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Hannells
4.9/5, 3632 Reviews
95% Recommended
97% sales valuation accuracy
96% letting valuation accuracy
89% sales fee satisfaction
89% letting fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “
norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97.00% | 89% | £20,025 | £47,000,000 |
| Lettings | 96% | 89% | £320 | £2,350 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 250 | 14 | 392 | 26 | 1588 | 75 | 1029 | 78 | 152 | 25 |
Address
Hannells
513-515 Nottingham Road, Derby, Derbyshire
DE21 6LZ
01332 281400
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 16:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Hannells Branches (View All 7)
Images and Videos
I wouldn’t hesitate ...
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5 Star Review
By : 'Jenny'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE21
14 Sept 2022
People found this helpful0
I wouldn’t hesitate to recommend Hannells. Prompt, efficient and friendly service. They have a realistic view of the local housing market and sold my house in record ... Read Full Review
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Service provided was ...
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5 Star Review
By : 'Rhys'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Land & New Homes (I bought a new property)
Sold price : £143500
Would you recommend ? : Yes
Postcode : DE21
13 Sept 2022
People found this helpful0
Service provided was excellent from start to to finish. I was kept well informed throughout and any queries I had were answered quickly. 10/10 I would use again in a ... Read Full Review
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In one word they are Perfect ...
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5 Star Review
By : 'Chris'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE24
12 Sept 2022
People found this helpful0
In one word they are Perfect - we have used Hannells on more than one occasion and the service is first rate - norhing is never a ... Read Full Review
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Very welcoming ...
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5 Star Review
By : 'Hussain'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE24
7 Sept 2022
People found this helpful0
Very welcoming team! I have been into the office a few times and regardless of who i spoke to i recieved the same level of service from each of them, felt valued as a customer, and the team were effcient/knowledgeable in answering any of my questions They kept great comms throughout the purchase ... Read Full Review
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Very helpful people, always ...
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5 Star Review
By : 'Omar'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Buyer)
Sold price : £115000
Would you recommend ? : Yes
Postcode : DE24
7 Sept 2022
People found this helpful0
Very helpful people, always there when you need them. Also very quick to get the process moving and will help with every step of the ... Read Full Review
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Brilliant customer service ...
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5 Star Review
By : 'Paul'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Vendor)
Sold price : £127000
Would you recommend ? : Yes
Postcode : DE24
7 Sept 2022
People found this helpful0
Brilliant customer service from start till finish. I would definitely recommend Hannells to my family and friends. How they completed the sale of my house so quickly was amazing. ... Read Full Review
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They are very helpful and ...
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5 Star Review
By : 'Wajid'
Branch : Littleover, 272 Blagreaves Lane
Services : Sales (As a Buyer)
Sold price : £172000
Would you recommend ? : Yes
Postcode : DE24
6 Sept 2022
People found this helpful0
They are very helpful and professional. Especially Lauren from Littleover branch who went step by step to help us with the purchase of our first ... Read Full Review
Comments (1)Was this helpful?:
By : lauren taylor
6 Sept 2022Hi Wajid, I hope you are well. Thank you for taking the time out to let us know the experience you have received from Hannells Littleover so far. Lovely to read your lovely feed back. We will now...
Lauren ...
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5 Star Review
By : 'Ali'
Branch : Littleover, 272 Blagreaves Lane
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE23
6 Sept 2022
People found this helpful0
Lauren Taylor has been absolutely amazing from start to finish. Very helpful and answered all my questions and concerns and made my experience hassle free. Thank you so much ... Read Full Review
Comments (1)Was this helpful?:
By : lauren taylor
6 Sept 2022Hi Ali, Thank you so much for taking the time to write about your experience with Hannells Littleover. It was lovely reading that you have found the service you have received amazing, We will now...
Great service, no complaints, ...
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5 Star Review
By : 'Jane'
Branch : Littleover, 272 Blagreaves Lane
Services : Sales (As a Vendor)
Sold price : £327500
Would you recommend ? : Yes
Postcode : DE23
6 Sept 2022
People found this helpful0
Very pleased with the service from Hannells on Blagreaves Lane. Excellent communication from initial conversation requesting a valuation to instructing solicitors. Any queries were dealt with promptly and efficiently. Would definitely recommend or use ... Read Full Review
Comments (1)Was this helpful?:
By : lauren taylor
6 Sept 2022Hi Jane, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. So lovely to hear that you would recommend Hannells Littleover to your friends and ...
Everyone at the Alvaston ...
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5 Star Review
By : 'Ms'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Vendor)
Sold price : £182500
Would you recommend ? : Yes
Postcode : DE24
1 Sept 2022
People found this helpful0
Everyone at the Alvaston branch of Hannells have been brilliant. They are helping me through each step of the way to selling my home & keeping me updated. Thank ... Read Full Review
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Hannells were great through ...
