Hannells
4.9/5, 866 reviews
98% recommended
94% sales valuation accuracy
98% sales fee satisfaction
89% lettings valuation accuracy
96% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Hannells | Derby's Top Rated & Best Selling Estate Agent

Latest Reviews View all Reviews 866
Featured Review
a
reviewed by 'DenStone'
“As a landlord,I cannot fault the prompt professional service received from Heather.From receiving keys to a property -photos-advertising-viewing ......”
Featured Review
a
reviewed by 'Mr Stanley'
“Just a comment to say I always find Vicky & Jenna extremely helpful, pro-active and responsive in my dealings with them. ......”
Featured Review
a
reviewed by 'EmmaW'
“Responsive in assisting with problems and happy to help. Vicky has always remained professional and updates us regularly without having ......”
Featured Review
a
reviewed by 'Indie Critic'
“Brilliant estate agents. Reasonably priced, non-pretentious, extremely friendly and courteous staff. Highly efficient and effective as a team. Kept me ......”
Featured Review
a
reviewed by 'GDW Construction. Gary.'
“From start to finish the staff have been great. We dealt with nearly all members at one point or another ......”
26th Mar 2020
reviewed by 'Davina Haw'
“I would like to say the team at Hannells in Allestree have been great from start to finish. Very professional ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £22,000 £47,000,000
Lettings 89% 96% £320 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
68 2 90 2 438 4 232 4 22 4
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Rankings
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Hannells Image 1
Hannells Branches (view all 8)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Chellaston, DE73
Lettings Pride Park, DE24
Littleover, DE23
Mickleover, DE3
Oakwood, DE21
Featured Review
a

“Great Service !...”

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Apr 04,2019
Minithumbup
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Heather Furber
By: 'DenStone'
Apr 04,2019
15 people found
this helpful
As a landlord,I cannot fault the prompt professional service received from Heather. From receiving keys to a property -photos-advertising-viewing and a tennant accepting only an amazing 4days.........that's outstanding-many thanks !!!!...
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Comment on agent fees
Every penny spent on Hannells fees is a penny very well spent.
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Featured Review
a

“Good Service...”

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Mar 22,2019
Minithumbup
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Vicky Hallam
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Jenna Dolman
By: 'Mr Stanley'
Mar 22,2019
13 people found
this helpful
Just a comment to say I always find Vicky & Jenna extremely helpful, pro-active and responsive in my dealings with them. Generally as a landlord I'm very satisfied with the service that Hannells provide....
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Featured Review
a

“Professional and responsive...”

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Mar 26,2019
Minithumbup
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Vicky Hallam
By: 'EmmaW'
Mar 26,2019
13 people found
this helpful
Responsive in assisting with problems and happy to help. Vicky has always remained professional and updates us regularly without having to chase. Letting with Hannells is easy and the process has been great....
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Comment on agent fees
The fees were fine. Affordable
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Featured Review
a

“Professional, Personable and Effective service...”

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Apr 08,2019
Minithumbup
By: 'Indie Critic'
Apr 08,2019
3 people found
this helpful
Brilliant estate agents. Reasonably priced, non-pretentious, extremely friendly and courteous staff. Highly efficient and effective as a team. Kept me well informed at each stage. Got a sale within weeks. Their good reputation is well deserved. I highly recommend to future sellers....
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Comment on agent fees
Reasonable fees
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By: Angie Taylor
Apr 08, 2019
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Thank you so much for the positive review. It was a pleasure selling such a beautiful home and the whole team are pleased that you asked Hannells to look after you throughout the process. ...
Featured Review
a

“Great easy service...”

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Apr 06,2019
Minithumbup
By: 'GDW Construction. Gary.'
Apr 06,2019
3 people found
this helpful
From start to finish the staff have been great. We dealt with nearly all members at one point or another and each one were fantastic and knowledgeable. We look forward to working with them again in the future....
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Comment on agent fees
Good
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“I would like to say the team at Hannells in A......”

