96% sales valuation accuracy
98% sales fee satisfaction
94% lettings valuation accuracy
97% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
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Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Eliza
(226)
Heather
(166)
Debbie
(155)
Aimee
(143)
Leanna
(140)
Aaron
(138)
Lorna
(131)
Amy
(127)
Emma
(106)
Lauren
(105)
Jo
(102)
Alex
(100)
Michelle
(90)
Nicola
(87)
Eve
(85)
Sara
(84)
Sarah
(73)
Sarah
(68)
Olivia
(66)
Mya
(50)
Sam
(48)
Chloe
(44)
George
(42)
Niki
(39)
Rebecca
(38)
Sally
(36)
Leah
(36)
Keilia
(30)
Emma
(27)
Jenna
(25)
Jessica
(25)
Laura
(15)
Vicky
(14)
Oliver
(13)
Rachel
(12)
Tom
(10)
Bonnie
(10)
Gemma
(7)
Sharon
(5)
Natalie
(4)
Nicola
(3)
Kerrie
(3)
Lilly
(2)
Olivia
(2)
Michael
(2)
Pam
(1)
James
(1)
Kim
(1)
Matt
(0)
Mya
(0)
Latest Reviews
View all Reviews 2711Featured Review
a
reviewed by 'Richard Nayler'
Featured Review
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reviewed by 'Mrs G'
17th Apr 2024
reviewed by 'Lydia'
17th Apr 2024
reviewed by 'Benjamin'
16th Apr 2024
reviewed by 'Paul Davidson'
16th Apr 2024
reviewed by 'Florenta'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 94% | 97% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 137 | 5 | 211 | 10 | 1294 | 50 | 837 | 55 | 99 | 13 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Featured Review
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Feb 03,2023
Feb 03,2023
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Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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May 15,2023
May 15,2023
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Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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Feb 09,2024
Feb 09,2024
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We have had a great experience with hannells so far. They have always followed through with their promises and have been so friendly throughout the process....
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Feb 06,2024
Feb 06,2024
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Lorna at hannels is brilliant highly recommended for anyone wanting to sell there property 😃...
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Feb 05,2024
Feb 05,2024
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I didn't expect Hannels to sell my house leading up to Christmas 2023 but Hannels managed it!
The house was put up for sale at the beginning of October 2023 by the end of October 2023 it was sold! Amazing service throughout the selling process....
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Feb 05,2024
Feb 05,2024
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Hannells have been amazing! We are first time buyers with not much knowledge of the whole process of buying, but Debbie J has been great at updating us via phone calls throughout the buying process and chasing solicitors. Everyone at hannells are very friendly, we ...
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Feb 05,2024
Feb 05,2024
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Lorna is great, so professional with a great customer handling skills, kind with a lot of good manners. I always prefer to talk to her because I know I will get the correct answer and good service. She is so patient and she knows ...
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Feb 05,2024
Feb 05,2024
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I have the best experience in Hannells, special thanks to Sharon and Eliza for their great support....
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Feb 04,2024
Feb 04,2024
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Hannells got a buyer for me pretty quick, although I'm not sure how thorough their checks were because I ended up having to lower the purchase price - albeit might be an issue with the markets rather than Hannells. The senior sales/consultants were responsive ...
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Feb 03,2024
Feb 03,2024
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Fantastic friendly staff and I would happily recommend Hannells if you are looking for a proactive estate agent....
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Feb 02,2024
Feb 02,2024
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Exceptional service from the start to finish and I would highly recommend Hannells Estate Agents. The staff are professional and competent in everything they do. I would use there services again. Thank you for making my sales experience a success....
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Feb 02,2024
Feb 02,2024
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I'm so glad that I chose Hannells to sell my property. The staff at the Mickleover Branch are a great team - efficient, professional, friendly and fantastic communicators. I felt very well looked after and can't thank them enough....
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Feb 02,2024
Feb 02,2024
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Everyone at Hannells Mickleover have been fantastic during the sale of my Mum and Dad's home. Right from when Sam came to value it and was so supportive and understanding, through to the sale, all the staff have been great. Special thanks to Gemma, she ...
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Feb 01,2024
Feb 01,2024
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Smooth process for offer and initial purchase process. Had no issues and everything went quickly....
