Hannells
4.9/5, 1218 reviews
97% recommended
95% sales valuation accuracy
98% sales fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Hannells | Derby's Top Rated & Best Selling Estate Agent

Latest Reviews

 View all Reviews 1218
4th Apr 2019
reviewed by 'DenStone'
“As a landlord,I cannot fault the prompt professional service received from Heather.From receiving keys to a property -photos-advertising-viewing ......”
22nd Mar 2019
reviewed by 'Mr'
“Just a comment to say I always find Vicky & Jenna extremely helpful, pro-active and responsive in my dealings with them. ......”
26th Mar 2019
reviewed by 'EmmaW'
“Responsive in assisting with problems and happy to help. Vicky has always remained professional and updates us regularly without having ......”
8th Apr 2019
reviewed by 'Indie'
“Brilliant estate agents. Reasonably priced, non-pretentious, extremely friendly and courteous staff. Highly efficient and effective as a team. Kept me ......”
6th Apr 2019
reviewed by 'GDW'
“From start to finish the staff have been great. We dealt with nearly all members at one point or another ......”
11th Apr 2021
reviewed by 'R Patrick'
“I was very anxious going into the process of selling my property. Initially, Hannells were the only Estate Agent I ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £22,000 £47,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
76 3 104 2 626 11 354 10 26 7
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Rankings
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Hannells Branches (view all 8)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Oakwood, DE21
Sales Chellaston, DE73

“Great Service !...”

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Apr 04,2019
Minithumbup
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Heather Furber
By: 'DenStone'
Apr 04,2019
15 people found
this helpful
As a landlord,I cannot fault the prompt professional service received from Heather. From receiving keys to a property -photos-advertising-viewing and a tennant accepting only an amazing 4days.........that's outstanding-many thanks !!!!...
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Comment on agent fees
Every penny spent on Hannells fees is a penny very well spent.
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“Good Service...”

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Mar 22,2019
Minithumbup
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Vicky Hallam
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Jenna Dolman
By: 'Mr'
Mar 22,2019
13 people found
this helpful
Just a comment to say I always find Vicky & Jenna extremely helpful, pro-active and responsive in my dealings with them. Generally as a landlord I'm very satisfied with the service that Hannells provide....
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“Professional and responsive...”

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Mar 26,2019
Minithumbup
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Vicky Hallam
By: 'EmmaW'
Mar 26,2019
13 people found
this helpful
Responsive in assisting with problems and happy to help. Vicky has always remained professional and updates us regularly without having to chase. Letting with Hannells is easy and the process has been great....
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Comment on agent fees
The fees were fine. Affordable
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“Professional, Personable and Effective service...”

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Apr 08,2019
Minithumbup
By: 'Indie'
Apr 08,2019
3 people found
this helpful
Brilliant estate agents. Reasonably priced, non-pretentious, extremely friendly and courteous staff. Highly efficient and effective as a team. Kept me well informed at each stage. Got a sale within weeks. Their good reputation is well deserved. I highly recommend to future sellers....
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Comment on agent fees
Reasonable fees
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By: Angie Taylor
Apr 08, 2019
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Thank you so much for the positive review. It was a pleasure selling such a beautiful home and the whole team are pleased that you asked Hannells to look after you throughout the process. ...

“Great easy service...”

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Apr 06,2019
Minithumbup
By: 'GDW'
Apr 06,2019
4 people found
this helpful
From start to finish the staff have been great. We dealt with nearly all members at one point or another and each one were fantastic and knowledgeable. We look forward to working with them again in the future....
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Comment on agent fees
Good
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“Fast and Friendly Service...”

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Apr 11,2021
Minithumbup
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Aimee Thornton
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Jo Riggott
By: 'R Patrick'
Apr 11,2021
0 people found
this helpful
I was very anxious going into the process of selling my property. Initially, Hannells were the only Estate Agent I booked in to value and discuss how to sell my home. From the first contact to having Jo come round to explain the process, I ...
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“An absolutely brilliant team 'Hannells Alvast......”

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Apr 09,2021
Minithumbup
By: 'Ann-marie'
Apr 09,2021
0 people found
this helpful
An absolutely brilliant team 'Hannells Alvaston'. Always bright and cheerful with a positive attitude, and professional approach with selling my property. Certainly would recommend to anyone considering putting their property on the market....
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“What a fantastic team !! Amy and Eliza have b......”

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Apr 09,2021
Minithumbup
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Amy Boole
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Eliza Tudgay
By: 'Charlotte'
Apr 09,2021
0 people found
this helpful
What a fantastic team !! Amy and Eliza have been amazing and couldn't wish to buy from a better agent. Communication has been brilliant and have shared our excitement along the way. Well done ladies keep being you... you are fab!!...
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“Thanks Hannells...”

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Apr 09,2021
Minithumbup
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Claire
By: 'Rebekah'
Apr 09,2021
0 people found
this helpful
All the staff at Hannells have been so helpful and supportive all the way through the process of selling our old home and buying our new one. Special thanks to Claire who was particularly instrumental in calling around and finalising everything, communicating with all parties ...
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“All staff are friendly and informative , exce......”

