Hannells
4.9/5, 768 reviews
98% recommended
93% sales valuation accuracy
98% sales fee satisfaction
86% lettings valuation accuracy
95% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Hannells | Derby's Top Rated & Best Selling Estate Agent

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 98% £22,000 £47,000,000
Lettings 86% 95% £320 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
55 2 73 2 397 3 209 3 20 4
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Helpful, friendly and competent staff....”

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Jan 17,2020
Minithumbup
Leanna Holmes
By: 'Andrewn'
Jan 17,2020
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Helpful, friendly and competent staff. Renting process was smooth and easy. I would recommend Hannells to both landlords and tenants. Leanna was clearly very knowledgeable regarding the process....
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“The ladies were very helpful, polite and cari......”

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Jan 17,2020
Minithumbup
Heather Furber
Angie Taylor
By: 'Steph Delaney'
Jan 17,2020
0 people found
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The ladies were very helpful, polite and caring, went above and beyond to help me when I needed it. Highly recommended....
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“Our experience started off not so good due to......”

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Jan 16,2020
Minithumbup
By: 'Momina Aftab'
Jan 16,2020
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Our experience started off not so good due to our offer being accepted & then being told viewings continued and a higher offer was being considered. However since our second offer was accepted, Hannells have been extremely professional and helpful especially a gentleman by the name ...
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By: lauren taylor
Jan 17, 2020
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Hi Momina, Thank you for taking the time to write about your experience with Hannells. So sorry to hear that you were a little disappointed initially after your offer being accepted 1st time. With the property being such a popular property and still awaiting your financial qualification we still had a lot of activity go ahead. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Hannells did a great job selling the property......”

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Jan 14,2020
Minithumbup
Jo Riggott
Amy Boole
By: 'Chris squire'
Jan 14,2020
0 people found
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Hannells did a great job selling the property. Staff are really great people both at the alvaston and Chaddesden branches....
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“Great experience...”

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Jan 14,2020
Minithumbup
Emma Reeve
Martin King
By: 'Danielle'
Jan 14,2020
0 people found
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Great experience from making the appointments, to the viewings and finally to the paperwork. Friendly team on hand to answer all queries....
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By: lauren taylor
Jan 17, 2020
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Hi Danielle, thank you for taking the time to write about your experience you have had with Hannells Littleover, So lovely to read that you have been really pleased. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Emma and the rest of the team have been amazi......”

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Jan 14,2020
Minithumbup
By: 'jasmeet Hansi'
Jan 14,2020
0 people found
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Emma and the rest of the team have been amazing. Thank you guys for all your help. I would so recommend using Hannells....
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By: lauren taylor
Jan 17, 2020
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Hi Jasmeet, Thank you for taking the time to write such a lovely review. So pleased to read that the team have been amazing - we really do pride ourselves in the service we provide all our sellers and buyers. So lovely to know that you would recommend Hannells to family and friends. Kind Regards Lauren and the whole team here at Littleover. ...

“Professional and knowledgeable...”

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Jan 14,2020
Minithumbup
Emma Reeve
Gemma Loisy
By: 'Julia Goyski'
Jan 14,2020
0 people found
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Our experience with Hannells has been excellent from the moment we went into the Littleover office to arrange a valuation. Professional, knowledgeable, courteous and efficient. They have kept us informed at every step....
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By: lauren taylor
Jan 17, 2020
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Hi Julia, I hope you are well - Thank you for taking the time to write such a lovely review. So pleased to read that you have been amazed by the service you have recieved from the team. Kind Regards Lauren and the whole team here at Littleover. ...

“My experience with hannells estate agents in ......”

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Jan 09,2020
Minithumbup
Michelle Tinson
By: 'Kerry Howard'
Jan 09,2020
0 people found
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My experience with hannells estate agents in chaddesden has been beyond amazing. The support, advice and friendly team, especially Michelle Tinson, has been so appreciated, especially with being first time buyers and this process being very new to us. The correspondence has been great, keeping ...
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“Sarah and all the staff went above and beyond......”

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Jan 09,2020
Minithumbup
Sarah Gascoigne
By: 'Geoffrey Smith'
Jan 09,2020
0 people found
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Sarah and all the staff went above and beyond to help me and guiding me through the process of purchasing a house, I would recommend anybody to use them they really care about the customer...
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“Superb service from Hannels. Very profession......”

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Jan 06,2020
Minithumbup
By: 'Bernadette Warren'
Jan 06,2020
1 people found
this helpful
Superb service from Hannels. Very professional throughout, providing us with sound advice during the process of our house move. Heather, Natalie and Gail, thank you so much for keeping us promptly updated on all aspects of our house move. Almost stress free and now happily ...
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By: angie Taylor
Jan 08, 2020
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Thank you so much Bernadette for the kind review.. We are so pleased we provided the "complete moving experience" we hope you are happy in your new home, I know your buyers are!! Angie (Manager) ...

