95% sales valuation accuracy
98% sales fee satisfaction
89% lettings valuation accuracy
95% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
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Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Leanna Holmes
Nicola Barnard
Heather Furber
Amy Boole
Emma Reeve
Eliza Tudgay
Michelle Tinson
Aaron Curd
Sarah Gascoigne
Lauren Taylor
Michelle Brown
Sara Walker-Bradley
Leah Stares
Alex Simpson
Amanda Aldenat
Eve Holmes
Gemma Loisy
Zoe Blakeman
Aimee Thornton
Cally Murphy
Jo Riggott
Sarah Keeling
Pam Fletcher
George Shore
Hollie Clayton
Latest Reviews
View all Reviews 955Featured Review
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reviewed by 'DenStone'
Featured Review
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reviewed by 'Mr Stanley'
Featured Review
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reviewed by 'EmmaW'
Featured Review
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reviewed by 'Indie Critic'
Featured Review
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reviewed by 'GDW Construction. Gary.'
29th Oct 2020
reviewed by 'Sarah Stevenson'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 98% | £22,000 | £47,000,000 |
| Lettings | 89% | 95% | £320 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 72 | 3 | 93 | 2 | 485 | 7 | 260 | 6 | 23 | 5 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Featured Review
a
Apr 04,2019
Apr 04,2019
15
people found
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As a landlord,I cannot fault the prompt professional service received from Heather.
From receiving keys to a property -photos-advertising-viewing and a tennant accepting only an amazing 4days.........that's outstanding-many thanks !!!!...
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Comment on agent fees
Every penny spent on Hannells fees is a penny very well spent.
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Mar 22,2019
Mar 22,2019
13
people found
this helpful
this helpful
Just a comment to say I always find Vicky & Jenna extremely helpful, pro-active and responsive in my dealings with them. Generally as a landlord I'm very satisfied with the service that Hannells provide....
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Mar 26,2019
Mar 26,2019
13
people found
this helpful
this helpful
Responsive in assisting with problems and happy to help. Vicky has always remained professional and updates us regularly without having to chase. Letting with Hannells is easy and the process has been great....
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Comment on agent fees
The fees were fine. Affordable
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Apr 08,2019
Apr 08,2019
3
people found
this helpful
this helpful
Brilliant estate agents. Reasonably priced, non-pretentious, extremely friendly and courteous staff. Highly efficient and effective as a team. Kept me well informed at each stage. Got a sale within weeks. Their good reputation is well deserved. I highly recommend to future sellers....
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Comment on agent fees
Reasonable fees
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Apr 08, 2019
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Thank you so much for the positive review. It was a pleasure selling such a beautiful home and the whole team are pleased that you asked Hannells to look after you throughout the process. ...
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Apr 06,2019
Apr 06,2019
4
people found
this helpful
this helpful
From start to finish the staff have been great. We dealt with nearly all members at one point or another and each one were fantastic and knowledgeable.
We look forward to working with them again in the future....
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Comment on agent fees
Good
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Oct 29,2020
Oct 29,2020
0
people found
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Very quick responses and a professional team, supporting us throughout the letting process but just a few mis communications regarding the tenancy. More so between Hannells and the landlord which meant the wrong information was given to us. It was cleared up in the end....
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Oct 26,2020
Oct 26,2020
0
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I would like to let you know how very impressed we are with the service we have received from you so far. It is very refreshing these days when a polite, knowledgeable and pleasant person answers the phone straight away. Every exchange between us has ...
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Oct 26,2020
Oct 26,2020
0
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Fantastic service from the get go!
All covid rules where followed allowing us all to feel safe. Heather thoroughly explained the whole process of selling our property, she was able to get it on the market for us ASAP and even helped us to sell ...
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Oct 26,2020
Oct 26,2020
0
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From day one, the professionalism and friendliness of the Hannells Allestree team, gave me the confidence I had selected the right company to manage my sale. The service provided throughout the sales process was nothing but first class, every action being attended to in an ...
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Oct 26,2020
Oct 26,2020
0
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The Alvaston branch has been exemplary, very professional and responsive. They have supported all my requests and been there for me to communicate with. Great team work and customer service....
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Oct 26,2020
Oct 26,2020
0
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Really impressed with the team at Hannells. Great customer service and great experience. I’ve viewed a few properties through them and put in offers on a couple and each time I have been treated with honesty and respect.
Eliza Tudgay has really stood out ...
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Oct 26,2020
Oct 26,2020
0
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From the moment Rebecca came to do the valuation we knew we were going to choose Hannells. She knew the local market really well and said she knew of buyers who would be interested in our particular property. She was so efficient we received the ...
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Oct 25,2020
Oct 25,2020
0
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Overall a positive selling experience so far. We have been kept informed after each viewing.
We would state that the brochure details on our property are a little sparse, having compared our detailed information with properties we have looked at with a view to buying.
...
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Oct 23,2020
Oct 23,2020
0
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Excellent service from Eliza. Very nice to speak to and very professional through the negotiation period of buying our property. Communication was excellent throughout and would recommend them on this basis...
