93% sales valuation accuracy
98% sales fee satisfaction
86% lettings valuation accuracy
95% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
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Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Nicola Barnard
Leanna Holmes
Amy Boole
Angie Taylor
Michelle Tinson
Emma Reeve
Heather Furber
Eliza Tudgay
Heidi Bainborough
Aaron Curd
Sarah Gascoigne
Michelle Brown
Natalie
Sara Walker-Bradley
Lauren Taylor
Leah Stares
Amanda Aldenat
Gail Cieslak
Zoe Blakeman
Gemma Loisy
Pam Fletcher
Alex Simpson
Eve Holmes
Aimee Thornton
George Shore
Latest Reviews
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Featured Review
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reviewed by 'DenStone'
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reviewed by 'Mr Stanley'
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reviewed by 'EmmaW'
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reviewed by 'Indie Critic'
Featured Review
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reviewed by 'GDW Construction. Gary.'
8th Nov 2019
reviewed by 'Any Reid'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93% | 98% | £26,875 | £47,000,000 |
| Lettings | 86% | 95% | £320 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 55 | 2 | 71 | 2 | 386 | 3 | 200 | 2 | 20 | 4 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Featured Review
a
Apr 04,2019
Apr 04,2019
15
people found
this helpful
this helpful
As a landlord,I cannot fault the prompt professional service received from Heather.
From receiving keys to a property -photos-advertising-viewing and a tennant accepting only an amazing 4days.........that's outstanding-many thanks !!!!...
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Comment on agent fees
Every penny spent on Hannells fees is a penny very well spent.
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Mar 22,2019
Mar 22,2019
13
people found
this helpful
this helpful
Just a comment to say I always find Vicky & Jenna extremely helpful, pro-active and responsive in my dealings with them. Generally as a landlord I'm very satisfied with the service that Hannells provide....
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Mar 26,2019
Mar 26,2019
13
people found
this helpful
this helpful
Responsive in assisting with problems and happy to help. Vicky has always remained professional and updates us regularly without having to chase. Letting with Hannells is easy and the process has been great....
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Comment on agent fees
The fees were fine. Affordable
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Featured Review
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Apr 08,2019
Apr 08,2019
3
people found
this helpful
this helpful
Brilliant estate agents. Reasonably priced, non-pretentious, extremely friendly and courteous staff. Highly efficient and effective as a team. Kept me well informed at each stage. Got a sale within weeks. Their good reputation is well deserved. I highly recommend to future sellers....
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Comment on agent fees
Reasonable fees
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Apr 08, 2019
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Thank you so much for the positive review. It was a pleasure selling such a beautiful home and the whole team are pleased that you asked Hannells to look after you throughout the process. ...
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Apr 06,2019
Apr 06,2019
3
people found
this helpful
this helpful
From start to finish the staff have been great. We dealt with nearly all members at one point or another and each one were fantastic and knowledgeable.
We look forward to working with them again in the future....
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Comment on agent fees
Good
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Nov 08,2019
Nov 08,2019
0
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Great support from the start. Little effort from myself. Also appreciated the advice from the team regarding photos and sales prep. Thank you...
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Nov 09, 2019
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Thank you for taking the time to write about your experience with the team at Littleover. So lovely to read that you were given the support from the start of your experience. We will now look forward to taking you through to completion. Once again Thank you. Kind Regards Lauren and the whole team here at Littleover Hannells. ...
Nov 06,2019
Nov 06,2019
0
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this helpful
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Hannells were utterly professional and helpful despite the unfavourable conditions presented from buyers pulling out and the council's national highest time taken to undertake a land registry search. Throughout Sara and the team at Hannells did their upmost to pursue the sale of the property, ...
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Nov 06, 2019
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Hi Sam thank you for your review & comments. There are often obstacles to overcome during the house selling process & we were more than happy to help guide you through them. Best wishes Nicola & the Allestree Team ...
Nov 05,2019
Nov 05,2019
0
people found
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Always very helpful and friendly. Very good at keeping in contact and nothing seemed too much trouble. Absolutely no complaints!...
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Nov 06, 2019
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Hi Anna, Thank you for taking the time to write about your experience with Hannells Littleover. Lovely to hear that you have received amazing service. We will looking forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Nov 05,2019
Nov 05,2019
0
people found
this helpful
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I have recently purchased a property through hannells estate agents in Oakwood. The staff there was fantastic. Lorna was great! She assisted me so much with the solicitors that I used as they were useless. She helped chase the searches. I was informed throughout the ...
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Nov 05,2019
Nov 05,2019
0
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I found all staff in the branch at belgreaves lane very friendly, helpful and provided great support selling and buying properties....
