96% sales valuation accuracy
98% sales fee satisfaction
94% lettings valuation accuracy
97% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
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Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
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Heather
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Leanna
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Aimee
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Aaron
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Lorna
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Emma
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Lauren
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Jo
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Michelle
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Sarah
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Sarah
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Michael
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Latest Reviews
View all Reviews 2722Featured Review
a
reviewed by 'Richard Nayler'
Featured Review
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reviewed by 'Mrs G'
24th Apr 2024
reviewed by 'David'
23rd Apr 2024
reviewed by 'Peter'
22nd Apr 2024
reviewed by 'Jack'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 94% | 97% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 139 | 5 | 214 | 10 | 1297 | 51 | 840 | 55 | 99 | 13 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Featured Review
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Feb 03,2023
Feb 03,2023
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Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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May 15,2023
May 15,2023
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Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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Jan 26,2024
Jan 26,2024
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Hannells came out really quickly to value my property, arranged photos to be taken and were super helpful. Really good communications. Property sold within 72 hours of being on the market!...
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Jan 26,2024
Jan 26,2024
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Lovely team and very helpful. Very friendly and happy to answer any questions...
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Jan 25,2024
Jan 25,2024
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Hannells have been really helpful and communicative. I have had no problems working with them, and the process has gone smoothly....
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Jan 24,2024
Jan 24,2024
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Highly recommend Hannells, very efficient service, keeping us updated regarding viewings on a daily basis. Friendly, efficient & professional staff. Offers and sale are being handled well, with timescales advised. Excellent service so far....
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Jan 24,2024
Jan 24,2024
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Fantastic throughout. I was kept well informed all through the process. I can’t recommend highly enough....
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Jan 23,2024
Jan 23,2024
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Very friendly and professional, very impressed with the weekly updates from a dedicated member of the team, we never felt forgotten once we accepted the offer...
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Jan 23,2024
Jan 23,2024
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Wonderful experience, very easy to deal with and so obviously try to ensure all parties are looked after equally, communication has been amazing and for my daughter buying her very first house, the team really have made the experience an exciting pleasure for her which ...
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Jan 23,2024
Jan 23,2024
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Our experience with Hannells Estate Agency has been nothing short of exceptional, and their consistent delivery on promises has left a lasting impression on us. We have relied on Hannells for multiple transactions over the years, and each time, they have proven themselves as a ...
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Jan 23,2024
Jan 23,2024
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Exceptional service from start . Their attention to detail and professionalism made the entire process smooth and stress-free. I highly recommend their services to anyone looking to sell their property....
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Jan 23,2024
Jan 23,2024
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Exceptional service from start . Their attention to detail and professionalism made the entire process smooth and stress-free. I highly recommend their services to anyone looking to sell their property....
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Jan 23,2024
Jan 23,2024
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They have been very helpful throughout the process of selling my property. They have called to update me on every step. Great communication!...
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Jan 22,2024
Jan 22,2024
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Best Estate Agents in Derby. Reliable friendly staff & always helpful. I have sold 2 properties through Hannells Chellaston branch. The different departments keep you well informed every step of the way. Would highly recommend....
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Jan 22,2024
Jan 22,2024
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Our initial thoughts were that we were unsure that we had selected the most appropriate estate agent for our needs in selling our parents property. Having limited experience of house sales in recent times the information and documentation requirements seemed invasive and unnecessary (copies of ...
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Jan 22,2024
Jan 22,2024
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Everyone at hannells has been very helpful, supportive and has answered all queries to the best of their abilities and knowledge!...
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Jan 18,2024
Jan 18,2024
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Hannells Chellaston were very professional and attentive throughout the process of selling my property and purchasing a new one. Happy customer....
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Jan 18,2024
Jan 18,2024
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We were absolutely delighted with the service we received from the team at Hannells Chellaston Branch. When we were selecting an agency to work with we considered several who worked in the area. Hannells offering proved to be the correct choice and they certainly delivered ...
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Jan 18,2024
Jan 18,2024
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Excellent service and excellent communication throughout. The sales staff made the whole selling experience easy. I would definitely recommend them to anyone as the best estate agents...
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Jan 18,2024
Jan 18,2024
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Brilliant service from day one. We sold and purchaced with them.... From Sam to value our property and also show us around the property we bought. Eve who looked after us and was so helpfull and informative. To Sara who looked after us after sales. ...
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Jan 17,2024
Jan 17,2024
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Hannels chaddesden have been so helpful during our moving journey so far. No question is every to much and so easy to be in contact with! :)...
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Jan 16,2024
Jan 16,2024
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Very professional and knowledgeable team. Would highly recommend these estate agents. My first contact was with Heather who came out to value my property and she was excellent....
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Jan 16,2024
Jan 16,2024
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Very pleased with purchase experience. Aimee looked after us from start to finish and always kept us updated. Would highly recommend to friends and family....
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Jan 16,2024
Jan 16,2024
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So far so good, my property has just received an offer in what can only be described as a difficult time (cost of living crisis/mortgage rate increases).
Jo carried out the initial instruction and Lorna has looked after the viewing process and kept me ...
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Jan 15,2024
Jan 15,2024
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Hannells have so far been fantastic in the sale of our property. Jo was great in the valuation and Lorna fantastic in negotiating the sale of the property and keeping us updated along the way....
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Jan 15,2024
Jan 15,2024
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Value for money. Affordable and neat houses available. Hassle free experience...
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Jan 11,2024
Jan 11,2024
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Jessica, but also the whole team at Hannells, were very proactive and patient with my viewings and until I found the right house. Jessica replied quickly to emails and answered questions promptly. It was a great experience to search for and find a house with ...
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Jan 10,2024
Jan 10,2024
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Renewal of tenancy was very simple and straightforward and no increase in the rent which is great. Leanna was very professional and easy to deal with....
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Jan 09,2024
Jan 09,2024
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Very professional, kept me up dated through out the process which was fairly long. Property sold very quickly, would recommend....
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Jan 04,2024
Jan 04,2024
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Fast acting, kept me updated regularly and very helpful every step of the way...
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Jan 04, 2024
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(1)
Hi Mr Singh, Thank you so much for taking the time to leave such a positive review of your moving experience with myself and the rest of the Littleover team.
On behalf of the whole team here, thank you for again for taking the time to write about your experience with myself and the team. It was so lovely to read that you have found us fast acting, and helpful every step of the way. ...
Jan 03,2024
Jan 03,2024
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I received regular updates on visits and offers and I was very impressed with the whole team at Hannells. Thank you all so much....
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Jan 04, 2024
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Hi Jennifer,
Thank you so much for taking the time to leave such a positive review. We really do pride ourselves on the service we deliver, so to see that you've mentioned that in your comments really make our day!
On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...
Jan 03,2024
Jan 03,2024
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From first enquiry to completion of sale, the service and support from every member of the Hannells team has been exemplary. The market knowledge and experience shared in a friendly, supportive and professional manner by the sales team with clear and prompt answers to any ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 3:14 PM 24/09/2018 by allAgents
Awards won by Hannells
Regional Awards won by Hannells
Individual Branch Awards
Derby, DE73
-
2023
Best Letting Agent in Derby
-
2023
Best Letting Agent in DE73
-
2022
Best Letting Agent in DE73
-
2022
Best Letting Agent in Derby
-
2021
Best Letting Agent in DE73
-
2023
Best Estate Agent in DE73
-
2022
Best Letting Agent in Midlands
-
2022
Best Estate Agent in DE73
-
2021
Best Letting Agent in Derby
-
2023
Best Letting Agent in Midlands