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Jan 31,2024
Jan 31,2024
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A very positive experience using Hannells. All the staff we dealt with were courteous and helpful, especially Sarah and Eve. We were kept up to date with the progress of the sale and any queries we had were promptly resolved and we were informed of ...
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Jan 30,2024
Jan 30,2024
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From the get go, the Chaddesden team have been fantastic. The process of marketing our property was made very easy with the local knowledge and expertise of Jo, always followed up with excellent communication with Aimee and Mya too. Richard was super pleasant and accommodating ...
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Jan 30,2024
Jan 30,2024
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Myself and my partner are first time buyers and Hannells were great. They answered all of our queries and worries, the communication was brilliant and they really put our mind at ease. We couldn't thank the team enough for all their help so far, especially ...
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Jan 30,2024
Jan 30,2024
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This branch of Hannells has been excellent. I have been kept updated and aided through the process by knowledgeable, polite staff. It's been a relief to have such support during the nerve-wracking process of the initial phases of purchasing a house. Everything has been clearly ...
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Jan 27,2024
Jan 27,2024
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Great service with amazing helpful staff.
Always keep you up to date with any progress in a timely manner. Make time to answer an enquiries or concerns you may have along they way.
Would recommend Hannells Allestree all the time :)...
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Jan 26,2024
Jan 26,2024
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Used Hannells quite a few times for numerous properties sales and purchase the ladies are fantastic at what they do so knowledgeable always approachable will help you with anything!
Would only ever use Hannells currently have two properties on with them!...
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Jan 26,2024
Jan 26,2024
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Hannells came out really quickly to value my property, arranged photos to be taken and were super helpful. Really good communications. Property sold within 72 hours of being on the market!...
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Jan 26,2024
Jan 26,2024
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Lovely team and very helpful. Very friendly and happy to answer any questions...
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Jan 25,2024
Jan 25,2024
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Hannells have been really helpful and communicative. I have had no problems working with them, and the process has gone smoothly....
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Jan 24,2024
Jan 24,2024
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Highly recommend Hannells, very efficient service, keeping us updated regarding viewings on a daily basis. Friendly, efficient & professional staff. Offers and sale are being handled well, with timescales advised. Excellent service so far....
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Jan 24,2024
Jan 24,2024
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Fantastic throughout. I was kept well informed all through the process. I can’t recommend highly enough....
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Jan 23,2024
Jan 23,2024
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Very friendly and professional, very impressed with the weekly updates from a dedicated member of the team, we never felt forgotten once we accepted the offer...
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Jan 23,2024
Jan 23,2024
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Wonderful experience, very easy to deal with and so obviously try to ensure all parties are looked after equally, communication has been amazing and for my daughter buying her very first house, the team really have made the experience an exciting pleasure for her which ...
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Jan 23,2024
Jan 23,2024
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Our experience with Hannells Estate Agency has been nothing short of exceptional, and their consistent delivery on promises has left a lasting impression on us. We have relied on Hannells for multiple transactions over the years, and each time, they have proven themselves as a ...
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Jan 23,2024
Jan 23,2024
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Exceptional service from start . Their attention to detail and professionalism made the entire process smooth and stress-free. I highly recommend their services to anyone looking to sell their property....
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Jan 23,2024
Jan 23,2024
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Exceptional service from start . Their attention to detail and professionalism made the entire process smooth and stress-free. I highly recommend their services to anyone looking to sell their property....
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Jan 23,2024
Jan 23,2024
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They have been very helpful throughout the process of selling my property. They have called to update me on every step. Great communication!...
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Jan 22,2024
Jan 22,2024
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Best Estate Agents in Derby. Reliable friendly staff & always helpful. I have sold 2 properties through Hannells Chellaston branch. The different departments keep you well informed every step of the way. Would highly recommend....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 3:14 PM 24/09/2018 by allAgents
Awards won by Hannells
Regional Awards won by Hannells
Individual Branch Awards
Derby, DE73
-
2023
Best Letting Agent in Derby
-
2023
Best Letting Agent in DE73
-
2022
Best Letting Agent in DE73
-
2022
Best Letting Agent in Derby
-
2021
Best Letting Agent in DE73
-
2023
Best Estate Agent in DE73
-
2022
Best Letting Agent in Midlands
-
2022
Best Estate Agent in DE73
-
2021
Best Letting Agent in Derby
-
2023
Best Letting Agent in Midlands