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Nov 06, 2019
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Good Afternoon, Thank you for writing about your experience with Hannells so far. So lovely to hear that you found all the staff helpful, friendly and provided great support. Kind Regards Lauren. ...
Nov 04,2019
Nov 04,2019
0
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this helpful
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From start to finish I have received excellent customer service from the sales team at Hannells Allestree branch. I would definitely recommend to friends and family....
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Nov 04, 2019
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Catherine thank you for your review & taking the time to write it. It was great to here you were happy with our service & would recommend us to others. Kind regards Nicola & the Allestree Team ...
Nov 04,2019
Nov 04,2019
0
people found
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The whole process was remarkably quick and hassle free. Hannells were great in guiding us in our first house sale. We sold in less than a week!...
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Nov 06, 2019
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Hi Rob, Thank you for taking the time to write about your experience with Hannells so far. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Nov 01,2019
Nov 01,2019
0
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The Hannells staff at the Littleover office have been very attentive during the sale process, keeping in touch and providing valuable updates on progress,...
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Nov 01, 2019
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Hi Anthony, Thank you for taking the time to write such a lovely review - I am so pleased to hear that you were kept updated throughout the process and were pleased with the service we provided. We really do pride ourselves in delivering excellent customer service. Thank you again for taking the time to write such a fantastic review. Kind Regards Lauren and the whole team at Littleover! ...
Oct 31,2019
Oct 31,2019
0
people found
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Always great communication from the office. From booking viewings to feed back. I would not hesitate to recommend them when selling a property....
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Nov 02, 2019
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Nicole, thank you for your review our aim is always to keep our vendors updated every step of the way & throughout the process. Kind regards Nicola & the Allestree Team ...
Oct 30,2019
Oct 30,2019
1
people found
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this helpful
Great service from start to finish, kept us informed every time there was a viewing, along
With any feed back...
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Oct 29,2019
Oct 29,2019
1
people found
this helpful
this helpful
Lorna was superb all the way through my purchase. She met me when I first visited the house and saw it through until completion.
I had a lot of trouble with the Solicitors and Lorna chased them and got everything through and sorted. I had ...
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Oct 28,2019
Oct 28,2019
1
people found
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The team at littleover were always very helpful and friendly. Good customer throughout . In particular Aaron who was very helpful and pleasant when speaking to him on the phone numerous times....
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Oct 28, 2019
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Hi Alison, Thank you for taking the time to write such a lovely review. We will look forward to taking you through to completion and continue to provide you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Oct 25,2019
Oct 25,2019
0
people found
this helpful
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hannels team in littleover blagreaves lane have been excellent from the beginning.
i can't recommend them enough, very professional efficient and polite staff.
if you want to sell your house hassle free, go with hannels😃...
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Oct 25, 2019
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Hi Manjit, Thank you for taking the time to write such a lovely review. It was lovely to read that you have found our service excellent from the beginning and that you would recommend the Hannells Littleover team. We will look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...
Oct 24,2019
Oct 24,2019
0
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We've had a great experience with Hannells so far. They've been really helpful in getting everything sorted quickly and keeping us up to date with the process so far....
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Oct 25, 2019
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Hi Ellison, I am so pleased to read that you have had a great experience with the Littleover team and that you have found the team very helpful and kept you updated. We will look forward to providing you with the the complete moving experience. Kind Regards Lauren and the whole team at Littleover. ...
Oct 23,2019
Oct 23,2019
0
people found
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The whole team at Hannells gave excellent service. Our house sale was completed with minimal fuss and everyone we spoke to was courteous and helpful .
I would not hesitate to recommend them...
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Oct 24, 2019
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Dear Jane, Thank you for taking the time to write such a fantastic review about our team. It is always so lovely to read that you would recommend us. Once again thank you very much for the lovely review. Kind Regards Lauren and the whole team here at Littleover. ...
Oct 23,2019
Oct 23,2019
0
people found
this helpful
this helpful
Amazing team at Hannells (littleover) , very proactive and communication has been excellent with them all.
Been a brilliant experience with Hannells, can not fault the team one bit.
Everyone from Aaron, Emma, Lauren, Martin, Alex and many more have been professional and excellent throughout the ...
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Oct 25, 2019
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Dear Rachel, Thank you for taking the time to write such a wonderful review. It was so lovely to read that you have had such a fantastic experience and we will look forward to seeing you through to completion and providing you with the complete moving experience, Again thank you for writing such a lovely review. Kind Regards Lauren and the whole team here at Littleover. ...
Oct 19,2019
Oct 19,2019
0
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Tom showed us around our new home and was so enthusiastic and helpful! Very excited to move in! ! !...