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Apr 08,2021
Minithumbup
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Aaron Curd
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Niki Younger
By: 'Andy'
Apr 08,2021
0 people found
this helpful
All staff are friendly and informative , excellent helpful service, always on hand to answer any questions. I Would defintely recommend Hannels....
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“House Purchase at a distance...”

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Apr 08,2021
Minithumbup
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Sally
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Sarah Keeling
By: 'Angela'
Apr 08,2021
0 people found
this helpful
The purchase of my property was made easier with the help of the team at Hannells Mickleover. Special thanks go to Sally Murphy who managed to accommodate our requests for information and measurement, promptly and effeciently....
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“Outstanding customer service from Eliza & Hea......”

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Apr 07,2021
Minithumbup
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Eliza Tudgay
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Heather Furber
By: 'Chris'
Apr 07,2021
1 people found
this helpful
Outstanding customer service from Eliza & Heather very friendly and helpful can't thank you all enough.Many Thanks Chris & Gail....
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“I would 100% use hannells of mickleover again......”

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Apr 07,2021
Minithumbup
By: 'Janette'
Apr 07,2021
0 people found
this helpful
I would 100% use hannells of mickleover again. We couldn't believe how quickly you got us on the market, your correspondence was excellent, you contacted us after every viewing with feed back, normally I have to chase estate agents for that. I've already recommended you to ...
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“Thanks to the team at hannells especially Tra......”

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Apr 07,2021
Minithumbup
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Tracy
By: 'James'
Apr 07,2021
0 people found
this helpful
Thanks to the team at hannells especially Tracy, who spoke with me more than her own family at times. She was instrumental in constantly chasing up on this house purchase and I'm glad she was on my side....
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“Hannells's are an excellent Estate Agent's. A......”

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Apr 06,2021
Minithumbup
By: 'Gary'
Apr 06,2021
0 people found
this helpful
Hannells's are an excellent Estate Agent's. All the staff that I spoke with during the sale of my father's property especially Michelle Tinson were outstanding!!!! . I was kept informed of every viewing etc throughout the process. The level of professionalism and efficiency are second to ...
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“Excellent service from all at the Allestree Branch.......”

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Apr 04,2021
Minithumbup
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Sara Walker-Bradley
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Sarah Gascoigne
By: 'Paul'
Apr 04,2021
0 people found
this helpful
Excellent service from all at the Allestree Branch, if we were to ever sell again, we would definitely use Hannells again....
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By: Nicola Barnard
Apr 06, 2021
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Thank you Paul for your review and taking the time to write it. It has been a pleasure to assist you in your house move. Best wishes Nicola & the Allestree Team ...

“Thank you to the Oakwood team for helping us ......”

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Apr 04,2021
Minithumbup
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Helen
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Amanda Aldenat
By: 'Bennett'
Apr 04,2021
0 people found
this helpful
Thank you to the Oakwood team for helping us sell our property, not the easiest sale with a national lockdown two weeks after the initial marketing. The team kept us updated throughout the process to ensure a smooth sale....
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“The whole Hannells team worked well together ......”

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Apr 01,2021
Minithumbup
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Jo Riggott
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Aimee Thornton
By: 'PAUL CRAMPTON'
Apr 01,2021
0 people found
this helpful
The whole Hannells team worked well together from Jo to Aimee. I was kept up to date with all the viewings and the feed back from their house visits....
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“It has been a pleasure to buy my new home thr......”

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Mar 31,2021
Minithumbup
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Sarah Gascoigne
By: 'Phoebe'
Mar 31,2021
0 people found
this helpful
It has been a pleasure to buy my new home through Hannells, Sarah has been so personable and responsive, which is so important during a potentially stressful time!...
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“The team at Hannells Oakwood were excellent s......”

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Mar 30,2021
Minithumbup
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Claire
By: 'Amanda'
Mar 30,2021
0 people found
this helpful
The team at Hannells Oakwood were excellent selling my late fathers home. Claire was outstanding and showed respect at all times, kept us up to date weekly and answered all our questions. Thank you to Keilia also for visiting my late father's property everyweek to ...
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“The Team at Hannells Oakwood have been excell......”

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Mar 30,2021
Minithumbup
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Claire
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Kelia
By: 'A Andrew'
Mar 30,2021
0 people found
this helpful
The Team at Hannells Oakwood have been excellent through out the sale of my late father's. Claire has been outstanding showing respect, keeping us upto date everyweek with the sale and answering all of our questions....
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“Staff are brilliant, kept me updated with all......”

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Mar 30,2021
Minithumbup
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Sarah Gascoigne
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Nicola Barnard
By: 'Nicola'
Mar 30,2021
0 people found
this helpful
Staff are brilliant, kept me updated with all progress of viewings and sale. Easy process at selling my house. Wonderful will use again...
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“Just wanted to personally thank Amanda and Cl......”

