sale of my property and they are excellent at keeping me updated.
MG...
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Nov 21, 2019
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Hi Michelle, Thank you so much for taking the time to write a review. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Nov 15,2019
Nov 15,2019
0
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The Team at Hannells have given first class customer service throughout the whole sale process. We have received regular updates on viewings, enquiries and offers, with communication being instant, concise and extremely helpful. I can't thank the Team enough for the superb service we have ...
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Nov 18, 2019
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Hi Phil and Jennie, Thank you so much for taking the time to write about your experience with Hannells Littleover. Its so lovely to read that you have been so pleased with the customer service you have received from our team. We really do pride ourselves with the customer service we provide and providing all our customers with the complete moving experience. We will look forwarding to taking you through to completion. Kind Regards Lauren and the team here at Littleover. ...
Nov 15,2019
Nov 15,2019
0
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Rebecca was really helpful and professional which took some of the stress away from the process of purchasing a property....
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Nov 18, 2019
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Thank you so much for the kind review.. Rebecca is a new addition to our team in Alvaston and we are all pleased that she managed to relieve the stress. Thanks again .. ...
Nov 08,2019
Nov 08,2019
0
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Great support from the start. Little effort from myself. Also appreciated the advice from the team regarding photos and sales prep. Thank you...
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Nov 09, 2019
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Thank you for taking the time to write about your experience with the team at Littleover. So lovely to read that you were given the support from the start of your experience. We will now look forward to taking you through to completion. Once again Thank you. Kind Regards Lauren and the whole team here at Littleover Hannells. ...
Nov 06,2019
Nov 06,2019
0
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Hannells were utterly professional and helpful despite the unfavourable conditions presented from buyers pulling out and the council's national highest time taken to undertake a land registry search. Throughout Sara and the team at Hannells did their upmost to pursue the sale of the property, ...
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Nov 06, 2019
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Hi Sam thank you for your review & comments. There are often obstacles to overcome during the house selling process & we were more than happy to help guide you through them. Best wishes Nicola & the Allestree Team ...
Nov 05,2019
Nov 05,2019
0
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Always very helpful and friendly. Very good at keeping in contact and nothing seemed too much trouble. Absolutely no complaints!...
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Nov 06, 2019
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Hi Anna, Thank you for taking the time to write about your experience with Hannells Littleover. Lovely to hear that you have received amazing service. We will looking forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Nov 05,2019
Nov 05,2019
0
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I have recently purchased a property through hannells estate agents in Oakwood. The staff there was fantastic. Lorna was great! She assisted me so much with the solicitors that I used as they were useless. She helped chase the searches. I was informed throughout the ...
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Nov 05,2019
Nov 05,2019
0
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I found all staff in the branch at belgreaves lane very friendly, helpful and provided great support selling and buying properties....
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Nov 06, 2019
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Good Afternoon, Thank you for writing about your experience with Hannells so far. So lovely to hear that you found all the staff helpful, friendly and provided great support. Kind Regards Lauren. ...
Nov 04,2019
Nov 04,2019
0
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From start to finish I have received excellent customer service from the sales team at Hannells Allestree branch. I would definitely recommend to friends and family....
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Nov 04, 2019
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Catherine thank you for your review & taking the time to write it. It was great to here you were happy with our service & would recommend us to others. Kind regards Nicola & the Allestree Team ...
Nov 04,2019
Nov 04,2019
0
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The whole process was remarkably quick and hassle free. Hannells were great in guiding us in our first house sale. We sold in less than a week!...
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Nov 06, 2019
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Hi Rob, Thank you for taking the time to write about your experience with Hannells so far. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
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Last updated at 9:46 AM 19/09/2018 by allAgents
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