Hannells
4.9/5, 911 reviews
98% recommended
94% sales valuation accuracy
98% sales fee satisfaction
89% lettings valuation accuracy
96% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Latest Reviews View all Reviews 911
Featured Review
a
reviewed by 'DenStone'
“As a landlord,I cannot fault the prompt professional service received from Heather.From receiving keys to a property -photos-advertising-viewing ......”
Featured Review
a
reviewed by 'Mr Stanley'
“Just a comment to say I always find Vicky & Jenna extremely helpful, pro-active and responsive in my dealings with them. ......”
Featured Review
a
reviewed by 'EmmaW'
“Responsive in assisting with problems and happy to help. Vicky has always remained professional and updates us regularly without having ......”
Featured Review
a
reviewed by 'Indie Critic'
“Brilliant estate agents. Reasonably priced, non-pretentious, extremely friendly and courteous staff. Highly efficient and effective as a team. Kept me ......”
Featured Review
a
reviewed by 'GDW Construction. Gary.'
“From start to finish the staff have been great. We dealt with nearly all members at one point or another ......”
3rd Aug 2020
reviewed by 'Aben Living Limited'
“From start to finish the whole Hannells team are there to answer any queries and support you throughout the buying ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £22,000 £47,000,000
Lettings 89% 96% £320 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
71 2 91 2 459 6 248 5 23 4
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Rankings
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Hannells Image 1
Hannells Branches (view all 8)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Chellaston, DE73
Lettings Pride Park, DE24
Littleover, DE23
Mickleover, DE3
Oakwood, DE21
Featured Review
a

“Great Service !...”

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Apr 04,2019
Minithumbup
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Heather Furber
By: 'DenStone'
Apr 04,2019
15 people found
this helpful
As a landlord,I cannot fault the prompt professional service received from Heather. From receiving keys to a property -photos-advertising-viewing and a tennant accepting only an amazing 4days.........that's outstanding-many thanks !!!!...
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Comment on agent fees
Every penny spent on Hannells fees is a penny very well spent.
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Featured Review
a

“Good Service...”

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Mar 22,2019
Minithumbup
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Vicky Hallam
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Jenna Dolman
By: 'Mr Stanley'
Mar 22,2019
13 people found
this helpful
Just a comment to say I always find Vicky & Jenna extremely helpful, pro-active and responsive in my dealings with them. Generally as a landlord I'm very satisfied with the service that Hannells provide....
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Featured Review
a

“Professional and responsive...”

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Mar 26,2019
Minithumbup
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Vicky Hallam
By: 'EmmaW'
Mar 26,2019
13 people found
this helpful
Responsive in assisting with problems and happy to help. Vicky has always remained professional and updates us regularly without having to chase. Letting with Hannells is easy and the process has been great....
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Comment on agent fees
The fees were fine. Affordable
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Featured Review
a

“Professional, Personable and Effective service...”

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Apr 08,2019
Minithumbup
By: 'Indie Critic'
Apr 08,2019
3 people found
this helpful
Brilliant estate agents. Reasonably priced, non-pretentious, extremely friendly and courteous staff. Highly efficient and effective as a team. Kept me well informed at each stage. Got a sale within weeks. Their good reputation is well deserved. I highly recommend to future sellers....
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Comment on agent fees
Reasonable fees
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By: Angie Taylor
Apr 08, 2019
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Thank you so much for the positive review. It was a pleasure selling such a beautiful home and the whole team are pleased that you asked Hannells to look after you throughout the process. ...
Featured Review
a

“Great easy service...”

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Apr 06,2019
Minithumbup
By: 'GDW Construction. Gary.'
Apr 06,2019
4 people found
this helpful
From start to finish the staff have been great. We dealt with nearly all members at one point or another and each one were fantastic and knowledgeable. We look forward to working with them again in the future....
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Comment on agent fees
Good
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“Excellent service from start to finish!...”

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Aug 03,2020
Minithumbup
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Angie Taylor
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Natalie
By: 'Aben Living Limited'
Aug 03,2020
0 people found
this helpful
From start to finish the whole Hannells team are there to answer any queries and support you throughout the buying process. We have purchased from this branch of Hannells before so we were confident that we would be looked after well, and we were. This ...
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By: Angie Taylor
Aug 04, 2020
Thank you for the great review Adam.. we value your comments and as you point out not all transactions are straight forward.. resilience and commitment are two values that come to mind.. and I believe all parties showed these in abundance. Good luck with the project and looking forward to the next time!!

“We are very happy with the service and friend......”