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Mar 27,2021
Minithumbup
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Amanda Aldenat
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Claire
By: 'Alex'
Mar 27,2021
0 people found
this helpful
Just wanted to personally thank Amanda and Claire and Helen from Hannells’s Oakwood in Derby for the great job that they doing,making this sale of our property dealt with continuing support and speed.Each one of them helped us and they exceeded their ...
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“Kept us regularly informed through the whole ......”

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Mar 26,2021
Minithumbup
By: 'Richard'
Mar 26,2021
0 people found
this helpful
Kept us regularly informed through the whole selling process and handled all of the viewings. Thanks for you for your professional service...
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“We have received an outstanding service!...”

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Mar 26,2021
Minithumbup
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Eliza Tudgay
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Tracy
By: 'Wes and Lea'
Mar 26,2021
0 people found
this helpful
We have received an outstanding service from all of the team at the Alvaston Hannells office! We purchased our first home and completed on Friday being greeted by lots of lovely people when we collected our keys! From the very beginning, Eliza was amazing with ...
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“Jo and her team have been fantastic in the se......”

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Mar 26,2021
Minithumbup
By: 'Jan Bayliss'
Mar 26,2021
0 people found
this helpful
Jo and her team have been fantastic in the selling of our late mother's house. This has been our family home for 65 years and it was always going to be emotional but the team at Hannells have held our hand all the way. We're delighted ...
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“Have to say Thanks once again for your servi......”

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Mar 26,2021
Minithumbup
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Alex Simpson
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Lauren Taylor
By: 'Julie Lowe'
Mar 26,2021
0 people found
this helpful
Have to say Thanks once again for your service in selling our Bungalow this time. Best Estate Agents.by far. Think what makes it a good experience is because you base yourself in the Heart of the community . It is a plus and helps have ...
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By: Lauren Taylor
Mar 29, 2021
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Hi Julie, I hope you are well. Thank you so much for taking the time to write about the experience you have had with Hannells Littleover. Very delighted with your thoughts and was so lovely to read that you believe us to be the best agent by far. Thank you again Julie, Kind Regards Lauren and the whole team here at Littleover. ...

“Brilliant service, the estate agents have bee......”

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Mar 25,2021
Minithumbup
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Emma
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Aaron Curd
By: 'E Corbett'
Mar 25,2021
0 people found
this helpful
Brilliant service, the estate agents have been really good keeping in touch via emails because I am deaf abs always quick to provide feedbacks from viewings. I have had contacts from Niki, Aaron and Emma abs Tom all have been great!...
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“Very knowledgeable about the area and very he......”

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Mar 25,2021
Minithumbup
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Aaron Curd
By: 'Susan'
Mar 25,2021
0 people found
this helpful
Very knowledgeable about the area and very helpful staff .Debbie has been very helpful since tge sale great customer service from her and Aaron...
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“Fantastic service from start to finish. It's ......”

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Mar 24,2021
Minithumbup
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Tracy
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Eliza Tudgay
By: 'Sarah Towle'
Mar 24,2021
0 people found
this helpful
Fantastic service from start to finish. It's been a long and testing process BUT the communication and support never faltered at any point. From valuing the property to day of completion, I had every confidence that they would see the job through to the end. ...
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“All of the staff we dealt with were polite, f......”

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Mar 23,2021
Minithumbup
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Michelle Tinson
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George Shore
By: 'Kayleigh Lane'
Mar 23,2021
0 people found
this helpful
All of the staff we dealt with were polite, friendly and informative. They were able to arrange viewings on properties quickly and around our schedule. They were able to answer any questions that we had. George and Lorna showed us around properties and were both ...
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“An excellent experience from start to finish.......”

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Mar 23,2021
Minithumbup
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Claire
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Amanda Aldenat
By: 'Sam Boyce'
Mar 23,2021
0 people found
this helpful
An excellent experience from start to finish. Thorough, efficient & excellent communication throughout. Would highly recommend and definitely use again! Thank you!...
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“I found all of the staff very friendly...”

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Mar 23,2021
Minithumbup
By: 'Julie'
Mar 23,2021
0 people found
this helpful
I found all of the staff very friendly, helpful and polite. They help me sell my property and from start to finish they could not do enough for me. They answered all my questions no matter how trivial and checked everything was going well each ...
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“Claire at the Oakwood branch was impressive. ......”

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Mar 23,2021
Minithumbup
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Claire
By: 'John'
Mar 23,2021
0 people found
this helpful
Claire at the Oakwood branch was impressive. She chased both ends of the chain regularly over several months to ensure that the purchase and sale went through successfully....
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“Excellent customer service. Nothing was too ......”

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Mar 23,2021
Minithumbup
By: 'Elizabeth'
Mar 23,2021
0 people found
this helpful
Excellent customer service. Nothing was too much trouble for all the staff. Would definitely recommend to friends and family. Thank you...
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By: Lauren Taylor
Mar 24, 2021
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Hi Elizabeth, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your lovely comments, and that you would recommend Hannells to your family and friends. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:43 AM 19/09/2018 by allAgents

Awards won by Hannells

Individual Branch Awards

Derby, DE73

Derby, DE23

Derby, DE24

Derby, DE21

Derby, DE21

Derby, DE22

Derby, DE24

Derby, DE3


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