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5 Star Review
By : 'Molly'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Buyer)
Sold price : £210000
Would you recommend ? : Yes
Postcode : DE24
31 Aug 2022
People found this helpful0
Hannells were great through out and such a friendly welcoming team. They kept us upto date and would answer any questions in which we ... Read Full Review
Comments (0)Was this helpful?:
Fantastic ...
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5 Star Review
By : 'Roseanne'
Branch : Littleover, 272 Blagreaves Lane
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE23
31 Aug 2022
People found this helpful0
As a Buyer, I have found the Hannells team fantastic. In particular, Lauren has been incredibly responsive and is contactable at any time. She also went above and beyond by negotiating appliances into my purchase price. Since my offer has been accepted the team have sent information on house ... Read Full Review
Comments (1)Was this helpful?:
By : lauren taylor
31 Aug 2022Good morning, I hope you are well. Thank you for taking the time to write about the experience you have received from the Littleover team. It was so lovely to read your kind words. We will now...
Excellent friendly kind and ...
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5 Star Review
By : 'Val'
Branch : Littleover, 272 Blagreaves Lane
Services : Sales (As a Vendor)
Sold price : £130000
Would you recommend ? : Yes
Postcode : DE23
30 Aug 2022
People found this helpful0
Excellent friendly kind and clear support for me in marketing and selling my house. Very pleased with everything that Hannells have achieved. All the staff at Littleover Branch have been ... Read Full Review
Comments (1)Was this helpful?:
By : lauren taylor
31 Aug 2022Hi Valerie, Thank you for taking the time to write about your experience with Hannells Littleover, it was so lovely to read that you have found the service you have received brilliant. We will now...
This is the second time we ...
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5 Star Review
By : 'Angela'
Branch : Littleover, 272 Blagreaves Lane
Services : Sales (As a Vendor)
Sold price : £145000
Would you recommend ? : No
Postcode : DE24
26 Aug 2022
People found this helpful0
This is the second time we have used Hannells to sell our house and have found them to be very friendly and very efficient. They arranged 15 viewings within a couple of days and we received 3 offers, one of which we have accepted. We would not hesitate to recommend ... Read Full Review
Comments (1)Was this helpful?:
By : lauren taylor
31 Aug 2022Hi Angela, lovely feedback, thank you so much for taking the time to write about the service you have received. It has been a pleasure working with you. We will look forward to taking you through to...
Brilliant ...
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5 Star Review
By : 'Mark'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : DE24
26 Aug 2022
People found this helpful0
Such a smooth quick process from applying for the home to moving in. We dealt with Olivia Mee and her communication throughout was great. After dealing with other letting agents previously and not having a great experience each time it was a breath of fresh air dealing with Olivia and Hannells. ... Read Full Review
Comments (0)Was this helpful?:
Fantastic communication ...
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5 Star Review
By : 'Sean'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : DE24
26 Aug 2022
People found this helpful0
Fantastic communication & very quick to respond to questions & concerns. Was a pleasure to deal with, thank you very ... Read Full Review
Comments (0)Was this helpful?:
Friendly team, fast responses ...
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5 Star Review
By : 'Rob'
Branch : Allestree, 18 Park Farm Shopping Centre
Services : Sales (As a Vendor)
Sold price : £175000
Would you recommend ? : Yes
Postcode : D31
25 Aug 2022
People found this helpful0
Friendly team, fast responses and overall they provided a great service. I would highly recommend the use of Hannels in ... Read Full Review
Comments (0)Was this helpful?:
Fabulous service and lovely ...
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5 Star Review
By : 'Sam'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Buyer)
Sold price : £182500
Would you recommend ? : Yes
Postcode : DE24
24 Aug 2022
People found this helpful0
Fabulous service and lovely friendly, polite staff whether on the phone or face to face. Would highly recommended and definitely use ... Read Full Review
Comments (0)Was this helpful?:
The staff were always very ...
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5 Star Review
By : 'Joe'
Branch : Littleover, 272 Blagreaves Lane
Services : Sales (As a Vendor)
Sold price : £209000
Would you recommend ? : Yes
Postcode : DE23
24 Aug 2022
People found this helpful0
The staff were always very professional and kept us informed throughout the sales process. I highly recommend Hannells for the sale of a property and highly rate ... Read Full Review
Comments (1)Was this helpful?:
By : lauren taylor
24 Aug 2022Hi Joe, thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your lovely thoughts. and it has been a pleasure working with you. Kind Regards ...
From a first time buyer, ...
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5 Star Review
By : 'Lindsey'
Branch : Alvaston, 27 Shardlow Road
Services : Online Auctions (I bought a property using them)
Would you recommend ? : Yes
Postcode : DE24
24 Aug 2022
People found this helpful0
From a first time buyer, hannells have been amazing with keeping me in the loop with properties and progression of the house I found and offered on. Richaella Alexander was absolutely amazing (still is) with helping me through everything! She was helpful due to me knowing absolutely nothing about ... Read Full Review
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1 - 20 of 3632 items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10/2/2024, 6:09:51 AM by allAgents