“Excellent correspondence to date, progress an......”

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Jan 05,2020
Minithumbup
Emma Reeve
By: 'Ian Downing'
Jan 05,2020
0 people found
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Excellent correspondence to date, progress and feedback in relation to viewings excellent, know the house is Sold subject to contract exchange hopefully this correspondence continues....
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By: Lauren Taylor
Jan 06, 2020
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Hi Ian, Thank you for taking the time to write such a lovely review. It is so lovely to read that you have found our customer service excellent and we will look forward to continuing that whilst we take you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Leanna has been exceptionally helpful along t......”

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Dec 18,2019
Minithumbup
Leanna Holmes
By: 'Leanne Reynolds'
Dec 18,2019
0 people found
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Leanna has been exceptionally helpful along the way and we are very happy with the renting experience with hannells so far. Much improved service than with our previous lettings agent....
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“Great team...”

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Dec 17,2019
Minithumbup
By: 'Emma'
Dec 17,2019
0 people found
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The team are very helpful and supportive throughout the sales process and always keep you up to date. Would definitely recommend....
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By: Lauren Taylor
Dec 18, 2019
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Hi Emma, Thank you for taking the time to write such a lovely review. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Very happy with our selling experience with Hannells...”

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Dec 17,2019
Minithumbup
Lorna
Helen
By: 'G stillwell'
Dec 17,2019
0 people found
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Very happy with our selling experience with Lorna and Helen at Hannells. We found a buyer very quickly, thanks to the local knowledge of the agents. They were highly professional throughout and kept us informed every step of the way. Would recommend...
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“All the staff at the chaddesden branch were b......”

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Dec 14,2019
Minithumbup
By: 'Mrs kelly forrester'
Dec 14,2019
0 people found
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All the staff at the chaddesden branch were brilliant from start to finish. They were all a great support and was always on hand to give advice , help and reassurance along our journey. The whole team were friendly and we always felt we could call ...
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“Top service...”

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Dec 12,2019
Minithumbup
Lorna
By: 'Daniel lowe'
Dec 12,2019
0 people found
this helpful
They were absolutely brilliant and on the ball keeping me updated every step of the way. Would highly recommend using them for buying and selling....
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“Lorna has been fantastic all through the proc......”

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Nov 28,2019
Minithumbup
Lorna
By: 'Norma M Bailey'
Nov 28,2019
0 people found
this helpful
Lorna has been fantastic all through the process of selling my property.At all times Lorna has kept me in touch with all aspects of the sale from discussing the sales brochure to completion of the sale. Always willing to help and discuss any issues ...
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“excellent from every member of the Team, thor......”

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Nov 26,2019
Minithumbup
Aaron Curd
By: 'Sue Talbot'
Nov 26,2019
0 people found
this helpful
excellent from every member of the Team, thorough and speedy efficiency - all of them had a great knowledge of he area and were well informed and very personable...
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By: Lauren Taylor
Nov 27, 2019
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Hi Sue, Thank you so much for taking the time to write such a fantastic review. We are so pleased to read that you have found the whole team thorough and efficient. We really do pride ourselves in delivering amazing customer service and I really do believe this shows with the fantastic reviews and feedback we receive. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Fantastic from start to finish. Called me eve......”

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Nov 22,2019
Minithumbup
Michelle Brown
Sarah Keeling
By: 'JH'
Nov 22,2019
0 people found
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Fantastic from start to finish. Called me every eeek with an update and when a seller pulled out ... they got me another purchaser within the week...
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“Staff are absolutely lovely! Natalie has been......”

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Nov 20,2019
Minithumbup
Natalie
By: 'Georgia'
Nov 20,2019
0 people found
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Staff are absolutely lovely! Natalie has been great throughout! Amazing communication and kept me informed! Thank you for the advise and help! Highly recommend!...
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“Hannells Team at Littleover have been brillia......”

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Nov 20,2019
Minithumbup
Emma Reeve
Gemma Loisy
By: 'Michelle Golding'
Nov 20,2019
0 people found
this helpful
Hannells Team at Littleover have been brilliant in the sale of my property and they are excellent at keeping me updated. MG...
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By: Lauren Taylor
Nov 21, 2019
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Hi Michelle, Thank you so much for taking the time to write a review. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“The Team at Hannells- Blagreaves Lane- excellent at every level...”