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Oct 23,2020
Oct 23,2020
0
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The staff at Hannells have been really helpful with my sale and my purchase they have been so easy to contact. They have kept me informed of all progress through out both my sale and purchase....
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Oct 22,2020
Oct 22,2020
0
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Excellent staff nothing was to much trouble.
The viewings were dealt with in a very professional manner.
I would not hesitate to recommend Hannells....
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Oct 22,2020
Oct 22,2020
0
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As being a first time buyer the staff at Hannells (Eliza) have been very friendly, helpful and understanding explaining the way the process of purchasing a property. i would highly recommend!...
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Oct 21,2020
Oct 21,2020
0
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From the moment I had the first phone call to Eliza Tudgay I knew we would find a property. She was fabulous from day one and all the way through the process. She was very kind and understanding and nothing was to much trouble. I ...
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Oct 21,2020
Oct 21,2020
0
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The team at Hannells were excellent. Friendly and helpful, arranged appointments quickly and kept in touch to get feedback. Not as pushy as some of the other over eager agents, that i would not use again. No junk email for houses that I wouldn't be ...
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Oct 21,2020
Oct 21,2020
0
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I was very happy with the service I received regarding my purchase, I dealt with Eliza Tudgay from the Alvaston branch throughout my dealings with Hannells.
I found her to be clear, concise, professional and very helpful throughout....
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Oct 17,2020
Oct 17,2020
0
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The team at Hannels are excellent, they’ve kept me updated throughout the selling process and always reassured my concerns. All the staff are friendly and absolutely lovely! I will always use them in the future. The whole team at Alvaston have been brilliant especially ...
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Oct 16,2020
Oct 16,2020
0
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Amazing team. Great customer service and always a pleasure to speak too. Exceptional advice, help and support. Truly excellent and highly recommended...
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Oct 16,2020
Oct 16,2020
0
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Excellent service from all staff at this branch.
Always very professional and polite.
My special thanks to Eliza you are a 'Diamond'...
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Oct 16,2020
Oct 16,2020
1
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We cannot thank Hannells in Alvaston enough for their help, they have been fantastic from start to finish. Their knowledge and availability has been outstanding and we cannot fault anything about their service. All stress was taken away from the sale of the house and ...
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Oct 16,2020
Oct 16,2020
0
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Excellent communications and cheerful service. House sold (subject to contract) very quickly. Good local coverage and selling literature. Very pleasant workforce....
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Oct 15,2020
Oct 15,2020
0
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Excellent service! We engaged Hannels as soon as post-lockdown allowed and had sold within a few weeks.
The advice Hannels gave on pricing and how to market the product was brilliant and we got a better price Than we had been quoted by other agents ...
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Oct 10,2020
Oct 10,2020
0
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Very thorough and attentive. Although the selling experience was extremely stressful (due to the buyers solicitor) . I felt that Alex went above and beyond his remit - being patient and understanding and keeping me up to date throughout....
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Oct 12, 2020
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Hi Helen, Thank you so much for taking the time to write about the brilliant experience you have had with the Littleover team. Alex was very chuffed when he saw your review. it really does make our day when we see positive feedback like this! Kind Regards Lauren and the whole team here at Littleover. ...
Oct 09,2020
Oct 09,2020
0
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A lovely friendly welcome when we arrived at branch, Id and copies of documents dealt with quickly and efficiently and questions we had all answered...
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Oct 09,2020
Oct 09,2020
0
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I used Hannells services as a landlord and can say that I have found my recent interactions with them terrible. I noticed a change in attitude/service as soon as I independently found my own tenants and my simple questions were either being ignored on ...
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Oct 08,2020
Oct 08,2020
0
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Very helpful from the outset, with great communication. It was very stress free having Martin to do all the viewings on our behalf...
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Oct 09, 2020
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Hi Steve, Thank you for taking the time to write about your experience with our Littleover team. We were very pleased when we saw your feedback. We will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...
Oct 07,2020
Oct 07,2020
0
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Strange time selling house during the pandemic but they have kept in contact when able. Have changed things when asked....
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Oct 07, 2020
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Good Afternoon Vivienne, Thank you for writing about your experience with Hannells. We will now look forward to taking you through to completion and providing you with the complete moving experience, again thankyou very much, Kind Regards Lauren and the whole team here at Littleover. ...
Sep 30,2020
Sep 30,2020
0
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From start to finish everything has ran smoothly,1st week in my new flat,so far so good! Very polite staff and answered my questions And queries efficiently!...
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Sep 24,2020
Sep 24,2020
0
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All of the team at Hannels Mickleover have been excellent. Everyone is enthusiastic, organised and efficient. We really could not have asked for more.
An extremely successful and motivated agency.
Thanks to everyone ....
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Sep 23,2020
Sep 23,2020
0
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Brilliant professional service throughout. All the team were excellent and have made it seamless.
All correspondence dealt with in a timely manner and kept up to date at all times.
A real pleasure working with you all so huge thank you to you all....
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Sep 21,2020
Sep 21,2020
0
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We couldn't be happier with hannells so far. Michelle did a brilliant job during negotiations, we have hopefully all being well secured our dream home. Thanks a lot hannells!!!...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 9:46 AM 19/09/2018 by allAgents
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