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Mar 26,2020
Minithumbup
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Nicola Barnard
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Leah Stares
By: 'Davina Haw'
Mar 26,2020
0 people found
this helpful
I would like to say the team at Hannells in Allestree have been great from start to finish. Very professional at all times but friendly and approachable. I would recommend using this estate agents without any doubt. Thank you for all the support especially through ...
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“Highly recommended...”

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Mar 23,2020
Minithumbup
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Charlotte
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Rebecca Mills
By: 'Paul Martin'
Mar 23,2020
1 people found
this helpful
Really impressed with the team at Hannells, our sale turned out to be complex but we were well supported and guided all the way through the process. A special mention to Charlotte Harris for her professionalism and enthusiasm during some difficult days. We wish we ...
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“Very friendly staff and helpful. Always kept ......”

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Mar 22,2020
Minithumbup
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Aaron Curd
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Emma Reeve
By: 'Amie Andrasi'
Mar 22,2020
0 people found
this helpful
Very friendly staff and helpful. Always kept in contact updating my partner and I on every tiny step of the way. I am especially grateful and thankful to Aaron Curd as he started my journey of selling my property. His customer service is impeccable and ...
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By: lauren taylor
Mar 23, 2020
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Hi Amie, Thank you for taking the time to write such a fantastic review. I will pass your feedback over to the rest of the team, they will be delighted when they hear about it. We really do love what we do and providing all our sellers and buyers with the 'complete moving experience' is so very important to us. Thank you again and we will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“Very helpful, good communication and service.......”

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Mar 22,2020
Minithumbup
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Leanna Holmes
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Hollie Clayton
By: 'Jamie Gittins'
Mar 22,2020
0 people found
this helpful
Very helpful, good communication and service. Hannells now manage 2 of our properties and we would use them again. Sorry for the late review - couldn't access it from phone...
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“Aaron has been very helpful in helping us to ......”

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Mar 20,2020
Minithumbup
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Aaron Curd
By: 'Jane Harrison'
Mar 20,2020
0 people found
this helpful
Aaron has been very helpful in helping us to make a decision of who to sell too. Not easy as we had several offers. Thank you....
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By: lauren taylor
Mar 20, 2020
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Hi Jane, Thank you for taking the time to write such a lovely review. I have passed your feedback on to Aaron and he was delighted, it really did make his day. We will now look forward to taking you through to completion and completing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Leanne was fantastic with guidance trough my ......”

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Mar 20,2020
Minithumbup
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Leanna Holmes
By: 'Maris Loja'
Mar 20,2020
0 people found
this helpful
Leanne was fantastic with guidance trough my application for house rental. Even i was declined on different property, i still had phone call for more options regards my wishes. Absolutely amazed by service!...
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“The team Hannells Chellaston Are absolutely ......”

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Mar 20,2020
Minithumbup
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Charlotte
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Emma
By: 'Naz Aslam'
Mar 20,2020
0 people found
this helpful
The team Hannells Chellaston Are absolutely awesome!! They were very supportive from start to finish, I obtained the correct and appropriate amount of advice. Both Emma and Charlotte seem to preempt at all stages and were there to answer any query with so much patience.(...
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“All staff I spoke to were friendly and kind. ......”

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Mar 20,2020
Minithumbdown
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Michelle Brown
By: 'Mary Paley'
Mar 20,2020
0 people found
this helpful
All staff I spoke to were friendly and kind. I was very stressed and am glad I had their support....
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“Hannels been brillant....”

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Mar 17,2020
Minithumbup
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Emma Reeve
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Lauren Taylor
By: 'Stephanie smith'
Mar 17,2020
0 people found
this helpful
Brilliant help everyone has been so lovely and so helpful always calling for updates and quick sale for my house....
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By: lauren taylor
Mar 18, 2020
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Hi Stephanie, Thank you for taking your time to write about your experience with Hannells Littleover. I have passed your feedback on to the rest of the team and they were overjoyed when they heard it and it really made their day. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“This transactional went very smoothly and tha......”

