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Hannells
4.9/5, 3632 Reviews
95% Recommended
97% sales valuation accuracy
96% letting valuation accuracy
89% sales fee satisfaction
89% letting fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “
norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97.00% | 89% | £20,025 | £47,000,000 |
| Lettings | 96% | 89% | £320 | £2,350 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 250 | 14 | 392 | 26 | 1588 | 75 | 1029 | 78 | 152 | 25 |
Address
Hannells
513-515 Nottingham Road, Derby, Derbyshire
DE21 6LZ
01332 281400
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 16:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Hannells Branches (View All 7)
Images and Videos
Charlotte was amazing and ...
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5 Star Review
By : 'James'
Branch : Littleover, 272 Blagreaves Lane
Services : Sales (As a Buyer)
Sold price : £150
Would you recommend ? : Yes
Postcode : DE24
7 Jul 2025
People found this helpful0
Charlotte was amazing and faultless from start to finish and made buying my first home as stress free as possible. Always there me when I needed anything. I would definitely recommend. Great job ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
8 Jul 2025Hi James! Thank you for your 5-star review of your moving experience with Charlotte and the Littleover team. We're pleased to see that you found that Charlotte in particular was amazing and...
Excellent agent will ...
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5 Star Review
By : 'Sirwan'
Branch : Sales Chellaston, 17 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE22
6 Jul 2025
People found this helpful0
Excellent agent will definitely recommend, best service and ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
7 Jul 2025Hi Sirwan, Thank you for your 5-star review of your moving experience with Aaron and the Chellaston team. We're pleased to see that you found their service and communication to be very good,...
Very helpful and easy ...
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5 Star Review
By : 'Dave'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Vendor)
Would you recommend ? : No
4 Jul 2025
People found this helpful0
Very helpful and easy throughout. Communication was good and reasonably priced. Good value ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
7 Jul 2025Hi Dave! Thank you for your 5-star review of your moving experience with Eliza and the Alvaston team. We're pleased to see that you found them to be helpful, with great communication and good...
highly recommended, 5 ...
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5 Star Review
By : 'Thornton'
Branch : Littleover, 272 Blagreaves Lane
Services : Sales (As a Vendor)
Sold price : £293
Would you recommend ? : Yes
Postcode : DE23
3 Jul 2025
People found this helpful0
Positive Experience Overall: "We've had a very positive experience over the course of selling our house. keeping us informed every step of the way. Their flexibility with scheduling made viewings ... Read Full Review
Comments on Agent Fees
consistently praise Hannells for their clear and upfront communication about fees.
Comments (1)Was this helpful?:
By : Benjamin Brain
4 Jul 2025Hi Thornton! Thank you for your review of your moving experience with Lauren and the Littleover team. We're pleased to see that you had a positive experience and that the team were clear and...
Professional and Friendly ...
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5 Star Review
By : 'Frances'
Branch : Littleover, 272 Blagreaves Lane
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE24
3 Jul 2025
People found this helpful0
We had a really positive experience overall with this estate agent. Trisha, who showed the buyers around, was especially helpful, friendly, professional, and clearly knew what she was doing. The whole process was smooth and handled well. The only small downside was that we weren’t always kept ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
4 Jul 2025Hi Frances! Thank you for your 5-star review of your moving experience with Trisha, Lauren and the Littleover team. We're pleased to see that overall, your move was a very positive experience...
Proffessional Thorough ...
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5 Star Review
By : 'Zak'
Branch : Sales Chellaston, 17 High Street
Services : Sales (As a Vendor)
Sold price : £383
Would you recommend ? : Yes
Postcode : DE73
3 Jul 2025
People found this helpful0
Proffessional Thorough Service Offered throughout My house Sale, Great Communication, very Competitive ... Read Full Review
Comments on Agent Fees
Very proffessional service offered , great communication , very reasonable fees
Comments (1)Was this helpful?:
By : Benjamin Brain
4 Jul 2025Hi Zak! Thank you for your review of your moving experience with Debbie, Rebecca and the Chellaston team. We're pleased to see that you found the service to both professional and thorough,...
It was really smooth ...
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5 Star Review
By : 'Ramesh'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
3 Jul 2025
People found this helpful0
It was really smooth and nice experience from end to end of moving ... Read Full Review
Comments (0)Was this helpful?:
My ...
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5 Star Review
By : 'Iyanu'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : DE1
2 Jul 2025
People found this helpful0
I had an excellent experience with Hannells Lettings Chellaston, particularly thanks to the outstanding support from Emma Cocker and Kerrie. From start to finish, the entire team demonstrated remarkable kindness, helpfulness, and a pleasant demeanour. Their effective communication made every step ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
4 Jul 2025Hi Iyanu! Thank you for such a brilliant review of your moving experience with Emma, Kerrie and the Lettings team. We're pleased to see that you found the whole process straightforward and...
Emma, miya and kodie have ...
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5 Star Review
By : 'James'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : DE21
2 Jul 2025
People found this helpful0
Emma, miya and kodie have been extremely diamonds to ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
3 Jul 2025Hi James & Laura! Thank you for your 5-star review of your moving experience with Emma, Mya, Codie and the Lettings team. We're pleased to see that they've been so helpful to you and all three...
Positive experience as first ...
