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Hannells
4.9/5, 3632 Reviews
95% Recommended
97% sales valuation accuracy
96% letting valuation accuracy
89% sales fee satisfaction
89% letting fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “
norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97.00% | 89% | £20,025 | £47,000,000 |
| Lettings | 96% | 89% | £320 | £2,350 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 250 | 14 | 392 | 26 | 1588 | 75 | 1029 | 78 | 152 | 25 |
Address
Hannells
513-515 Nottingham Road, Derby, Derbyshire
DE21 6LZ
01332 281400
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 16:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Hannells Branches (View All 7)
Images and Videos
Bonnie was professional, ...
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5 Star Review
By : 'James'
Branch : Allestree, 18 Park Farm Shopping Centre
Services : Sales (Prospective Vendor/Buyer)
Sold price : £525000
Would you recommend ? : Yes
Postcode : DE22
22 May 2025
People found this helpful0
Bonnie was professional, knowledgeable and charming on her visit to appraise my property ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
23 May 2025Hi James! Thank you for your review of your moving experience with Bonnie and the Allestree team. We're pleased to see that you found Bonnie to be professional, knowledgeable and charming...
5 ...
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5 Star Review
By : 'Osama'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : DE24
21 May 2025
People found this helpful0
Great service by Leanna Holmes all around and highly ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
23 May 2025Hi Osama! Thank you for your positive review of your moving experience with Leanna and the Lettings team. We're pleased to see that you've received a great service from Leanna and that you'd...
Professional & great ...
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5 Star Review
By : 'Sarah'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE21
21 May 2025
People found this helpful0
Professional & great communication. We would highly recommend, thank ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
23 May 2025Hi Sarah! Thank you for your review of your moving experience with Jess, Lorna and the Chaddesden team. We're pleased to see that you've found them to be professional with great communication - ...
Lorna, Jess and team have ...
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5 Star Review
By : 'Mickey'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE21
21 May 2025
People found this helpful0
Lorna, Jess and team have been fantastic!! Thank you ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
23 May 2025Hi Mickey! Thank you for your review of your moving experience with Jess, Lorna and the Chaddesden team. We're pleased to see that you've found both Lorna and Jess to be fantastic with your...
Intending on moving to ...
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1 Star Review
By : 'Yusuf'
Branch : Allestree, 18 Park Farm Shopping Centre
Services : 5634
Would you recommend ? : No
Postcode : DE23
21 May 2025
People found this helpful1
Intending on moving to Derby, I recently contacted Hannells Estate Agents on 14th May 2025. Being Muslim. I respectfully asked to be shown properties by a male, possible. I was also concerned my safety as Hannells Estate Agents insisted on knowing my home address; they said that this was their ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
23 May 2025Hi Yusuf, Thank you for your feedback. We’re genuinely sorry to hear that you’ve been left feeling disappointed by your experience. To clarify, it is standard company policy — and a common...
Leanna ...
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5 Star Review
By : 'John'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Owner)
Rent PCM : £975
Would you recommend ? : Yes
Postcode : DE21
21 May 2025
People found this helpful0
Leanna Holmes is a star! So helpful and proactive with the changes to setting up a lease our rental ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
23 May 2025Hi John & Dawn! Thank you so much for your 5-star review of your moving experience with Leanna and the Lettings team. We're pleased to see that you've found Leanna to be helpful and proactive...
Great ...
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5 Star Review
By : 'Cerys'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : DE24
20 May 2025
People found this helpful0
Great experience, fast replies to any questions and helpful at every stage of the moving ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
21 May 2025Hi Cerys! Thank you for your 5-star review of your moving experience with Emma and the Lettings team. We're pleased to see that you had a great experience, with your questions being answered...
Allenton ...
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5 Star Review
By : 'Allenton'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE24
20 May 2025
People found this helpful0
Excellent personal service from start to finish -kept informed as to progress throughout. Photographing session was particularly impressive. Would not hesitate to use Hannels ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
21 May 2025Hi AA! Thank you for your glowing review of your moving experience with Amy and the Alvaston team. We're pleased to see that you felt you received an excellent personal service from the start,...
Five Star ...
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5 Star Review
By : 'Mark'
Branch : Allestree, 18 Park Farm Shopping Centre
Services : Sales (As a Buyer)
Would you recommend ? : No
19 May 2025
People found this helpful0
Right from the start, Hannells Allestree, and in particular, Kim, have given us first service. From the initial viewing, we have been kept informed of progress. There is a way to go yet until completion, but progress to date is extremely ... Read Full Review
Comments (0)Was this helpful?:
Amazing ...