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Mar 16,2020
Minithumbup
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Natalie
By: 'Julien Amoruso'
Mar 16,2020
0 people found
this helpful
This transactional went very smoothly and that is due to all parties involved. Hannell’s were efficient in dealing with enquiries and flexible in allowing me to send contractors to the property for the purpose of carrying out valuations etc. That made the transaction much ...
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“Excellent, i think this word says it all.We......”

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Mar 15,2020
Minithumbup
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Leanna Holmes
By: 'Donald Mjngcal'
Mar 15,2020
0 people found
this helpful
Excellent, i think this word says it all. We have an easy time with starting with the initial visit until the time we we're able to rent the property....
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“Amazing team at hannels mickleover,answer all......”

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Mar 11,2020
Minithumbup
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Eve Holmes
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Cally Murphy
By: 'Ruth Glanville'
Mar 11,2020
0 people found
this helpful
Amazing team at hannels mickleover,answer all questions promptly,friendly professional and knowledgeable,would definitely recommend to friends and family.Eve,Sam,Sarah and Callie to name a few are fantastic...
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“It was a very good experience. very informati......”

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Mar 11,2020
Minithumbup
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Gemma Loisy
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Aaron Curd
By: 'Manmohani Kaur'
Mar 11,2020
0 people found
this helpful
It was a very good experience. very informative at all the time. I would love to use their services again in the future....
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By: lauren taylor
Mar 11, 2020
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Thank you for taking the time to write such a fantastic review. We were delighted when we read it. So lovely to read that you would love to use our services again in the future, it really made our day. We will looking forward to working with you through to the completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Estate agent Angel's...”

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Mar 11,2020
Minithumbup
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Nicola Barnard
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By: 'Duane Brown'
Mar 11,2020
0 people found
this helpful
Nicola and Zara were the two lovely and knowledgable members we dealt with on a regular basis. Although they were not representing us, at no point did they not help. They went over and beyond. Any issue or question we raised, they had answers, or ...
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“Hannells have been brilliant with helping us ......”

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Mar 11,2020
Minithumbup
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Rebecca
By: 'Abby Rogers'
Mar 11,2020
0 people found
this helpful
Hannells have been brilliant with helping us find a property. They're incredibly friendly and helpful and are always able to answer your questions...
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“Excellent service...”

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Mar 11,2020
Minithumbup
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Natalie
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Angie Taylor
By: 'Ana Iliescu'
Mar 11,2020
0 people found
this helpful
Excellent service We had a very pleasant buying experience with Hannells estate agents, Alvaston. We are first time buyers and we had little experience in this area. Their professional help is much appreciated....
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“Another sale with Hannells and once again we ......”

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Mar 11,2020
Minithumbup
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Eve Holmes
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Cally Murphy
By: 'Philip'
Mar 11,2020
0 people found
this helpful
Another sale with Hannells and once again we are over the moon and sold our house in 3 days! The whole Hannells team really go above and beyond for you. A special thank you to Cally & Eve Mickleover branch....
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“Lovely team, very friendly and made it really......”

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Mar 10,2020
Minithumbup
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Leanna Holmes
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Eliza Tudgay
By: 'Charlotte'
Mar 10,2020
0 people found
this helpful
Lovely team, very friendly and made it really simple and easy for us to move into our first property hassle free....
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“Hennalls provided an excellent service. Very ......”

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Mar 10,2020
Minithumbup
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Leanna Holmes
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Jenna Dolman
By: 'Santosh Saroha'
Mar 10,2020
0 people found
this helpful
Hennalls provided an excellent service. Very professional and prompt services. Staff is very friendly and professional. Very good app n communication....
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“Great service, probably the most affordable c......”

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Mar 10,2020
Minithumbup
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Jenna Dolman
By: 'Phil'
Mar 10,2020
0 people found
this helpful
Great service, probably the most affordable complete service around. Friendly staff always happy to help and always remain impartial. Few problems but all resolved amicably. Given a choice I would do the same again....
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“Very pleased with the service. Very friendly ......”