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Oct 18,2019
Oct 18,2019
0
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We could not have been more impressed by the amazing service we received from Hannells in Allestree, Derby. Nicola Barnard and every member of her team (Leah Stares, Zoe Blakeman, Sarah Walker-Bradley - sorry if I have missed anyone!) are responsive, switched on, very experienced ...
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Oct 18, 2019
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Helen thank you so much for your lovely kind words, It has been a pleasure to assist you in the house sale & to have made the experience an excellent one for you & your family. Best Wishes Nicola & the Allestree Team ...
Oct 17,2019
Oct 17,2019
0
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An excellent service throughout the sale process. Every member of staff was friendly, professional and responded quickly to queries. In particular I like the way all staff are proactive and that you never need to chase them up....
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Oct 18, 2019
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Thank you for your review & comments, We pride ourselves on a high level of customer service so its a pleasure to hear your Hannells moving experience has been an excellent one. Best wishes in your new home- Team Allestree ...
Oct 16,2019
Oct 16,2019
0
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Great service, would recommend using these. Best user experience from start to finish. Regular updates and clear instructions provided and no stress involved!...
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Oct 15,2019
Oct 15,2019
0
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Such lovely, friendly, proffesional staff. Always communicating about what is happening with the sale. Just feel safe and looked after!...
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Oct 15, 2019
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Thank you Rachel for your review it has made our day & thank you for taking the time to write it. We are glad to hear your Hannells experience is a good one. Kind regards Nicola & the Allestree Team ...
Oct 15,2019
Oct 15,2019
0
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Sara went over and beyond during my sale transaction. Professional, helpful and calm - couldn’t recommend her enough. Thank you Sara for all your help, I really appreciate it :)!...
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Oct 16, 2019
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Thank you for your review Martyna, its a pleasure to hear your Moving Experience with Hannells has been an excellent one. Best wishes in your new home. Nicola & the team at Allestree ...
Oct 09,2019
Oct 09,2019
0
people found
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Hannels have been great, the guys and girls working in the derby office kept me up to date on everything. They worked to fit all our viewings in around my busy schedule. Lovely people to talk to and very friendly. I went into the office ...
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Oct 12, 2019
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Hi Jordan, thank you for taking the time to write such a lovely review. So pleased to read that you would recommend Hannells to family and friends. We are really excited to take you through to completion and complete you with the moving experience. Kind Regards Lauren and the team at Littleover. ...
Oct 08,2019
Oct 08,2019
0
people found
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I Can't praise the work enough that the Hannells team provide, it has been excellent and they have been swift in selling my property twice
I would be recommending Hannells 100 % in the future just not the solicitors they use unfortunately...
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Oct 07,2019
Oct 07,2019
0
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The Hannels team at Littleover branch have been really great in helping me get the property I needed. Their help and efforts are much appreciated and I would not hesitate to recommend Hannels to anyone....
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Oct 07, 2019
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Good Afternoon Mr Bhatti, Thank you for taking the time to write such a lovely review. It is lovely to read that you would not hesitate to recommend Hannells to friends and family. We will look forward to progressing the sale to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Oct 06,2019
Oct 06,2019
0
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From the start Hannells have been amazing, fast, efficient and most of all really friendly and easy to approach. I would and have highly recommend Hannells to anyone....
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Oct 09, 2019
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Thank you for taking the time to write your review & we are so pleased to hear your Hannells "moving experience" is excellent one. Kind regards Nicola & All at Allestree ...
Oct 04,2019
Oct 04,2019
0
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Our experiences with the Hannells branch in Chellaston has always been second to none. We bought our house through them and they kept us up to date throughout the whole process. We recently had it valued by Rebecca Mills and was extremely impressed with her ...
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Oct 04,2019
Oct 04,2019
0
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So me and the wife came into to what I would say, can be a stressful time when trying to buy and sell your property. All the staff at the Chaddesden branch have been amazing. From Jo coming to value our property and help it ...
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Oct 04,2019
Oct 04,2019
0
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Every Hannells representative has been a credit to the company, from telephone calls to face to face meetings, it has been a huge pleasure to deal with friendly, professional sraff....
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Oct 09, 2019
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Andrew thank you so much for your review & kind words. We pride ourselves on exceptional customer service & it has been a pleasure to assist you in your property search. Kind regards Nicola & The Allestree Team ...
Oct 03,2019
Oct 03,2019
0
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Friendly welcoming and warm agents who helped us from the start. When you in a new country someone who takes the time to understand you not familiar to your surroundings and helps you out makes a lasting impression. Thank you to the Hannells team would ...
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Last updated at 9:46 AM 19/09/2018 by allAgents
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