96% sales valuation accuracy
98% sales fee satisfaction
94% lettings valuation accuracy
97% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
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Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Eliza
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Heather
(166)
Debbie
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Aimee
(143)
Leanna
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Aaron
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Lorna
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Amy
(127)
Emma
(106)
Lauren
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Jo
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Alex
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Michelle
(90)
Nicola
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Eve
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Sara
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Sarah
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Sarah
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Olivia
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Mya
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Sam
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Chloe
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George
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Niki
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Rebecca
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Leah
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Sally
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Keilia
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Emma
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Jessica
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Jenna
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Laura
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Vicky
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Oliver
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Rachel
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Tom
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Bonnie
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Gemma
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Sharon
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Natalie
(5)
Nicola
(3)
Kerrie
(3)
Lilly
(2)
Olivia
(2)
Michael
(2)
James
(1)
Pam
(1)
Kim
(1)
Matt
(0)
Mya
(0)
Latest Reviews
View all Reviews 2712Featured Review
a
reviewed by 'Richard Nayler'
Featured Review
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reviewed by 'Mrs G'
19th Apr 2024
reviewed by 'Shannon'
19th Apr 2024
reviewed by 'Gener'
18th Apr 2024
reviewed by 'Charis'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 94% | 97% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 137 | 5 | 213 | 10 | 1295 | 50 | 838 | 55 | 99 | 13 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Featured Review
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Feb 03,2023
Feb 03,2023
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Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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May 15,2023
May 15,2023
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Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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Dec 09,2023
Dec 09,2023
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First move for 36 years. Boy have things changed. The staff at Littleover were patient. I must have been a pain at times, but they just explained patiently and got on with things....
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Dec 11, 2023
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Hi Bill, Thank you so much for taking the time to write about your experience with Hannells Littleover. It has been a pleasure working with you and you have not been a pain at all! We will look forward to taking you through to completion and moving you into your forever home. Kind Regards Lauren and the whole team here at Littleover. ...
Dec 08,2023
Dec 08,2023
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Excellent service from start to finish. All the staff in Chaddesden branch are excellent. Jo is a class leader in valuation and professionalism. Lorna's communication was outstanding. Michelle and Natalie were excellent in keeping me informed of the sale progress....
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Dec 07,2023
Dec 07,2023
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Extraordinarily efficient, helpful, friendly and responsive. Went from entering the Mickleover sales office to having the property actually on the market with but a few working days. Viewings started almost immediately after and continued a good number throughout the few weeks it took to get ...
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Dec 06,2023
Dec 06,2023
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The staff were brilliant at each step. They were there to offer advice at every part of the process...
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Dec 05,2023
Dec 05,2023
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Very professional team. Communication was second to none. Staff were friendly and respectful...
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Dec 01,2023
Dec 01,2023
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I have used Hannells estate agents before and recently again they are very good very professional. i have used both Chaddesden & chellaston branch and they both are amazing.Best estate agents in derby. Could not ask for anyone better clare nelson was amazing 🙏...
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Nov 30,2023
Nov 30,2023
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Team has been fantastic in communication, knowledge and providing a wonderful service....
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Nov 29,2023
Nov 29,2023
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Brilliant, really helpful and not adding unnecessary pressure to the buyers....
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Nov 28,2023
Nov 28,2023
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Very pleasant experience dealing with Aimee. She took quick action, kept me informed throughout the process. Would recommend...
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Nov 27,2023
Nov 27,2023
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My dad has dementia, moving house was always a worry but Hannells have gone above and beyond to make sure our needs as a family are met. Communication is very clear and constant updates along the way, between both myself and my dad. I feel ...
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Nov 25,2023
Nov 25,2023
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The Chellaston Hannells team were helpful with our home purchase. Aaron Curd and Debbie Jenkins were great....
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Nov 24,2023
Nov 24,2023
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Heather was a great first point of contact for me at Hannels. She was thorough and knew her stuff!
Sharon was lovely when showing people around the house and was complimentary on the appearance of the house.
Eliza was also very helpful once a couple ...
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Nov 24,2023
Nov 24,2023
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very helpful, good understanding of requirements, easy to get on with...