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Mar 10,2020
Minithumbup
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Leanna Holmes
By: 'Homer Caberto'
Mar 10,2020
0 people found
this helpful
Very pleased with the service. Very friendly and helpful staff. Used hannells lettings before on another property and the service was the same....
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“The staff here were always available to help,......”

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Mar 10,2020
Minithumbup
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Lauren Taylor
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Gemma Loisy
By: 'Brett Bennett'
Mar 10,2020
0 people found
this helpful
The staff here were always available to help, any time, no problem. They made us feel very reassured, a great team!...
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By: lauren taylor
Mar 11, 2020
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Hi Brett, Thank you for taking the time to write such a fantastic review. Myself and the team were delighted when they saw it. It really did make our day. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Student Office...”

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Mar 09,2020
Minithumbup
By: 'James Brown'
Mar 09,2020
1 people found
this helpful
I don`t usually write reviews however I thought that I must comment on the student office at Hannells. I have several student properties in Derby and use agents to find students for me. The service received from these agents is not to be desired ...
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“All the staff are so friendly and helpful, wo......”

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Mar 08,2020
Minithumbup
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Emma Reeve
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Lauren Taylor
By: 'Lynn Blackwood'
Mar 08,2020
0 people found
this helpful
All the staff are so friendly and helpful, wonderful service so far and highly recommended! Thank you so much for all your help!...
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By: lauren taylor
Mar 11, 2020
View all comments (1)
Hi Lynn, Thank you so much for your time to write about your experience with Hannells Littleover and writing such a brilliant review. Myself and the team were delighted when we saw it. We will now looking forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“The Derby team were excellent. Very friendly ......”

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Mar 07,2020
Minithumbup
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Leanna Holmes
By: 'Elshaeima Mohammed'
Mar 07,2020
0 people found
this helpful
The Derby team were excellent. Very friendly and efficient. Leanna made our move less stressful. The whole process starting from viewing the property to receiving the keys went smoothly....
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“Eve at Hannels Mickleover was fab and made t......”

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Mar 07,2020
Minithumbup
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Eve Holmes
By: 'bobby chatha'
Mar 07,2020
0 people found
this helpful
Eve at Hannels Mickleover was fab and made the whole viewing then buying process seamless. I would highly recommend her expertise and her passion and drive to deliver a win win outcome....
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“Natalie from the Alvaston branch was amazing.......”

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Mar 06,2020
Minithumbup
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Natalie
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Heather Furber
By: 'Nigel metcalf'
Mar 06,2020
0 people found
this helpful
Natalie from the Alvaston branch was amazing. Sold my house in 4 days and negotiated a exceptional price. I would definitely recommend hannels for a first class service...
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“Excellent service from the Alvaston branch in......”

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Mar 04,2020
Minithumbup
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Heather Furber
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Angie Taylor
By: 'Mick storrar'
Mar 04,2020
0 people found
this helpful
Excellent service from the Alvaston branch in Derby, the whole team have been very helpful, friendly and professional. I couldn't recommend them enough...
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“I have had a very good experience using Hanne......”

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Mar 04,2020
Minithumbup
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Jenna Dolman
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Leanna Holmes
By: 'Janet Kunica'
Mar 04,2020
0 people found
this helpful
I have had a very good experience using Hannells Lettings. My queries are answered promptly. The staff are very friendly and helpful....
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“Great service from Hannells...”

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Mar 04,2020
Minithumbup
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Amanda Aldenat
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Helen
By: 'Kathryn Revilles'
Mar 04,2020
0 people found
this helpful
The service we have received from Hannells has been outstanding, the communication exceptional and the effort from Helen, to gets us a buyer was estate agency experience at it's best. I think I have spoken to everyone in the branch who have all been sooo ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:46 AM 19/09/2018 by allAgents

Awards won by Hannells

Individual Branch Awards

Derby, DE24

Derby, DE73

Derby, DE3

Derby, DE24

Derby, DE23

Derby, DE22

Derby, DE21


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