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5 Star Review
By : 'JS'
Branch : Allestree, 18 Park Farm Shopping Centre
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : S43
19 May 2025
People found this helpful0
The process was so easy from start to finish, really friendly & helpful service. . Realistic pricing. Nicola, Kim & Leah guided us through the whole process. Would highly ... Read Full Review
Comments on Agent Fees
Worth the money
Comments (1)Was this helpful?:
By : Benjamin Brain
21 May 2025Hi JS! Thank you for your 5-star review of your moving experience with Nicola, Kim, Leah and the Allestree team. We're pleased to see that you felt the process was made easy from start to...
House ...
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5 Star Review
By : 'Ben'
Branch : Mickleover, 15 The Square
Services : 506
Would you recommend ? : Yes
Postcode : DE23
16 May 2025
People found this helpful0
Had to get a house valuation probate after my mum passed away. Hannells were really friendly and professional and helped me out at a very stressful time, Sam explained what my options were and I were to sell I'd feel I was in safe hands, would highly ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
21 May 2025Hi Ben! Thanks for such a brilliant review of your moving experience with Sam and the Mickleover team. We're pleased to see that you felt the team were friendly, professional and helpful during ...
First time using Hannells. ...
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5 Star Review
By : 'GK'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : DE22
15 May 2025
People found this helpful0
First time using Hannells. Communication was great from start to end. Found me a tenant within 2 weeks of marketing the ... Read Full Review
Comments (0)Was this helpful?:
Very good communication. ...
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5 Star Review
By : 'Aimee'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Buyer)
Would you recommend ? : No
15 May 2025
People found this helpful0
Very good communication. Quick and efficient responses. Very ... Read Full Review
Comments (0)Was this helpful?:
Valuation by ...
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5 Star Review
By : 'Jackie'
Branch : Allestree, 18 Park Farm Shopping Centre
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : DE24
15 May 2025
People found this helpful0
Thanks to Hannells and Bonnie coming and valuing our property. Bonnie was professional and knowledgeable and gave us really useful information. Thank you ... Read Full Review
Comments (0)Was this helpful?:
Reliable, Professional, and ...
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5 Star Review
By : 'M'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Tenant)
Sold price : £1200
Would you recommend ? : Yes
Postcode : DE24
14 May 2025
People found this helpful0
I had an excellent experience with my letting agent, especially Emma Cocker, who handled everything with great professionalism and care. Emma's negotiation skills were outstanding—she liaised with the landlord effectively, ensuring all matters were adjusted smoothly and fairly. I truly appreciate ... Read Full Review
Comments (0)Was this helpful?:
Good experience with the ...
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5 Star Review
By : 'Monika'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : DE23
14 May 2025
People found this helpful0
Friendly, helpful, very professional and well organised team. They always respond quickly to our ... Read Full Review
Comments (0)Was this helpful?:
Thank you ...
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5 Star Review
By : 'Erika'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Buyer)
Sold price : £165000
Would you recommend ? : Yes
Postcode : DE24
14 May 2025
People found this helpful
Hannells was really helpful purchasing our home. Thank you so much all the help we ... Read Full Review
Comments (0)Was this helpful?:
Perfect ...
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5 Star Review
By : 'Tez'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : DE22
13 May 2025
People found this helpful0
Emma cocker has done a great job us, no messing, no fuss from start to finish, much appreciated, thank you very much the service ... Read Full Review
Comments (0)Was this helpful?:
Professional, ...
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5 Star Review
By : '71'
Branch : Sales Chellaston, 17 High Street
Services : Sales (As a Vendor)
Sold price : £190000
Would you recommend ? : Yes
Postcode : DE73
13 May 2025
People found this helpful0
Very professional. Have kept me updated on progress every step of the way. Have been proactive in organising prospective buyers. Courteous at all ... Read Full Review
Comments (0)Was this helpful?:
This is my first time selling ...
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5 Star Review
By : 'Sarah'
Branch : Sales Chellaston, 17 High Street
Services : Sales (As a Vendor)
Sold price : £190
Would you recommend ? : Yes
Postcode : DE73
13 May 2025
People found this helpful0
This is my first time selling a house and I didn’t know what to expect. Hannells have been great in many different ways. The team at Chellaston have been more than helpful, keeping me up to date and when either visiting or calling have been friendly and made the process ... Read Full Review
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1 - 20 of 3632 items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10/2/2024, 6:09:51 AM by allAgents