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Nov 23,2023
Nov 23,2023
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Brilliant help, very professional and always a huge help. This sale has been a long time coming and I'm glad it was with Hannels...
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Nov 22,2023
Nov 22,2023
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The girls at Hannells were brilliant from start to finish.
Debbie Jenkins kept us updated throughout the sale. .
Even got a call after we exchanged from Amy to check on us as it was an emotional time selling my mum and dad”s house.
Would ...
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Nov 21,2023
Nov 21,2023
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In my view, Olivia Mee handled the entire process professionally. Her clear and careful order of words by mail gives me a good impression about Hannells Lettings.
Her communication / follow up via calls and mail were prompt....
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Nov 21,2023
Nov 21,2023
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The service from the whole team was incredible throughout, they are really helpful and went above and beyond to offer a great service. Would highly recommend....
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Nov 21,2023
Nov 21,2023
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Great service from the whole team, was kept updated throughout the whole process....
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Nov 21,2023
Nov 21,2023
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Lilly is very kind and help us a lot! We hope we can have the property sooner, but so far everything goes well. Thank you again to Lilly because we ask so many questions...haha....
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Nov 21, 2023
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Good afternoon, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. Lilly was over joyed when she read it. She has not been with Hannells very long but has already made such a great impression with our sellers and buyers with her great customer service. We will now look forward to taking you through to completing on your lovely new home. Kind Regards Lauren and the whole team here at Littleover. Kind Regards Lauren. ...
Nov 21,2023
Nov 21,2023
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All staff at Hannells are very friendly.
Always happy to answer any questions and nothing is to much from the team at the Alvaston branch....
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Nov 21,2023
Nov 21,2023
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Very helpful and a happy team. The support has been fantastic throughout the sale. Being kept informed of the viewings and at the offer stage has been brilliant . Having Debbie as liaison between the solicitors and myself has been invaluable....
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Nov 21,2023
Nov 21,2023
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Excellent experience all round kept well informed during transactions, far better than previous service from other agencies...
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Nov 21,2023
Nov 21,2023
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It was an excellent experience with Hannells throughout our journey for looking for a house. We would like to thank Ms. Chloe Williamson for all her help and support. Her guidance to find a house which is suitable for us was excellent. We would like ...
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Nov 18,2023
Nov 18,2023
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I’m very happy , hannells is the best , and all staff very helpful. Thanks to your all ,...
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Nov 18,2023
Nov 18,2023
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Olivia the sales progressor at your branch did a remarkable job, I’ve can’t been how much difference one person can make going through the process of a mortgage honestly without her we would of been without a house. We were so pleased and ...
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Nov 18,2023
Nov 18,2023
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Happy with the service, staff have been very helpful and informative....
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Nov 17,2023
Nov 17,2023
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From Rebecca's valuation to the superb write up and beautifully professional photos, I received a superb first class service from the whole team.
The office staff are very polite, cheerful, positive and proactive and you always know that they are doing their best to secure ...
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Nov 17,2023
Nov 17,2023
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Fantastic from the very 1st appointment.
All staff are brilliant, helpful and friendly!...
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Nov 16,2023
Nov 16,2023
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Jessica's handling of our recent house purchase was excellent. She was always available to answer all our questions and emails within 24hrs, which was very important and reassuring. Jessica was very quick with all the necessary paperwork and also made sure we were always up ...
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Nov 15,2023
Nov 15,2023
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Excellent customer service from start to finish.
To be honest we didn't think we'd sell our house in November but we did! Thank you so much for all your hard work.
In total it took 89 days (3 months) to sell....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 3:14 PM 24/09/2018 by allAgents
Awards won by Hannells
Regional Awards won by Hannells
Individual Branch Awards
Derby, DE73
-
2023
Best Letting Agent in Derby
-
2023
Best Letting Agent in DE73
-
2022
Best Letting Agent in DE73
-
2022
Best Letting Agent in Derby
-
2021
Best Letting Agent in DE73
-
2023
Best Estate Agent in DE73
-
2022
Best Letting Agent in Midlands
-
2022
Best Estate Agent in DE73
-
2021
Best Letting Agent in Derby
-
2023
Best Letting Agent in Midlands