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5 Star Review
By : 'P'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : DE24
2 Jul 2025
People found this helpful0
The whole lettings process was very straightforward and moved very quickly from the point of initial review to having the agreed. I was kept informed throughout the process and Emma, my key contact was very helpful and responsive with my ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
3 Jul 2025Hi P! Thank you for your 5-star review of your moving experience with Emma and the Lettings team. We're pleased to see that you found the process straight forward and that Emma has been keeping ...
All the staff i have dealt ...
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5 Star Review
By : 'Roger'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Owner)
Sold price : £1100
Would you recommend ? : Yes
Postcode : DE21
2 Jul 2025
People found this helpful0
All the staff i have dealt with are excellent. Special mention to Emma Cocker who has been my dedicated lettings negotiator, making the process straightforward. Also thanks to Chloe Williamson in the maintenance department sorting issues ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
3 Jul 2025Hi Roger! Thank you for your brilliant review of your moving experience with Emma, Chloe and the lettings team. We're pleased to see that you have found them to be excellent and that both Emma...
Rental ...
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5 Star Review
By : 'Emma'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
2 Jul 2025
People found this helpful0
Emma was very professional and answered all of our questions about the property. We where given time to make our decision and did not feel pushed or pressured in any way. Overall very pleased with the service we ... Read Full Review
Comments (0)Was this helpful?:
Helpful and ...
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5 Star Review
By : 'Stacey'
Branch : Littleover, 272 Blagreaves Lane
Services : Sales (As a Buyer)
Would you recommend ? : No
1 Jul 2025
People found this helpful0
Friendly team, helpful and supportive as I navigated the process of a being a first time buyer. Thank you all your ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
3 Jul 2025Hi Stacey! Thank you for your review of your moving experience with Emma, Charlotte and the Littleover team. We're pleased to see that you found the team to be friendly and helpful throughout...
Very simple process and ...
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5 Star Review
By : 'Martin'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Vendor)
Sold price : £400000
Would you recommend ? : Yes
Postcode : DE21
30 Jun 2025
People found this helpful0
Very simple process and straightforward with great communication throughout. Each step and decision was clear and response was ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
3 Jul 2025Hi Martin! Thank you for your 5-star review of your moving experience with Claire, Alex and the Chaddesden team. We're pleased to see that you found the sales process straight forward with...
Friendly/helpful staff who ...
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5 Star Review
By : 'Lisa'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Vendor)
Sold price : £137
Would you recommend ? : Yes
Postcode : DE24
30 Jun 2025
People found this helpful0
Friendlyhelpful staff who keep you in the loop always. Thanks the constant updates regarding viewings booked in. Showing potential buyers round my home and finally helping me get a sale. Super happy with ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
2 Jul 2025Hi Lisa! Thank you for your positive review of your moving experience with Eliza, Joe and the Alvaston team. We're pleased to see that you felt the team were friendly, helpful and always kept...
We got lovely atmosphere with ...
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5 Star Review
By : 'Abid'
Branch : Littleover, 272 Blagreaves Lane
Services : Sales (As a Buyer)
Would you recommend ? : No
30 Jun 2025
People found this helpful0
We got lovely atmosphere with Hannells. They are friendly and helpful. Your are the best Hannells team. We recommend our family friends ... Read Full Review
Comments (2)Was this helpful?:
By : Benjamin Brain
2 Jul 2025Hi Abid! Thank you for your 5-star review of your moving experience with Lauren and the Littleover team. We're pleased to see that you felt there was a lovely atmosphere when dealing with the...
I’m very pleased with the ...
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4 Star Review
By : 'Yemi'
Branch : Littleover, 272 Blagreaves Lane
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE24
26 Jun 2025
People found this helpful0
I’m very pleased with the experience I had with Hannells. Lilly was really good with communication and providing all the information I needed. I gave 4 stars instead of 5 because I wasn’t too happy dealing with more than one staff and having to repeat requests etc. Would have preferred Lilly ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
2 Jul 2025Hi Yemi! Thank you so much for taking the time to leave your review and share your honest feedback. We’re delighted to hear that you were so pleased with your experience overall, and that...
From first contact to my ...
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5 Star Review
By : 'Mrs'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Vendor)
Sold price : £402000
Would you recommend ? : Yes
Postcode : DE21
26 Jun 2025
People found this helpful
From first contact to my Property being listed Sale I’ve had great and consistent communication with the Hannells Sales team any questions or messages I’ve left have been attended to in a timely manner I’m 100% Happy -Thank you I would like to mention the Photographer that came to take the ... Read Full Review
Comments (0)Was this helpful?:
We sold quickly with Hannells ...
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5 Star Review
By : 'Lorraine'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE21
25 Jun 2025
People found this helpful0
We sold quickly with Hannells and they kept us informed of progress throughout. All staff were friendly and helpful. Very pleased with the service we received from ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
2 Jul 2025Hi Lorraine! Thank you for your brilliant review of your moving experience with Aimee and the Chaddesden team. We're pleased to see that they were all friendly, helpful and most importantly...
Spot on and very ...
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5 Star Review
By : 'Robbie'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE24
25 Jun 2025
People found this helpful0
Spot on and very professional. Joe was excellent as ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
2 Jul 2025Hi Robbie! Thank you for your 5-star review of your moving experience with Joe and the Alvaston team. We're pleased to see that you found the team to be professional and that Joe in particular ...
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