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Nov 15,2019
Minithumbup
Emma Reeve
Lauren Taylor
By: 'Phil & Jennie Pendlebury'
Nov 15,2019
0 people found
this helpful
The Team at Hannells have given first class customer service throughout the whole sale process. We have received regular updates on viewings, enquiries and offers, with communication being instant, concise and extremely helpful. I can't thank the Team enough for the superb service we have ...
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By: Lauren Taylor
Nov 18, 2019
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Hi Phil and Jennie, Thank you so much for taking the time to write about your experience with Hannells Littleover. Its so lovely to read that you have been so pleased with the customer service you have received from our team. We really do pride ourselves with the customer service we provide and providing all our customers with the complete moving experience. We will look forwarding to taking you through to completion. Kind Regards Lauren and the team here at Littleover. ...

“Rebecca was really helpful and professional w......”

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Nov 15,2019
Minithumbdown
Rebecca
By: 'Shelley Steyn'
Nov 15,2019
0 people found
this helpful
Rebecca was really helpful and professional which took some of the stress away from the process of purchasing a property....
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By: Angie Taylor
Nov 18, 2019
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Thank you so much for the kind review.. Rebecca is a new addition to our team in Alvaston and we are all pleased that she managed to relieve the stress. Thanks again .. ...

“Great support from the start. Little effort f......”

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Nov 08,2019
Minithumbup
Emma Reeve
By: 'Any Reid'
Nov 08,2019
0 people found
this helpful
Great support from the start. Little effort from myself. Also appreciated the advice from the team regarding photos and sales prep. Thank you...
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Attachments

Review file
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By: Lauren Taylor
Nov 09, 2019
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Thank you for taking the time to write about your experience with the team at Littleover. So lovely to read that you were given the support from the start of your experience. We will now look forward to taking you through to completion. Once again Thank you. Kind Regards Lauren and the whole team here at Littleover Hannells. ...

“Hannells were utterly professional and helpfu......”

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Nov 06,2019
Minithumbup
Sara Walker-Bradley
By: 'Samuel Gilbert'
Nov 06,2019
0 people found
this helpful
Hannells were utterly professional and helpful despite the unfavourable conditions presented from buyers pulling out and the council's national highest time taken to undertake a land registry search. Throughout Sara and the team at Hannells did their upmost to pursue the sale of the property, ...
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By: Nicola Barnard
Nov 06, 2019
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Hi Sam thank you for your review & comments. There are often obstacles to overcome during the house selling process & we were more than happy to help guide you through them. Best wishes Nicola & the Allestree Team ...

“Always very helpful and friendly. Very good a......”

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Nov 05,2019
Minithumbup
Lauren Taylor
By: 'Anna Smart'
Nov 05,2019
0 people found
this helpful
Always very helpful and friendly. Very good at keeping in contact and nothing seemed too much trouble. Absolutely no complaints!...
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By: Lauren Taylor
Nov 06, 2019
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Hi Anna, Thank you for taking the time to write about your experience with Hannells Littleover. Lovely to hear that you have received amazing service. We will looking forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“I have recently purchased a property through ......”

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Nov 05,2019
Minithumbup
Lorna
Claire
By: 'Robert wagg'
Nov 05,2019
0 people found
this helpful
I have recently purchased a property through hannells estate agents in Oakwood. The staff there was fantastic. Lorna was great! She assisted me so much with the solicitors that I used as they were useless. She helped chase the searches. I was informed throughout the ...
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“great support...”

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Nov 05,2019
Minithumbup
Emma Reeve
Alex Simpson
By: 'AMR ABDELREHIM'
Nov 05,2019
0 people found
this helpful
I found all staff in the branch at belgreaves lane very friendly, helpful and provided great support selling and buying properties....
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By: Lauren Taylor
Nov 06, 2019
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Good Afternoon, Thank you for writing about your experience with Hannells so far. So lovely to hear that you found all the staff helpful, friendly and provided great support. Kind Regards Lauren. ...

“From start to finish I have received excellen......”

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Nov 04,2019
Minithumbup
Zoe Blakeman
Pam Fletcher
By: 'Catharine Daly'
Nov 04,2019
0 people found
this helpful
From start to finish I have received excellent customer service from the sales team at Hannells Allestree branch. I would definitely recommend to friends and family....
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By: Nicola Barnard
Nov 04, 2019
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Catherine thank you for your review & taking the time to write it. It was great to here you were happy with our service & would recommend us to others. Kind regards Nicola & the Allestree Team ...

“The whole process was remarkably quick and ha......”

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Nov 04,2019
Minithumbup
Lauren Taylor
Aaron Curd
By: 'rob donald'
Nov 04,2019
0 people found
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The whole process was remarkably quick and hassle free. Hannells were great in guiding us in our first house sale. We sold in less than a week!...
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By: Lauren Taylor
Nov 06, 2019
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Hi Rob, Thank you for taking the time to write about your experience with Hannells so far. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:46 AM 19/09/2018 by allAgents

Awards won by Hannells

Individual Branch Awards

Derby, DE24

Derby, DE73

Derby, DE3

Derby, DE24

Derby, DE23

Derby, DE22

Derby, DE21


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