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Aug 02,2020
Minithumbup
By: 'Leigh wathall'
Aug 02,2020
0 people found
this helpful
We are very happy with the service and friendly staff at the alvaston office, They were very helpful and answered all the questions we asked in a quick and friendly manner. They were very professional and happy....
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By: Angie Taylor
Aug 04, 2020
Dear Leigh, we thank you for taking the time to post such a kind review.. the team work hard to ensure the process is a stress free as possible for everyone. Love the comment about my "happy" team.. nice to see that comes across.. Thanks again!!

“Perfect in every way. Friendly, competent and......”

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Jul 31,2020
Minithumbup
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Alex Simpson
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Lauren Taylor
By: 'Richard Lisewski'
Jul 31,2020
0 people found
this helpful
Perfect in every way. Friendly, competent and efficient staff. Excellent in all respects from start to finish. Property marketed very well with great photos. Communication very efficient and always called back. Will definitely use again....
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“My house sale was long and hard with many com......”

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Jul 29,2020
Minithumbup
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Angie Taylor
By: 'Jennifer Barker'
Jul 29,2020
0 people found
this helpful
My house sale was long and hard with many complications including the COVID 19 pandemic. Angie was professional through out and worked hard at achieving my house sale... I am very grateful....
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By: Angie Taylor
Aug 04, 2020
Thank you so much for posting a review Jenni, we appreciate the kind words following what was a particularly long and sometimes arduous journey. But your commitment and our resilience to see this through enabled us to get there in the end.. We wish you health and happiness and happy house hunting!!

“Too many phone calls...”

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Jul 28,2020
Minithumbdown
By: 'Lynn Blackwood'
Jul 28,2020
0 people found
this helpful
Helpful whilst viewing and selling the property then bombarded with too many unnecessary phone calls until the sale was completed. Would NOT recommend...
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By: lauren taylor
Aug 03, 2020
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Hi Lynn, Thank you for taking the time to write about your experience with Hannells Littleover and your feedback. Our process is to progress your sale in a timely matter and to keep you fully informed of all developments on your sale. I apologise if you feel this was to much/not needed for you. Thank you once again for your feedback Kind Regards Lauren. ...

“I have recently moved into derby for investme......”

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Jul 23,2020
Minithumbup
By: 'Donna pegg'
Jul 23,2020
0 people found
this helpful
I have recently moved into derby for investment purposes and have been over the moon with the service Sarah and Leah have provided in such a short matter of time. Sarah is very proactive, helpful and knowledgeable and makes the whole buying process simple. Well ...
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“I would highly recommend using Hannells, at e......”

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Jul 22,2020
Minithumbup
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Heather Furber
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Rebecca
By: 'Zoe Cooper'
Jul 22,2020
1 people found
this helpful
I would highly recommend using Hannells, at each step of the way they’ve been personable, responsive, helpful and knowledgeable. Never have I felt pressured by them and Heather our Valuations Manager, Rebecca Walton and Natalie Clarke have all been exceptional. Thank you guys. We’...
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By: Angie Taylor
Aug 04, 2020
Thank you Zoe, for the great team review.. it's so rewarding to read that the whole team were there throughout. Thanks again!!

“Hannells have been fantastic in how they’ve d......”

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Jul 17,2020
Minithumbup
By: 'Mercy'
Jul 17,2020
0 people found
this helpful
Hannells have been fantastic in how they’ve dealt with my case. Trying to purchase a property can be really stressful and so it’s important to have an agency that offers full transparency at all times. I’ve dealt with Gemma and Aaron who ...
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By: lauren taylor
Jul 24, 2020
View all comments (1)
Thank you so much for taking the time to write about your experience with Hannells Littleover. We are so pleased to hear that your purchase has not been a stressful experience. We will now look forward to working with you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“Chaddesden Branch - From booking the first vi......”

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Jul 17,2020
Minithumbup
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Michelle Tinson
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Aimee Thornton
By: 'Caroline Crawley'
Jul 17,2020
0 people found
this helpful
Chaddesden Branch - From booking the first viewing to making an offer all of the staff were friendly, immensely helpful and professional....
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“So far I have nothing but admiration for the ......”

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Jul 17,2020
Minithumbup
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Emma Reeve
By: 'Geoffrey Hale'
Jul 17,2020
0 people found
this helpful
So far I have nothing but admiration for the staff at Hannells Littleover. I was pleasantly surprised how soon the property was on the market after approaching Hannell’s and to have a buyer within days put the icing on the cake. The staff dealt ...
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By: lauren taylor
Jul 24, 2020
View all comments (1)
Hi Geoffrey, I hope you are well. Thank you so much for your kind words, it really does mean so much to hear such lovely words. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Professional, faultless service from start to......”

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Jul 16,2020
Minithumbup
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Rebecca
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Heather Furber
By: 'John Pessoll'
Jul 16,2020
1 people found
this helpful
Professional, faultless service from start to finish! Selling your house is always a stressful experience an even more so during a global pandemic. The team at Hannells have made the entire process so easy, transparent and clear with impeccable customer service. Special mention has to ...
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By: Angie Taylor
Aug 04, 2020
What a great review for the team John. thank you for taking the time to do it. We really value the feedback and look forward to handing the keys over to your buyers and to you on completion of your sale and purchase!!

“Very professional and efficient service. I wo......”

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Jul 16,2020
Minithumbup
By: 'Daya Singh'
Jul 16,2020
0 people found
this helpful
Very professional and efficient service. I would like to give a special mention to Vicky Hallam who was always very helpful and considerate....
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“Leanna Holmes was very friendly and handled t......”

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Jul 11,2020
Minithumbup
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Leanna Holmes
By: 'Leela'
Jul 11,2020
0 people found
this helpful
Leanna Holmes was very friendly and handled the handover very professionally. She is very responsive and the move in was easy....
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“All the team at Hannells at Alvaston have bee......”

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Jul 11,2020
Minithumbup
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Rebecca
By: 'Karl Beeston'
Jul 11,2020
3 people found
this helpful
All the team at Hannells at Alvaston have been so helpful and professional, they have brought to my attention new properties new to the market which match my search, I am so happy with their service I have bought 3 houses through them. Would definitely use ...
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“Staff have been lovely and very responsive to......”

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Jun 30,2020
Minithumbup
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Eve Holmes
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Sarah Keeling
By: 'Marie Testro'
Jun 30,2020
0 people found
this helpful
Staff have been lovely and very responsive to all my paperwork and needs. They’ve been able answer all my questions promptly....
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“Excellent...”

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Jun 25,2020
Minithumbup
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Heather Furber
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Rebecca
By: 'Marvyn Bradley'
Jun 25,2020
2 people found
this helpful
We've been with Hannells since pre Lockdown and they've been brilliant for us, we sold in a matter of days of our listing being up. Heather was fantastic with us from start to finish while we were trying to find a house for ourselves. Can't ...
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By: Angie Taylor
Aug 04, 2020
Such kind words and we thank you for taking the time to write the review.. Stay in touch Marvyn...

“Five Stars for the Hannells team...”

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Jun 24,2020
Minithumbup
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Angie Taylor
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Heather Furber
By: 'Lidia'
Jun 24,2020
2 people found
this helpful
As first time buyers at this strange time the thought of buying a house was very daunting. Hannells as a team have been amazing. Giving us amazing advice , making time to help and give me and my partner support going way past their job description. ...
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By: Angie Taylor
Jun 24, 2020
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Dear Lidia, Thank you so much for the kind review . We are so pleased for you and will be with you right through the process until we hand over your keys.. ...

“Professional, reliable and approachable agent...”

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Jun 22,2020
Minithumbup
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Hollie Clayton
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Leanna Holmes
By: 'Cute Place'
Jun 22,2020
0 people found
this helpful
I would totally recommend Hannells as a letting agent. They fully manage two properties for me and I have always been impressed with their friendliness and professionalism. The tenants they have found have been good and I have been especially impressed by the way they ...
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“I recently put my house on the market and Ha......”

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Jun 15,2020
Minithumbup
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Heather Furber
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Rebecca
By: 'Sophie Teehan'
Jun 15,2020
1 people found
this helpful
I recently put my house on the market and Hannells have just been brilliant throughout the whole process, they got me lots of viewings and after a busy weekend of showing potential buyers round an offer was accepted on the Monday. Didn't take long at ...
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By: Angie Taylor
Jun 24, 2020
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Dear Sophie, Thank you so much for the lovely review. I am so proud of my team and going above and beyond is what they do.. they want to make all our customers feel valued.. because they are!! Thank you so much and we will do our upmost to find you a new home.. ...

“Hannells in Mickleover have been fantastic! ....”

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Jun 12,2020
Minithumbdown
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Eve Holmes
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Sarah Keeling
By: 'Alexandra Johnson'
Jun 12,2020
0 people found
this helpful
Hannells in Mickleover have been nothing but great. The sale of our house was brought about by sad circumstances and they have been nothing but helpful and understanding. They have guided us through this process and nothing has been too much trouble...
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“angie was friendly professional and she was i......”

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Jun 12,2020
Minithumbup
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Angie Taylor
By: 'John Hannigan'
Jun 12,2020
0 people found
this helpful
angie was friendly professional and she was instrumental in me negotiating the purchase of this property in unusual times thankyou 😁...
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By: Angie Taylor
Jun 24, 2020
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Thank you John, it has been a pleasure to help you and look forward to the day we hand over keys to your new home.. ...

“Amy and the whole Hannells' team were brillia......”

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Jun 09,2020
Minithumbup
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Amy Boole
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Sarah Gascoigne
By: 'Tim Palmer'
Jun 09,2020
0 people found
this helpful
Amy and the whole Hannells' team were brilliant throughout the whole process. Making a stressful time a lot more bearable and being available to answer queries and questions throughout....
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“The service I received was excellent. I was a......”

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Jun 08,2020
Minithumbup
By: 'lynn Balley'
Jun 08,2020
0 people found
this helpful
The service I received was excellent. I was always advised when a viewing was to take place as I was selling an empty house and always had lots of constructive feedback. My house was a difficult house to sell in that it had a lot ...
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By: Angie Taylor
Jun 24, 2020
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Dear Lynn, we understand that not every sale is straight forward and that is where we go the extra mile to ensure that we help manage the stress and provide valid and constructive advice to work through issues and find solutions not problems. Thank you so much for recognising ...

“Fantastic estate agents. During these challen......”

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Jun 08,2020
Minithumbup
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Eve Holmes
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Sam Harrison
By: 'Marc Thrasivoulou'
Jun 08,2020
0 people found
this helpful
Fantastic estate agents. During these challenging times, Hannells were still able to to sell our property in under 1 week. Would highly recommend....
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“Excellent service in a very difficult period.......”

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Jun 07,2020
Minithumbup
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Alex Simpson
By: 'Baljit Johal'
Jun 07,2020
0 people found
this helpful
Excellent service in a very difficult period. Hi Hannells kept me informed at every stage. Polite and professional staff. Thank you to Angie, Alex and Lauren....
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By: Lauren Taylor
Jul 03, 2020
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Hi Baljit, Thank you for taking the time to write about your experience with the Hannells team Littleover. We hope you have settled in to your new home. Kind Regards Lauren and the team here at Littleover. ...

“Extremely helpful with finding a suitable pro......”

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Jun 04,2020
Minithumbup
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Angie Taylor
By: 'Adam Taylor'
Jun 04,2020
0 people found
this helpful
Extremely helpful with finding a suitable property and communicated effectively. Angie went above and beyond to support with a smooth experience....
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“Can’t recommend Hannels in Alvaston enough!!!...”

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Jun 02,2020
Minithumbup
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Rebecca
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Heather Furber
By: 'Matthew Hannibal'
Jun 02,2020
1 people found
this helpful
Can’t recommend Hannels in Alvaston enough! Fantastic service throughout, even during the corona lockdown! Rebecca and Heather were always on hand for advice and professional guidance but also responded quickly to my enquiries and giving feedback on viewings! They managed to achieve a much ...
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By: Angie Taylor
Jun 02, 2020
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Thanks Matthew for appreciating the hard work the team put in to provide the "complete moving experience" stay in touch!! ...

“5 star team at hannells...”

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Jun 02,2020
Minithumbup
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Michelle Tinson
By: 'Kim taylor'
Jun 02,2020
0 people found
this helpful
Everyone at hannells have been fantastic, they have communicated everything to myself so well at all times. They have been so supportive and helpful during some difficult times, nothing was to much and always went above and beyond, thank you....
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“Angie and the team at Alvaston"SIMPY THE BE......”

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Jun 01,2020
Minithumbup
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Heather Furber
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Angie Taylor
By: 'Christopher HOLT'
Jun 01,2020
1 people found
this helpful
Angie and the team at Alvaston "SIMPY THE BEST"!!! Cheers ladies , pop round for a brew anytime! Wonderful service and support throughout , couldn't ask for a better team , Michael pay them all a bonus!!!...
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By: Angie Taylor
Jun 02, 2020
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Dear Chris, thanks for the review!!! was great working with you and can't wait to see it when you have finished.. Keep in touch!! ...

“Professional, efficient and friendly....”

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May 29,2020
Minithumbup
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Heather Furber
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Rebecca
By: 'Sarah Witney'
May 29,2020
1 people found
this helpful
Really pleased with the fantastic service Hannells provided in order to sell our property in minimal time. Hannells acted professionally and extremely efficiently in these unprecedented times in order to get our property on the market as soon as they were granted a return to ...
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By: Angie Taylor
Jun 02, 2020
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Dear Sarah.. thank you for taking the time to write such a lovely review. The team are so pleased for you. Take care and stay safe!! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:46 AM 19/09/2018 by allAgents

Awards won by Hannells

Individual Branch Awards

Derby, DE24

Derby, DE73

Derby, DE3

Derby, DE24

Derby, DE23

Derby, DE22

Derby, DE21


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